Why Mobilicity charges BIS for Blackberry 10 OS?

Hello,  
I have data plan with Mobility Canada, when I changed from Android to Blackberry, the data doesn't work.  I called my carrier a few times, they all told me the samething, they need to set up BIS for my phone, but when I explained to them that the 10 OS doesn't require BIS, they are clueless but insist to charge me extra to get it work.
Blackberry claimed that it will work with normal data plan, why it doesn't allow the user to change/update the APN instead let the carrier charge the user for a fee to fix it?  Or even automatically update with whatever APN that works with the carrier?

Mobilicity wrote back to me:
"We are sorry that your were misinformed.
Mobilicity does not charge an additional cost for BlackBerry internet service for the BlackBerry Z10. If you purchase a third party BlackBerry Z10 you would be charged for the first month only."
I hope that explains things. If not, their number is 1-877-866-2458.
Cheers.  
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