Where do I find my business catalyst plan subscription details?

I would like to create a secure zone but this does not appear under Site Manager.
I have modules/features that fit the webCommerce plan which should include Secure Zone.
I would then like to double check my plan subscription but I do not know where to look...
Any help?
Thanks a lot in advance

Hi,
You can check this via your partner portal. https://securesyd.worldsecuresystems.com/PartnerPortal/Index.aspx
Login and locate your site details to view the plan information. My site -> plan
If still a bit stuck reach out to our direct chat support and they'll confirm your plan plus assist on locating any missing features.
- http://helpx.adobe.com/contact.html?product=business-catalyst
Kind regards,
-Sidney

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Hi,
I am a business catalyst partner and web designer / developer.
I want to delete an old play site on BC, which was upgraded for one of my customers.
The site is under his subscription and I want to re-create a new site from scratch under his annual paid subscription for him.
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I did rise a ticket with Adobe but it seems they proposing to do this for me in the background instead of me being able to do this on my own?
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Hi Florin,
thank you so much for answering that question.
You seem to be very knowledgable and also thank you for the quick replay as very this case is very important to me.
Allow me one more question please?
If you say: Recreate the site on the same site, do you mean there is a way to re-install a free e-commerce template like the Boutique template on a site where the content and the site specific assets is either deleted or only half installed please?
The background is: When I creating this site with the free Boutique template from BCGurus something went wrong which I did not realise at the time.
The site was upgraded at the time to a payed customer subscription too early, which was clearly my mistake.
Instead I should have taken the time to test and adjust the template first and then upgrade the site to a paid subscription for my customer.
I did not escalate earlier as my initial thought was that I anyway have to change a lot about the site template to fit the needs for my customer with his specific design. (Vegas.jQuery landing page just to name one.)
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The CSS folder was not created and the image folder is missing as well, also some parts of the web apps (that is the critical part I guess) have not been created correctly?
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To create a second working trial site and to copy all settings, and content over would be possible I guess, but it is a pain to use then BC ID Grabber and more or less hand re-create the web app's if I understand the case right?
Also I do not trust the site much that all e-commerce specific settings have been correctly rolled out?
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Dirk

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Hi
Site published from Muse will be in web basic site plan.
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http://forums.adobe.com/docs/DOC-3161
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Creative Cloud and existing Business Catalyst partners - FAQ

This FAQ will cover topics related to Creative Cloud, for existing Business Catalyst users.
How can I signup for Creative Cloud?
     Your Business Catalyst account should have been already updated right now with your Adobe ID. If you haven’t updated it yet, visit the Adobe ID – Business Catalyst account update FAQ.
What benefits do I get with Creative Cloud ?
     In addition to acccess to all Creative Suite programs, Lightroom and others in one place, a Creative Cloud membership enables you to host up to five Business Catalyst websites. These sites will be webBasics sites. For a full comparison between plans, see this page. If you purchase Muse or Dreamweaver as individual products in Creative Cloud, you can host one Business Catalyst website for each of them.
My web design shop has several employees, each with their own Business Catalyst login with access our Partner Portal. Do we need Adobe IDs for each of our employees?
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Can I move a trial/live Creative Cloud site under a different Creative Cloud subscription?
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Do I get any discount if I upgrade a Creative Cloud website to a higher Business Catalyst plan such as webMarketing or webCommerce?
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How can I upgrade the webBasics websites that come with Creative Cloud to a higher Business Catalyst plan?
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If I am an existing Paid Partner and I have a few employees for whom I paid Creative Cloud subscriptions, how many websites can I claim?
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=== Dreamweaver CS6 FAQ ===
I have logged in on Dreamweaver CS6 and I cannot see my partner site. How can I edit it?
This is a known issue. For paid partners (Standard or Premium) you can use the workaround described below:
export one of your sites as an .ste file
Open the .ste file in another text editor, and modify it
Replace the :
httpaddress with your partner's site URL address
secureURL with your partner site secure URL
siteid with the site ID of your partner site
Save the .ste file with another name
Import this .ste file into Dreamwaver, choose a local root folder
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I'm trying to login to Dreamweaver CS6 with my Business Catalyst credentials, and it doesn't work. What credentials do I need?
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How do I access sites in Dreamweaver with an Adobe ID other than the one linked to my Creative Cloud or Dreamweaver subscription?
      Dreamweaver defaults to using the Adobe ID from your subscription to avoid the inconvenience of logging in multiple times. To use a different ID, just click the "Logout" button in the lower-right hand corner of the Business Catalyst panel and log in with a different Adobe ID:
You'll need to have a file open in an existing BC site for the "Logout" button to be visible. Logging out will not affect the Adobe ID used in conjunction with your Dreamweaver subscription. To change the Adobe ID for your subscription, click Help -> Deactivate.

