Whenever I plug in my iPhone 5 into my Windows 7 PC, I keep getting the error "iTunes could not connect to the iPhone because the pairing record is missing." The other things I've read are pretty old and are written for iPods, not iPhones.
Any ideas?
I had this same problem with my new MBP 15", but only with the USB port on the left side. The USB port on the right side worked fine. Perhaps the ports on the left don't have enough signal energy for the iPhone.
Anyway, try using a different USB port, and if that doesn't work, perhaps you could try a powered USB hub.
Similar Messages
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I can't seem to sync my iPhone to my computer; I keep getting this message: "iTunes could not connect to the iPhone because an error occurred while reading from this device." I get the same message with my iPad, even though they all share the same account. What can I do?
This could be caused by a USB connection issue. Make sure the iPhone is directly connected to the Mac using the USB cable it came with. Also, try disconnecting all other USB devices.
If you haven't already try resetting the iPhone by holding the Home and Sleep/Wake buttons until you see an Apple logo as described here:http://docs.info.apple.com/article.html?artnum=305743 -
This is a question for a mini iPad...
I am trying to download an app and keep getting this error message: "Could not sign in. An unknown error has occurred. I have tried shutting down and restarting. I've tried changing the password. I get the error message with free and not free apps. Any suggestions on how to fix?Reports are that this is a problem with the iTunes Store that they're working on. Some people have had success after signing out of their account and back in. If that doesn't work for you, wait a few hours or perhaps until tomorrow and by then they may have the problem sorted out.
Regards. -
Hi There,
I erased my macbook and trying to reinstall it, i keep getting an error message "could not find installation for this machine" what must i do please?It is the internet connection.
Try again or another internet connection. -
I had a very larger OTHER folder in itunes, Went and ask Apple rep at shop today and he advised to do a restore but 1st back..
I back up and then did a manual back to make sure it was done.
Then i started iphone restore, all done and now to restore back up.
But i get a error,
""Itunes could not restore the Iphone on marks Moblie Because the back up was corrupt or not compatible with the iphone that is being restored.""
My pc runs XP and software is up to date, checked this before back up.
Disable Anti Virus
Checked itunes is up to date. Ok
Unplug all leeds at back of my pc, except key board & mouse/monitor.
Unpluged Modem.
Did restore again but get same error message,
help please.Try this -
http://support.apple.com/kb/TS2529
Best of Luck -
I have an iPhone 3gs. How do I fix this or delete the back up?
See this Older Discussion... Just read iPhone instead of iPod...
https://discussions.apple.com/message/12542562#12542562 -
please help
With that particular variety of 1606 (it's a 1606 error message even though the 1606 error message number isn't returned by the iTunes installer), the following Microsoft document is worth a try:
You receive an "Error 1606" error message when you try to install or remove a Microsoft program -
I am unable to backup my iphone 5 iOS 6.0.1 (connected directly to laptop USB) with my itunes 11 for Win 7 64bits. The process starts and fails to complete giving the error: itunes could not complete backup of iphone because iphone disconnected.
I have restarted the PC, the iphone, changed the lightining cable and nothign resolves it: backup never completes.Hi, I disabled the antivirus and the firewall. Same result
I even deleted the backup folder inside C:\Users\...\Apple Computer\MobileSync\Backup to eliminate any corruption in the old backup files.
Nothing changed: Session either times out or i get the same error message: itunes could not back up iphone because iphone disconnected. It always happens during step 3 out of 4 which is "transfering purchased apps from iphone to PC" and comes after step 2 which is backup.
My iphone 5 is not jailbroken, and is a factory unlocked phone.
Any other suggestion?
