Whenever I use Firefox, I get dozens and dozens of additional junk emails. I don't have this problem with IE8. Do I need to make a setting change to Firefox?

I mainly use IE8 so that I don't have the junk mail problem. I use yahoo mail.

Which problems do you have on that website?
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
* Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
* Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in [[Safe Mode]] to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
* Don't make any changes on the Safe mode start window.
* https://support.mozilla.com/kb/Safe+Mode
* https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes

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My iphone is not syching at itunes. Everytime it says your iphone as been diconnected whenever I try to synch it, while logo on phone and itunes says it is still connected. help I have this problem with both my Iphone4 and Iphone5 with backup as well

My iPhone is not synching at iTunes. Every time it says your iPhone as been disconnected whenever I try to synch it, while logo on phone and iTunes says it is still connected. help I have this problem with both my Iphone4 and Iphone5. This problem is with the back up as well.

Hi singhgurwinder79,
The article linked below provides details that can help troubleshoot this error and get your iPhone to sync correctly with iTunes.
iTunes: Resolve USB-related alerts
http://support.apple.com/en-us/HT203843
Regards,
Allen

HT5678 I have problems saving pdf files in the web when I use Safari. I don't have this problem with firefox

I have problems saving pdf files in the web when I use Safari. I don't have this problem with firefox.

do they save ok if Safari - Preferences - Security - Allow all other plug-ins is unchecked ?
If so, likely an adobe or other pdf plugin
Re-check the setting above & quit any browsers,
Look in this folder by triple-clicking the line below, then ctrl-clicking it & choosing Services - Open
/Library/Internet Plug-Ins/
remove anything with pdf in the filename & test again
Sometimes, plug-ins can be in the User Library folder :
~/Library/Internet Plug-Ins/

Since the recent upgrade from Adobe pdf plug-inn Firefox often won't open pdf-files. Uninstalling doesn't help. I don't have this problem with Internet Explorer.

Since the recent upgrade from Adobe pdf plug-inn Firefox often won't open pdf-files. Uninstalling doesn't help. I don't have this problem with Internet Explorer.

Hi efacg,
Most printing issues are solved by resetting the Printing preferences. When you print from Firefox and you click on the down arrow, do you see Defualt and Firefox? Please make changes to the preferences here and preview the document.
If this continues to be an issue please also see [[Fix printing problems in Firefox]]
If there are any other questions, please do not hesitate to ask, we are here to help.

On the Washington Post website, when I try to click on an article, I get the message, "Invalid URL". I don't have this problem with other Web sites. I recently upgraded to the secure version of Firefox.

I never had this problem before. I don't know if it's related to now having the secure (HTTPS) version of Firefox. Some WaPo links DO work, but most don't. One other thing: at least once when I Googled "The Washington Post" and clicked on the apparent result, I got a message saying that the certificate was "Not Trusted" and that legitimate Web sites did not ask me to override this issue and proceed to the site. Yet the website I'm trying to use is "www.washingtonpost.com", which I know for a fact is THE Post Website. What's going on, and how can I fix this? Thanks.

I never had this problem before. I don't know if it's related to now having the secure (HTTPS) version of Firefox. Some WaPo links DO work, but most don't. One other thing: at least once when I Googled "The Washington Post" and clicked on the apparent result, I got a message saying that the certificate was "Not Trusted" and that legitimate Web sites did not ask me to override this issue and proceed to the site. Yet the website I'm trying to use is "www.washingtonpost.com", which I know for a fact is THE Post Website. What's going on, and how can I fix this? Thanks.

I have a mac osX, HP 550 printer and Firefox 3.6.18 Pages are printing blank from firefox internet, I don't have this problem with Safari or my other applications. It has been working fine for years.

When I press print I get a blank page, only from web pages using Firefox. I checked print-preview and the page is blank. So I know something is not being recognized. Thank you.

Try This!
1) Go to Print Preview
2) Print
3) Name: HP PSC 2100 series (depend on your printer)
4) Properties...
5) Paper size: letter
6) Change to Paper size: A6
7) OK
8) Repeat step 4 again
9) Change back again Paper size: letter
10) OK
11) Don't print, but go back to Print Preview again and see if it works
This is the one that have work for me after trying several times modifying about:config with no success. Good luck and hope that will help.

Everytime I go to a search engine like Bing or Google and click on the link to a website, it sends me to the wrong page. I don't have this problem with Internet Explorer, so what can I do as far as fixing the problem on Firefox?

Anytime I enter what I'm looking for in the search engine and click on a link, it goes through multiple web addresses until it takes me to an indirect page, and the first few webpages on the link that appear during the loading process are the same. I actually don't know what those websites are though.

Sounds like you have some search redirect Malware or a Rootkit.
Install, update, and run these programs in this order. They are listed in order of efficacy. '''''(Not all programs detect the same Malware, so you may need to run them all to solve your problem.)''''' These programs are all free for personal use, but some have limited functionality in the "free mode" - but those are features you really don't need to find and remove the problem that you have. 
''Note: If your Malware infection is bad enough and you are mis-directed to URL's other than what is posted, you may have to use a different PC to download these programs and use a USB stick to transfer them to the afflicted PC.''
Malwarebytes' Anti-Malware - [http://www.malwarebytes.org/mbam.php] 
SuperAntispyware - [http://www.superantispyware.com/] 
AdAware - [http://www.lavasoftusa.com/software/adaware/] 
Spybot Search & Destroy - [http://www.safer-networking.org/en/index.html] 
Windows Defender: Home Page - [http://www.microsoft.com/windows/products/winfamily/defender/default.mspx] 
Also, if you have a search engine re-direct problem, see this: 
http://deletemalware.blogspot.com/2010/02/remove-google-redirect-virus.html
If these don't find it or can't clear it, post in one of these forums for Rootkit removal help: 
[http://www.spywarewarrior.com/index.php] 
[http://forum.aumha.org/] 
[http://www.spywareinfoforum.com/] 
[http://bleepingcomputer.com]

I get a invalid address from my webmail (roadrunner) when I send an email. don't have this problem with IE.

