Whenever I download a file nothing shows up in the Download box so I can't click on the downloaded file and load it. I'm using XP with Firefox ver 5.0 but the download box was always empty in previous versions too.

The download box appears but the file names never do

See the futher information area of Troubleshooting issues with iTunes for Windows updates for download advice and direct links if required.
See this migrate iTunes library post for advice on moving the library over from a previous computer and this post on deduplication.
tt2

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I was running KeyPassFox with Firefox 8.0.1, but the plugin does not work in the new release (9) . Is there a way to restore my previous version with all of my bookmarks intact? I do not mind if I have to restore the plugins myself.

I was running KeyPassFox with Firefox 8.0.1, but the plugin does not work in the new release (9) . Is there a way to restore my previous version with all of my bookmarks intact? I do not mind if I have to restore the plugins myself.
The plugin shows on the list as enabled and functioning, yet the tool does not show on the toolbar. It would appear that I need to restore the previous version of Firefox and wait until a newer release of the plugin is available before upgrading the browser.

I copied the iTunes file from the external drive and it's in both places. I thought all I would need is the iTunes program (which I downloaded to new computer) and my iTunes library file. There must be something else that's missing. My iTunes library looks the same on the new computer as it does when I open it on the external drive. If I click on an iTunes library song from my new computer, it will only play if I have the external drive plugged in.
My back-up drive is a mess. I have multiple copies of music, video, photo, and document files and I don't know how that happened. ={ Obviously, I don't know how to back up stuff properly and there are back-up files extending over a 6- to 8-year period. I think all I did was just drag and drop the main folders from the back-up drive to the same main folders on the C: drive. Also (and I'm kind of fuzzy on this) Windows used to automatically save music files in a folder within my document files (which makes no sense to me). As my Jewish friends would say, "Oy Vey!"

I have an iPod mini 6GB and want to use it with a Sony CD Boombox but the adapter is different. Can it work?

I have an iPod mini, 6 GB and want to use it with a Sony CD Boombox but the adapter is different. Can it still work? Don't want to try and break iPod.

Do you mean that the iPod mini won't fit on the "dock" because of shape (of the iPod), or is the docking connection a different type from the "30-pin" dock connector on the iPod mini?

Trying to embed a wmv video in website to work with Firefox. Video works but the controls appear then disappear. How can I get the cotnrols to show and stay. Works in all other browsers.

Here's the code I used:
<pre><nowiki><p class="bodytext"><OBJECT id='mediaPlayer' width="320" height="240" class="imageright"
classid='CLSID:22d6f312-b0f6-11d0-94ab-0080c74c7e95'
codebase='http://activex.microsoft.com/activex/controls/ mplayer/en/nsmp2inf.cab#Version=5,1,52,701'
standby='Loading Microsoft Windows Media Player components...' type='application/x-oleobject'>
<param name='fileName' value="video.wmv">
<param name='animationatStart' value='true'>
<param name='transparentatStart' value='true'>
<param name='autoStart' value='true'>
<param name='ShowControls' value='true'>
<param name='ShowDisplay' value='false'>
<param name='ShowStatusBar' value='false'>
<param name='loop' value='false'>
<EMBED type='application/x-mplayer2'
pluginspage='http://microsoft.com/windows/mediaplayer/en/download/'
id='mediaPlayer' name='mediaPlayer' displaysize='4' autosize='1'
bgcolor='black' ShowControls='true' showtracker='1'
ShowDisplay='1' showstatusbar='1' videoborder3d='0' width="320" height="240"
src="video.wmv" autostart='1' designtimesp='5311' loop='0'>
</EMBED></nowiki></pre>
Also tried showcontrols=1

I had this exact problem too. Unlike IE, firefox wasn't scaling the video to fit into the height and width I defined. As a result the controls were disappearing off the bottom.
I found that by making the height of the window 50px larger than the videos native height, the controls were displayed permenantly. Since the other browsers scale the video to fit the window, this solution works for them all.

I have UI which uploads the file in multiprt file transfer in chuncks .It was working fine in previous version of firefox but now ajax calls gets aborted ?

I have UI which uploads the file in multiprt file transfer in chuncks(blob file) .It was working fine in previous version of firefox when we send 10mb chuncks for each ajax calls .But now in latest version firefox ,Its get rejected for 10mb chuncks through each call but allowing only 4kb to be send for each call.Could you guys help me .I also tried with the (Application/octectstream) .It is also working fine in all browsers.

hi Sivasathy, support.mozilla.org is intended for end-user support. if you have a question regarding web development please refer to [[Where to go for developer support]] instead. thank you for your understanding!

HT5649 since downloading itunes 11 nothing shows in store

since downloading itunes 11 nothing shows in store

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.

I have an iMac, 2015 model. operating on OS X 10.10.2 and whenever I click on just about everything in safari it opens a new tab with an ad on it. sometimes the ads are mackeeper or video hosting sites but they are just so annoying.

I have an iMac, 2015 model. operating on OS X 10.10.2 and whenever I click on just about everything in safari it opens a new tab with an ad on it. sometimes the ads are mackeeper or video hosting sites but they are just so annoying.