Pls help -
I'm at a loss as to what to do. Any help is appreciated. When syncing my iphone I get an message, "itunes could not sync calendars to the iphone because an error ocurred while merging data" I sync my calendar to outlook. My iphone calendar has all and the most updated information. Outlook calendar only shows my recurring events.
hi there,
i've found a great & simple solution for this problem
just open your iCloud acc on iPhone
turn off calendars (it wil ask you to keep info or not - KEEP IT!)
and turn back on (MERGE!)
now SYNC it..
and that's it
PS in my case it was contacts so the procedure is the same.. -
I keep getting the message that my registry settings are missing for importing and burning cd's and dvd's. Why?
I've completely uninstalled iTunes per the support instructions and reinstalled. But I still get the error message each
time I click on the iTunes icon. I went into iTunes support and searched for registry settings and got an error message 404.
It was no help.Hey JWeaver208,
Thanks for the question, and great troubleshooting so far. If you continue to see this message after uninstalling and re-installing iTunes, you may need to install the device filter in the Windows registry, as outlined in this resource:
iTunes for Windows: "Registry settings" warning when opening iTunes
http://support.apple.com/kb/TS3299
Thanks,
Matt M. -
I have an iPhone 4 it won't let me download any apps I keep getting the message that my device has no memory left and I do have 1.9G left what's wrong as far as I know everything is up to date on the phone it is running slow please help thanx!
I figured out what was going on the app had miss represented how much space it would take it had said it was 1.2g's however it was really 1.9g's which was all I had left on the phone I downloaded it to my computer first from the apps store then was able to see this. At that point I was able to rearrange some memory to accomadate it's size thanx for the help.
Mick -
I downloaded the icloud software on my computer in order to sync calenders and contacts using Windows 2007, but I keep getting an error message when trying to sync my icloud and Outlook calendars. I downloaded it for the first time a month ago and had it working but it stopped syncing, so I deinstalled the iCloud software and reinstalled, but keep getting the error message "Your setup couldn't be started because of an unexpected error. What do I do now? Can anyone help with this?
Hello easbda,
Thank you for providing the details of the calendar issue you are experiencing with your iPhone. I recommend following the steps in the section titled "Troubleshooting on Microsoft Windows (Microsoft Outlook)" in the following article to assist with syncing your calendar events between your devices:
iCloud: Troubleshooting iCloud Calendar
http://support.apple.com/kb/ts3999
Thank you for using Apple Support Communities.
Best,
Sheila M. -
when I click on check for update I get error, iTunes could not check for an update to the carrier settings for your iPhone. an unknown error occurred 1630
Make sure your network setting are correct and your network connection is active or try again latter.update your itunes to 10.5.2 and error is not showing up anymore..
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I attempted to upgrade my iPhone 4 to iOS 5.1.1. I selected 'back up' from the phone in the device menu and iTunes confirmed that the phone had been backed up. I then installed iOS 5.1.1 which wiped everything on the phone & now I am getting the error "iTunes could not restore the iPhone because the backup was corrupt or not compatible with the iPhone that is being restored".
I have tried restoring factory settings but iTunes simply will not restore from back up & I'm not sure what else to do!
Any advice would be much appreciated.I have the same issue and I KNOW my backup IS good. What happen is when you try to restore your phone apple says something like can I check for new updates and if you choose no, it just takes you back to the restore screen and a loop from then on. If you dont update from you phone then when you back up you will have the 5.0.1 back up and then when you update to 5.1.1 and then try to restore the backup from 5.0.1 it say it EITHER corrupt or incompatible.. It is incompatible and its hard as **** to restore back to 5.0.1. I followed the restore to a T and still getting errors. I lost all text history and have to reset up email. All just because I wanted a 1.2 Gigs of "other" space back.
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when I click on my iCloud panel, Calendars, I get an error message that says, Setup can't continue because Outlook isn't configured t have a default profile. Check you Outlook settings and try again." How do I set up these settings in Outlook 2007
Here are two threads you may want to review. I'm sure there are others. Good luck!
https://discussions.apple.com/thread/3427840?start=0&tstart=0
http://www.slipstick.com/outlook/icloud-outlook-problems-syncing-calendar/
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