Whenever I click on a song in my itunes library an exclamation point appears and I am no longer able to play this song or video why does this keep happening and what can I do to fix it?

Whenever I click on a song or video in my library and I try to play it, and exclamation point immediately pops up and it tells me that my song or video's origional file cannot be located. It has happened to over 100 of my songs and I would like to know what is happening and what I can do to fix it. Let me know. Thanks!

The usual explanation for this is that:
1. You have changed the iTunes preferences so that when importing a song the file is not copied into the iTunes media library - doing so is the default.
2. You have subsequently moved the original file, which iTunes has been using to play your song, and so of course it's lost contact with it.
If 1. is not the case, then the files in the iTunes Library (by default, in (user)/Music/iTunes/iTunes Music) may have been moved, deleted or become corrupted. You should check in that library, but don't start moving files in there about. If this is the case you should delete the songs in the iTunes Music list, not in the Finder, and re-import.

Similar Messages

  • Auto feed for 4x6 photos moves to back but HP photo paper does not pick-up . What can I do to fix.

    Auto feed for 4x6 photos moves to back but HP photo paper does not pick-up .  What can I do to fix. Photosmart C6180, MS Vista
    Have tried one sheet, multiple sheets, new pack of photo paper etc.

    Hi there,
    This article should help as it covers cleaning your pickup rollers. Check out the video and give the steps outlined a shot and let us know if it helps.
    Best of Luck!
    You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

  • I have an iphone 5s and when I make a playlist on itunes for music videos and sync my iphone the playlist does not show up. What can I do to fix the problem?

    I have an iphone 5s and when I make a playlist on itunes for music videos and sync my iphone the playlist does not show up. What can I do to fix the problem?

    Version 11.1.5.5 of iTunes was just released today. If you update to that, does that help with the recognition troubles?
    http://www.apple.com/itunes/download/

  • After installing the latest itunes/quicktime update, I can no longer access the itunes store and my iphone does not complete syncing. What can I do to fix this?

    After installing the latest itunes/quicktime update I can no longer acces the itunes store nad my iphone does not complete syncing. What can I do to fix this?  I have tried uninstalling and reinstalling itunes.  I have uninstalled and reinstalled windows updates. I have checked the firewall settings. what else?

    The problem is with version 10.4.1.  I had to reload 10.3 to get it to work.  The recommendation from a previous poster worked for me.  Here was their list of steps:
    Go to Control Panel>Programs>Uninstall
    2.  Uninstall the following Apple programs in the following order:
         a. iTunes
         b. QuickTime
         c. Apple Software Update
         d. Apple Mobile Devices Support
         e. Bonjour
         f.  Apple Appllcation Support
    3.  Reboot PC
    4.  Find, Download and Install iTunes 10.3 (you can find it at FileHippo.com)
    If you start iTunes now you will get an error message saying that the current iTunes library was created by a newer version of iTunes.  To correct this:
    5.  Go to your Music>iTunes folder and delete the "iTunes Library.itl" database file
    6.  Within this iTunes folder find and open the "Previous iTunes Libraries" folder and locate the most recently dated "iTunes Library (date).itl" database file.
    7.  Copy and Paste this file back into the iTunes folder
    8.  Rename this "iTunes Library (date).itl" file by removing the date.  It should say "iTunes Library.itl"
    9.  Reboot PC

  • Just bought a new iphone 4s 16gb my sim worked correctly after puting and old profile on the phone so I could get all the info now it says invalid sim what can I do o fix this?

    just bought a new iphone 4s 16gb my sim worked correctly after puting and old profile on the phone so I could get all the info now it says invalid sim what can I do o fix this?

    I suspect unless he had some items in iCloud backup then they are gone.  Connecting an iPhone to a different library from that to which it was previously connected will result in the device asking if you want to erase it.

  • My "home" button does not work... what can I do to fix it? Or can i bring it into a Verizon/Apple store to have it fixed?

    My "home" button does not work... what can I do to fix it? Or can i bring it into a Verizon/Apple store to have it fixed?

    Verizon does not fix/repair/replace devices.
    Apple provides all hardware support in the US.
    Take it to Apple for evaluation and possible replacement.
    FYI, they do not fix devices, so backup your device prior to going to the store.

  • HT4972 my application keeps closing down . what can I do to fix it?

    my application keeps closing down . what can I do to fix it?

    You can try to do a hard reboot but without knowing what app it is there is no way others can troubleshoot it if the app if bad.

  • HT1349 As soon as i open itunes it comes up with the message 'itunes has stopped working'. i have uninstalled everything to do with apple/itunes and reinstalled it 5 times and it keeps happening :( . What can i do?

    As soon as i open itunes it comes up with the message 'itunes has stopped working'. i have uninstalled everything to do with apple/itunes and reinstalled it 5 times and it keeps happening . What can i do? Please HELP

    Hi,
    i have tried all that and it still comes up with the same message or doesnt open at all . I have also i have created a new user and itunes works fine on that account.

