Where o where is verizon's unlimited data plan?

So as I watch the advertising on t.v. I can't help but wonder why Verizon is the only major wirless company without an unlimited plan.  I hated counting minutes on my phone and now I haveto regualrly check my account to make sure the other family members on my line don't exceed their data plan allowances.   Verizon...  what in the heck are you guys doing???  I fear if you don't fix it, I will take my business elsewhere and stop telling people to use your service.  Thank you, and wake up. 

I hate to burst your bubble, but Verizon is NOT the only "major" wireless company without an unlimited data plan.
AT&T does not have an unlimited plan.
T-mobile has a "limited" unlimited plan. The speed of your data will be throttled after you reach a threshold of either 2GB, 5GB or 10GB, depending on your plan. If it was truly unlimited, then why the 3 different prices. Unlimited should be unlimited.
Sprint currently has unlimited on their network, but you will be capped if you roam outside of their network, which from what I understand, is pretty easy to do. I personally haven't had Sprint in 10+ years, so I do not have 1st hand knowledge, though. Additionally, Sprint is currently considering dropping their unlimited plan, so you should hurry over to sign up before it is gone.

Similar Messages

  • Unlimited Data Plan removed without my knowledge or consent. Verizon refuses to reinstate. Any suggestions? Please and Thank you.

    I am desperately reaching out to anybody that may be able to help me with this situation.
    I don't want to give up hope, but I feel that it may be a battle that I cannot win.
    This is my story...
    A few years ago, my iPhone 3G was stolen. At that time, my spouse and I both had Unlimited Data plans with Verizon. Fortunately for me, my in-laws had an old flip phone that I could borrow until I could afford a new iPhone. So, I took the newly inherited flip phone to my local Verizon Wireless store to have it activated. I didn't really want to use the flip phone, but beggars can't be choosers and I was just glad to be able to make and receive phone calls again. I told the nice folks at the Verizon store what happened, and they assured me that they could activate the flip phone so that I could use it. "Yes, sir. We can activate this phone for you. No problem."  So, I gave them the flip phone. They activated it and told me that I was "Good to go."
    A little over a month later, I was able to save up with enough money to buy an iPhone. So, back to the local Verizon store I went. They showed me a variety of phones, but I was already pretty set on an iPhone. I bought the new iPhone, and they activated it for me. It was all pretty straight forward and easy.
    With my new iPhone in hand, I left the store and everything was back to normal.
    Many months later, I get a text from Verizon telling me that I only had 2% of my data plan left to use. This really struck me as odd. How could that be? How does someone figure out what 2% of unlimited is? I really couldn't wrap my head around the math needed to calculate percentages of limitless values, so I decided to call Customer Service.
    After several calls, I was finally able to piece together what happened. And, it started as soon as I stepped into the Verizon Wireless Store...
    1. When the people at the store activated the flip phone, the activation automatically downgraded my data plan from, Unlimited to 2GB, because the flip phone simply did not require a data plan. NOBODY told me that this was going to happen... NOBODY. Had I known that I was about to get stripped of my Unlimited Data Plan, I never would've agreed to it. Who in their right mind would???
    2. It went unnoticed for over 30 days. I was told that I took too long to catch their mistake. (I say "their" mistake because if you're going to change something on my account on that large a scale, "they" need to tell "me" about it first.) And, because I didn't catch it within 30 days, I could not have my data plan returned to me. They actually told me that if I had only caught it sooner, then I would be able to have it back.
    3. Because I didn't even know that my Unlimited Data plan was even in jeopardy, I bought a new phone. And this is where it gets kinda tricky...
    When I bought the new iPhone, I asked them... I asked them if my data plan was going to have to change. They told me "No.", and that "Everything would stay the same." Which, is somewhat of a semi-truth. And, it's also one of the main reasons why I am not being given back my old Unlimited Data plan. See, when I asked them if my data plan would stay the same, I was referring to my Unlimited Data plan. (At this point and time, I had no idea my Unlimited Data Plan was already gone.) So, when they told me that I would keep my data plan, it because they were looking at a screen that told them that I had a 2GB data plan. To them, I was going from 2GB to 2GB. To me, I had Unlimited, and was keeping my Unlimited.
    4. To make matters worse, Verizon keeps telling me that I can't have my Unlimited Data Plan back because I bought a new phone at a non-retail price.
    I WOULD GLADLY PAY THE DIFFERENCE OF THE PHONE COST to have all of this fixed. $300? $400? Maybe even $500? I honestly would fork over that money in a heart beat. I only bought that phone because I was told in the store that my plan would not change.
    Any Customer Service Rep can look up my history and see that what I'm saying is true. I've even had a  very nice Customer Service Rep offer to upgrade my 2GB Data Plan to 6GB AND send me a free iPhone 5c to go with it! But, I did not want to give up the fight.  My spouse still has the Unlimited Data Plan, but uses a non-4G- LTE phone for fear of losing the unlimited data to the upgrade. Even, I, have avoided upgrading for a long time because I didn't want to lose my plan.
    Turns out the joke has been on me this entire time. I haven't had my Unlimited Data Plan for 3 years now.
    I honestly don't feel like I've done anything wrong here.
    I'm at a complete loss now, and have no idea what to do next.
    I'm open to any, and every suggestion that someone may have.
    Thank you.

