Why don't Audio Levels work in AE CS5.5?

Hi -
I have a simple AE (Mac) project.
I have 2 audio layers of the same narration - slightly different reads. I was going to pick the best parts of each. But when I try to silence one completely for a few seconds (by using a Hold Keyframe and dropping the Audio Level down to -66db) the audio still plays through - as if I didn't lower the db level at all.
In fact, I don't seem to be able to affect the level using the Audio Level property at all!
What am I doing wrong? Is there something new in AE CS5.5? Is there a setting somewhere??
TIA some expert advice.
JL

Thanks Rick -
That is one keyboard shortcut I know well and those are the steps I've been taking.
If I use a Hold Keyframe and set the Audio Level at -100% at that keyframe there should be no sound at all until another keyframe changes that value to other than -100%. Between the two (Hold keyframe and "regular" keyframe) the numerical value remains unchanged. Is that correct?
Because that is not what is happening. Sure the numerical value shown in the Layers Switches Pane doesn't change until the Time indicator reaches the diamond shaped keyframe marker - but the audio level I hear changes.
Am I crazy or is this "broke"?
JL

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