I just bought a power adapter and it is not working, says "not charging".   The same for the mobile charger.   Anything I need to do in the setting?

I just bought a power adapter and it is not working, says "not charging".   The same for the mobile charger.   Anything I need to do in the setting?

The device is locked to the carrier it was purchased through unless you specifically purchased it as unlocked directly from Apple.
Only the carrier to whom it is locked can authorize it's unlocking.  To do so, the user much contact them to start the unlock process.

Similar Messages

  • I just bought a new desktop and will be taking my old one to the apple store tomorrow to have the data transferred. Does the transfer include the transfer of programs or just data?

    I just bought a new desktop and will be taking my old one to the apple store tomorrow to have the data transferred. Does the transfer include the transfer of programs or just data?

    They will simply use Migration Assistant to transfer your Home folder, third-party applications and support files, and system preferences. This is something you could do yourself. You would need a Firewire cable to connect between your old computer and your new one. Migration Assistant is installed in the Utilities folder of your new computer.
    See Transferring files between two computers using FireWire and How to use Migration Assistant to transfer files from another Mac.

  • I have just bought a new Imac and it will not load my copy of FCE 3.5 as it says "PowerPC applications are no longer supported". So how do I get to use the version of FCE I am used to and have paid for ?

    I have just bought a new Imac and it will not load my copy of FCE 3.5 as it says "PowerPC applications are no longer supported". So how do I get to use the version of FCE I am used to and have paid for ?

    I do not have any experience with Final Cut, but if you have existing projects that you MUST access; then you are in need of a solution on your new iMac in Mountain Lion!
    Unfortunately you got caught up in the minor miracle of Rosetta.  Originally licensed by Apple when it migrated from the PowerPC CPU platform that it had used from the mid-1990's until the Intel CPU platform in 2006, Rosetta allowed Mac users to continue to use their library of PPC software transparently in emulation.
    However, Apple's license to continue to use this technology expired with new releases of OS X commencing with Lion (and now Mountain Lion).  While educational efforts have been made over the last 6 years, the fact is that Rosetta was SO successful that many users were caught unaware UNTIL they upgraded to Lion or Mountain Lion.
    Workarounds:
    1.  Purchase a used Mac that will run Snow Leopard (with the optional Rosetta installed) and continue to run FCE on that Mac (you can actually use Screen Sharing with a "headless" used Snow Leopard Mac Mini and use the 27" screen from your iMac to view and work FCE in the Mac Mini environment);
    2.  Upgrade to an Intel compatible version of FCE and hope it converts your existing projects to its newer format correctly.  There is much debate that the newer version of Final Cut are eliminating many needed features; for example Final Cut Pro X vs. Final Cut Pro 6 -- many users are staying with version 6;
    3.  Install Snow Leopard (with Rosetta) into Parallels and then install FCE in the Snow Leopard environment:
                                  [click on image to enlarge]
    Full Snow Leopard installation instructions here:
    http://forums.macrumors.com/showthread.php?t=1365439
    NOTE: STEP ONE of the instructions must currently be completed on a Snow Leopard or Lion Mac and the resulting modified Snow Leopard.cdr install file can then be moved over to your Mountain Lion Mac for completion of the remaining steps.
    NOTE 2:  Computer games with complex, 3D or fast motion graphics make not work well or at all in virtualization.

  • HT201269 I just bought a 5S Iphone and will be retiring my Iphone 4.   The music copied from Itunes to my new phone, but the apps did not.  How do I get the apps to copy to my new Iphone?

    I just bought a 5S Iphone and will be retiring my Iphone 4.   The music copied from Itunes to my new phone, but the apps did not.  How do I get the apps to copy to my new Iphone?

    The same way they were put on the previous iPhone, sync them.
    Alternatively, read the article from which the question was posted and follow the explicit instructions provided.

  • I have just bought a Macbook Pro and sync data from my old version onto the new one...However when I tried opening the mail client...Message window does not appear.