    A few years ago, my iPhone 3G was stolen Verizon never had the iPhone 3G. Are you sure it wasn't the iPhone 4 or 4S? Thank you for pointing this out. I did have an iPhone. It was with Verizon. It must have been an iPhone 4.. At that time, my spouse and I both had Unlimited Data plans with Verizon. Fortunately for me, my in-laws had an old flip phone that I could borrow until I could afford a new iPhone. So, I took the newly inherited flip phone to my local Verizon Wireless store to have it activated. I didn't really want to use the flip phone, but beggars can't be choosers and I was just glad to be able to make and receive phone calls again. I told the nice folks at the Verizon store what happened, and they assured me that they could activate the flip phone so that I could use it. "Yes, sir. We can activate this phone for you. No problem." So, I gave them the flip phone. They activated it and told me that I was "Good to go." Seems that what you asked for was accomplished. Yes and No. Did they activate it? Yes. Did they inform me as to how this would impact my account? No. Let's say you  ask for a glass of water to drink at a restaurant. Can they bring you the water? Sure they can. Is that waiter obligated to tell you that it had E Coli in it? Well, as long as he brought you the water, what you asked for was accomplished, right?
    A little over a month later Exactly what month and year was this? This all took place mid-2011. “This” took place in August, I believe.  I was able to save up with enough money to buy an iPhone. So, back to the local Verizon store I went. They showed me a variety of phones, but I was already pretty set on an iPhone. I bought the new iPhone, and they activated it for me. It was all pretty straight forward and easy.
    With my new iPhone in hand, I left the store and everything was back to normal.
    Many months later, I get a text from Verizon telling me that I only had 2% of my data plan left to use. This really struck me as odd. How could that be? How does someone figure out what 2% of unlimited is? I really couldn't wrap my head around the math needed to calculate percentages of limitless values, so I decided to call Customer Service.
    After several calls, I was finally able to piece together what happened. And, it started as soon as I stepped into the Verizon Wireless Store...
    1. When the people at the store activated the flip phone, the activation automatically downgraded my data plan from, Unlimited to 2GB, because the flip phone simply did not require a data plan. Going from a smartphone to a flip phone would have dropped the data off completely not to the 2GB plan. Yes. You are correct. I was told differently by Customer Service. But, what you are saying makes more sense. NOBODY told me that this was going to happen... NOBODY. Had I known that I was about to get stripped of my Unlimited Data Plan, I never would've agreed to it. Who in their right mind would???
    2. It went unnoticed for over 30 days. I was told that I took too long to catch their mistake. (I say "their" mistake because if you're going to change something on my account on that large a scale, "they" need to tell "me" about it first.) And, because I didn't catch it within 30 days, I could not have my data plan returned to me. They actually told me that if I had only caught it sooner, then I would be able to have it back.
    3. Because I didn't even know that my Unlimited Data plan was even in jeopardy, I bought a new phone. And this is where it gets kinda tricky...
    When I bought the new iPhone, I asked them... I asked them if my data plan was going to have to change. They told me "No.", and that "Everything would stay the same." They answered your question. If you asked would your plan change and they told you no then did have unlimited at the time. I’m having a difficult time understanding your English here. If I understand it correctly, then I've already stated that they answered my question. It's actually right... Which, is somewhat of a semi-truth. And, it's also one of the main reasons why I am not being given back my old Unlimited Data plan. See, when I asked them if my data plan would stay the same, I was referring to my Unlimited Data plan. (At this point and time, I had no idea my Unlimited Data Plan was already gone.) So, when they told me that I would keep my data plan, it because they were looking at a screen that told them that I had a 2GB data plan. To them, I was going from 2GB to 2GB. To me, I had Unlimited, and was keeping my Unlimited.Being more specific and asking if you would keep your unlimited plan this could have been addressed at the time of purchase. There should be some standard as to how business is conducted in situations like this. I would like to think that if someone knew that my plan would be changed, then they would've at least had the courtesy to tell me about it. Granted, I could have been more specific. At the same time, though, I’m not going to ask every waiter that brings me water if there was E Coli in it.
    4. To make matters worse, Verizon keeps telling me that I can't have my Unlimited Data Plan back because I bought a new phone at a non-retail price.
    I WOULD GLADLY PAY THE DIFFERENCE OF THE PHONE COST to have all of this fixed. $300? $400? Maybe even $500? I honestly would fork over that money in a heart beat. I only bought that phone because I was told in the store that my plan would not change.
    Any Customer Service Rep can look up my history and see that what I'm saying is true. I've even had a  very nice Customer Service Rep offer to upgrade my 2GB Data Plan to 6GB AND send me a free iPhone 5c to go with it! But, I did not want to give up the fight.  My spouse still has the Unlimited Data Plan, but uses a non-4G- LTE phone for fear of losing the unlimited data to the upgrade. Even, I, have avoided upgrading for a long time because I didn't want to lose my plan.
    Turns out the joke has been on me this entire time. I haven't had my Unlimited Data Plan for 3 years now. Wait...you bought the iPhone to replace the flip phone 3 years ago and you never used more than 2GB of data in this time? I did eventually get to that point. That’s what prompted the phone calls to Customer Service. I don't get it. When did you put the flip phone on July 2011 and when did you get the iPhone to replace the flip phone. August 2011 and have you had any new phone since then? Yes, just last month. I purchased a used iPhone 5 from someone.
    I honestly don't feel like I've done anything wrong here.
    I'm at a complete loss now, and have no idea what to do next.
    I'm open to any, and every suggestion that someone may have.
    Thank you.

