Why does voice mail freeze?

Upgraded to iOS7 and now voice mail will freeze at times when trying to delete messages and change custom greeting.

You need to  turn the feature on. There are two versions of VZW VM so this may not be correct.
Go into VM. From the main menu choose option 4,option 2, then option 4.
Some one asked a couple weeks ago how to leave a VM without calling someone and have the chance of them answering and then rambling on for 20 minutes, It is option 2 from the main menu. They need VZW service though.

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