    I have just bought a Macbook Pro and sync data from my old version onto the new one...However when I tried opening the mail client...Message window does not appear. The old Macbook Pro I was using used Snow Leopard. Now with the new it is a Lion. Toruble now when I click onto new message window I have the spinning icon which show it is trying to load. However it fails and Im left with having to Force Quit it. How can I resolve this problem

    Tunes: How to move [or copy] your music to a new computer [or another drive] - http://support.apple.com/kb/HT4527
    Quick answer if you use iTunes default preferences settings:  Copy the entire iTunes folder (and in doing so all its subfolders and files) intact to the other drive.  Start iTunes with the option (shift on Windows) key held down and guide it to the new location of the library.
    Downloading (using iOS or computer) past purchases from the App Store, iBookstore, and iTunes Store - http://support.apple.com/kb/ht2519 - enabled with iTunes 10.3 and newer; not available in all countries; apps, books (not audiobooks), music, t.v. shows, and movies (some - not all studios have permitted this). Movies currently available in the USA only. Downloading previously purchased movies and TV shows requires iTunes 10.6 or later.  Discontinued items not available. For items not included in the iCloud list (e.g., ringtones), or locations or computer systems where iCloud is not (yet?) available, you only get one download per fee paid.  Apple notes it is your responsibility to back up your purchases.
    Select the store on the left side of iTunes.
    Click on Purchased on the right side under Quick Links.
    You can re-download your available previous purchases.

  • I plugged in my macbook pro power adapter and heard a loud bang. I checked the charger by opening it and found out the charger blew the whole mother board up. So i buy another charger, as i live in Egypt, that blew up the same way, please help.

    I plugged in my macbook pro power adapter and heard a loud bang. I checked the charger by opening it and found out the charger blew the whole mother board up. So i buy another charger, as i live in Egypt, that blew up the same way, please help.

    You'll certainly need a new logic board.
    If I were you, I would take the machine into your local Apple Store or an AASP and have them evaluate the problems and give you an estimate for repair. If you're out of warranty, be prepared to pay a very high price to get your computer repaired.
    Good luck,
    Clinton

  • Just bought a new pc and itunes will not open. I have tried thto repair and reinstall but still no itunes

    just bought a new pc and itunes will not open. I have tried thto repair and reinstall but still no itunes

    Best route here is to uninstall iTunes completely using the Windows Control Panel.
    Make sure you know exactly which version of Win 7 you're running.
    Restart your computer from cold (with no iTunes).
    Go to Apple website and download the correct version for your operating system.  Install following Apple prompts.
    Once installed, close iTunes.
    Restart your computer from cold (with new iTunes).
    Start iTunes - all should be operating well!  Good luck ...

  • I just bought an Apple TV and I'm trying to connect airplay but the icon does not appear! My iPhone and Apple TV are on the same wifi connection but the airplay button does not apper?

    I just bought an Apple TV and I'm trying to connect airplay but the icon does not appear! My iPhone and Apple TV are on the same wifi connection but the airplay button does not apper? The same thing with my iPad mini

    Try restarting all devices including portable  iOS ones and your router.
    Check Airplay is not disabled in AppleTVs settings.
    AC

  • I just bought an iPhone 4s and synched it yesterday.  I backed up the old phone (a 3GS), then restored all that to the 4S.  It generally worked well, except it truncated all SMS messages after October 20.  Can I get the new messages on the new phone?

    I just bought an iPhone 4s and synched it yesterday.  I backed up the old phone (a 3GS), then restored all those files to the 4S.  It generally worked well, except all SMS messages after October 20 were not there.  How do I get the newest messages from the old phone on the new phone?  (I wouldn't mind getting ALL the SMS messages...)
    Thanks for any help.
    Arthur in VA

    Basics from the manual are restrt, reset, restore.
    Have you tried each of these?

  • I just bought a time capsule and it will not connect to preexisting home WiFi.

