Why does my iphone say i have a message but when i click on the app i dont have one and if i get out of the app it still says the messages are there.?
When i go on my phone it says i have 3 new messages but when i click on it i really dont. I turned off and turned my phone on 3 times and it still says i have 3 new messages how do i stop that. Without actually turning on the bager icon thing that pops up on the app.
Hey there Samimanis_.
It sounds like your notification for messages is showing that you have a few mesages but when you go into the app, there are no new messages. I would start by signing out of your Apple ID in Settings > Messages. Then close the running apps on the phone:
iOS: Force an app to close
http://support.apple.com/kb/ht5137
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app up to close it.
When you have done that restart the phone, sign back in, and try again:
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
If the issue persists, I would next backup your device to iTunes, and restore it:
iOS: How to back up and restore your content
http://support.apple.com/kb/HT1766
Thank you for using Apple Support Communities.
Cheers,
Sterling
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