At this point the upgrade workflow is not functional just yet, as mentioned here: http://forums.adobe.com/docs/DOC-2153
So the webBasics Creative Cloud cannot be upgraded directly to the webBasics+ level for now.
But a workaround for this case would be to re-publish your Dreamweaver/Muse project (I suppose you've used one of these solutions to build the site in the first place, right?) in a new trial/temporary site -> let us know what is the URL of that site (don't push it live) -> we will change the site plan from our backend to webBasics+ -> you will be able to publish it using the webBasics+ site plan.
Please note that this is going to be a separate charge, besides your Creative Cloud subscription. The monthly fee for webBasics+ will be $12.21/month, as mentioned here: http://www.adobe.com/products/business-catalyst/buying-guide-subscriptions.html
Another way to use the webBasics+ plan would be to simply trigger a new trial site here: https://syd.worldsecuresystems.com/PartnerPortal/FreeTrialSignup.aspx#splash with the same Adobe ID as the one used to buy the Creative Cloud subscription and take that site live separately.

Business Catalyst Integration

From reading the responses of the Adobe team here, it appears Edge Code is focusing on client side coding and integration with the other Edge tools and services. And interestingly there appears to be plans to make Edge Code work in the Cloud.
So with that being the case, it appears that with Business Catalyst being one of the Edge services that handles the server side, it seems Edge Code and Business Catalyst would make a great combination.
Are there any plans to add a Business Catalyst extension that accesses the BC modules and tags and maybe even make Edge Code work directly in the Cloud in the Admin backend of a Business Catalyst site/subscription?
I know that we are able to add extensions to Brackets and Edge Code but since BC is owned by you guys, it seems to me like there is a huge opportunity there for something special because of how well Business Catalyst and Edge Code seem to complement each other.

Hey Daryl,
This is Bogdan Ripa - Business Ctaalyst Product Owner.
Thanks for your note. As you can imagine, our teams have talked in the past about a potential integration, and edventually it will happen. I know how valuable this would be for our partners, and I'm a big advocate that we build it.
While Brackets does not have (yet) a browser-based version, we have integrated directly with Code Mirror and have built a code editor in Business Catalyst directly. Our next release (scheduked for next Tuesday) will actually take our in-browser code editor out of alpha, and all partners will be able to use it. Here is how it will look like:
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This question was posted in response to the following article: http://helpx.adobe.com/business-catalyst/partner/add-calendar.html

Hi Sarah,
I have checked the site under your account. It appears you're a Creative Cloud user and you have published the site using Adobe Muse application.
The online content editing is disabled by default for sites published through Muse to BC and hence the Pages tab doesn't appear for you under Site Manager.
However, you can always enable the Online Content editing feature by logging into the site admin -> going to the My Details section (by hovering over your name at the top right) and enable the option as indicated in the screenshot below.
Please refer to the following post for a reason as to why the option is incompatible with Muse.
http://forums.adobe.com/message/4385787
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However, you can always login to your Partner portal here - http://www.businesscatalyst.com/Admin/Index.aspx?to=PartnerPortal and create any number of trial sites with a higher plan that you may later choose to upgrade to a paid version.
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Purchase additional Business Catalyst domains

I don't want to use one of my free domains through cc. I would like the client to pay for his own, but when I try to launch the site, I don't seem to have that option.

By domains I will assume you mean hosting? CC and business Catalyst doesn't give out or sell domain names. You get five free hosting with BC. You still have to use your own domain names (www.yourdomain.com) purchased elsewhere.
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Here is a video I did awhile ago that should help you.
Adobe Muse FAQ - How to Upgrade Business Catalyst Plan - YouTube

File storage limits for a web site hosted on Business Catalyst

Hi,
I have three sites currently hosted by other web hosting companies. Each site uses a lot of video files so the site folder size for each site is approximately 10 GB. What business catalyst plan would I need to host three sites each of approximately 10 GB each. Also, I am getting ready to transition to HTML5 video which will mean adding additional video files. Is Business Catalyst capable of handling and presenting video files?
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Joe

If you are uploading alot of video it maybe better to 'add in' a seperate system eg viddler. This can link nicely to BC and is better suited to video.
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Where do I find my business catalyst plan subscription details?

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