White swatch is gray

Hi there,
I've noticed that Illustrator CS4 displays the white swatch as gray in swatches palette. The unfortunate thing is that when I place the Illustrator file that has white in the art into InDesign, everything that is colored white appears gray. The problem is that I work in a print shop where we proof things via PDF on screen to some customers. When I produce a PDF out of InDesign with said placed art, white appears gray. Naturally my customers start asking why their job is printing gray instead of white.
My question is if there is any way to disable this appearance of white in the process so I end up with an accurate PDF? Any thoughts would be greatly appreciated.

Hi Wade,
Trashing the preferences seems to have done away with the gray/white swatch. Thanks! In regard to your previous suggestion, I'm 100% sure it was the white swatch I was selecting. The white swatch appeared gray both in the color palette when all CMYK sliders were set to zero, and when I opened the Default CMYK swatches palette. Also, any object I drew had an ever so slight gray cast in Illustrator and PDFs.
It's as if I toggled on some appearance of white setting that is similar to the options for appearance of black. Being of the nature I am, even though the preference trashing seems to have fixed it I would still like to know what setting made the difference.
Thanks for all the help, everyone.

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[jasin@kermit ~]$ glxinfo
name of display: :0.0
display: :0 screen: 0
direct rendering: Yes
server glx vendor string: NVIDIA Corporation
server glx version string: 1.4
server glx extensions:
GLX_EXT_visual_info, GLX_EXT_visual_rating, GLX_SGIX_fbconfig,
GLX_SGIX_pbuffer, GLX_SGI_video_sync, GLX_SGI_swap_control,
GLX_EXT_texture_from_pixmap, GLX_ARB_multisample, GLX_NV_float_buffer,
GLX_ARB_fbconfig_float, GLX_EXT_framebuffer_sRGB
client glx vendor string: NVIDIA Corporation
client glx version string: 1.4
client glx extensions:
GLX_ARB_get_proc_address, GLX_ARB_multisample, GLX_EXT_visual_info,
GLX_EXT_visual_rating, GLX_EXT_import_context, GLX_SGI_video_sync,
GLX_NV_swap_group, GLX_NV_video_out, GLX_SGIX_fbconfig, GLX_SGIX_pbuffer,
GLX_SGI_swap_control, GLX_NV_float_buffer, GLX_ARB_fbconfig_float,
GLX_EXT_fbconfig_packed_float, GLX_EXT_texture_from_pixmap,
GLX_EXT_framebuffer_sRGB
GLX version: 1.3
GLX extensions:
GLX_EXT_visual_info, GLX_EXT_visual_rating, GLX_SGIX_fbconfig,
GLX_SGIX_pbuffer, GLX_SGI_video_sync, GLX_SGI_swap_control,
GLX_EXT_texture_from_pixmap, GLX_ARB_multisample, GLX_NV_float_buffer,
GLX_ARB_fbconfig_float, GLX_EXT_framebuffer_sRGB,
GLX_ARB_get_proc_address
OpenGL vendor string: NVIDIA Corporation
OpenGL renderer string: GeForce 8600 GT/PCI/SSE2
OpenGL version string: 2.1.1 NVIDIA 100.14.19
OpenGL extensions:
GL_ARB_color_buffer_float, GL_ARB_depth_texture, GL_ARB_draw_buffers,
GL_ARB_fragment_program, GL_ARB_fragment_program_shadow,
GL_ARB_fragment_shader, GL_ARB_half_float_pixel, GL_ARB_imaging,
GL_ARB_multisample, GL_ARB_multitexture, GL_ARB_occlusion_query,
GL_ARB_pixel_buffer_object, GL_ARB_point_parameters, GL_ARB_point_sprite,
GL_ARB_shadow, GL_ARB_shader_objects, GL_ARB_shading_language_100,
GL_ARB_texture_border_clamp, GL_ARB_texture_compression,
GL_ARB_texture_cube_map, GL_ARB_texture_env_add,
GL_ARB_texture_env_combine, GL_ARB_texture_env_dot3, GL_ARB_texture_float,
GL_ARB_texture_mirrored_repeat, GL_ARB_texture_non_power_of_two,
