Why can't I swap my PC serial for a Mac one?

Hi,
Hoping this is the correct place to ask this question.
My company purchased Creative Suite 3 and 2 x copies of Photoshop CS3 a few years ago - they have been in use until recently.
We have since upgraded to Mac's for design purposes; I de-activated my copy of Photoshop before swapping over, only to find that my serial was not compatible with Mac.
When I asked if I could just swap serial numbers, the Live Chat assistant told me off for not installing my Mac version with the original media (well I had a PC DVD so I couldn't).
Would anybody be able to tell me what I can do without buying another copy? This isn't really an option. Many people do not even pay for it once, I don't want to have to pay for it twice!
Thanks!

You won't get much sympathy from all of us who pay for the software we use.
What did you hope to gain from posting in these user-to-user forums where you're not addressing Adobe? 

Similar Messages

  • Why can't Apple make 'publish changes only' for non .mac users?

    The recent iWeb update to 1.1 and the now increasingly obvious differential between .mac and non .mac features has prompted me to post here today.
    I can understand comments, passwords and search facilities being a .mac only experience because it requires server side technology. I can also understand that .mac users get enhanced features like slideshows as well.
    But why is the fundamentally *basic* option to 'publish the changes only' not available to non .mac users?
    I know uploading to .mac uses a different protocol to uploading via FTP, but I don't think it is about that. Obviously the software engine in iWeb 1.1 can now track the pages that have changed, and flag those for uploading. So if the facility to do this is not available with non .mac uploading, is this some form of crippleware? Can any software engineers comment on this or am I talking off the top of my head? [And please mods, don't delete this post - I use the word 'crippleware' in its harshest form, clearly I can still use iWeb to make fantastic websites - I am asking a technical question here.]
    Michael
    A Trusty Quicksilver G4 Dual 1GHz

    OK, from reading this thread:
    http://discussions.apple.com/thread.jspa?threadID=486335&tstart=0
    There is a pattern: An error occurred while publishing file “/blah/blah", while file "/blah/blah" seems to be random from one person to the next, but they all share one thing and that is communication protocol.
    For iWeb to be able to publish changes to .Mac, it has to:
    1. identify if the file exists
    2. do the following:
    2a. if not exists, copy it to .Mac
    2b. if exist, do some sort comparison - CRC checksum -
    2b1. if checksums match, don't copy
    2b2. if checksums don't match copy it to .Mac
    At least I think that's what going on, I don't have .Mac so that is best I can think of. Perhaps, some Apple SW engineers can jump in here.
    Now, the bad part is iWeb has to (and I'm assuming iWeb uses WebDAV):
    1. go thru each file locally
    2. crawl its way into .Mac (WebDAV is a slow protocol) to find the the counter part.
    3. when it finds a file that matches a client side file, it has to (some how) do checksum on-the-fly across the net work (which is slow and congested)
    #3 is I think where it failed, there are many factors here: 1) networks congestion 2) latency 3) protocol overhead 4) checksum calculation time etc...
    iWeb eventually times out because any/all of the above.
    It's nice that WebDAV can author to the host yada, yada, but it's so SLOOOOOW.
    What I would do is for every publishing, I would build a files and their checksums keep it on the host (or local, must be hidden).
    For subsequence publishing, I would (use a fast protocol like FTP) download this pre-built files/checksums list. Locally, do a full publishing, making checksum comparison, the result is delta changes; upload only those. Build a new files/checksums list upload that too.
    What I mean to say is offload everything that is possible to local machine, bandwidth is PREMIUM!

