Where do I go for warranty repairs?

I purchased a BB 8800 two weeks ago and it has a faulty convenience button (stopped responding after a few days) and trackball (was rough at time of delivery). Did not purchase from a carrier and so my carrier is unable to help.

Purchased on-line from DealsDirect so maybe no warranty? I thought the warranty would be serviced by BB.

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Shipping to Guam for Warranty Repair

Hi there,
I bought a laptop for my son for Christmas 2013, an HP 2000 Notebook PC, and the hard drive failed and does not start up. I am trying to get it sent for warranty repair through their support chat and apparently, they won't receive or mail to Guam because their system does not accept Guam zip code. Is anyone else having this issue?
Mers

No they do not. Sometimes the independent stores have loaners but maybe you have friends or family with a backup Vzw phone? Could add a line and return in wfg period but restocking fee and time used.

What do I need to do when sending my iPad in for warranty repair?

What do I need to do when sending my iPad in for warranty repair? I live too far away from an apple store so they told me to send it in using UPS but that's about all they told me. I have looked on the website but have found no additional information. What all do I need to do besides backing it up and what all do I need to send? Thanks in advance.

What to do when you return or send your iPhone, iPad, or iPod touch in for service
http://support.apple.com/kb/ht1438
7 Things to do before sending your iPhone or iPad for Repair
http://www.laptop-repair-manchester.co.uk/blog/7-things-to-do-before-sending-you r-iphone-or-ipad-for-repair/
 Cheers, Tom

WHERE DO I SEND MY IPHONE 5 FOR WARRANTY REPAIR?!?!

...

Apple contact you with a RMA # (Return Material Agreement ) with instructions etc on how to return ,although an Apple Store Genius bar is a much better solution for speed
Generally Apple do not repair ,they exchange the unit

How do I contact hp for warranty repairs

I need to contact HP for repairs. My Officejet is under warranty. I am in Charlotte, NC. The website says there are no service centers within 100 miles of me. How do I contact HP? Is there a phone number or email? Every time I try the contact us on the support website it just throws me into an endless loop.
This question was solved.
View Solution.

google provided me with 1-800-474-6836 which you cannot find on this website.

Sent U510 in for warranty repair (HDD Failure) and am told the HDD was replaced, but it was not.

I told them that I ran a diagnostic and the HD shows as failed. I ran several tests and it's booting up slow, crashing, freezing, etc. Seemed to be a pretty clear situation. I would fix it myself but money is tight and I don't want to void my warranty by doing so. I called up and explained this.
So I sent it in over a month ago and patiently await information. The Depot Status page showed me that they have determined the failing part and were waiting for the part to become in stock. I thought this was odd, because hard drives should be a dime a dozen in a repair facility. Still... I waited patiently.
Finally, my laptop comes back to me on Monday the 19th! I open it up and the invoice inside says that a SSD drive was replaced... My main drive was not replaced but the 24GB SSD allegedly was. I had some things installed onto the SSD, so I turned it on to take a look. None of my data is gone. The system looks/works JUST as it did when I sent it out! It's still slow, the HD still fails the tests, and all my data is there as if NOTHING was done at all!
Now I'm livid. I sent it out and waited nearly a month for this and it looks as if NOTHING has been done. Worse than that, the invoice claims that a drive was replaced when it's clear that's a lie. I'm completely beside myself now. What do I do? Who on Earth do I contact to get this taken care of in a timely manner!

Control-click on the background of the view all pages window and select "Preview Calendar" from the contextual menu.
You can also save the pdf as a file to compare to the printed calendar. If the two names are visible in the pdf file then the printed copy should show them. Contact Apple for a refund. Apple Print Products - Apple Store (U.S.)

Preparing for warranty repairs

I will turn in my iMac so its headphone jack can be fixed. What do I do to the computer since I will be giving it to strangers? Do I completely erase EVERYTHING? What are the chances they will erase the drive and install OSX again for such a little problem?

Make sure all your important files/docs are backed up. Anything you don't want a stranger to see you should take off the iMac or put it inside an encrypted disk image. That's what I do when I send my computers in for repair.
lenn

Telephone Number for Warranty Repairs

The number on HP's website 0207 660 0596 appears to be wrong when I dial it. Does anyone know a telephone number or email address that I can use?
Thanks

Sussed it, I have to add a 0 before the mumber

Need advice for escalating warranty repair

hi all,
around easter I noticed my daughters 2007 C2D macbook(white) developing hairline cracks in the backcase near three stress points, near the tabs on both sides that hold it off the topcase and in the middle from constant opening of the machine. the local genius said applecare would cover it but she needed it for school so I delayed sending it in. My Bad. She comes home with a chip in the topcase and about 12-14 dead pixels in the display. Sent it off for repair and Apple said the screen showed signs of abuse( not completely out of the question) due to one section that seems to have been "bruised" and is leaking. Unless she or a spurned lover took an icepick to the screen I don't see how she caused over a dozen pixels scattered all over the display to fail but I am not an engineer. The problem is they will not perform the case repair unless I agree to the $800 LCD replacement. The reason being they can't perform a partial repair. The way I heard it is until I replace the LCD at my expense apple in unable to do any warranty repairs and i have 14 Months of Applecare left. My local apple store is closed for renovations or I would go there where they recognize me for advice. Powerbook Medic quotes $250 for screen replacement. should I do that and then resubmit the machine to Apple for case repair? Is there a Phone number for customer service other than tech support I could try to escalate this case with? The only one I see is the Apple Store CS for orders and such. Anyone have any thoughts or recommendations?
Thanks,
Frank

Is there a Phone number for customer service other than tech support
You call the support line and asked to be transferred to customer relations.