There is no need to download anything to solve this problem. You may have installed a variant of the "VSearch" ad-injection malware. Follow Apple Support's instructions to remove it.
If you have trouble following those instructions, see below.
Malware is always changing to get around the defenses against it. This procedure works as of now, as far as I know. It may not work in the future. Anyone finding this comment a few days or more after it was posted should look for a more recent discussion, or start a new one.
The VSearch malware tries to hide itself by varying the names of the files it installs. To remove it, you must first identify the naming pattern.
Triple-click the line below on this page to select it, then copy the text to the Clipboard by pressing the key combination command-C:
/Library/LaunchDaemons
In the Finder, select
          Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
A folder named "LaunchDaemons" may open. Look inside it for two files with names of the form
          com.something.daemon.plist
and
           com.something.helper.plist
Here something is a variable string of characters, which can be different in each case. So far it has always been a string of letters without punctuation, such as "cloud," "dot," "highway," "submarine," or "trusteddownloads." Sometimes it's a meaningless string such as "e8dec5ae7fc75c28" rather than a word. Sometimes the string is "apple," and then you must be especially careful not to delete the wrong files, because many built-in OS X files have similar names.
If you find these files, leave the LaunchDaemons folder open, and open the following folder in the same way:
/Library/LaunchAgents
In this folder, there may be a file named
          com.something.agent.plist
where the string something is the same as before.
If you feel confident that you've identified the above files, back up all data, then drag just those three files—nothing else—to the Trash. You may be prompted for your administrator login password. Close the Finder windows and restart the computer.
Don't delete the "LaunchAgents" or "LaunchDaemons" folder or anything else inside either one.
The malware is now permanently inactivated, as long as you never reinstall it. You can stop here if you like, or you can remove two remaining components for the sake of completeness.
Open this folder:
/Library/Application Support
If it has a subfolder named just
           something
where something is the same string you saw before, drag that subfolder to the Trash and close the window.
Don't delete the "Application Support" folder or anything else inside it.
Finally, in this folder:
/System/Library/Frameworks
there may an item named exactly
            v.framework
It's actually a folder, though it has a different icon than usual. This item always has the above name; it doesn't vary. Drag it to the Trash and close the window.
Don't delete the "Frameworks" folder or anything else inside it.
If you didn't find the files or you're not sure about the identification, post what you found.
If in doubt, or if you have no backups, change nothing at all.
The trouble may have started when you downloaded and ran an application called "MPlayerX." That's the name of a legitimate free movie player, but the name is also used fraudulently to distribute VSearch. If there is an item with that name in the Applications folder, delete it, and if you wish, replace it with the genuine article from mplayerx.org.
This trojan is often found on illegal websites that traffic in pirated content such as movies. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect more of the same, and worse, to follow. Never install any software that you downloaded from a bittorrent, or that was downloaded by someone else from an unknown source.
In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
Then, still in System Preferences, open the App Store or Software Update pane and check the box marked
          Install system data files and security updates (OS X 10.10 or later)
or
          Download updates automatically (OS X 10.9 or earlier)
if it's not already checked.

After installed mavericks i cannot sign in to my facetime and i messages. i tried it 100 times, but it is showing couldn't sign in check your network and try again. there is no problem with my network. if anyone knows the solution please help me .

After installed mavericks i cannot sign in to my facetime and i messages. i tried it 100 times, but it is showing couldn't sign in check your network and try again. there is no problem with my network. if anyone knows the solution please help me .

Hi,
What version of the OS did you upgrade from ?
Anything before OS X 10.8.2 may have an issue if the Logic/Mother board has been replaced and the Serial Number not "flashed" back to it.
In the Apple Icon menu use the About this Mac item.
In the new panel click twice on the line that tells you the current OS level
It will change to the Build number (and alternative count to the OS versions) and then the Serial Number.
If it is missing you need to get it replaced.
(It is supposed to be done on Repair or Refurbishment).
An Apple Store or Apple Authorised Service Provider as the best choices.
There are apps you can download (They are Mac Model specific) but needs careful typing as it is a once only trip.
8:56 pm Sunday; November 24, 2013
 iMac 2.5Ghz 5i 2011 (Mavericks 10.9)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad
Message was edited by: Ralph Johns (UK)

Help, I can't sync any music to my iPhone 5s or iPad 2 ! :( it says it's finished sync but the music is greyed out and not on my devices.. I've tried unchecking the music and doing it manually. Nothing works. I took it to Apple store Robina no help..

Help, I can't sync any music to my iPhone 5s or iPad 2 ! it says it's finished sync but the music is greyed out and not on my devices.. I've tried unchecking the music and doing it manually. Nothing works. I took it to Apple store Robina no help..

