Why the window setting the printing disappeared when I try to select the page number of pdf file

When I send the pdf file to the printer and try to select the page number to be printed by entering (e.g., 4-10), the page for setting up printing work suddenly disappeared.   As a result, I could only print pdf files from page 1 to the end, if I want to print any document.   I have no problem with printing word documents.  Thus, it should not be problems related to printer, right ?
Your help is highly appreciated !

What is your operating system?  Reader version?
You mean the Print panel completely disappears when you enter some page numbers?

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