Why are some songs in a "protected MPEG-4 audio" format

Why are some songs I've purchased in a "protected MPEG-4 audio" format?

iTunes store used to sell its music that way several years ago, but then removed DRM protection as a standard format I think 2 years ago.  How long ago did you make the purchase?  I don't think they still use it on any audio now, but it is definitely used on video.

Similar Messages

  • Music in library, why are some songs not marked with cloud?

    Music in library, why are some songs not marked with cloud icon?

    Welcome to the Apple Community.
    Where exactly are you looking and what do they look like, there are several iCloud icons used in iTunes.
    Maybe a screenshot.

  • Why are some songs in itunes greyed out. will not download from icloud

    why are some songs in icloud not downloading to my computer. they are greyed out and say "waiting". some are from cd's that I loaded myself.  should be easily matched in imatch.  I do belong to imatch and these songs did download to my old computer. thanks

    Try this:
    hudgie: iTunes lists more songs than iPod

  • Why are some songs on my phone in pale text and I cannot play them

    Why are some songs on my phone in pale text and I cannot play them
    the songs are in the library

    I had the same problem when only about 5% of my 11,000 song collection on my Ipad would play after downloading OS 7.0.  I re synced my Ipad with ITunes on my MacBook selecting no music and all of the music was erased from the Ipad.  I then re-synched it selecting all music, all songs re-loaded, and all songs play just fine.

  • Why are some songs only available for other countries iTunes Stores

    I have tried to purchase some songs from the French ITunes Store, but I got an alert saying I had to switch over to the US store to do so. I did, but when I searched for the songs in the US store, I could not find them. Why is this so? Is there any way I can get the songs from the French iTunes Store?
    Thanks for the help

    Sorry, I forgot to mention that I do live in the US. I assume that it works the same, that Apple doesn't have permission to sell the French songs in the US. Thank you for the quick response.
    Thanks for the help

  • Why are some songs in a playlist checked an others not?

    I have created a new playlist from some of my music but some of the songs have a tick (check) mark in the box next to them and others don't.  I can't seem to either check all of the songs or uncheck the checked ones.  Does this matter?  What does it mean?  Any advice gratefully received, thanks

    I have the same issue.. seems like randomly.. some songs are unchecked by iTunes (I've never proactively unchecked any).. is this a bug?

  • Why are some songs not available for ringtones?

    I had a ringtone on my old RAZR phone and loved it. I would like to make it my ringtone on my Iphone. The song is available in Itunes and I saw another post that said some songs even though they don't have a "bell" in the ringtone column can still be made into ringtones. I have the CD, but I downloaded the song anyway and it tells me that song is no longer available for ringtones. How do I go about asking Apple/Itunes to make it available again?

    Best thing is to call Apple Support in your country, and/or to post your feedback at:
    http://www.apple.com/feedback/iphone.html
    Cheers.

  • Why are some songs in gray?

    I currently have the latest Apple TV and I listen to my music streaming it from my itunes in my iMac on my network at home. For some reason some of the songs in some albums will be displayed in gray randomly. I'm able to play the song when it's shaded but it will then skip all the songs shaded in that album and skip to the next non-shaded song. It doesn't happen all the time but it's annoying when it does. I've been a mac user since the 90's so yes I've done all the usual restarting mac, apple tv, updating software. It has been happening for a few months now and to this day it still does it. My iMac is connected to my Airport Extremeac with an ethernet cable and not wifi. My Apple TV is connected to my Airport Extreme wirelessly.

    Not the cause of this issue, but you will probably save your self some headaches if you also can connect your ATV via ethernet. 
    There are a bunch of things that could cause this.  Here are the top ones that come to mind.
         1.  The song was purchased with a different AppleId/account than the ATV was activated with.
         2.  ATV has not been able to connect to the internet for a while to verify its DRM activation status.
         3.  ATV can not connect to the iTunes device that is sharing the content.
         4.  If the song is not from the iTunes store and ATV does not think it can play the file type.  This usually only happens with video files.
         5.  The songs are on a shared external hard drive that has gone to sleep.
         6.  iTunes is not actually running on the computer severing the content.
    Are you playing these though the music icon on ATV or going under computers?

  • Why are some songs not fully downloading?

    Most of the songs that I've downloaded lately are not playing fully. They're stopping less than halfway through and skipping to the next song. I know this is happening to others also, is there any way I can fix this? It's rather unfair, since my mum has payed for all these songs, yet there's no point even buying them if I can't listen and enjoy them. Thus, I was wondering is there anything I can do, or must it be repaired by iTunes? Also, have iTunes aknowledged this problem? Thanks!

    Does the track play correctly in Quicktime Player or another media player?  If it does then it is an iTunes issue.  If it doesn't then it is possible the file was not completely downloaded, or is corrupt.  If you are in a country where re-downloading is possible (iTunes in the Cloud and iTunes Match Availability by Country - http://support.apple.com/kb/HT5085), delete the track and download again (Downloading [using iOS or computer] past purchases from the App Store, iBookstore, and iTunes Store - http://support.apple.com/kb/ht2519).  See tips on downloading in https://discussions.apple.com/message/19097773
    Other possible considerations:-
    Is your iTunes up to date?
    Solution to purchased songs not playing (2009) - http://discussions.apple.com/thread.jspa?threadID=1934256 - authorization issues and files not playing all the way through
    https://discussions.apple.com/message/17382022 - Problem was incomplete files due to poor WiFi connection
    https://discussions.apple.com/message/17661693 - issue resolved by re-downloading files or rebuilding library file [note, although the poster says this restored all, my understanding is the .xml file does not retain all the details of the original library file].
    https://discussions.apple.com/thread/3988957 - updating Match
    Incomplete playback seems to be reported several times a day here.  I don't recall this happening before iTunes 10. I would suggest posting feedback to Apple so they aware of an issue.
    iTunes application feedback - http://www.apple.com/feedback/itunesapp.html

  • Why are some songs from YouTube MP3 not syncing now? It used to work perfectly. Is this because of the update?

