Where is the signup on the e-print page center ??

When I hit create an account, its takes me to another page, and there is not signup!!

Hi,
Please use the following direct link:
https://www.hpconnected.com/us/en/
Regards.
BH
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Can the footer repeat on every printed page?

I need the footer (part of the master page) to repeat on every printed page of a topic.
Our client prints topics for use in the field and the footer contains time/date code (that I found on the internet). This date/time info needs to be printed on all pages of each topic. Most of the topics are 2-3 pages in length when printed from the browser. Is it possible to program the footer to repeat? or add HTML code to the topics to do this?
I'm using RH 9, generating the WebHelp Pro layout for my output. Using IE9 and FireFox9 browsers. I've added a toolbar print button that uses the toolbarscripts01.js script to print the topics. (The script works great and is a HUGE life saver, by the way!! Thanks Peter Grainge!)
Thanks,
Shelley

Hi Shelley
We've already established in a separate thread that WebHelp Pro is not what you should be creating as you aren't using RoboHelp Server. But that really hasn't got anything to do with the footers.
What you likely need to do is to supply a PDF that will be used to print. When RoboHelp creates Printed Documentation it first creates a Word document. And if you have elected to create a PDF, the PDF is created from the Word document. So what you can do is to forego the PDF from RoboHelp and manually tweak the Word document to add the desired footers. Then you could create a PDF from that to supply to the user.
Cheers... Rick
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Why does PDF export not keep the layout as the indd file?

I have a 132-page book ready to upload for printing. It says in the pages panel 132 pages in 67 spreads. There are no sections, chapters or automatic page numbers. When I create a pdf, the (intentional) blank page that is supposed to be page 2 (on the left side of the first spread) moves itself to the position of page 1 (supposed to print on the right as very first printed page). This, in turn, puts page 1 on the left and pulls the rest of the pages in the book off, ruining the spreads. Any ideas as to why this is happening? Thanks!

High-Quality Print is for outputting to office printers. There are a number of Press-ready settings - ask your printer which one to use.
In the meantime: Open your mis-flowed document in Acrobat and under Page Display, see if Show Cover Page in Two Page View is checked. If not, check it and see if that fixes the problem.

After deleting FF preference file, Footers are now located higher on all printed pages, causing some one-page emails to extend to a second page.

I upgraded my Mac OS to 10.6.8 to see if that would solve some of my FF hanging issues. It did not. So I decided to try deleting the preferences file as suggested in the Troubleshooting section to see if that would help. Unfortunately after deleting the prefs.js file per the instructions, on all my printed pages the Footers are now located significantly higher on the page than they used to be. They are located about 3/4" up from the bottom of the page, whereas before they were always located about 1/4" up from the bottom of the page. (Thankfully, the headers are in the same spot as before, 1/4" down from the top of the page.)
I don't understand how this happened to the footer placement in deleting the preferences. The placement/location of the headers and footers is not something that the user can adjust in FF Preferences or in the Printing window as a preference. Only the content of the headers and footers can be modified in the Printing window.
I am stumped as to how this occurred. Is there a way to restore the footer placement back closer to the bottom of the page? The higher location of the footer is causing many of my lengthier one-page emails to have to extend onto a second page which is a waste of paper and file space.

Try resetting the Page Margins to what you were using before deleting the prefs file.

Epson printer over AP Extreme printing pages of garbage...

My Epson CX8400, connected via USB to the Airport Extreme, recently started printing page after page after page of random characters. I deleted and reinstalled the print drivers on all the machines connected via WiFi and cable, reset the base station, and it will print fine for a couple of times (from either wired or wireless sources) and then it starts spitting out pages again.
Any suggestions? We are wasting paper and ink at alarming rates....

Symptoms suggest one of:
a badly-formatted print job;
(more likely) that valid print jobs are being corrupted between the sending workstation and the printer;
(less likely) there is a fault with the device itself.
For the first option, try to clear down all spool queues from possible sources (how to do this depends on the operating system and version in use on each workstation.
For the second option, check (preferably by a system of replacing one component at a time) cables, ports, switches, routers, etc.
For the third option, does it successfully print internal test pages invoked from the front panel (assuming that your model has this capability)?

