Why has Verizon put out an update that is breaking most people's phones?!?!

This to me is unacceptable for a company the size of Verizon! I have many friends who have a Droid X as well and every one of them have had nothing but problems with their phone after installing the update.
Something needs to be done about this by Verizon!
Did they not test this update properly?
Why are we having to do factory resets and having to basically start all over because Verizon has failed us as a responsible service providor.
Once again this is totally unacceptable to me and something has to be done by Verizon ASAP so more people won't have half of their day ruined by having to wrestle their phone after trusting the update that they are offering.
Yet again another rediculas failure by Verizon.

Pool_shark i'll have to agree with ya on that one i think there's is alott Folks that installed Gingerbread right on Top of Fro-Yo an there issue's there having stims from this. Now i'm not saying they dont no what there doing or such i'm just saying they might be
alittle Mis-informed. if would'nt be for me discovering the forum this back in Oct. of last year i might be doing the same thing an puting on updates without doing a factorie resets an if it was.nt for you Pool ,an Cody , Wildman ,Geri , Demmo , Budone ,an Ann i
still might be lost on several things. But by reading an asking Qeustions has helped me Tramendously an i think if the folks that are having these issues would Do alittle researching as i did ask Questions as i Did an i think they'ed be further along an
wouldn't be so upset with there Phones But some has to Remember as much as we want them to be perfect that just is'nt going to happen they'll be close. Though.

Similar Messages

Why has Lightroom dropped out of the CC app?

Why has Lightroom dropped out of the list of installed applications entirely? And this on two independent systems, even.
It was originally installed through CC and it is still working - but in the CC app it's now listed under "Install new apps".
Here's a screenshot from a couple of weeks ago:
And here's how it looks now:
And why isn't Photoshop showing any updates, with ACR 8.4 released???

CC desktop lists applications as "Up to Date" when they are not
-http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html
or
Chat Now button near the bottom for Activation and Deactivation may help
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

When are they going to bring out an update that makes ipod work properly?

Every version of iTunes I've had has caused my PC to crash. It still isn't able to convert more than 4 WMA files to Mp3 without crashing, today it decided that I can't drag and drop whole folders, I have to do individual songs, and that's after reinstalling an old version of iTunes because the latest updates for iPod and iTunes made my PC crash over and over (around 10 times before I could actually use it and uninstall the update). If I'm listening to iTunes and I open a webpage with quicktime, *Blue screen* + multiple reboots. When will Apple stop messing about and bring out an update that makes iPod/iTunes actually work?
PC Windows XP
PC Windows XP

"Every version of iTunes I've had has caused my PC to crash."
Did it ever occur to you that the problem might be your computer & not every version of iTunes that has been released to date?

Why can't I access the updated that are pending on my phone?

Why can't I access the updated that are pending on my phone? I've turned the phone off and also closed all the apps. But still won't allow me to access the updates. Just a blank screen.

Another post is reporting that applying the 6.1 update fixes their issue. I'll have to wait until I am back on WiFi to try that.

HT3965 How do I change the ID that shows on other people's phones when I call from my iPhone five

How do I change ID that shows on other people's phones when I call from my iPhone5?

my son had this problem. I went to the apple store and they wiped out and restored the phone.. They said that was all they could do but that I should call our phone carrier and ask them. I did. They asked if in the top left side, next to battery power there was a icon of a half moon. There was. They said to go in to settings and go to "Do not Disturb" and turn it off. I did.....problem solved!!! Somehow "do not disturb" was turned on and that is what happens if it is!!
I hope this helps.

For iphone 4gs, i was wondering when they will send out an update that will finally fix the stupid text problem. When ever i open my textes, sometimes it would spaz put or something and wout take 2-3 minutes just to finally be able to see my text

I would go to my textes and it would take about 30seconds and then crashes, i would close the phone go back and it fail to open again then my phone and the imessages would spaz out. Its really frustrating. I do hard resets and everything but nothing fixes it. When will there be an update that fixes this problem? Plus there are times when i press to close my phone but it doesnt close, i try pressing multiple times after waiting a while a little bit later, it then closes....

There is no such thing as an iPhone 4GS.
Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Try each of these steps in order until the problem is resolved.
If these steps fail to resolve the issues, take it to Apple for evaluation.

Lightroom 3 - The worst program Adobe has ever put out...

