Why doesn't my List of Online Users' Module give a list?

Hi All,
Module 'Online Users' for the secure zone looks like
http://www.virtualteacher.com.au/images/Screen%20Shot%202014-07-13%20at%209.47.58%20am.png
Showing listing - however this module only shows one user online - the user logged into the computer.
I would like to show either a list of current online users or the number of current online users.
Any suggestions how this might be done??
ciao
Cathy

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