Where is the CCV number stored for offline processing? I cannot see it the secure PDF document

Please note that we will not collect CVV, CVV2, CVC2 & CID as per PCI standards.
A Card Verification Value code, CVV, (CVV2 for Visa, CVC2 for MasterCard and CID for AMEX) is the three or four digit number located either on the front or back of a credit or debit card. The effectiveness of this code is limited to the ability to keep it out of the hands of hackers and thief's, which is why it is prohibited by PCI Standards from being stored in any shape of format.

Hey kathys25866299,
Please ask your coworker to save the PDF in a different folder with administrative privileges.
Also, try annotating some other PDF and check if the same problem appears.
Has she tried sending the PDF via different email system (other than Outlook) after reviewing.
Let me know.
Regards,
Anubha

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