If anyone cares to read this, I will be the first to say DO NOT UPGRADE!!
I am spreading the word - facebook, word of mouth, every professional photographer in LA I know, blogs, etc.
You gotta raise hell to get changes.
Lets see if Adobe will do anything about these issues...
I thought that Adobe created "beta" for a reason - to smooth out all the kinks before they put the disk out. Nope.
I have been waiting for them to put out updates on many issues since I purchased the disk a month ago.... Still waiting Adobe!!!
It is excruciating to watch my photos take literally 4-5 minutes to open. Even worse, is the time it takes to save from Photoshop CS5 back to Lightroom - I timed 14min. FOR A PHOTO!
I feel like the old days when I rendered video - went out to get a coffee, and came back to find the spinning of wheel of death still spinning.
Oh, and I got to talk to India today too! for 3.5 hours - with no resolution to my problems.
Susheel accessed my computer remotely - saw my catalog - sees 73,000 images, and asks "are you a photographer?" REALLY?! DId you REALLY just ask me that Susheel??
Why I HATE Lightroom 3 - let me count the ways:
1. Adobe closed their tech support in Portland (whom I have spoken to many times, and ALWAYS got my problems resolved. They always went above & beyond the protocol - and we sit here and wonder why the US economy is crashing), now you get a no-name person in India or in the philippines (who have no extension, no email, not even a direct line so when you sit on a call for 3.5 hours and need to call back you are starting all over again.. Dear Adobe - do we live in 1980?? You are suppose to be a LEADER in technology.
I am morally against outsourcing, my artwork is all about the death of american industrial capitalism. In a time when the US is in crisis, Adobe works on moving things out of the US. I'm outraged - You can't get someone in the US EVEN IF YOU TRIED! The best I could do was talk to someone in sales about this - wow. What does that say - American's "look good and sound good to sell our product, but when it comes to something advanced in technology like using the product and trouble shooting, we prefer to use someone with no extension in another country"
2. They don't offer support for anyone who is running off a network (they expect professionals to be working off their local "c" drive or Mac internal hard drive. HA!!
3. They continued to blame my network - even though my network is running smoothly, has no limitations on access, will open directly into photoshop just fine (and quick!), worked absolutely perfectly in Lightroom 2.... Yeah, it's the network, riiight.
4. Lightroom 3 is corrupting files when opening into Photoshop CS5 - if I'm lucky enough to open them
5. When I do get a photograph open, it loses it's filters once saved back into Lightroom (I rate my photos to help me navigate through the masses) - this really is hurting my workflow. When I shoot 800 images in the studio in one day - I DO NOT want to go back and fish around to find the edited version that lost its flag...
6. I have been promised to get a phone call "sometime next week" since there is no extension I can call back on to move forward. I'll keep you updated - let you know if Susheel keeps his word. He couldn't tell me who was going to call me, or when, but he "assures" me it will happen.
I wont hold my breath