"Print page" doesn't work as intended when using lengthy tables. (Brother MFC 6490CW, possibly others)

I had originally thought this was a printing driver problem, but further testing indicated that this was not a problem in Internet Explorer and it was a problem in Firefox.
When printing some web pages using Mozilla Firefox, particularly those having sizable tables which would extend beyond the length of a single printed page, the remainder of the table is not printed even though the remainder of the web page itself is printed. The behavior is also noted when using Print Preview. See, for example, this web page which I created: http://alltherightwaystowrite.blogspot.com/2013/08/the-basics-capitalization.html
I inquired of other bloggers to see if they were also experiencing this issue. See, for example, the discussion I began here: https://productforums.google.com/forum/#!msg/blogger/EpD6K2ezIZE/a5mPu8CV0HwJ
As you can see, the only response I received indicated it was not an issue for that person with a different printer. This leads me to believe the problem is with either the MFC6490CW printer (unlikely) or the MFC6490CW printer driver (more likely) or perhaps with Firefox, or some combination of those three. This problem is duplicatable by me on successive attempts to print with any web page with a table extending beyond the length of a single page of printed paper. The output error occurs whether printing in portrait or landscape mode.
Saving a web page as "Web Page Complete" and opening up the web page in Microsoft Word created a variety of formatting errors, but otherwise, the entire contents of the page would have printed. Of course, this is not an ideal solution in any event. The entire document should print seamlessly across multiple pages without losing any data or content in the process.
As indicated above, as an additional test, I attempted to print the same web page in Internet Explorer and did not note the output errors described here. The web page printed correctly under those conditions. As a result, I believe that the most likely culprit is Firefox since Internet Explorer was also a good test case for my printer and printer driver, and it passed that test case.

https://bugzilla.mozilla.org/show_bug.cgi?id=521204 - this is a META Bug which is tracking all the Bugs which are related to '''Wrong page splitting / Missing page content when printing''' - 34 different Bugs, 14 of which are marked as solved.
IMO, that page would be better served with a print css script ''(as jscher2000 mentioned earlier)'' to make that a "printer ready" page, if wanting that page to be "printable" is your intention. As it now is that page is shrunk by about 50% with the "Shrink to Fit" feature engaged. Look at that page in Print Preview when the Scale is set to 100% instead of Shrink to Fit, and see that the page is so large that it shows that about 1/2 the width. Then decrease the zoom level in Print Preview to 50 or 60% to get that page to fit horizontally with the "Shrink to Fit" feature disabled. Looks like a case of "garbage in - garbage out".
I think the css used for that page uses too large a font which ''(IMO)'' forces Firefox to shrink the font too much to make that page fit to a letter size sheet of paper. And relying first upon the Print to Fit feature in the four different major browser engines ''(Gecko, Trident, WebKit, and Presto)'' and then the hundreds of print drivers out there is just looking for failures such as you are seeing; it works for some viewers and doesn't work for other viewers. What appears on the '''"screen"''' doesn't always translate to the '''"printed page'''" too well without proper instructions via style sheets, especially since "screens" are oriented horizontally and most "printed" pages are vertically oriented unless the user shifts to the Portrait view.
http://www.w3.org/TR/CSS2/media.html#media-types <br />
http://www.w3.org/TR/CSS2/page.html

Can I print a 2 page spread to .PDF from a CS 3 document where the rest of the pages are NOT spreads

Since I do not know how to really describe this, please have a look and tell me how (if it's possible) if I can print (to PDF) this catalog where the pages (4) and (5) can remain as a spread and the rest of the document would print single pages. I can print this as a booklet, but it's sideways online. Our goal is to have our customers able to view the PDF online and get its full impact. We really can't do that viewing it sideways OR by having the pages 4 and 5 split up like they are.
http://provsnusa.com/pdf/Product%20Guide_GenRec_WEB_CURRENT_VERSION.pdf
The problem we're having is we would like to NOT break-up pages 4 and 5. We want this to look good for the users.
Is it possible to have 1 spread only display all the way across - in other words, is there a way to NOT split up just pages 4 and 5 in this document? The only way I know is to print ALL the spreads.
I tried: Creating the PDF with all the spreads, it does not look as good, but at least the 2 page spread is not broken up (4 and 5).
But now if I go to print the PDF with ALL spreads, then it does not print properly on letter sized paper. Are there settings I can embed where this will print properly where the end user does not have to make adjustments - i.e. We want the end user to be able to just hit "print" and it's done.
I tried: I also created this InDesign CS3 document as a PDF booklet. While this is OK, it appears sideways online to the viewer which is not desirable in this case. Is there a way where the end user can view this correctly as a booklet online without printing?
I guess as an alternative, I can upload the booklet for printing, and another version for viewing.
Maybe there's a special web based PDF viewer out there or something - I'm very ignorant here.
Any suggestions would be very helpful
Sorry for the long wind - hope I've made sense.
Dan

Why not reconstruct the pages in InDesign they way you want the double pages to appear. There may even be an imposition script available that will do the trick. You could then output to pdf all the pages you want the full spread on. Leave the original to create the pages you wanted left as is.
You can ask in the ID forum about an imposition script. I know there was one with CS4, there may have been one with CS3.

