Why does new music downloaded on one device not show up in the library of the other device?, Why does new music downloaded on one device not show up in the library of the other device?
Why does new music purchased on one device not show up in the library of the other?
Hi Bev5638,
Welcome to the Support Communities!
The article below will explain how to set up Automatic Downloads for your computer and devices.
iTunes Store: How to enable Automatic Downloads
http://support.apple.com/kb/ht4539
Cheers,
- Judy
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The computer where i always sync to and stuff got a virus the other day so i reinstalled windows which deleted data on the computer. As a precaution i restored my ipod (no backup) and everything seemed fine as i checked for any left over data. The ipod had the home page and the search page. Then i decided to get some apps. I signed in, pressed install button for textplus(first app on the clean ipod) and then it started loading. However, next to the loading textplus app there was the app "The Oregon Trail" which i know i did NOT install. "The Oregon Trail" is paused and not loading but the picture of the app is different from the one in the app store. I am convinced this is a virus because not only does it look different from the app store version and i ended up on my ipod without permission, it also takes up more memory than the app store says (around 350mb). I've restored multiple times and the same problem comes up again and again and again. Once i let the app load and then deleted it, but when i check i only have the same amount of memory than bfore. Does this mean i cant download any apps because of this corrupt app?????
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- For one user uninstalling/reinstalling iTunes resolved the problem
- Try on another computer/network
- Wait if it is an Apple problem
pinto123 wrote:
i did every thing you said and when i went to restore this is what happened: the ipod software update server can not be contacted. make sure your network settings are correct and your network connection is active, or try again later. what do i do to restore. i used the last way to do it the dfu -
Hi,
My mom and I have Apple devices (she has an iPhone 3G, and I have an iPod touch) .. I noticed that some of her apps require my password to my Apple ID and some of the other apps require her password for her Apple ID. When she first bought the phone, I used my Apple ID to download those apps since she was new to the Apple community. However, whenever she gets new updates, those apps still need my password (even though I've erased my account from her phone). Is there any possible way for her to update all of her apps using only one ID (hers) instead of using mine? It's very troublesome and I don't want to give her my password because she'll only end up losing it.
If anyone can answer this question, I'd greatly appreciate it.Sorry for the delayed response, yes i want to use my university account when replying to all emails. Note i just discovered something, when i forward my university email to my icloud account and than responded from either my imac of my macbook air (i.e. in icloud) it automatically goes to my university account in the "from" space (good news!!!). That is just what i wanted, . While that is the good news, the bad news is that my iphone and ipad still treat this email as being from icloud even though it is forwarded (redirected) from my university account. That is when i respond to an email (or for that matter create a new email in my icloud account) it automatically lists the icloud account as the "from" account and i have to go in and manually modify it. So i am 50% there to solving my problem (i.e. actually did nothing the systems just worked well) but i still need to figure out a way to make this happen on my ipad and iphone. Any help or suggestions, note the default button in the iphone and ipad for email work differently than the default in the composition menu of the imac or macair.
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3rd gen iPod Nano will not sync with latest version of iTunes on new laptop. It passes the connectivity test but not the sync test under diagnostics. Worked fine on old Windows 7 laptop but not new one. From Control Panel it shows up as an Apple iPod USB Device...
Never mind, I think. I think I figured it out. There was 1 song (out of > 900!) that somehow had been purchased with the other ID - I have no idea how. Once I deleted that song, it stopped asking.
There may be something with the newest iTunes version too. I didn't think in older versions that the "On this iPod" list of songs was greyed out. But at least it syncs ok. -
Error message says only one library per device. My previous computer crashed and now I want to sync with new computer. How do I overcome the error message?
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities
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I can't download songs from my account because I now live in Mexico. How do I get my music from Icloud and down load new ones to my computer?
Hi gene98,
Welcome to the Apple Support Communities!
It sounds like you still need to change the country for your iTunes Store account. Please review the attached article for information and instruction on how to do so.
Change the country of your iTunes Store, App Store, iBooks Store, and Mac App Store account
http://support.apple.com/kb/HT6119
Have a great day,
Joe -
Bought a new laptop. Have an iPad 4 that I have not updated to iOS 7 yet. I plugged it in, wanting to back it up before I update it, when I right click on the device the ONLY option it gives me is "eject". why?
There's an article that Apple has acknowledged this issue. They recommend turning off imessages, reset all settings and then reactivate imessages.
If that doesn't work, you may just have to wait until they release an update, which should be pretty soon. -
I had a old iPhone 5 and it broke. I went to the Apple story and they gave me a new one. This new iPhone won't download any music. Any help?
I'd really appriciate it!annalisefritz wrote:
I had a old iPhone 5 and it broke. I went to the Apple story and they gave me a new one. This new iPhone won't download any music.
A few more details please.
Did you connect it to your computer?
Does it show up in iTunes? -
is anyone here?
Are these tracks that are on your old iPod still in your iTunes library? If so, just configure them to sync to your iPod Touch.