  • Why can I not update my CS 6 programs to Mac OS X

    I am having problems with updating the latest Updates for my CS 6 programs *here PS and Ill. fx. And the notice says to contact costumer support, but only get a few Q's and A's.
    HOW do I get in direct contact (or chat/mail) with costumer service of ADOBE_

    Hej again Steve
    Ok sorry again
    But you seem to be quite into this field. (and I've unfortunately been
    'out' for a while). I used to be up to date, but now, it's all moving so
    fast, and if you're away for a few years then you're (screwed)
    I've been trying to get in touch with Adobe mostly for 1. update of my
    programs because I seem to have a lot of 'faults' in each (crashing, screen
    moving and such)
    BUT 2. also because I want to join CC and with the 40% off (as I have an
    original CS) but when I enter info, it will not accept my serial nr. NOW
    after your guidance I came across this site which shows that I am granted a
    ''free'' CC. Am I reading this right. _ ? I am no idiot, but yes, in the
    computer field _ I am a designer and a damn good one, but all the techichal
    (that is another language _ and heck, we all have our fields_ I go to a
    mechanic to get my car fixed, you?
    Just smiling
    Look forward to hear from you
    Athena
    2014-05-25 22:33 GMT+02:00 Athena Windelev <[email protected]>:
    Thank you Steve / at least it seems that I can get a ''chat'' going.
    A few years ago I could mail them but now not that and no phone (or rather
    when I call long distance I never get thru) what I most want is personal
    contact. Because even if they list 20 or something common Q and A's mine do
    not follow in on any of the categories. BUT thanks again for the link.
    Maybe you can help me with others ... Just a thought
    I\m trying to upgrade my PS, ID and Illustrator CS6 / and I know from
    previous Adobe guidance, one should not just take the latest. I seem to be
    successful with my ID (but yet to prove when I test it, which I haven't had
    time to yet) BUT my PS and Ill come up with this (see attached file).
    Hope you can help. Anyway, you have so far.
    Because you see - I have an original CS6 and want to upgrade to CC soon.
    AND they offer a 40% discount if you already have the original. BUT when I
    type in my serial nr. it won't register this. I've been trying (no kidding)
    for a year now, if not longer. AND this is not in one of their Q and A's
    Best
    Athena
    >
    >
    2014-05-25 18:50 GMT+02:00 Steve Werner <[email protected]>:
        Why can I not update my CS 6 programs to Mac OS X  created by Steve
    >> Werner <https://forums.adobe.com/people/Steve+Werner> in *Creative
    >> Suites* - View the full discussion<https://forums.adobe.com/message/6407979#6407979>
    >>

  • Why can't I set a relative date for a recurring event in calendar on my ipod touch?

    why can't I set a relative date for a recurring event in calendar on my ipod touch?

    Because The Calendar app does not support it. There are apps in the App store that do.

  • Why can I no longer use an image for my signature on forms?  The only option I have now is "use a certificate".  It was never like this until today.

    Why can I no longer use an image for my signature on forms?  The only option I have now is "use a certificate".  It was never like this until today.

    Hi,
    I had never heard of someone using the iPhone Number as the ID in the iMessages account in the Mac version.
    i.e without adding an Apple ID
    iMessages does allow iPhone numbers and mine lists mine.
    I would try this.
    Sign Out of the iMessages account and Quit Messages
    On the iPhone in Settings > Messages remove the Apple ID
    Set the iPhone to Airplane mode for a few minutes (to break with the  Server)
    On starting the phone up again check the iPhone Number  is ticked for iMessages.
    If it is add the Apple ID
    On the Mac restart Messages
    Add the Apple ID
    At this point you should get a pop up or two saying the iPhone is using the Number and Apple ID.
    Accept these and they get added to the Receive At list and Send From drop down.
    9:41 pm      Monday; October 28, 2013
      iMac 2.5Ghz 5i 2011 (Mavericks 10.9)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad

  • Why can't I download a purchased iTunes movie on to one of my authorized computers

    Why can't I download a purchased movie from iTunes onto one of my authorized computers? I keep getting a request to purchase the movie.
    Message was edited by: OrionFemale

    What did you try?
    Downloading past purchases from the App Store ... - Apple - Support

  • My daughter is 11 years ild, soon. Why can't I create i Apple id for her?

    My daughter is 11 years ild, soon. Why can't I create i Apple id for her?