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Keith_Reeder wrote:
ambienttroutmask wrote:
So the worst programme Adobe ever put out, yet even though you can have a 30 day trial you still went out and brought it...
Yep, everything is always someone else's fault. It's never because they've made a stupid decision to buy before making absolutely sure that the software will work for them.
Seems like nobody is prepared to take responsibility for their own actions these days.
So, by that logic Adobe does not have to take ANY responsibility for pushing this kludge out the door? Given they had a RC ready almost INSTANTLY after release should be sufficient to show they KNEW they were pushing garbage out the door. Adobe is indeed responsible for their offering a know buggy product, bugs which CROSS PLATFORMS so it has to be the core code design not the user hardware or anything a given user has done. Sure some systems might have setups which help make these issues more apparent, but that is on Adobe to deal with as they should publish limitations and known configurations which can potentially induce greater problems...but these entail an admission and accepting responsibility for the original buggy release...btw, release notes used to be where one would find quirks info and how to work around them post system requirements being carved in stone and set to entice the lowest common denomonator user.
One more thing...LR is marketed not as a PRO TOOL, it is sold as a tool for the average to hobby level photographer. That is also has huge appeal to the pro market is a happy accidentally-on-purpose thing...but to berate people who don't feel it's their job to troubleshoot a commercial app is completely unreasonable...but anymore the US consumer is the largest beta tester group on the planet...I wonder how our EU counterparts are fairing as ironically, they have stronger consumer protection laws...try pushing a crap product out in the German market...heh-heh, yeah good luck with that.
Actually I would say this is not the worst software Adobe has ever pushed out the door but perhaps the worst photography software they ever sent as RTM. Many, many PDF related apps and utils have actually been worse and we won't get into what they have done to Flash and Dreamweaver after that acquisition. The closest analog I can see if that of what happened to Norton products post Norton being purchased by Symmantec.
However, I am willing to give Adobe time to address this because they did have the RC ready almost right away. Should they have done this? No way, but perhaps the marketing wonks put the company in the position where it had to meet the release date even if issues were discovered and fixes in the pipeline already and it was gonna be a 3-9 week delay before the issues were mostly fixed. But they did and well, even those who ran the beta, ran the 30-day trial did not find the issues because they simply did not use that part of the program enough for the bugs to manifest their effects to the degree when you the user, realize something odd is happening.
I too am pissed, beyond belief as I depend on LR for my business, I can, however work around it for a while but I don't make money as a photographer I use photography for my business so the issues, while causing huge levels of frustration, are not fatal....yet...all I know is I don't want to revert to LR2.7 because I have done so much work onLR3/ LR3.2RC already and the tools themselves are indeed superior in LR3.x....when they work and that is the rub. So many here are telling those with these bugs affecting their income/workflow bought into this to save time and leverage the bestter NR/sharpening and I say much improved adjustment tools. I don't use the lense profiles at all really so nothing special for me there.
I would ask a question...I am sure this has been asked and answered but, eh, why not one more time because search is sooooo "haaaard"
but does this issue affect all file types? I am shooting DNG but can switch to PEF if needed and convert on import but would rather just shoot DNG. I am not willing to switch to JPG because if I have to do this I give up too much control on my images, for that I would switch back to LR2.7.
Also, what versions of Camera RAW were used in the beta and what versions are being used with LR3. I know I did upgrade to ACR6.2(?) or whatever the most current version. I understand there are a ton of factors at play in these bugs but I do doubt it's ACR as my old antique PS CS3 version of Photoshop does not have any problems, of course it's using the old version of ACR 4.6(?) again sorry I forget what version exactly but it's trivial and can be determined.
I like LR because I don't need the advanced features of PS all that often, still PS is a fun tool to have as a backup for the complicated shots though I don't have time to really spend in it as I would like to...
But in general I guess I am trying to say, Adobe had to know in advance of the RTM original LR3 because they had the RC ready almost instantly. Of course past releases of LR also had the same experience just the bugs were, well, not as impactful I suppose. I have been happy with LR since 1.x versions but this version is painful to support...and I as I previously posted I won't screw with Adobe's refund people, likely off-shored staff who get bonuses for talking customers OUT of getting a refund, I will simply file a chargeback with Mastercard...that is why I use it, so I don't have to let companies waste my time wading through their red-tape. And btw, Adobe knows the customer will WIN any chargeback because this evidence of a known to be defective product was sold to the consumer and the customer even allowed the mfg to remediate the issue only they failed to deliver in a timely fashion. So, if one is not happy just "go to the mattresses"...use the chargeback hammer. The bonus is every chargeback granted to the consumer costs the retailer, Adobe in my case, $35 when they lose...