Please help! apple Russia fails in warranty repairs due to the lack of IMEI numbers IPAD in the invoice. Where to go?

Please help! apple Russia fails in warranty repairs due to the lack of IMEI numbers IPAD in the invoice. Where to go?

Call Apple and they will send you a box to ship it in for service. Should take less than a week to get it back. Mine was picked up on a monday, and I got ti back on a thursday.
-Bmer
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Water spilled on MacBook, need to replace Logic Board--worth it to send it in for total repair (where it will be like "factory new")?

Thursday--I spilled water on the keyboard of my MacBook Pro 15", and it immediately turned off. I unplugged it from the charger and turned it upside down, and then began to dry it off the best i could with a towel while letting it drain. Then I took it straight to the Apple store on my campus, where a technician removed the back, took each part out separately, and then dried it/the parts out the best he could. He advised me to wait a day or two and then try to turn it on.
Saturday--I used a hair dryer on low heat to help dry it out the best I could, and then I tried to turn my computer on. It wouldn't work, but when I plugged it into the charger it did turn on. The screen looked a little waterlogged and was flickering slightly. I took it back to the store and they said that their technician would look at it.
Wednesday--I went back to check on the status of my MacBook, and the guy presented me with two options:
I can replace the Logic Board for approx. $500-600 and be done with it (and eventually the moisture in the screen, which is clear as ever now, will dry up?)
or
I can send my entire MacBook back to the factory for replacement/repair of anything that might need fixing for around $1300-1400.
I am currently on my MacBook now, and it seems to be working just fine (although it has to stay plugged into a power source because the battery won't charge)...
Money isn't an issue here, yet (it was bought with an AmEx and is covered with that warranty up to a certain dollar amount), but my question is this: Is it necessary for me to replace my Logic Board, if my computer still seems to be working--or will I end up seeing issues down the road if I don't and Should I go ahead and send it in for a full factory repair?? Is it really worth it??
Thank you!

It would be best to send your MacBook in for a complete overhauled, this will save you time and trouble in the near future. I am sure you have some items internally that will continue to corrode and render your MacBook inoperable some day soon.

Hi everybody, I have 3 questions, first: Can we buy original LCD from Apple? Second: Where can my earphone can be repair(iPhone 4s) ? third: Where can my mute button can be repair ? Thanks for your answer !

Hi everybody, I have 3 questions, first: Can we buy original LCD from Apple? Second: Where can my earphone can be repair(iPhone 4s) ? third: Where can my mute button can be repair ? Thanks for your answer !

If out of warranty and mechanically inclined, you can get parts and how-to at www.ifixit.com.
The 4 Series are relatively easy to open and service, I've replaced batteries on two 4s. The 5 Series are a nightmare.

I've send my Macbook Air for a warranty repair and it came back repaired BUT with new problems -.-

Good evening everyone...
First off I wanted to say that I'm ****** off and even more frustrated by my MacBook Air, god dammit this machine was expensive and now all I get are problems.
But enough of that, let me get to the point already.
So I made a topic in "Apple Support Communities" about a week ago ? Maybe two - bascially it was about my MacBook Air having this "kernel_task_" problem.
After that I sent this Mac for a warranty repair, of course they have replaced the Logic Board and claimed that it has been repaired - fine, that's amazing right ?
Well, NO.
So I was happy to finally get to use a computer at home (Not to mention that I need a computer at home to do any kind of studying or anything at all) and when I booted it up everything seemed to be fine - fantastic even !.
After launching it I updated my software (05/03/2013, Firmware Update 1.8, Java for OSX 1.0 and iTunes) and started to use it as normal, I was browsing the internet when my Mac turned off just like that while being plugged in into the charger.
I thought to myself - well, bad luck I guess.
I've turned it on again, it went fine for about 30-60 minutes then I turned it off without any problems
RANDOM SHUTDOWN COUNT : 2
After some time I plugged in my power adapter into it and guess what ? It turned on the MacBook by itself without me pressing the power button.
What the ****
So, basically what happens now is :
1. My MacBook Air randomly Shuts down
2. My MacBook Air turns on every time I plug my charger into it while being completely turned off
Any ideas -.- ?

Well, it turned off randomly again and I had some problems turning it on.
That was my first and last Apple computer I have ever bought, call it bad luck but I am dissapointed right now because I would expect a better quality product for that price.
Seems like I will have to build a PC workstation then, at least that will be more reliable.
Thanks for the "help" though

My iphone 5 is not working. warranty expired.i purchased it in Fortress store,HONG KONG. How much it would cost for a repair or replacement??

my iphone 5 is NOT SWITCHING ON..its not charging .warranty expired by 2 months.how much it would cost for a repair or replacement.??
i purchased it in fortress store ,HONG KONG.

If Fortress is an authorized reseller for the iPhone, then look here:
http://support.apple.com/kb/index?page=servicefaq&geo=Hong_Kong&product=iphone
If Fortress is not authorized to sell the iPhone, then you will need to ask Fortress about getting your iPhone services.
Regards.

How do I submit an application for an Express Replacement Service with an Out of Warranty repair?

My iPhone has a cracked screen and a disloged homescreen button but has all of a sudden stopped working for longer than 10 minutes unless plugged into a power source. I have reasearched and would like to have it replaced under the Express Replacement Service for an Out of Warranty repair. I can't however, locate the page to apply for this service? Can someone PLEASE help me?

http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipho ne

Where do I go for warranty repairs?

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