Why when i am buying credits for a game on my ipad, they told me to contact my itunes support to continue??

why when i am buying credits for a game on my ipad, they told me to contact my itunes support to continue??

If you haven't already done so then you will to contact iTunes support to find out why (these are user-to-user forums, and nobody on here will know the actual reason) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

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