Why has verizon's customer service went so down hill

I have had 3 different discussions on the phone trying to get my billing cycle changed to something that works with my new pay periods.
The first person firstly was so rude and insulting and couldn't put the date to exactly what I needed for some reason. The second said something like "so you're not going to pay for your services" when I was asking her to explain what was happening with this extra charge she told me I was getting. She was very insulting again just like the one before.
Three calls and several hours of phone time later I spoke to a very helpful person that filed a complaint for me. I was very appreciative to his help and now I see that we should all do that when we run into these people.
But I think that possible these new rude and insulting employees of verizon may be pressured to be that way or over stressed? I've been a customer along with several of my family members for years and I never used to experience this kind of terrible customer service.
In fact, the biggest reason I personally kept verizon and got my family members to get it was due to their customer service. It used to be great and what it should be as far as I'm concerned. We pay a lot for these phones and they are overpriced as we all know so we should definitely get our money's worth with the phones, services, and customer service.
The finally irritation is the financial services department and how INCREDIBLY RUDE AND INSULTING they have been. I just got sat on the phone again for the 4th time this month and was asked to pay the past due amount of .... well, this amount is not actually past due! I couldn't believe it! I have a past due amount of 30ish dollars due to the change in billing cycles but she put in what is going to do on the 4th! I said that isn't due until the 4th right, and she just sat their on the phone.
Point of that is that I called and took my time 3 TIMES already to explain that the billing date that I needed, needed to be after the 3rd every month. Got it to be the 28th which means it's not late till the 4th. Not what I really wanted, but as close as they said they can get it. So then I have to go over that again with financial services!!!! If it's not due yet, don't be rude to me and ask me for my late payment!!! Actually don't be rude to me ever! So all they needed from me was $30!! That couldn't have waited until my bill was due?????????????? Seriously. I paid it no problem, but I can't believe that I actually received a past due amount call for the whole amount that isn't due yet in the first place or a call at all!!!!!
I'm getting SO disappointed in version!!!!!!!!!! I can't even believe how they are treating their customers these days.
I know they don't care that this one person is possible going to start with a new carrier as soon as possible. These are just people doing a job. I don't think they worry about their sales right now. I do have several people on my account and most of my friends have verizon, and we are all getting sick of this.   I think Verizon should re-think their strategy when training their customer services representatives and their financial services department. They are getting out of line in the way they speak to Verizons valued and long time customers. I used to be a big advocate for verizon too. That has been changing this year for absolutely certain.
Thank you for listing if you are. Thank you Verizon if you read this and help to do something about this increasing problem.

Here is my token to this issue.
I am Verizon customer for years…
In the past, I was upgrading my phones in the Verizon stores…
In the past, our basic phones and plans were not complicated. I had no problems with the devices, plans or services. I had no need to call Verizon Customer Service – lucky me. In 10 years maybe only 5 times I called them.
I can not compare if they were good in the past and now they are bad, or whether or not they are going down hill.
My most extensive experience with Verizon customer service I had last week, when I decided to upgrade my device and service, on-line. I have described my experience with Verizon and I posted last night in the community discussion: Basic Phones.
I understand your dissatisfaction.
I think the reason for this may be as follows:
-        More complicated technology in electronics
-        Many more devices
-        Worse quality of the devices
-        A lot more features to be learned
-        Insufficient training
-        Not enough dedicated staff
Of course, all the above do not justify bad service, undereducated or rude employee.
From the standpoint of psychology, people are starting to be rude when they are not able to give the right answer, or the customer will prove that they have no idea what they were talking about.
I feel that there is no general recipe for good behavior. From the customer perspective, I think we should get a good quality of Verizon service.
On the positive front – the good thing is they are in the U.S. We can hear them, understand the language and we are not exposed to the listening: “I apologize for your inconvenience”, which very often it is impossible even to stop the person from repeating this over and over. This phrase should be eliminated from the customer service vocabulary and replaced by something like this: “Sorry to hear, I will try to help you” (if they are really sorry and feel for us) without any repetition.

Dear adobe premier guys...why still u didnt release an update that let us select rushes directly from the timline and drop them into a bin... now if we want to select rushes by select all or few rushes and we throw them into a bin all we get is the whole

We need an update that makes us able to select specific rushes from the timeline including their in and out and put them into a bin..nkw if we do so we get the whole rush without its in and out we already did... i guess it very easy to be solved by ur support team...thank u

We need an update that makes us able to select specific rushes from the timeline including their in and out and put them into a bin..nkw if we do so we get the whole rush without its in and out we already did... i guess it very easy to be solved by ur support team...thank u

Why has my computer slowed after updating with mavericks

i updated to mavericks .since i did this my computer has slowed and i am also getting problems with streaming can i revert back to mountain lion.

how much RAM do you have?
how full is your hard drive?
what apps are you trying to run when things are slow?
do you have any crapware installed, like
antivirus software
defragmenters
"cleaners"
"optimizers"
how long has it been since you updated? Spotlight may be updating, that can take a while, and things may be slow while it does.
Boot into your recovery partition (hold down ⌘R at restart until you see the Apple symbol), go to Disk Utility, and repair your hard drive. While you're there, repair permissions too. OSX Tips Using the Recovery HD
Try a safe boot (hold down shift and restart) : Mac OS X: What is Safe Boot, Safe Mode? . If this works, it means that the problem is with some third-party software you have installed.
Try a test user account: Isolating an issue by using another user account .
That is: if you want, we could try to fix what is wrong. Otherwise, you could certainly go back to ML if you want. How you would get there would depend on how your computer originally came, either with OS installer discs, or with the OS already installed. osx - Roll back from OS X Mavericks ( or any newer OS) to Mountain Lion - Ask Different

HT4623 Why has my ipad2 no software update icon showing?