  • How do I get Verizon to honor unlimited data plan stated on receipt?

    I was among those who upgraded their phones during the "glitch" that allowed customers to keep their unlimited data plans. Our two new iPhone 5s' arrived this week, along with receipts for each that, as far as I can tell, maintain our unlimited data plan.
    When I called to activate the phones, the rep told me he couldn't guarantee we would keep the unlimited plans after activation, and the activation (along with the potential change to the 2GB plan) was irreversible. I asked to speak to a supervisor, who told me we still have the option for unlimited data and that it was just our luck of the draw. I took this to mean we lucked out with the glitch. However, when the rep got back on the line he said the supervisor meant that when he (the rep) activates our phones, it will kick us to the 2GB plan, and he may be able to switch us back to the unlimited if he acts fast enough, but it was no guarantee (hence "luck of the draw"). I decided to not act just yet and got off the phone.
    So, is the rep pulling my leg? I understand I got to this point through what was later revealed to be a glitch, but I thought Verizon stated to the press they would honor the orders, not to mention I have receipts showing the new phones and our current plan that we've had for years.
    How should I proceed with this? Thanks for any help.

    Fortunately in all my dealings with the court system "written" takes a great sway over intent. You have someone sell you a service and they write this order is final with the additions etc. Then on the day the goods or services are provided the company states this was not supposed to be agreed to (intent) the contract is based on what was written and agreed to.
    I am presently locked into a simular situation now with a home improvement contractor. On the contract it stated the job must be completed no later than October 13, 2013 or sooner. Its signed by them and us. Now they missed the contract date, they are claiming the agent for the company had no right to do so. They keep pushing the date further and further away.
    Went a filed a court claim for the large money we paid plus simple interest on the amount. Also found another company who will do the job now at a cost $4,000.00 more than the other company. In my state the court can grant me either as relief. Also not doing the job is criminal in nature so we can file a police complaint for grand larceny. Bad business practice.
    Evidently the company was served with the summons last week. Since they called and said the work will be done complete Tuesday, Wednesday and Thursday.
    They have to honor what was written. Same thing with Verizon via their press release.
    I remember years ago an online retailer had a typo in their ad, the price should have been $250 but the printed ad said $25 in that case the companies ad had a disclaimer which said not responsible for typographical errors. In this case verizon had no such disclaimer at the check out process.

