Why doesn't my Photoshop CS6 open a new document?

My new photoshop CS6 will not open a new document, nor will it open a photograph. I re-installed the program but that did not help. I reset the preferences but that didn't help either. Any ideas?

Hello,
I found the fix. First of all, my Photoshop CS2 would open OK, but when I
wanted to make a new document, chose the size and clicked OK, nothing
happened. Then I would try and open a picture. I would go to File/Open, go
to my folder, click on a picture to open, and nothing would happen. Another
problem I had was with In-Design. When working on a page, I would make a
text box and insert text, but I could not move that text box. I could drag
the handles and reposition it that way, but I could not move the box to
place it where I wanted it easily. Also I could not move picture boxes. I
found a fix: Hit the ESC (escape key). That fixed everything in Photoshop
and In-Design. So unless there's way I can permanently fix this problem,
when it does it again I'll simply hit the esc key. Please let me know if
there is a permanent fix for this. Is it a problem with the brand new
computer I bought last week?
Gary

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