Why the RSC can not found my JRE1.6.0.06 on windows server 2003 ?

Question

I installed the SUN RSC program on my windows server 2003, It required JRE 1,3 or later,then I installed the JRE.16.0.06, I set the JAVA_HOME and CLASSPATH,I can got correct information with java -version commend on cmd,but the RSC still told me that it required JRE 1.3 or later.
Why ?

Answer 1

We run our Sun V480s and E250 (Solaris 10) headless, and depend on RSC (both CLI and GUI) to access the consoles from Windows.XP desktop machines.
We have been using the RSC GUI from the Wintel boxes quite successfully for several years, and appreciate having the RSC devices in our Sun servers. We rely on Sun's RSC software.
Several days ago we installed the current Sun JRE (1.6.0.06) on the Windows machines. RSC GUI now fails to run on the Windows machines, displaying a message box advising that Java 1.3, or later, is required and directing us to download 1.3 or later.
Since 1.6 is later than 1.3, it would appear that Sun's current JRE broke the existing Sun RSC GUI app.
How could Sun do this? WIll they release a fix?
We will try to open a Service Request, but are having difficulty due to Sun's problems implementing the new Support Contract arrangements, and it is not clear that we can access our support at this time. Sun has physically visited our facility, and given us absolute assurance that they will continue our existing contract for the duration of their difficulties, while simultaneously lapsing our contract when we attempt to access it online. Consequently, we cannot immediately get contractual assistance on this matter, through the normal support channel.
Thank you.
DG
Edited by: david_grove on Jun 4, 2008 5:53 PM