Why can't the Pan & Zoom Tool start with the whole frame using photos

I've used the pan and zoom animation in Microsoft Movie Maker - and want that same ease of use in any other program (I find it doesn't do a great job of soundtrack and text/image placement) see menu options below.... I Purchased Premiere Elements after watching a short video of the pan & zoom tool - however now that I am trying to use it it falls way short.
Is there a way to allow me to select the whole photo as the starting frame -- in the screenshot below the frame 1 will not extend to the whole photo so I start off with a cropped image. I want the full Frame of the photo and then be able to zoom and pan in toward faces - while I can still do this with the cropped frame I loose a good deal of my photo and the context it provides.
The Microsoft Movie Maker options - very easy | Limitation of Premiere Elements 13 to start with the full photo frame

Hi,
You might like to ask that question in the Premiere Elements forum
Premiere Elements
It looks to me as though the aspect ration of the photo and the video frame are different and therefore something has to be cropped off.
But I could be wrong
Brian

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Now I need to figure out where to turn that off by default.
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When I select the Pan & Zoom tool, the image on the left is what I get - the green bars that used to appear are gone: http://imageshack.com/a/img540/240/b6b715.jpg
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From your previous threads, it would appear that you are using Premiere Elements 12 Mac. Is that correct?
Is this a "it worked before but not now" or "it never worked before" type of issue?
I am strictly an Elements Windows user, and, when I select Tools Menu/Pan And Zoom, the project gets taken into the Pan and Zoom workspace that looks like
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I have never seen a Premiere Elements 11 or 12 Pan and Zoom workspace that looked like your screenshot.
What were you doing in the program when this problem occurred?
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1. You have updated the program from 12 to 12.1.
2. You have deleted the Adobe Premiere Elements Prefs file (Users/user name/Libraries/Application Support/Adobe/Premiere Elements/12.0)
3. If that does not work, then I would suggest a complete uninstall/reinstall of the program.
Is the Pan and Zoom Tool the only feature that is not working and/or displaying correctly?
We will be watching for your follow up.
Thank you.
ATR

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Why can't the Pan & Zoom Tool start with the whole frame using photos

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