Why isn't my ipod and iphone not connecting to my new laptop on my itunes that i have downloaded

I do not understand why my ipod and iphone not connecting to my new laptop that I got for Christmas. It did for a while and now its not. My itunes is up to date and so is my phone and ipod. Why isn't my itunes finding/syncing my ipod and iphone?!

See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or               
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests

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