So I have found a common denominator to this phenomenon. After having the same problem, I started to recopy my playlist of 500+ songs in groups of 10-20, 30+, 75+, and then over a 100+. Any music I have purchased from iTunes won't copy, but everything else did. Unsure if I made a playlist called "Purchased" at some point or this is an iTunes default, I also noticed it had some of the songs contained in my other playlist and was showing on my iPhone. Regardless of what I did such as dragging music from that playlist to the other and clearing songs from that playlist, I removed it altogether from the iPhone itself vs. doing through iTunes. After that, music copied fine to my playlist.
So, my theory is that iTunes is getting tripped up on purchased tracks already showing on the phone and all songs are showing grayed out/dotted circle because iTunes can't resolve the conflict with purchased tracks.
Hope this makes sense and is helpful.

My mac is currently running on version 10.6.8,and when i try to upgrade to mountain it just says waiting but no download.what should i do?

my mac is currently running on version 10.6.8,and when i try to upgrade to mountain it just says waiting but no download.what should i do?

Go to the Purchases tab in App Store and click on the Mountain Lion download. See if there is a Resume option.
There also might be an icon in the Dock where you can try the same.
I can't remember from Snow Leopard what it shows when you are downloading.

My iPod touch was stolen and recovered. I can use my Apple id for this site but the theif changed the Apple id needed to update apps etc and I do not know how to delete his acct. Any help with this will be greatly

My iPod touch was stolen and recovered. I can use my Apple id for this site but the theif changed the Apple id needed to update apps etc and I do not know how to delete his acct. Any help with this will be greatly appreciate

If the thief enabled activation lock on the device, then there is nothing that can be done. Only the password for the Apple ID that it is locked with can disable activation lock.

I down loaded about 100 cds to my library and I can no longer view the downloaded artwork it's shows a black picture or blank. How can I get the artwork back? Please help! Thank you

I downloaded about 100 cds to my library and I can no longer view the downloaded artwork it's shows a black picture or blank. How can I get the artwork back? Please help! Thank you.

Hi- apparently I also had a similar moment of madness and thought that 'freeride games' would be fun. Well, so much for that! It added a ton of things to my tool bar, I would like to uninstall it, any suggestions for this one?
thanks :)

Restore using Time Machine to new hard drive, but last "full" backup was 2012. how do I restore the rest of the Time Machine backups, particularily IPHOTO libraries for each user?

Restore using Time Machine to new hard drive, but last "full" backup was in 2012. How do I restore the rest of the Time Machine backups, particularily IPHOTO libraries for each user?
I entered Iphoto for my user and only photo up until 2012 were in the library. I thought the restore would do the incremental Time Machine backups too.....
Running 10.8.2

It usually means you are running Mavericks but have an earlier version of iPhoto. Open the App Store and upgrade your version of iPhoto to the Mavericks version.
The iWork apps are free with a new iOS device since 1 SEP 2013. They are free with a new Mac since 1 OCT 2013. They are also free with the upgrade to OS X Mavericks 10.9 if you had the previous version installed when you upgraded.The iWork apps are free with a new iOS device since 1 SEP 2013. They are free with a new Mac since 1 OCT 2013. They are also free with the upgrade to OS X Mavericks 10.9 if you had the previous version installed when you upgraded.
iWork and iLife for Mac come free with every new Mac purchase. Existing users running Mavericks can update their apps for free from the Mac App Store℠. iWork and iLife for iOS are available for free from the App Store℠ for any new device running iOS 7, and are also available as free updates for existing users. GarageBand for Mac and iOS are free for all OS X Mavericks and iOS 7 users. Additional GarageBand instruments and sounds are available for a one-time in-app purchase of $4.99 for each platform.

I have a L7680 All in with two new print heads but the new cyan/magenta shows yellow monitor status.

I have a L7680 All in with two new print heads but the new cyan/magenta shows yellow monitor status. Ink status, cyan more than 50% and magenta is a 25% w/no low ink warnings... Just ran a clean print head again, print out looks good now but the status of the new cyan/magenta shows yellow monitor status. Is it time to buy another..When I purchased this printer it had to be replaced 3 times because of problems... Just a lemon?
thx for your help in advance...
Jim

Could you share a link to the page?
Seeing it in context and in our browsers is much easier to debug.
If not, make sure to run the validator here The W3C Markup Validation Service and clear out any problems. HTML errors, especially structural ones, will cause all kinds of display problems in various browsers/versions/platforms.

I bought a new mac and i migrate with time machine...but the backup was a little bit old and weren't save the latest modify i made in my website.. is it possible take the uploded site in iweb? sorry but i don't speak english very well.

I bought a new mac and i migrate with time machine...but the backup was a little bit old and weren't save the latest modify i made in my website.. is it possible take the uploded site in iweb? sorry but i don't speak english very well

But what can I cut and paste? the html code or image and text directly?
depend on which template you used.
if you use iweb photos page template then you need to search for my photos page solutions in this forum.
@ot: cut and paste from the online version
@rw: You can drag an image from the website to the Desktop
have your try your methods in iweb photos page?

Whenever I download a file nothing shows up in the Download box so I can't click on the downloaded file and load it. I'm using XP with Firefox ver 5.0 but the download box was always empty in previous versions too.

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