I already uninstalled then reinstall Firefox it worked 1 time now it is doing the same thing.

This can be caused by corrupted cookies or cookies that aren't send or otherwise blocked.
*http://kb.mozillazine.org/Cookies
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
*Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
*Tools > Options > Privacy > Cookies: "Show Cookies"

Why is it when i pull up firefox, the whole page shifts to the right. i don't have this problem with internet explorer. please help

When I pull up firefox, the whole page shifts to the right of the screen and i lose about 40% of the page. This is very difficult when looking on Facebook or Yahoo for my mail. This does not happen when I pull up Internet Explorer. What Gives, please help

Unfortunately if you have downloaded Babylon toolbar this is probably the culprit. to fix this right click on the menu toolbar the the one with the file menu on it and un-check Babylon toolbar. This should fix the problem.

When ever I try to watch any video, from a link or YouTube say, using Firefox, I get a message 'An error as occurred. Please try again later'. It has been this way for some weeks. I don't have this problem using Safari or Opera.

When ever I try to watch any video, from a link or YouTube say, using Firefox, I get a message ‘An error as occurred. Please try again later’. It has been this way for some weeks. I don’t have this problem using Safari or Opera.

I believe that our “Werbung problem” adds an additional second hyperlink to the pop-up window. This second link is activated whenever you trigger a saved hyperlink to a Mail.com site.
I had the same problem and eliminated it by deleting all bookmarks, hyperlinks and automatic links that take firefox to a mail.com address. So I just deleted all bookmarks I had saved for mail.com. I also changed my home page link because it also went to my email at mail.com. I then did a warm boot, opened firefox and re-saved my bookmarks and homepage to the desired addresses. Good luck.

How do I stop Firefox from creating untitled web pages when I try to send email from a web page. The only way I have found is to turn the computor off and then reboot. I don't have this problem when using Internet Explorer

Every time I click on a web site that has an email option the browser starts making untitled web pages and never stops unless I turn the computer off. It is very frustrating to not be able to use an email option when offered by a web site. The only way I can send email messages on the Firefox browser is to go into my hotmail acct. and copy and paste the addresses. I don't have this problem when I use the Internet Explorer browser.

See [[Firefox keeps opening many tabs or windows]]

Problem with touchpad using firefox and windows 8.1. I don't have a problem with explorer 11.

new HP computer with windows 8.1. Firefox does not work well with the touch pad when scrolling . very slow and erratic, most noticeable when using facebook. I don't have this problem when using Internet Explorer 11.
Old computer had windows 7 and my preference was to use firefox over explore. At this time i'm being forced to use explore and firefox is to aggravating to use.

Currently Firefox is not available for metro devices.
However, make sure that the touch features are enabled by searching for "touch" in the about:config entries.
In order to change your Firefox Configuration please do the following steps :
# In the [[Location bar autocomplete|Location bar]], type '''about:config''' and press '''Enter'''. The about:config "''This might void your warranty!''" warning page may appear.
# Click '''I'll be careful, I promise!''' to continue to the about:config page.

Hey i have this problem with my mac.. that its on its own shuts itself whenever i m using google chrome..i updated to yosemite but the problem never ended and i m experiecing unexplained shutdowns

hey i have this problem with my mac.. that its on its own shuts itself whenever i m using google chrome..i updated to yosemite but the problem never ended and i m experiecing unexplained shutdowns

Hi doctor.saddam,
If your MacBook Pro is shutting down unexpectedly, I would suggest that you troubleshoot using the steps in this article -
OS X: When your computer spontaneously restarts or displays "Your computer restarted because of a problem." - Apple Support
Thanks for using Apple Support Communities.
Best,
Brett L

Adobe X PDF files converted to jpg, edited and converted back to PDF have ragged, unclear text. I didn't have this problem with Acrobat 9 standard. What is the remedy for this. If this is the best I can expect, I won't be able to use X standard.

Adobe X PDF files converted to jpg, edited and converted back to PDF have ragged, unclear text. I didn't have this problem with Acrobat 9 standard. What is the remedy for this. If this is the best I can expect, I won't be able to use X standard.

I can't imagine any worse workflow than converting to JPEG to edit text, then back to PDF. Text in a PDF is a vector thing, smooth at all resolutions. And JPEG is made for photos. EVERY conversion to JPEG and back loses quality but how much loss there is will vary.
If you must go to an image format, try PNG.

When I try to open a PDF file in safari I get a grey page, I don't have this problem in Firefox

When I try to open a PDF file in safari I get a grey page, I don't have this problem in Firefox?

Tried reinstalling Adobe, didn't change anything.I've tried Control click when opening the PDF link, still a blank, grey page.

Whenever I use Firefox, I get dozens and dozens of additional junk emails. I don't have this problem with IE8. Do I need to make a setting change to Firefox?

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