GL_ARB_texture_rectangle, GL_ARB_transpose_matrix,
GL_ARB_vertex_buffer_object, GL_ARB_vertex_program, GL_ARB_vertex_shader,
GL_ARB_window_pos, GL_ATI_draw_buffers, GL_ATI_texture_float,
GL_ATI_texture_mirror_once, GL_S3_s3tc, GL_EXT_texture_env_add,
GL_EXT_abgr, GL_EXT_bgra, GL_EXT_blend_color,
GL_EXT_blend_equation_separate, GL_EXT_blend_func_separate,
GL_EXT_blend_minmax, GL_EXT_blend_subtract, GL_EXT_compiled_vertex_array,
GL_EXT_Cg_shader, GL_EXT_bindable_uniform, GL_EXT_depth_bounds_test,
GL_EXT_draw_buffers2, GL_EXT_draw_instanced, GL_EXT_draw_range_elements,
GL_EXT_fog_coord, GL_EXT_framebuffer_blit, GL_EXT_framebuffer_multisample,
GL_EXT_framebuffer_object, GL_EXTX_framebuffer_mixed_formats,
GL_EXT_framebuffer_sRGB, GL_EXT_geometry_shader4,
GL_EXT_gpu_program_parameters, GL_EXT_gpu_shader4,
GL_EXT_multi_draw_arrays, GL_EXT_packed_depth_stencil,
GL_EXT_packed_float, GL_EXT_packed_pixels, GL_EXT_pixel_buffer_object,
GL_EXT_point_parameters, GL_EXT_rescale_normal, GL_EXT_secondary_color,
GL_EXT_separate_specular_color, GL_EXT_shadow_funcs,
GL_EXT_stencil_two_side, GL_EXT_stencil_wrap, GL_EXT_texture3D,
GL_EXT_texture_array, GL_EXT_texture_buffer_object,
GL_EXT_texture_compression_latc, GL_EXT_texture_compression_rgtc,
GL_EXT_texture_compression_s3tc, GL_EXT_texture_cube_map,
GL_EXT_texture_edge_clamp, GL_EXT_texture_env_combine,
GL_EXT_texture_env_dot3, GL_EXT_texture_filter_anisotropic,
GL_EXT_texture_integer, GL_EXT_texture_lod, GL_EXT_texture_lod_bias,
GL_EXT_texture_mirror_clamp, GL_EXT_texture_object, GL_EXT_texture_sRGB,
GL_EXT_texture_shared_exponent, GL_EXT_timer_query, GL_EXT_vertex_array,
GL_IBM_rasterpos_clip, GL_IBM_texture_mirrored_repeat,
GL_KTX_buffer_region, GL_NV_blend_square, GL_NV_copy_depth_to_color,
GL_NV_depth_buffer_float, GL_NV_depth_clamp, GL_NV_fence,
GL_NV_float_buffer, GL_NV_fog_distance, GL_NV_fragment_program,
GL_NV_fragment_program_option, GL_NV_fragment_program2,
GL_NV_framebuffer_multisample_coverage, GL_NV_geometry_shader4,
GL_NV_gpu_program4, GL_NV_half_float, GL_NV_light_max_exponent,
GL_NV_multisample_filter_hint, GL_NV_occlusion_query,
GL_NV_packed_depth_stencil, GL_NV_parameter_buffer_object,
GL_NV_pixel_data_range, GL_NV_point_sprite, GL_NV_primitive_restart,
GL_NV_register_combiners, GL_NV_register_combiners2,
GL_NV_texgen_reflection, GL_NV_texture_compression_vtc,
GL_NV_texture_env_combine4, GL_NV_texture_expand_normal,
GL_NV_texture_rectangle, GL_NV_texture_shader, GL_NV_texture_shader2,
GL_NV_texture_shader3, GL_NV_transform_feedback, GL_NV_vertex_array_range,
GL_NV_vertex_array_range2, GL_NV_vertex_program, GL_NV_vertex_program1_1,
GL_NV_vertex_program2, GL_NV_vertex_program2_option,
GL_NV_vertex_program3, GL_NVX_conditional_render, GL_SGIS_generate_mipmap,
GL_SGIS_texture_lod, GL_SGIX_depth_texture, GL_SGIX_shadow,
GL_SUN_slice_accum
Well, this is where in my problem lies, now how do I fix it? glxinfo reports that I have the right stuff enabled, but etqw doesn't agree. There is something that I am missing, I am just not sure what.
This is a clean install so I do not think its anything I have done wrong, but probably I am just missing something. I d/l and installed the nvidia package for the kernel26 package. Everything went fine and no errors where detected when installing the nvidia driver.
Last edited by jacko (2007-12-25 21:44:28)

White swatch is gray

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