    Because a law in the USA requires website operators to obtain parental permission before collecting any personal information from a child under 13, and many have simply chosen not to allow them to sign up.
    (100003)

  • Why can't I get a Skype Number for Canada?

    Why can't I get a Skype number for Canada?
    Post transferred to create its own new thread.
    Subject/title amended accordingly.

    Hi, Davidann, and welcome to the Community!
    I arranged to transfer your post here to the Features: Skype Number message board as your enquiry is not related specifically to the BlackBerry Z10.  If you type the words "Skype Number for Canada" in the Search the Community search box appearing at the upper right corner of this website page, you will find a plethora of threads (topics) related to this issue.
    The short story is this is due to a regulatory issue in Canada.
    Kind regards,
    Elaine
    Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
    Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

  • Why can't I buy and upload pages for my ipad2

    why can't I buy and upload Pages for my Ipad2? get error message not compatible with this ipad

    pages v1.5 needs iOS5. So update the IDevice to the latest OS.

  • Why can i not download adobe falsh player for ipad retina

    Why can i not download adobe falsh player for ipad retina

    Adobe has not made a version of Flash for the iPad.
    Kappy explains why. https://discussions.apple.com/message/19446567#19446567
    5 Flash Player Alternatives http://www.techshout.com/features/2011/01/flash-player-for-ipad-apps/
    Top 4 browsers supports flash player on iPad and iPhone
    http://mashtips.com/flash-player-ios/
     Cheers, Tom

  • Why can't I install a plug-in for my CCTV remote viewer?

    Why can't I install the plug-in for my CCTV remote viewer?

    You can only install apps from the App Store.

  • Why can't I except Terms and Condition for iCloud? All I get is unable to connect to server

    Why can't I except Terms and Conditions for iCloud Iphone?  All I get is unable to connect.

    There's a discussion here with several solutions you could try: https://discussions.apple.com/thread/5321627?start=0&tstart=0.

  • Why can't I adjust the recording level for a Blue mic???

    Why can't I adjust the recording level for a Blue mic???

    Most Blue usb mics have a gain control somewhere on them.

  • Why can't I download only English version for lightroom 5 that I purchased?

    Why can't I download only English version for lightroom 5 that I purchased?

    You can adjust the language of your Lightroom installation in the preferences for the Application.

  • Why can I do when they ask me for my Aple Id verify when I already verify it so many times

    Why can I do when they ask me for my Aple Id verify when I already verify it so many times

    Make sure there is no other account using that email. (Try going to https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/ hitting Reset your password, and then enter the email address.

Maybe you are looking for

  • Show only specific columns

    hello, using obiee 11g I have a requirement like this I have 2 prompts, begin date and close date as prompts,Depending upon the date selected i want to show or hide the column. By default i made the prompts to show current date and current_date-365 A

  • Deploying EJBs with same name in different application jars on JBOSS

    Hi, We are attempting to deploy entity beans with the same name in 2 different EJB application jars on jboss 3.2.5. One bean is an extension of the other, so some of the DB columns they refer to are the same (they access different DB tables in differ

  • Invalid Security Code - frustration !

    Hello to you all Apple/Mac lovers , I did see that someone had already posted about this earlier, only the topic was marked as solved so I'm making a new one. Here's a little heads up for anyone who doesn't about this : when trying to add a credit ca

  • Stage overflow settings for scroll to anchor

    Hi, I'm trying to do "scroll to anchor" functionality like the one here:  Edit fiddle - JSFiddle My code only works if the Stage's overflow is set to hidden. var anchorId = sym.$('#feature02'); $('html, body').animate({scrollTop: anchorId.offset().to

  • The volume control buttons on my iphone 4 no longer appear to work, has anyone had this problem?

    My phone no longer rings when someone is calling, it just vibrates.  The alarm will still produce sound & I get the sound notification for email.  I have reset it, messed around with the settings, and switched the side mute button on & off.  It seems