  • UNLIMITED DATA PLANS! PLEASE BRING IT BACK VERIZON TO EVERYONE!

    I think Verizon should bring back the Unlimited Data Plans because, many students uses so much Data for Videos for their homework and Videos takes up so much Data and there is no way an average family can afford to pay over $100 for a 20GB more Data plan and I think it would nice of Verizon if they would bring back the Unlimited Data Plan around $59/month at least because there are some people that need it for their homes. If you would also offer Unlimited Data Plan to the Mifi service, this would be a big competition with DSL and Cable providers for home internet. When families uses so much Data for Netflix or Rhapsody and Crackle, it takes so much Data and it is important for families to have Unlimited Data Usage for this entertainment. Verizon, I am going to say this, people like me does not like to be limited on how much we use the Internet. I am thankful even on my phone I have the Grandfather Unlimited Data Plan but if you ever take it away from me, I will leave Verizon and switch to Straight Talk. I have many friends I can tell and stir up some stuff with Verizon if this ever happens to me because, my Unlimited Data Plan means so much to me, the only reason I am bringing this up, to help other people who needs it too. I think Verizon has the best Coverage of all than any other provider but all I am asking is, do not take my Unlimited Data Plan from me and please bring it back for other people who needs it. Thanks so much time your time and support. Verizon Wireless Customers, please leave comments, I would love to hear your comments and thanks and have a Great Day!  

    Why are fixed income families on the most expensive carrier? Let alone owning smartphones.
    I don't agree with tiered data either way. I wish they would do like a flat cap of 10gb for x amount of dollars and if you go over that, then you pay more. Put a data cap that no one can realistically hit without absuing, i mean REALLY abusing the service.
    There is a disadvantage to unlimited data though, the person who is streaming and downloading all day can ruin it for a whole bunch of people in that area. But hey, they don't care, as long as they get theirs right? On one end, we have the happy user paying 30 bucks a month and doing like 200gb per month, while everyone else in the area has to suffer with sub par speeds because of this one individual.
    Normal counter arguments is that the premiums are high, ceo gave him self a raise, vz is in the big profits, unlimited means unlimited no matter what, and a couple others I forget. They're valid points, and i do agree that the ceo could take some of his yearly earnings and put some of it back in the network. At the same time though, aren't projects like building cell towers done on a contract basis normally? So even if he is making ridiculous bank, it would be a moot point if he had already paid for the work to be done to the network.
    Government isn't gonna do squat because it's each and every company's right to structure their plans how they wish and charge however much they wish.
    Again, complaining doesn't do anything. Disconnect.

  • HT4528 I currently use Verizon and have a Blackberry with an unlimited data plan. Is there a way I can buy an unlocked iphone and keep my unlimited data plan bypassing Verizon's requirement to get a new plan with a 2 year committment?

    Is there a way to purchase a new iPhone and to continue my unlimited data plan without having to sign a new 2 year committment and new plan with Verizon?

    You don't buy an unlocked phone. You buy a Verizon iPhone at full retail. I just did this myself last month. I paid full retail for the phone and activated it on my plan. This allowed me to get a new phone before I was eligible to upgrade and keep my unlimited data. I also got a good deal on trading in my iPhone 5.
    You can buy the phone through Verizon or through Apple. If you buy it through Apple, I'd suggest that you not have them activated but do that yourself by logging into your account on your computer.
    Best of luck.

  • Is Verizon limiting my unlimited data plan?

    I have an unlimited data plan. However, recently it seems like my browser, youtube and netflix apps are all running extremely slow (or not at all at times). I have a friend who is with AT&T who also has an unlimited data plan but when he hits a certain amount of data, AT&T "dials back" or slows his data functionality, making apps and all things that relate to data usage run slow. Does anyone know if Verizon does that as well?