Otherwise you'll need to copy everything from the old iPod to your PC and into iTunes first. See this older post from another forum member Zevoneer covering the different methods and software available to assist you with the task of copying content from your iPod back to your PC and into iTunes.
https://discussions.apple.com/thread/2452022?start=0&tstart=0
B-rock -
I purchased the Killers new album and for some reason now my computer says it can't find the files. So I tried to download the album again off my iTunes acount but the cloud button won't appear. Does anyone know why this is happening?
These are user-to-user forums, you are not talking to Apple here.
Audiobooks (and ringtones) are currently a one-time only download. I believe that they are all supplied to Apple by audible.com, so I assume that it's them who are requiring the one-time only download restriction. To get it onto your other devices you will need to sync it via a computer. Depending upon what country that you are in, Audible.com have their own app (Audiobooks from Audible) so you might be able to buy direct from them, though I don't know whether you can buy within their app or download audiobooks directly from them within the app e.g. whether they need to be copied via a computer. -
Not sure what to do. I've tried a system restore on my computer after the update in hopes of undoing the problem, that didn't work. I've tried to install, the new version of itunes for over two days now and I get to the point where it says "starting services" and it almost get's done and then it gives me that message " Service apple mobile device (apple mobile device) failed to start. Verify that you have sufficient privledges to start system services." Then it gives me three options to click on "abort", "retry" or "ignore". I've tried to retry over and over and it does no good, I just get the same message. I've tried ignore and the one time it did finish installing itunes, it didn't work, I got error messages telling me that it failed to download properly and I needed to delete the program and download it again. I thought maybe it had something to do with my ipod not being pluged into the computer so I pluged that it and it's still giving me the same message. I just don't know what to do. I'm very frustrated and I would really appreciate it if someone could help me. I'm completely out of ideas.
See Troubleshooting issues with iTunes for Windows updates.
tt2 -
I recently brought a new HP laptop and downloaded iTunes 11 on it. My old laptop which is a Acer has iTunes version 10.7, I believe. I wanted to know, How can I transfer 18 movies from the old iTunes onto my new Itunes? It only shows the most recent two movies when I look at the purchases in my account. I had a lot of moves downloaded last year from the old version and would like some assistance on how to get all those movies into my iTunes 11 library. Thank you.
you should starting with copying the iTunes folder from your old laptop to the new one.
the iTunes folder is in your user profile Music folder.
it should go to the same location on the new laptop.
Provided that you have your media, music and movies in the default location, and you sign in to your apple ID and authorize your new computer (all in iTunes)
you should have all intact.
Post if any problems. -
Why won't the iTunes app on the iPad and iPhone let me shut off new download email notifications?
I have a few new season passes. Each one came, of course, with email notifications of new episodes. I'm able to turn those notifications off through the iTunes store interface on my laptop. But when I try to shut them off on my iPhone or iPad, the app lets me get all the way to toggling the notification option to "off" and pressing "done" before saying that the iTunes store "cannot process [my] request at this time."
Here's what I've done to try and fix the issue so far:
1. Logged out of, and back into, my account on the iTunes store;
2. Turned my iOS devices off and back on again;
3. Made sure my iOS and iTunes software was completely up to date; and
4. Contacted Apple customer support.
That last option produced the following advice from Apple's representatives:
A. Log out of, and back into, your account on the iTunes store;
B. Turn your iOS devices off and back on again;
C. Update iTunes to the latest version;
D. Update your iPad and iPhone to the latest iOS version;
E. Use another app that does the same thing as iTunes;
F. Uninstall and re-install the iTunes app; and
G. Let us know if the problem persists.
When I let Apple know that (1) my account functions just fine on the full iTunes program, (2) the software on my devices is completely up to date, (3) both iOS devices continued to suffer the same problem after multiple restarts, and (4) options E-F don't appear to be possible without jailbreaking, a representative referred me to Apple's webpages on generic iPad troubleshooting. She also admonished me not to jailbreak my iPhone or iPad because they'd then be jailbroken---and that's bad.
Has anyone else encountered this problem? How did you fix it? Apart from just using the full iTunes program, that is---I don't take my laptop on the road with me when I travel, which can be for weeks at a time, so I'd like to be able to shut these notifications off through the app interface if at all possible.
Thanks very much for your help and suggestions!What does " the computer will still not sync to my ipad." mean?
What have you tried?
What was the result?
Error message?
What did it say? -
I bought a MAC for the first time and plugged my Itouch into it to download my music on it, but is says The iPod “Rick's IPOD” is synced with another iTunes library. An iPod can be synced with only one iTunes library at a time. What should I do?
Same as you would if you bought a pc; copy everything from your old computer to your new one. Then you can just sync everything from the new computer, as you did with the old one.
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Is anybody else still not able to use the App Store? I can't download nor update any apps. I have an IPhone 5 device not currently updated to iOS 7 as my partner also has an iPhone 5 running iOS 7 and it seems to have some issues at the moment.
Hi Tech5Apple,
Thanks for visiting Apple Support Communities.
If you continue to see unexpected behavior when accessing the iTunes Store, the troubleshooting steps in this article can help:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
All the best,
Jeremy -
i was cleaning out my computer and accidentally deleted my Itunes, i have re-installed the latest version, how do i get all my music back into i-tunes from one of my devices?
Use your backup copy of your computer.
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