Why can I only get the option to print pdf files

Question

Hi,
I have a website app that uses CR13sp2 and VS2010sp2.  The reports were created with CR10 and are retrieved
to be printed via the VS2010 CR13 app.
I get receive a window which reads:
The viewer must export to PDF to print. Choose the Print option from the PDF reader application once the document is opened. Note: You must have a PDF reader installed to print. (eg. Adobe Reader)
The server is sql server 2003 and I have loaded all the latest runtimes for CR10
Can someone tell me what wrong.  There are no CR13 reports passed to the app
Isaac

Answer 1

And to set the export types use this code:
// set up the format export types:
int myFOpts = (int)(
    CrystalDecisions.Shared.ViewerExportFormats.RptFormat |
    CrystalDecisions.Shared.ViewerExportFormats.PdfFormat |
    CrystalDecisions.Shared.ViewerExportFormats.RptrFormat |
    CrystalDecisions.Shared.ViewerExportFormats.XLSXFormat |
    CrystalDecisions.Shared.ViewerExportFormats.CsvFormat |
    CrystalDecisions.Shared.ViewerExportFormats.EditableRtfFormat |
    CrystalDecisions.Shared.ViewerExportFormats.ExcelRecordFormat |
    CrystalDecisions.Shared.ViewerExportFormats.RtfFormat |
    CrystalDecisions.Shared.ViewerExportFormats.WordFormat |
    CrystalDecisions.Shared.ViewerExportFormats.XmlFormat |
    CrystalDecisions.Shared.ViewerExportFormats.ExcelFormat |
    CrystalDecisions.Shared.ViewerExportFormats.ExcelRecordFormat);
    //CrystalDecisions.Shared.ViewerExportFormats.NoFormat); // does nothing except show no export types
//int myFOpts = (int)(CrystalDecisions.Shared.ViewerExportFormats.AllFormats);
crystalReportViewer1.AllowedExportFormats = myFOpts;
You will need to create your own Print button to be able to use all types.
Don