    Do you have a 3G or 4G device? If 3G, then yes, most likely you are being, 'Network Optimized'
    Network Optimization

  • Why was I never offered Verizon Max 6gb (w/o edge) when I upgraded my phone from my unlimited data plan?

    I upgraded my phone with a new 2yr activation in Jan 2014.  I was not offered the 6gb plan without "going edge" that many unlimited data plan customers got when they switched over.  I too had unlimited data and was grandfathered.  Is this because that promotion wasn't active yet?  I talked to my coworker who said she got hers upgraded from unlimited in september 2014 and was offered 6gigs for 30 bucks, and she's not on the edge plan. She upgraded at Target. I wonder if that makes a difference.  I am currently paying for 2 gigs at 30 bucks a month.

    Mas5723, thank you so much for reaching out to us. I want to make sure that are you on the best fit plan for your monthly data usage. How has the 2GB data plan been working out for your usage? Are you seeing any kind of overages on the account? Please keep us posted.
    KevinR_VZW
    Follow us on Twitter @VZWSupport
    If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

  • How long does it really take to get my unlimited data plan back?

    So Wednesday morning I go into a local Verizon owned-and-operated store to buy a Galaxy S5 on installment plan, like I did for my GS4 a year ago. Get talked into an Edge phone plan and the More plan, and they get that unlimited data plan off my line as fast as possible and then find that I can't get Edge for another 3 weeks. So we revert the changes (in theory), less than half an hour after the original change.
    So I'm just standing there reading twitter and waiting for them to fix the situation and get me back to where I was when I walked in. I was actually willing to go ahead and buy a GS5 on installment plan (as I'd wanted to when I came in), but they *really* did not want me to do that. They got the voice plan back, and put me on a 2GB plan (which is 1/3 of my average usage), telling me I'd be back on my unlimited plan with hotspot service "by the end of the business week."
    Today as I'm checking at the end of the business week, no sign of my data plan or hotspot service. The folks on the social media team tell me that my service might be crippled for another 10 days while an offline team tries to fix what the folks in the store broke.
    Am I really out of luck for two weeks? I got a GS5 on T-Mobile with 5GB of data, which will get me by... TMO didn't seem offended that I wanted a GS5. But if I have to "be careful" with my data (as the store manager put it) on Verizon for two weeks, I may as well forward the phone and power it off.
    At least I know never to set foot in this particular Verizon store again... last year they wouldn't sell me a GS4 "in case someone came in and wanted to upgrade" so I went to another nearby location. If my plans get unbroken, I'll either go to that other location or check eBay for my GS5.

    Think of this and be amazed. If Verizon is trying its best to get customers off unlimited data by any means possible, and quite frankly tell you once you purchase any device on subsidy or the Edge program you lose unlimited. Now the Worry Free Guarantee states within 14 days if you change your mind you can pay a $35 restocking fee, and go back to your old plan.
    However they no longer offer unlimited data so they give you this line of it has to be set back manually (inactive price request) and then it gets denied. Then they say it has to be submitted again for approval and then it gets denied. So why have a worry free guarantee?
    And think to yourself, a plan they can remove in minutes takes them weeks to give back? They don't give it back. Search the forum.
    Good Luck

  • How do I get my unlimited data plan back

    Upgraded my phone at a verizon booth in a SAM's club and was told that nothing would change on my plan. They activated the phone and got everything all set up so I didn't skip a beat. A couple days later I receive a text from VZW that I was close to going over my data minutes so knew something was wrong. Called VZW and sure enough was told that unlimited data was not longer provided and since I upgraded my phone I lost the plan. I explained I had not been given that piece of information and if had I would not have changed phones as the unlimited data is more important to me. The VZW I talked with was verify helpful and said I should have been told, that since I was not told he would send a request to corporate to get the unlimited data back for me. He even bumped me up from 2G to 5G with no cost to me so that during the 48 hours that this could take I wouldn't incur any costs. I was so very pleased and assumed all was ok. Then yesterday I receive another text from VZW again telling me my data was close to going over my plan. Surprised I called VZW today and again talked with a rep who was very pleasant but informed me that the request sent to corporate was rejected and guess what, I wasn't informed and now it is past the 14 days so I can't return the phone and re-establish my plan back to how it was prior to the new phone. I was told I had been sent a email telling me this was rejected but I have no record of an email. I don't understand why I get texts when I' close to going over data but they wont send a text to tell me a request has been rejected and this is sent to some bogus email account that I'm not aware of or even a notification sent where I can go into my vzw account and call up the notification of reject... nothing... then I'm told the only way I can get in touch with corporate is to via mail.... really.... a company that's business is smart phones, who communicates with me via texts, emails, and I can't get in touch with them other then mail. So because I upraded my phone, I am now under a 2 year contract again, so can't just cancel my account without penalty and I have no unlimited data. How is that customer service.

