Where is the Call to the Remote Header Portlet

I am running into some issues and will really appreciate if any one can provide some information about the issue.
We have a portlet ready navigation in our portal (6.1 MP1) and we have a custom header portlet ( Remote portlet , sitting on our portlet server). Once in a while the header portlet will disappear ( possible reasong, invalid response from remote portlet server, the web service times out.) in these events , We want to display soem fake HTML with error message on it.
I am trying to find the actual call to the header portlet in the UI customization code but not able to find. I can get to the calls for the other type of portelt (Narrow, Wide portelts) in the "PortalContent View" But that View doesn't have calls for the header portelt.
I will really appreciate if someone can provide some pointers on how to look for that call and what code to customize.
thanks
Manoj

public virtual HTMLElementCollection GetHeaderElement()
if (!GetHeaderHasBeenSet())
return null;
return ((HTMLElementCollection) (((NavigationModelTempData) GetTempData()).m_headerCollection));
This is the code available in the NaviationModel.GetHeaderElement, What do you recommend for this kind of customization, How can i get the get the content of the header portlet and at the semtime find out if the webservice has timed out.
Thanks For responding to my post

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    Nidhi Lohat,
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