Why has my ipad2 not showing software, between about and using. Thanks.

If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.1.3. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
Tip 2 - If you're updating via wifi, place your iPad close to your router to preclude getting a corrupted download.
 Cheers, Tom

Iphone 5 has error during iOS 8 update in iTunes & now can't use phone!

i really need help! my iPhone is stuck in limbo, plugged into the computer to iTunes and trying to do the iOS 8 update. now i can't use my phone at all! what do i do?

What computer OS do you have?
Is your computer iTunes up to date?
What happen when you connect iPhone to the computer?

Why won't HP put out an update to their Intel HD 3000 graphics card?

Hey everyone!
I love playing World of Warcraft on my DV7 Entertainment Laptop and they just did an update this past week. Now they are telling me my graphics card is outdated. I went to Intel's site and there have been a few updates from the last time my graphics card was updated in 2011.
I have read that you cant do an update from Intel's site since HP customizes their driver set ups, and I don't understand why HP hasn't done any graphics card updates in so long when they preload wow on their laptops. The gaming world is constantly evolving and needs these updates to continue playing without any issues.
Does anyone have a solution to my problem or suggestions?
Thanks!
This question was solved.
View Solution.

Do me a favor first and just to be sure look in the Device Manager under Display adapters and tell me what you see. If it is switchable you will have two devices there. You should also have an AMD Catalyst Control Center or nVidia in the list of programs. If you do not have either of these, then you do not have switchable graphics and we can proceed to install the latest Intel drivers.
This is the driver package you need:
Drivers you need
This gives instructions on how to do the "force" or manual install of the graphics driver.
http://www.intel.com/support/graphics/sb/CS-022355.htm
As shown in the instructions pick the .zip version of the drivers. These are dated August, 2013 and are the latest for the HD 3000. I have been looking at some WOW sites talking about the new updates and do not be surprised if updating the drivers is not all you need. There is some discussion that the game may have gotten too demanding for integrated video chips and your Intel HD 3000 may not be up to handling the game any more at playable resolutions and with decent video features. But before we go there let's try the driver update. Be sure you understand before pulling the trigger on this. Post back if you need any more help.
If this is "the Answer" please click "Accept as Solution" to help others find it.

I hate iCloud mail: How could apple put out a product that is so unusable. I have spent 3 days of my time searching forums and discussion pages and I have found nothing to correct the problems. I cannot send or receive mail consistently on my notebook.

***. This is the lamest thing that apple has ever done. I wish there was someone to complain to but it is impossible to actually talk to someone. Why did they release I cloud if idoesn't work properly. Gmail is no better the integration of gmail with my Mail app on my mac book is ridiculous. All of my rules are out of whack. I tried changing them and searching for the problem but I can't find anything wrong with my rules. mail just ends up everywhere. A few months ago I loved my mail program, now I am so ****** off. Can Gmail and apple just shake hand and quit ******* there customers over with ****** software.

***. This is the lamest thing that apple has ever done. I wish there was someone to complain to but it is impossible to actually talk to someone. Why did they release I cloud if idoesn't work properly. Gmail is no better the integration of gmail with my Mail app on my mac book is ridiculous. All of my rules are out of whack. I tried changing them and searching for the problem but I can't find anything wrong with my rules. mail just ends up everywhere. A few months ago I loved my mail program, now I am so ****** off. Can Gmail and apple just shake hand and quit ******* there customers over with ****** software.

When is Palm going to bring out an update that will allow video to be recorded on it's Pré?

It's a little rediculous that video recording didn't come on this device.
Post relates to: Pre p100eww (Bell)
Message Edited by bentmusic on 12-04-2009 06:35 AM

For any updates to the Pre please go to http://kb.palm.com/wps/portal/kb/na/pre/p100eww/sprint/solutions/article/50607_en.html. I understand it is frustrating to not have some functionality that others devices do have and you gave up to come to this device. Since the device has been out we have updated it at least 6 times and many features have been added. Your feedback is important, please go here: www.palm.com/feedback to submit any ideas you may have to improve the Pre and webOS.

Why has Verizon put out an update that is breaking most people's phones?!?!

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