  • Why does iCal keep telling me calendar can't be found?

    Why does iCal keep telling me calendar can't be found? I have my ical calendar synced with my android 2.3.6. They appear to be communicating and then the next time I check they aren't. I just randomly keep getting the error. I would like to sync my Google calendar, iCal and Android 2.3.6 calendar. Thanks for any suggestions!

    It is kind of hard to reconstruct what you did exactly and it may be that things have gotten pretty messed up -- it's easy to do that with OSX.  For starters, try running Disk Utility.  First, verify your hard drive with the repair feature (there are probably four buttons that do 4 different things).  If verify checks out okay, repair permissions.  Depending upon which ones are messed it it may cure some of them but not all.

  • Why does ibooks keep telling me it can't connect to iTunes? I have purchased a book I can't download. All updates done, restarted, reinstalled...

    Why does ibooks keep telling me it can't connect to iTunes? I have purchased a book I can't download. All updates done, restarted, reinstalled...

    Try updating your iTunes using an iTunesSetup.exe (or iTunes64Setup.exe) installer file downloaded from the Apple website:
    http://www.apple.com/itunes/download/

  • My MacBook Pro shuts down whenever I put it to sleep then put it in my briefcase and transport it. Then I have to reboot it again. Why does this happen?

    My MacBook Pro shuts down whenever I put it to sleep then put it in my briefcase and transport it. Then I have to reboot it again. Why does this happen?

    Check this article http://support.apple.com/kb/HT1547 and this one http://support.apple.com/kb/HT2341?viewlocale=en_US
    If it sounds like a RAM issue it could be one of the RAM chips has failed. You could try removing the RAM one at a time and see if it starts with one still installed.

  • When I try to launch my downloaded apps, nothing happen.  What can I do to fix this?

    When I try to launch my download apps, nothing happen.  It uses to work before.  What can I do to fix this?

    Have you tried a Reset...
    Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
    http://support.apple.com/kb/ht1430
    Also, See Here...
    Troubleshooting applications purchased from the App Store

  • When i click on my pictures a black screen with a exclamation point appears

    So I've never had any problem with my computer before..... I have Iphoto 9.
    When i click on my pictures, they all appear in all photos. However if i click on them, it goes blank i hvae a black screen with a exclamation point that appears. Please help, whats going on????

    The ! turns up when iPhoto loses the connection between the thumbnail in the iPhoto Window and the file it represents.
    Option 1
    Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Rebuild iPhoto Library Database from automatic backup.
    If that fails:
    Option 2
    Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords, faces and places back.
    Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.
    Regards
    TD

  • TS1389 when i changed my browser to IE 8, I am no longer able to play the songs I purchased. I keep getting a dialog box saying "this computer is not authorized to play this song. Would you like to authorize it? The box has an old apple ID . How do I get

    I try to play the Itunes song I purchased. I have a new computer, another internet provider since I purchased the songs, and have switched to a new internet browser Internet Explorer 8. I keep getting a dialog box saying "this computer is not authorized to play the song. would you like to authorize it?
    An old Apple ID popps up and I am asked for the old passwork which I no longer remember. I successfully changed to a new Apple ID and password.
    when I enter that, a new dialog box appears, saying "this computer is already authorized." When I try to play the song the first box appears again,
    I I go round over and over, with no success playing my songs. Can anybody out their resolve this? Thanks for any help

    Were these songs purchased using another account?
    " I opened a new iTunes account and copied the files to the new account.  "
    Do you mean to a new library?
    Account is a user neame and password with which you purchase content.
    A library is your collection of media.

  • What does "The operation could not be completed because an error occurred when creating frame 0 (error -1)." mean, and why does it keep happening?

    So I've been trying to export a video file from Motion 5 (and FCPX), and I keep recieving the message "The operation could not be completed because an error occurred when creating frame 0 (error -1)". I've found the problem has something to do with a video file in the project, Ive tried multiple versions of said file, in multiple formats (.mov, h264, etc.), and I keep getting the same result.  The file was originaly a 640x480 wmv file. Any suggestions?

    I ended up figuring out a solution, but I'll get to that in a sec.
    To answer your question, I converted the .wmv file in a program called Media Converter (available in the App store), and converted it to an h.264 file (then later to a .mov file, and then to an .mpg). I could view the file, and work with it in projects, but any project I tried to output with any version of said file, would result in the afor mentioned message, with the same results in FCPX (and Compressor 4 as well).  I tried multiple frame rates, resolutions, files types, re-converting the file, all with no luck.  My impression from said experiments, and reading other discussions was that it was a corrupt file. 
    Then I got frisky...and a little desperate. I brought the converted file (the .wmv to .mov) into Motion 4... and an export worked first try.  So I exported a pro-res file from Motion 4, and used that file in the already built Motion 5 project, and voila! 
    So, who knows what that means in real terms, as for the whats and whys.

Maybe you are looking for