Who can mark a discussion SOLVED?

I entered a question (Disk Ownership Confusion on OS X Mountain Lion) around 11 pm 1/18 and edited the question at 11:20.  At 11:31, a reply was made and it was marked as Solved mu question.  I DID NOT DO THIS MARKING.  The reply was in the name of macjack and macjack got the points for his reply which did not solve my problem.  Someone else responded at 12:21 am the next day and that response SOLVED my issue but I can only give Helpful to him. 
What is going on and can I do anything about this?
Bruce

I am having a similar experience. 
It appears to still be a problem as of 130726: link
-peter

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  • Another user who can't use an Apple TV

    After much anticipation I managed to get my hands on an Apple TV 2 days ago. Unfortunately, I seemed to have joined the club of folks who can't seem to get their Apple TVs up and running (see elsewhere on this forum, e.g. http://discussions.apple.com/thread.jspa?messageID=12471381). The story goes like this...
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    - pulling my hair out
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    Alley_Cat - all good advice, thanks. Sadly, I've already tried most of your suggestions...
    Alley_Cat wrote:
    You seem to be partially connected to the internet, so AppleTV is seeing the that, it looks as though LAN communication is the issue.
    Yes and no. As I understand it, Home Sharing verification is via the iTunes store, and my account wont verify, so there are still some WAN issues. "Partially connected" seems to be the right word!
    Alley_Cat wrote:
    I can't say I've ever seen 'waiting for network services', but had problems getting Home Sharing to work initially as it seemed to disable itself when I pressed 'Done' at the end of the enabling process in iTunes. Try disabling/enabling again and not pressing done just clicking movies or something in iTunes - if I didn't do this the Home Sharing icon kept disappearing.
    I've seen this reported elsewhere on the forum. Tried not pressing "done" after activating Home Sharing, but still no connectivity
    Alley_Cat wrote:
    I would be tempted to configure your router to assign a fixed LAN IP address for AppleTV based on it's MAC address, then restart everything. Also try temporarily disabling any wi-fi security, can you then connect fully (you may have done this I think)?
    If you have a long ethernet cable or ethernet connection is simple (nearby router, or direct to a local computer) try connecting that to the router to see if it's a wi-fi issue.
    Yeah, already enabled all traffic, tried with both fixed IP and DHCP assigned IP, both wifi and wired, Also tried connecting via my iMac. Makes no difference
    Alley_Cat wrote:
    You can clearly connect in part to the internet, but it's odd you can access MobileMe, and not YouTube. It would be worth checking your ISP is not blocking anything or having issues - you've already sorted the router by the sounds of it.
    I contacted my ISP, but this seems unlikely. All my other Apple devices seem to be able to communicated just fine over the internet.
    Alley_Cat wrote:
    On the Mac, things like NetBarrier, Little Snitch might block AppleTV if not configured to allow traffic. Temporarily disable software firewalls including OS X if you haven't done so.
    Don't have any of this software (and the software firewalls are all turned off)
    Alley_Cat wrote:
    I can't remember at the minute if AppleTV 2 has an iTunes Store country setting (old one did) but if your store credentials are not being recognised it could be defaulting to the wrong country for some reason, and not set to UK. Another possibility is that the authentication happens via iTunes (I don't think it does in all honesty), so if AppleTV isn't seeing iTunes, it may not be able to authenticate and gives a vague error message.
    Early ATV2 users noted that they had to change the country settings from US, but mine was shipped with UK already set.
    Alley_Cat wrote:
    This is obvious but I assume you are not inadvertently trying to enable Home Sharing with your MobileMe credentials - it could easily be done, but doubt your doing that. I also assume you don't have multiple itunes Store login names.
    One final thing I would do before giving up is to create a dummy account and set up a new itunes library with a few things in it, enable Home Sharing etc again with this - if there's a configuration issue with the existing user's iTunes account, or some library corruption, the communication could be falling over as it encounters an error in the library it can't deal with (poor error handling in itunes or AppleTv code).
    Always good to rule out user-stupidity!!! :o)
    I've made sure I'm using the correct username/password combination for my iTunes account (this is different from my MobileMe account). I've also made sure that my password conforms to the requested standard (min 8 chars, at least 1 numeric, at least 1 uppercase, at least 1 lowercase, no spaces). I've also tried creating a new iTunes store account. Still no good.

  • $100 Reward for anyone who can fix this issue

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    Even though many people have worked on this issue over the years, there still may be a creative solution out there.  Let's hear it and if it works you get the money.

    Hi,
    Reward not required nor needed...
    But... I didn't see a post in your link about using a newly created utility by hp.  I don't know if there is a fix in the utility although it has fixed some other printer issues... something that could be tried.
    http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-82717-1&lc=en&dlc=en&cc=us&...=
    Say Thanks by clicking the Kudos Star in the post that helped you. Please mark the post that solves your problem as Accepted Solution.
    I am employed by HP

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