Why is my ipod saying 'iPod is disabled, connect to itunes' when i try connecting it to itunes, it comes up with this pop up saying it couldn't take my ipod because it has a passcode on it?, why should i connect it when it doesn't even take it!!!

Why is my ipod saying 'iPod disabled, connect to itunes' when i try connecting it to itunes, it comes up with this pop up saying it couldn't take my ipod because theres a passcode on it?, why should i connect it when it doesn't even take it!!!

Follow ALL the Steps in this article > http://support.apple.com/kb/HT1808
You may have to try it more than once...

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My i pad 2 is stuck,even cannot turn off.when i try to restore through pc,it come out with the words"i tunes could not back up the ipad because a session could not be started with the ipad",may i know whats the problems?tq

my i pad 2 is stuck,even cannot switch off and cannot restore

Hi mattlim,
Welcome to the Apple Support Communities!
I understand that you are receiving an alert that your iPad could not back up because a session could not be started. To troubleshoot this situation, I would recommend reading over and working through the information in the attached article.
If you can't back up or restore your iPhone, iPad, or iPod using iTunes - Apple Support
Best regards,
Joe

I have bought some movies and the don't sync to my iPod touch it comes up with this message that says it cannot be played on my iPod. Please can someone help

I have brought some movies and they just come up with this message that says it cannot be played on this iPod. I've bought movies before without iTunes Extras but these have iTunes extras and they don't want to sync with my iPod
Does anyone know what is wrong?

Sounds like you are trying to sync the HD version of the video. You should try to download the Standard Definition copy instead and sync that to your device as HD content is only compatible with the 4G iPod Touch. See here for more information:
iTunes: May be unable to transfer videos to iPhone, iPad, or iPod
To prevent HD versions from being downloaded in the future head to the iTunes Store, click the Purchased link, and then select TV Shows and remove the tick mark next to Download HD when available. You should be able to download the SD version now from under this same page.
B-rock

It says I'm logged into my Apple ID on my App Store but when I try to download an app it comes up with my mums Apple ID asking for her password yet I have never used her email or Apple ID to login in? Could this be cause we have back up on same comp?

It says I'm logged into my Apple ID on my App Store but when I try to download an app it comes up with my mums Apple ID asking for her password yet I have never used her email or Apple ID to login in? Could this be cause we have back up on same comp?

Bojana321 wrote:
... this has only come up today yet it says I'm logged into mine!
Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...

I have purchased a few albums recently and some of songs will not play as it comes up with a pop up saying they are not authorised to play on this computer. However, when I fill in my Apple ID and password, it says it is in fact authorised...

Therefore, I seem to be going around in circles with it and I'm stuck with half albums and they won't play on my iPod. I don't know what to do about this. Maybe it's something really obvious that I'm missing??

Delete the tracks from the iTunes library, allowing iTunes to move the track files to the Trash. Then download the tracks again from the iTunes Store via this procedure:
http://support.apple.com/kb/ht2519
That fixes the problem for many people. If problems with the tracks persist, go here:
iTunes Support
and follow the instructions to report the issue to the iTunes Store.
Regards.

Often when I try to open Firefox again after closing it, a message pops up saying Firefox is already running (it is not!), so I have to restart my computer.

Many times when I try to open my Firefox (3.6.11) after closing it, a message pops up saying "Firefox is already running. You must close the porcess or restart your computer before you can open it." Because it is already closed and I have nothing else to close, I close the message and try again, and the same message pops up again... So I have no choice but to restart my computer. (charlie181818@*******.***)

See this: <br />
https://support.mozilla.com/en-US/kb/Firefox+hangs#Hang_at_exit

When I try to download an app it comes up with no connection URL and it says I've typed in my password wrong multiple times when I haven't changed the password

So I have tried to download several apps and it asks for my password. I type in my password and then it comes up failure to find service connection URL. After clicking retry multiple times it comes up and say my password is incorrect. When I logged in here my password is correct. How do I fix this

Hi, Taterbug17.
I would recommend signing out of the iTunes Store on your iOS device and sign back in. Here are the steps on how to process these steps.
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/ht1311
Cheers,
Jason H.

My iPad is disabled, but I know the passcode.. When i connect it to iTunes it says it can't access it because it has a passcode. How can i get rid of the passcode without resetting the iPad? And if there is no way to do so, how do I completely reset it?

My iPad is disabled, but I know the passcode.. When i connect it to iTunes it says it can't access it because it has a passcode. How can i get rid of the passcode without resetting the iPad? And if there is no way to do so, how do I completely reset it?

