Where is the help desk requester application

All the documentation tells me how to fix it but I don't actually know
where it is. Please help. Thanks

Jb,
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    ==================
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    - Template Triage!
    http://www.projectseven.com/go
    - DW FAQs, Tutorials & Resources
    http://www.dwfaq.com - DW FAQs,
    Tutorials & Resources
    http://www.macromedia.com/support/search/
    - Macromedia (MM) Technotes
    ==================
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