Why isnt the import option selectable on my adobe pse 11?

On the drop down menu on my pse11 the import/export options are unselecteable, does anyone know why this is and how it can be resolved as I would like to be able to import things.

First of all, are you in Expert mode? If not, go there.
If that's not it, more details please, like operating system and version, and do you mean in editor or organizer?

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