While reviewing the Genius Recommendations, iTunes is not letting me listen to the sample song. I click on the play icon and nothing happens.

While reviewing the Genius recommendations, iTunes is not responding to my mouse click on the play icon to listen to a sample of the song.

From my knowledge the computer just Syncs to the phone not iCloud..
It can update & restore etc..
iCloud is just a back up service for the info on your phone..
Have you tried doing a Factory Settings via iTunes..Then a restore.

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