    I've been using a website to sync music and videos straight from YouTube to my computer and importing them into iTunes (which I know isn't good, but I like some music that is hard to find) and it has worked just fine up until now. I just updated both my iTunes and iPhone operating systems so they are just fine but I was wondering if the update was the problem. Can anyone help or has anyone else experienced these issues?

    fsolution wrote:
    Problem:  this mac is not reading an excell file after upgrading to yosemite...   Now it once i donwload the zip it appears with an ".ods" extension...
    If the "it" refers to a compressed (zipped) spreadsheet that you downloaded, the ".ods" extension is used by LibreOffice and probably OpenOffice (which are free versions of MS Office) for spreadsheets, which would suggest that wherever you're getting that "Excel" file from has switched to one of those programs. I've tried opening an .ods file from LibreOffice using MS Office 2013 for Windows and it does open though with a warning that some things have been changed. I don't know if Office for Mac can normally open .ods files. But if your need is to just open .ods files, take a look at LibreOffice.

  • HT1351 after manually downloading music to my i tunes why are some songs missing ?

    After manually downloading my music to i tunes, how come some files are missing ??

    Hi rockwah,
    When tracks in iTunes display a it means the file cannot be located; it may have been moved or deleted. For this issue, we will need to refer to the following article:
    iTunes: Finding lost media and downloads
    http://support.apple.com/kb/TS1408
    Alternatively, if your media was downloaded from the iTunes Store, you may be able to download it again free of charge:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    http://support.apple.com/kb/HT2519
    Thanks,
    Matt M.

  • Why are some songs distorted on my Macbook Pro but not on my iPhone 4?

    I purchased the new Patrick O'Hearn album through my iPhone 4 (latest iOS) with the ITUNES app. When I got home and synced the phone with my 2008 Macbook Pro (Lion with latest patches) and began playing the album through my desktop speakers, some passages of the music seemed distorted or over-driven. At first I suspected a poor digital encoding of the music, or problems with the cable or speakers. I plugged the cable directly into the headphone jack of the iPhone and the music played perfectly, and without distortion.
    So, the problem is the MBP, or iTunes. Can anyone offer suggestions to remedy this?

    I had Sound Enhancer checked. When I removed that option the distortion was still there but was reduced.
    I played several similar songs (same artist, same levels, similar composition) that I have had for a long time and found no distortion at all. The old songs had been ripped from the CD to MP3 format or purchased as MP3 from Amazon.
    So it doesn't appear to be hardware related (MBP, cables, Speakers), but instead may be encoding (AAC) or DAC related to differences between MP3 and AAC.
    Still looking for a solution.

  • Why are some songs missing from my purchase

    I preordered Stars Dance by Slenea Gomez and it was downloaded to my iTunes this morning when I turned on my computer. Online at the iTunes store the album is normal. It has 13 tracks on it. But in my iTunes track number 2 (Slow Down) is duplicated. Track number 5 (Come & Get It) is missing. So my album has the following tracks.
    1. Birthday
    2. Slow Down
    2. Slow Down               <---- duplicate Track
    3. Stars Dance
    4. Like a Champion
    5.                                <--- Missing Track
    6. Forget Forever
    7. Save the Day
    8. B.E.A.T.
    9. Write Your Name
    10. Undercover
    11. Love Will Remember
    12. Nobody Does It Like You
    13. Music Feels Better
    How do I get it to download correctly?
    I would like to have all the songs I paid for.

    They should show under the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes for (re-)downloading.
    If they don't then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via the Store > View Account menu option and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that song and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, about 24 hours).
    If the 'report a problem' link doesn't work (it's been taking some people to this site on a browser instead of showing a form in iTunes) then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

  • Why are some songs not available in the U.S. iTunes Store?

    There is a song called "The Moment I Knew" by Taylor Swift. I want to get it off of the U.S. iTunes Store, but it's only available as a ringtone, not a song. And the weirdest thing is that the song is available in other countries along with the Deluxe Edition of Red, but in the U.S., Taylor Swift usually releases the bonus tracks as singles. I need to know!!!

    It is not currently available in the US Store. So, you won't be able to get it via iTunes. You can purchase the Red Deluxe CDs at Target, which has the song on them.
    Cheers,
    GB

  • Why are some songs cut off early?

    I just transferred my iTunes library from my old macbook (where it was working fine) to my new macbook pro. I notice many songs cut off before finishing, usually all the songs from a same album. I downloaded my past purchases from icloud and still happens. My ipod, which I now synced with my new macbook is (obviously) doing the same. Anyone have any bright ideas to resolve this? I guess Apple is too busy counting all the money from us suckers who have bought their hardware and/or paid for music downloads from iTunes to take care of this.

    I am having the same problem.  I moved my files from an old Windows XP machine to a new Windows 7 machine.  I put them in the "Automatically Add to iTunes" folder thinking they would all be added to my library and work just fine.  Now I noticed that all songs for the same Artist get cut off at the same point in time.  For one artist, it was 2:25.  Any song shorter than that worked fine.  Any song longer got cut off.  For another artist, it was 2:17.  It seems to be more with songs I downloaded from iTunes.  Songs that came from CDs that I own and imported seem to be fine but I haven't checked every song.  Any help Apple?

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