Why are my player buttons disabled on my Captivate 8 skin when I add a quiz. If I remove the quiz, my buttons return on the skin.

It would really save me time to use the quiz feature of Captivate 8, but so far I'm not able to because every time I add a quiz, the player buttons are completely gone from my skin. I cannot add them again because they are disabled!!
In preferences I turned off the option to hide player buttons.
Does anyone know why this happens?? Can I use a quiz and still have my back/forward buttons visible??

By preferences I am assuming you mean skin editor under the project tab? 
- Yes
Do you have Show Playback Control checked (otherwise the box you refer to is lowlighted anyway), and I am assuming that you have Hide Playbar in Quiz checked?
- No, I do not have Hide Playbar in Quiz checked, but whether it is checked or not doesn't matter
Is you quiz in the middle of the project or at the end?
- My quizzes are throughout after each course section as a self assessment
I am speculating that perhaps you have turn playbar off in quiz which turns it off in captivate, I would assume it would automatically turn back on when quiz is over but maybe not, just betting a hunch as I need more info to do more.
- It's not just in the quiz area that they playbar is disabled. Once I add ANY quiz, the playbar is not shown at all throughout the entire course and I cannot turn any playbar items that I need on (previous/next).
So if playing with those settings dont help then try this on slide 1, go to properties for the slide then actions----> On Enter: Show Playbar. (It will be set to No Action by default)
- I will try this thanks

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