I have a complaint about my mac book pro being slippery. Why do these expensive computers that we as consumers purchase if you set them on a couch slip off no matter where you place them on the couch?

Question

     Hi, my Mac Book Pro 15 inch lap top if i set it on the couch no matter where I place it slips off and luckily so far I have caught it before it falls onto the floor and gets ruined, of which I am super afraid of, due to what I initially paid for it as the consumer. Also, the couch is not made of slippery material at all. Also, when using it on my lap while watching tv, and multi tasking while doing my college homework, it even slides off of my lap at times. Why is it called a lap top then when it's not working as one? Are we to wear rubber pants that grip your products? Also, Why do you place on your Apple website that in one area a satin cover is available in the teal color, and then in another area it's discontinued? I believe it would be simpler if Apple would just remove the product all together from the purchasing website once any product becomes discontinued. Also, I was sitting here at home waiting for a reply about the satin cover in teal no longer being available period or that it has shipped, but yet I ended up calling Apple altogether myself and finding this all out that the only available color is the black. It would've been nice to have recieved an e-mail or a phone call on why it wasn't going to be shipped, or shipping instead of having to do customer services job and doing the leg work myself. Also, why is it that no one also even tells a consumer about the classes that were offered to a new consumer for 14 days after purchase of paying the $99.00s to learn about their macs of any kind? If I had known about such a program, I surely would've signed right up for it. Now I am being told that I can only take one clas at a time or something?!? I seriously wish I was told about this as a consumer of the Mac Book Pro 15 inch, because I would've purchased that offer right away, and now I am stuck and can no longer do it. Also I have had my computer since October of last year. So, I am in college as becoming a graphic designer within a degree of an Associates of Science and am now still struggling to learn the computer, and the programs I pruchased as well at the time of purchase, along with an Epson printer, the magic mouse, and the one year warranty. As for this all, I do believe that Apple needs to make a better bottom to the Mac Book Pro's within a much better quality for the price we pay as consumers, and all other lap tops and/or Notebooks in making them slide proof. The tiny rubber spots on the bottom of the lap tops or any Apple computer similar to mine just needs a better quality improvement to us consumers I spent good money on this purchase, I think now I deserve a rubberised protective cover for free for the slipperyness, and also since I was never told about the program for the classes of which a consumer  was to pay $99.00s for, I think as a good paying quality consumer for Apple's products, I now deserve these classes for free as well.
Sincerely,
Kim

Answer 1

Hi shldr2thewheel,
     it has been a while since we have last spoke, I would like to let you know, I am still working on getting used to the switch from windows to a Mac/Apple system. I do have a new question for you, I did purchase In Design CS5.5 through journeyed.com through Cuyahoga Community College of which I attend as a student, is there a way to purchase an online book through iTunes to learn that as well? Also, you know me, the struggling student, I would also, when and if the book can be purchased through the iTunes, would need to know if you do know of a much easier book for struggling students like myself and at a reasonable price as well for the In Design CS5.5 program. Our campus bookstore had closed early, and, so did the colleges library and our local library here where I do live, so, I cannot go to either place to purchase a book or to take out a book, plus cash funds are low at this moment as well but, I do have money left on the iTunes account to use, if it can be used. So, can it be used, the iTunes money, towards finding a low priced online book? I am in great need of assistance as I have a project due for my one course for this Tuesday, September 4, 2012.
Sincerely in need of help once again,
Kim