By mistake I uninstalled my Acrobat someting, which gave me the opportunity to print .pdf and color-mark text. My licence key is [removed by moderator]. What is the name of the product? Where is the link for download and reinstall? Please help me r

By mistake I uninstalled my Acrobat someting, which gave me the opportunity to print .pdf and color-mark text. My licence key is [removed by moderator - never disclose publicly]. What is the name of the product? Where is the link for download and reinstall? Please help me rapidly, Best regards / Stefan

Sign in to your Adobe account online and look in the Plans/Products sections to see which program it might have been.

Where do I find the Adobe pdf 9.0 printer description file and how do I install it?

Where do I find the Adobe pdf 9.0 printer description file and how do I install it? Operating system is Windows 7 and I have Adobe Creative Suite 5.5 installed. Adobe Acrobat X Pro just updated to version 10.1.8

Hi. Thanks for the replyl
I'm in prepress, working mainly with Quark XPress for advertising files and with Word, Photoshop, everything, for many years. My older computer is the workhorse with Quark 6.5 and CS4 and OSX 10.4.11. Everything is set up for me to produce PDF x1a files by printing .ps files from Quark and Word, and InDesign.
My newer computer, OSX 10.9.4, must now be used to a greater extent. So I have Quark 9 and 10 and now Creative Suite for the Cloud. But I don't have any Adobe PDF printer which I select when I print .ps files and place into my Distiller Watched Folder. I by pass selecting the Adobe PDF printer in Word and just print straight to .ps. The .ps file just sits in the Watched Folder and no longer flows into Distiller, processed and out. Is this the way of the future? I just want a smooth, fast flow for PDF's. I want them to be PDF x1a compliant for hi-quality printing.
Thought you might help to give me info as to how one uses Distiller (or not) with the new operating system and latest programs. Can't seem to find any info as of yet by searching the Adobe FAQ's and the Internet in general.
Thanks alot.
Larry Winer

Create PDF desktop printer being retired. Where is the forum article on uninstalling printer?

Create PDF desktop printer is being retired. Where is the forum article on uninstalling printer?

Hi burbankwire,
You're correct that the CreatePDF Desktop Printer will be retired shortly. Please see: Remove Adobe Create PDF Desktop Printer
Best,
Sara

Where does the files i request to print go to ?

Hi there,
My company's concern with ePrint is whether the email with attachments are sent to the printer directly or sent to a HP server which then reroutes the request to the relevant printer ? This is because we do not want any sensitive documents to be located else where. We want it to be within our control.
If it is the latter option, is there anyway to prevent the rerouting ? Meaning is it possible to send the requests directly to the printer and not thru a 3rd party ?
Thank you.
This question was solved.
View Solution.

Hello whchan,
AirPrint is the only way around using ePrint, locally at least. If you want to print remotely though, there is no way around using ePrint. AirPrint will only work if the iOS device is on the same local network as the printer. If you are wanting to print remotely, you are going to have to use ePrint. I assure you that the security measures taken to protect your privacy are among the most stringent in the industry. I am sorry for the inconvenience.
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On the most upper left of the Title Bar (the part where the x box is on the right side) where the Firefox icon should be (on the upper left corner) I have a printer icon instead. Why did that happen and how do I change it? Thanks for any help.

On the most upper left of the Title Bar (the part where the x box is on the right side) where the Firefox icon should be (on the upper left corner) I have a printer icon instead. Why did that happen and how do I change it? Thanks for any help.

I don't actually have an answer for you, but ditto on changing things that aren't broken. Drives me crazy!!

Why does my Acrobat Pro 9 PDF print driver either lock up or become confused as to where it should store a file when printing a document from within the Firefox browser?

I use Adobe Acrobat Pro 9.4.5 for creating .pdf files on a Windows XP SP3 platform. Firefox 6.0.2 is my browser of choice. This question only applies to the .pdf printing process. All other printer drivers work fine with this version of Firefox.
In attempt to save paper, I choose to print most documents in an electronic .pdf format using the PDF print driver and save them to my USB drive. Before upgrading my Firefox version to 6.0.2 this process seemed to work fine but after upgrading the .pdf print process seems to be experiencing problems. This particular printing process will cause Firefox to lock up when the distiller tries to print the file to what I believe is a temporary folder under the Adobe folder. When it does this I am sometimes able to force it to complete the process but frequently it will only produce a log not a .pdf file. On other occasions the distiller will just lock up mid print without producing any kind of error message. In both cases I will frequently have to use Windows Task Manager to break out of the process which then shuts down the Firefox browser. I don't seem to have any problems when I use Internet Explorer to perform the same function. As far as I am aware I am running the most current drivers as Adobe automatically pushes down updates to me as they become available. Any ideas how I can overcome this issue or is it inherent to the new version of Firefox?