    Yes I was told I could return my phone within 14 days; however, when the vzw customer service rep I toalked with told me they agreed I should have been told this important piece of information and submitted an "Inactive Price Request" to Corporate on my behalf, I assumed after the 48 hour waiting period that my data had been restored since I was NOT NOTIFIED by vzw that they had rejected the request. By the time I was texted again from vzw that I was close to exceeding my data plan it was past the 14 days and vzw will not honor returning the phone at this point. What I find interesting is the vzw is great about sending text and emails when a person is close to exceeding or exceeding their plan however they were not able to send me a text or email telling my they had rejected my request to reinstate my unlimited data plan. A bit sneeky and unprofessional in my opinion.

  • Order iPhone 5s online and do unlimited data plan swap later?

    Forgive me if this question has already been asked:
    I'm looking to upgrade to 5s (from Droid incredible).  I have unlimited data plan. My wife has a flip phone and will stay with dumb phone.  We are both eligible for an upgrade, and are planning to do the swap described elsewhere where she gets the smart phone and a data plan with her upgrade, I get the dumb phone with my upgrade, and then we trade phones and she cancels the data plan.
    Question is: can this be accomplished (or more likely started) by reserving the iphone 5s online instead of going to a store?  Is it as simple as ordering the phone for her number through the Verizon website (or Apple's?), and then once it arrives, heading to the Verizon store for all the swapping and purchase of new flip phone?
    Thanks to anyone who an help!  In the end, I don't need the iphone immediately.  But would hate to haves to wait too long, and concerned about stock levels and driving all over town chasing phones.

    Ann154 is correct. That will not work.
    This is what I would do: Upgrade to the iPhone on your wife's line. You can order it online and activate it right through My Verizon online when it comes to your house. You must activate it on her line first to accept the contract terms and conditions.
    Do NOT use your line to upgrade to a basic phone; buy your wife a basic phone off contract. You can find them reasonably priced on many retail and auction sites.
    Move the iPhone to your line, which keeps its unlimited data, and activate the off-contract basic phone on your wife's line.

  • 3G and unlimited data plan

    I bought a IPhone 4 a couple of years ago and purchased the 3G unlimited data plan. Now in the past year I was not able to used my phone as I did when I first purchased it.  I figured that the phone was older, And I had use the phone so much it was just getting slower. The problem was me, and not Verizon.
    Now recently I had went on vacation with some family members, And they had been using AT@T phones for years. The first thing I noticed was the speed of their phones when accessing data. There phones would open and get the information before I could open Google. Much Much faster.. After returning home my wife calls Verizon about updating our phone’s to a family plan with 4 lines for about $160.
    Now here is where it gets interesting. The customer service person admits to my wife that even though I have 3G unlimited data that Verizon limits how much I can get because of how many people in my area are still using the 3G network. And goes on the say that it is a tactic to get people to move to new phones and there 4G network. So what I realize is, It was not me over the past year, But It was Verizon cheating me!!!!! The way it sounds to me, is Verizon network is not capable of supporting 3G unlimited data with all the phone they sold in my area. And I am sure I am not the only one!!!! But as a consumer there is nothing I can do about it.

    Unlimited 3G customers have been a part of the VZW data optimization plan since at least Feb 3, 2011.  The fact that your speeds were getting optimized is the result of you being on 3G unlimited, top 5% user and in an already congested area during peak hours.  The perfect storm.
    More details on VZW Data Optimization:
    http://support.verizonwireless.com/support/information/data_disclosure.html
    No one is cheating anyone here, that is how the network is operated at VZW.  As a consumer you can upgrade to a 4G LTE device or try using data during off peak hours when more bandwidth is available.  Is it really that surprising that VZW wants you to migrate off your unlimited 3G plan and upgrade to 4G LTE?