How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.htmlhttp://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tbhttp://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Devicehttp://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htmhttp://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
You may have to do this several times.
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
 Cheers, Tom

I'm trying to reset my ipad from ITunes after i disabled it but it keeps telling me that it can't complete it because it has a passcode please help!!

I'm trying to reset my ipad from ITunes after i disabled it but it keeps telling me that it can't complete it because it has a passcode please help!!

FORCE IPAD INTO RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port.
DO NOT RELEASE BUTTON until you see picture of iTunes and plug
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note:
1. Data will be lost if you do not have backup
2. You must follow step 1 to step 4 VERY CLOSELY.

I was trying to restore my itouch and when i pressed "restore" and then pressed "restore and update", another sign popped up saying "The ipod "ipod" could not be restored. The disk you are attempting is full. Removing files and empty the recycle bin

i was trying to restore my itouch because it showed on my itouch the itunes bar on top and the charger on bottom so i went on itunes and when i pressed "restore" and then pressed "restore and update", another sign popped up saying "The ipod "ipod" could not be restored. The disk you are attempting is full. Removing files and empty the recycle bin will free up additional space. What do I do?!?!?! please help me ASAP

Hi
I followed this guy's instructions and it worked:
http://evsiphone.blogspot.com/2009/05/iphone-iphone-could-not-be-restored.html
I did disable the security (AVG and Zone Alarm) when I tried on my own PC. My wife's laptop which eventually got it working also uses AVG and Zone Alarm but on an XP O/S whereas my PC is Vista - maybe this is why.
Cheers for you help.
Andy
Message was edited by: bigbadandy

How do i move ipod nano content to a new Windows computer? My old computer died and when i try to sync to itunes on my new Windows computer, it says it will erase what's on the ipod. I can't seem to de-authorize the old computer (it's been recycled).

Hi, I'm an ipod newbie, and unsure of what product i have-i believe it's an ipod nano, but can't seem to find any info on itunes that will identify my product.
how do i move ipod nano music to a new Windows 7 computer? My old computer died and when i try to sync to itunes on my new Windows computer, it says it will erase what's on the ipod. I can't seem to de-authorize the old computer (it's been recycled). Does this mean I have to start all over and read in my CD's into itunes? seems very inflexible/inelegant...
thanks for your help, sorry if this question has already been answered before!

Is there no ANSWER TO THIS PROBLEM?

Why when I try to login the Itunes Connect with my Apple ID it always says: "Apple ID does not have permission to access iTunes Connect."?

Why when I try to login the Itunes Connect with my Apple ID it always says: "Apple ID does not have permission to access iTunes Connect."?

Look on one of your bank statements and be sure to enter the billing address exactly as it shows on the statement. Some folks forget where they actually get the statement. They put their home address in iTunes/Mac App Store and they actually get the statement at their place of employment or vice versa.

When trying to restore and update my ipod touch it comes up with an error message saying: "The ipod can not be restored this device isnt eligible for the requested build"

When trying to restore and update my ipod touch it comes up with an error message saying: "The ipod can not be restored this device isnt eligible for the requested build" How do i fix this?

I am having the same issue. I just had the battery replaced at a third party store. The battery powers the ipod up but it needs to be restored. It is saying it isn't eligible for rebuild. I am running MAC OS 10.4.11 itunes v. 9.0 and I just want it to be restored. I need help. Oh and its an 8 gb ipod touch.

TS1814 I had to restore my Ipod Touch and now I can't connect to anything on it. When it asks for my Apple ID it comes up with an error message and says that it can't connect to the server. I have checked my WiFi connection and its connected.

I have had to restore my Ipod Touch and now I can't connect to anything on it. When it asks for my Apple ID it comes up with an error message and says that it can't connect to the server. I have checked my WiFi connection and its connected.

Hi there,
I would recommend taking a look at the troubleshooting steps found in the article below.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
-Griff W.

I recreived an IPOd classic from a friend. When I try to download my Itunes Library it says I don't have access priviledges. How can I fix this?

I received an IPOD classic from a friend. When I try to download my Itunes library it says I do not have access privileges. Help, how can I fix this?

Here is an old post which might help you.
https://discussions.apple.com/message/9644723#9644723

Why is my ipod saying 'iPod is disabled, connect to itunes' when i try connecting it to itunes, it comes up with this pop up saying it couldn't take my ipod because it has a passcode on it?, why should i connect it when it doesn't even take it!!!

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