The PDF file itself does not control the "print as image" preference, which should always be turned OFF unless there's a specific need to rasterize the entire page, and is turned off by default in all Acrobat and Adobe Reader installations.
What's the filetype for the ultralight font and what export setting* are you using in ID? If you're exporting to earlier than PDF1.7, OpenType fonts will be converted and may experience some small changes in shape if their hint definitions aren't done right.
*As a side note, bear in mind that InDesign does not use any part of Acrobat when exporting PDFs, so questions specific to that stage in the process should be posted to the InDesign forums.

Hi, does anybody know where can I find a book for Logic 9 or x? I was thinking to print the manual but it's 1300 pages and is going to cost too much...

I was thinking to print the manual but it's 1300 pages and is going to cost too much... Are there any similar guides I can buy?
Thanks to everyone

For Logic Pro 9, this is one of the best initial guides..imho
http://www.amazon.com/Apple-Pro-Training-Logic-Express/dp/0321636805?ie=UTF8&s=b ooks&qid=1252539968&sr=1-2
For more advanced users.. then I would recommend this one too..
http://www.amazon.com/Apple-Pro-Training-Series-Production/dp/0321647459/ref=pd_ bxgy_b_text_y
Logic Pro X books are yet to arrive and honestly, I'd wait until the books above are updated... before I'd buy any others out there... in regards to Logic Pro X...

I have a complaint about my mac book pro being slippery. Why do these expensive computers that we as consumers purchase if you set them on a couch slip off no matter where you place them on the couch?

Hi, my Mac Book Pro 15 inch lap top if i set it on the couch no matter where I place it slips off and luckily so far I have caught it before it falls onto the floor and gets ruined, of which I am super afraid of, due to what I initially paid for it as the consumer. Also, the couch is not made of slippery material at all. Also, when using it on my lap while watching tv, and multi tasking while doing my college homework, it even slides off of my lap at times. Why is it called a lap top then when it's not working as one? Are we to wear rubber pants that grip your products? Also, Why do you place on your Apple website that in one area a satin cover is available in the teal color, and then in another area it's discontinued? I believe it would be simpler if Apple would just remove the product all together from the purchasing website once any product becomes discontinued. Also, I was sitting here at home waiting for a reply about the satin cover in teal no longer being available period or that it has shipped, but yet I ended up calling Apple altogether myself and finding this all out that the only available color is the black. It would've been nice to have recieved an e-mail or a phone call on why it wasn't going to be shipped, or shipping instead of having to do customer services job and doing the leg work myself. Also, why is it that no one also even tells a consumer about the classes that were offered to a new consumer for 14 days after purchase of paying the $99.00s to learn about their macs of any kind? If I had known about such a program, I surely would've signed right up for it. Now I am being told that I can only take one clas at a time or something?!? I seriously wish I was told about this as a consumer of the Mac Book Pro 15 inch, because I would've purchased that offer right away, and now I am stuck and can no longer do it. Also I have had my computer since October of last year. So, I am in college as becoming a graphic designer within a degree of an Associates of Science and am now still struggling to learn the computer, and the programs I pruchased as well at the time of purchase, along with an Epson printer, the magic mouse, and the one year warranty. As for this all, I do believe that Apple needs to make a better bottom to the Mac Book Pro's within a much better quality for the price we pay as consumers, and all other lap tops and/or Notebooks in making them slide proof. The tiny rubber spots on the bottom of the lap tops or any Apple computer similar to mine just needs a better quality improvement to us consumers I spent good money on this purchase, I think now I deserve a rubberised protective cover for free for the slipperyness, and also since I was never told about the program for the classes of which a consumer was to pay $99.00s for, I think as a good paying quality consumer for Apple's products, I now deserve these classes for free as well.
Sincerely,
Kim

Hi shldr2thewheel,
it has been a while since we have last spoke, I would like to let you know, I am still working on getting used to the switch from windows to a Mac/Apple system. I do have a new question for you, I did purchase In Design CS5.5 through journeyed.com through Cuyahoga Community College of which I attend as a student, is there a way to purchase an online book through iTunes to learn that as well? Also, you know me, the struggling student, I would also, when and if the book can be purchased through the iTunes, would need to know if you do know of a much easier book for struggling students like myself and at a reasonable price as well for the In Design CS5.5 program. Our campus bookstore had closed early, and, so did the colleges library and our local library here where I do live, so, I cannot go to either place to purchase a book or to take out a book, plus cash funds are low at this moment as well but, I do have money left on the iTunes account to use, if it can be used. So, can it be used, the iTunes money, towards finding a low priced online book? I am in great need of assistance as I have a project due for my one course for this Tuesday, September 4, 2012.
Sincerely in need of help once again,
Kim

Where is the signup on the e-print page center ??

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