  • Questions about Assumption of Liability and device to be used for unlimited data plan

    This is my first post on here. I have an opportunity that someone I know is willing to transfer his smartphone plan with unlimited data to me. I have read extensively on here and other sites and gathered some information, and also heard of many complications and questionable losses of unlimited data plans when making various types of changes to devices or services. Some of what I read may be outdated as well if Verizon has made changes in their policies, so I will start with the most obvious question: as of this date, is an AOL possible while keeping the unlimited data plan intact?
    If so, here are some other questions I have:
    -Will I receive a new SIM card by mail or do I need to use my friend's old SIM card?
    -If my ultimate end goal is to use laptop, do I have to connect through a smartphone (and is there any additional charge for that, or would it change the plan), or can I put the SIM card in a mobile hotspot such as the MHS291L and use only the data portion of the plan?
    -After getting the plan, is there any way I can get TWO SIM cards - one for a mobile hotspot, and the other strictly for voice and text? If so, how much extra would that cost?
    -If we went to a Verizon store to do this transfer or AOL, how can we be absolutely certain it goes smoothly, that no one makes any unauthorized plan changes and does not lose the unlimited data? I have unfortunately read some horror stories of it being lost in similar situations, no one seems to be accountable, and it winds up costing someone countless hours of struggle with Verizon to try to get it back (whether they are successful or not I don't know).
    -If at some point the SIM card was lost (such as if I lost the device), can it be replaced without affecting the plan?
    For what it's worth (especially for those working for Verizon), I am not looking for a way to hog up absurd amounts of data but simply to be able to do the basic stuff I need to online and maybe watch a movie once in a while without having really huge bills. Even if I used the internet without giving data consumption a second thought, I doubt I'd go much over 25-30GB most months.
    Thanks to whoever can provide me with information.

    Hi NicandroN_VZW, sorry i did not see your reply in time but thank you just the same. I called the number for the AOL department and they were able to help me with it pretty easily and answer most of my questions
    I do have a couple other questions regarding the unlimited data plan on smartphones. I have seen various comments regarding these things online, and i can make a good guess about what "might work," but i'm really looking to know Verizon's official policy on these things, if one exists. In case any non-verizon employees are able to provide this information as well, if you have references to where i can find it in writing that would be helpful.
    First, i realize there is an optional $30 fee for mobile hotspot use. But does Verizon have any policy about whether this fee must be paid if i connect only via a USB cable (since it would not actually be a "hotspot," and could not connect multiple devices)?
    And my other question is, if i do opt to pay the $30 hotspot fee, is there any policy either for or against using that SIM card in a 4g hotspot such as the MHS291L?
    PS i am asking these things here rather than by PM because, given the wide range of opinions which can be found online and that others have looked into similar things, i am sure other people could also benefit from knowing Verizon's policy regarding these things.

  • Unlimited Data Plan-Need to change my phone but don't want to lose!!

    I am "grandfathered" into the unlimited data plan, we have four lines, I need to change my phone as my current one doesn't work. I tried switching to an old phone that I used 6 months ago with the unlimited data via online and it would not allow me to do so. How can I change to another phone without being told I have to buy a data plan? If we need to "buy a data plan" all 4 phones will be going else where....

    Makes no difference about any tin foil hats, Verizon is using ANY MEANS to force unlimited data users off the unlimited and onto share or metered data. It is a fact. They tried twice with me and I pay full price for my devices.
    1) Change your minutes, they want to take away your unlimited.
    2) Buy a new device on subsidy, lose your unlimited data.
    3) Buy a new device on the Edge program, lose unlimited data.
    4) Swap a device on your account, they want to take unlimited away.
    5) Add a prepay tablet to your account, they tell you that you lose Unlimited data.
    However the instructions are you are prepaying for the tablet use so its billed to your credit or debit card yet not really part of your cell phone plan but they want you to lose unlimited.
    In short if you go online or call on the phone or even chat, for any reason in some cases Verizon is removing your unlimited data. And you have to be careful since many here are stating the same as I listed.
    They are a business, if they decided not to have unlimited data trust me it will be gone. So leave a little room in that tin foil so the broadcast will get through.
    Just for a giggle, many many years ago I bought an unlimited Mobil Gasoline coffee cup. You paid for it once and each time you came to a Mobil station you get a free coffee. I still have the cups (they came in two sizes) yet just try and get that free coffee. The company dropped the promotion. And now you get arrested for theft.
    Nothing lasts forever.
    Good Luck

  • What happened to International Unlimited Data Plan for $64.99?