    I just bought a time capsule and it will not connect to preexisting home WiFi.  The Airport Utility recognizes one of my neighbors networks but not mine.  I have ATT&T U-verse.  I understand I can use the Airport time capsule as a router but would prefer to use it in my existing network

    tallswag wrote:
    I have a similar hookup, I have a Airport Extreme & Time Capsule. I would like to connect my Extreme to the Time Capsule "6th gen". I would also like to use the LAN ports on the Extreme. Can this connection be done wirelessly or wired? I'm using a Mac Tower that does't have a wireless card if that's important. 
    As long as you have two apple routers then it is up to you which way you do it.
    You can connect them by ethernet and use it setup as roaming network.. for wireless.. it will simply be bridged on the router side. Ethernet is much the faster solution.
    But if you want to use wireless link that is also fine if the range is not too great. Then ethernet to the computer.. so you effectively have a wireless bridge...
    so, Cablemodem----Airport Extreme- - - - - - - -wireless link- - - - - Time Capsule------computer
    Where the more solid lines are ethernet.. that is possible setup. And using the TC directly on ethernet to the computer will keep your backup speed good while also giving you hopefully your full internet speed so that works well.

  • So I just bought an iPhone 5s and Touch ID was working fine until the software update is that a bug ? Because I don't think my home button broke

    So I just bought an iPhone 5s and Touch ID was working fine until the software update is that a bug ? Because I don't think my home button broke

    Have not heard of that but here is what I would do - test after each step to see if the problem is solved
    1. Restart or reset your iPhone, iPad, or iPod touch - Apple Support
    2. If that does not work - back up to iTunes and restore to factory settings
    3. Check to see if the problem is resolved before restoring from backup

  • I just bought an iPhone 5c but siri doesn't work when I press the home button only raise to speak works! Siri is activated and everything any help?

    I just bought an iPhone 5c but siri doesn't work when I press the home button only raise to speak works! Siri is activated and everything any help?

    Press and hold Home until it beeps.
    Then let go and speak. Or contune to hold and speak and let go when finished speaking.

  • HT204053 I just changed my  Apple Password and icloud does not recognize the password.

    I just changed my  Apple Password and icloud does not recognize the password.

    To change it on your iPhone you have go to Settings>iCloud and delete the account, then set it up again with your new credentials.  When you delete the account from your phone it will delete any data you are syncing with iCloud (such as contacts and calendars) from your phone but it will remain in iCloud.  Provided your are signing back into your existing account and not changing to a new account, it will be synced back to your phone when you sign back in.

  • New power adapter and battery, still not working?!

    A couple days ago, my macbook stopped charging. The power adapter was plugged in, but there was no indication that it recognized it or was charging, so I figured it was a broken power adapter. I bought a new one, plugged it in, everything was fine - until the next day. The new power adapter stopped working as well. So, I go to the genius bar, and they tell me it's my battery. I buy a new battery and plug in the new charger. Everything's working again, until I unplug the power adapter to move my laptop into another room - and now it's not charging again! I tried every power outlet, and something is definitely wrong with the macbook itself. I'm pretty frustrated since I've now spent $200 on new stuff and the problem still isn't resolved.
    Does anyone have any ideas?

    A, I love Alexia Potatoes--I think I'm having some garlic mashed with dinner tonight.
    B, Have you downloaded and applied this firmware update?
    http://support.apple.com/kb/DL1311
    Before you do so, you may want to try just a plain old SMC reset:
    http://support.apple.com/kb/ht3964
    Good luck!

  • I just bought an iPad 2 and it will not connect to wifi. I can't connect it to itunes because i don't have a laptop. It says it can't connect to my wifi but the password IS right. Help!!!

    I bought a wifi ipad2 recently and I can't get passed the set up screen. It will not let me connect to my wifi initially? I have the correct password. someone please help!!

    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    Additional things to try.
    Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    If none of the above suggestions work, look at this link.
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130?tstart=60
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

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