    I am confused about international data plans,
    I get that the $64.99 unlimited international data plan
    is probably gone even if you were able to grandfather in the
    unlimited $29.99 data plan currently.
    I understand that Canada, Mexico, Caribbean, and even Europe
    have $30 to $100 dollar tiered data plans. But how about Asia?
    Specifically I am wondering about JAPAN.
    I was using a global 3G Motorola Droid 2 in January 2011 on
    a unlimited data plan for $64.99 because Japan uses CDMA.
    All I see on Verizon's website is that Japan seems to now
    only be data accessible via a $20/MB pay per MB system
    with any smartphone including an iPhone 4.
    So thats it?!
    The "Occasional Global Traveler" doesn't have any global value plans other than the ones I already can access???
    (I don't want to risk losing the unlimited $30 data plan on my smartphone)
    Theres no option for me to prepay for international data allowance, at ANY price???
    (I'm surprised Verizon doesn't extend the same data allowances in Asia as they do for Europe, Canada, & Mexico now)
    My only other option is to have my phone unlocked to work with international 3G SIM cards from other countries???
    (I get that this is likely a cheaper option anyway than going thru Verizon, but what a hassel)
    4G LTE is the next wireless global standard that Verizon leads the way in, so why limit its potential with 3G???
    (Cutting back on 3G global data roaming capability will only choke 4G adoption around the world, am I wrong?)
    So Verizon wants me to use Wi-Fi when roaming, well Wi-Fi doesn't give me voice calls using my cell number right???
    (Skype, Google Voice, Tango, Gizmo5, and TruPhone are cool but doesn't do what I need, am I asking for too much?)
    I am in need of a non-third party work around solution backed by a reputable company like Verizon please.
    Thank you,
    churabunny

    churabunny wrote: 
    My only other option is to have my phone unlocked to work with international 3G SIM cards from other countries???
    (I get that this is likely a cheaper option anyway than going thru Verizon, but what a hassel)
    Yes, that really is the way to go.   It is only a little hassle. Getting it unlocked is easy if you are a Verizon customer (the many complaints on here come from people trying to get it unlocked abroad, which seems to be hard because of a change verizon made).  Then, depending where  you go, you need a local SIM or a regional SIM.  In some places this is very easy, others a little harder.
    But the savings are large.  I did this even before the global plan went away a voice calls are so much cheaper with local SIMs.
    (Using my D2G now in the UK, data and voice work fine with a local SIM, just having a little trouble with Wifi, not sure why!)

  • Can anyone help me with this: my daughter lost her unlimited data plan when I used her upgrade.

    My daughter lost her unlimited data plan when I used her upgrade to buy a new phone (upgrade transfer). She didn't upgrade her phone, I did. No one told us this was going to happen and the first I knew of it was when I got a letter in the mail telling me of the change. We went back to the store where we bought the new phone and they put in 2 requests for her unlimited plan to be reinstated, but both were denied. They then told us to call Customer Care, but Customer Care doesn't care. Does anyone else have any experience of this and know of any recourse we may have? Thanks for any help you can give me.

    tikibar1 wrote:
    She didn't upgrade her phone, but you did by using her upgrade.  It's her contract that then gets extended, not yours.  And, unfortunately, as of last June, whenever you sign a new two-year contract, you lose your unlimited data.  You can try to reverse the upgrade and get the unlimited data restored if within 30 14 days, but since Verizon has discontinued the unlimited data plans for everyone, I'm not sure how successful you'll be.
    For what it's worth, to keep unlimited data (at least for now; rumor has it that it may be completely gone next summer), you don't want to sign a new two-year contract, but pay full retail price, get the phone elsewhere (like ebay), or use an upgrade from a phone that's on a tiered data plan.
    It's 14 days, tiki.  Otherwise they are out of luck.

Maybe you are looking for