Why won't iTunes save my Album Artwork when I drag it to "Get Info"?

In previous versions of iTunes I could copy/paste or drag JPEG copies of album art into "Get Info" for that album. With the latest update that is no longer possible. Any suggestions?

.wav tracks don't have a tag, so you can't save artwork, or indeed other metadata to them. Use AIFF or Apple Lossless if you want the highest quality, but 256k or 320k mp3 may be just as good depending on the equipment you have and your own hearing.
tt2

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Why wont my iTunes download the album artwork for the cd's that I import?

I'm a new Mac owner so I may be overlooking something simple. I have imported a few CD's succesfully but when i select "Preferences" and "Get Album Artwork" a message comes up that says "Could not get album artwork". I have looked in the itunes store to see if they have the album and its there... so why wont iTunes import the artwork to the albums i have imported? Thanks!

Where else can I get this?
On the World Wide Web!
iTunes will find the artwork if the album is available in the iTunes Store and your metadata precisely matches the Store data, in every respect (spaces, punctuation, spelling).
If iTunes does not get the art, simply use a web search to find the correct image.
To paste an image into a song file, highlight the file, use the command File > Get Info, open the Artwork tab, and drag the image into the space for art (or use Copy/Paste).

My new Nano won't show all the album artwork when playing

When i'm listening to music on the nano, some album artworks will show and others won't. All my songs on iTunes have artwork so i don't understand why they won't show up on the iPod.
This isn't a drastc problem, just really gay.
If anyone knows how to fix the problem please let me know! Thanks!

Hi csimiamifreak1,
Is your iPod appearing in "My Computer" or not?
If it isn't, then see this:
iPod missing in "My Computer" or in iTunes for Windows
If your iPod is showing up in "My Computer" as a device, but not in iTunes, then you may want to check out the suggestions in these articles:
iPod is recognized by Windows but not iTunes
iTunes 7 doesn't recognize iPod
-Kylene

Album artwork doesn't show up on Get Info window?

I downloaded iTunes 7. Now, when I open the Get Info window and go to the artwork tab, the artwork doesn't show up, even though I can see it in the regular iTunes window! Help? Anyone?

iTunes 7 does some stupid things with the artwork. The artwork tab in Get Info is the artwork that is contained inside the music file. iTunes 7 also downloads artwork for songs but then it doesn't store it inside the song file -- it just puts in in a folder on the computer.

Why won't iTunes save my library?

A pop-up randomly appeared saying that iTunes couldn't save my library because I didn't have enough access or something. When I tried to sync my music, none of them were able to be synced onto my iPod touch 5th gen. Why is this so, and how do I fix this problem??

It could be several things but we need fuller information. If I go into a doctor and just say I have a cough it could be an allergy, it could be dusty, it could be flu, it could be cancer... If I say it only happens when I work in a bakery that provides a clue. If I say I also have a fever that provides more information.
Is this only happening with purchases from the iTunes Store? Possibly something in purchased media (I am pretty sure this has only happened with purchased media) is periodically checking back with the iTunes Store and resetting the tags in the iTunes library file but not in the actual media files (metadata are stored in both). I haven't seen a truly systematic diagnosis of the issue (I use an old iTunes and have no iTunes account so I can't test anything myself). There are temporary workarounds but tags will still revert after a time.
Something to try (post by turingtest2) - https://discussions.apple.com/message/26454072#26454072
If the above doesn't work:
2014 discussion about edited tags for Store purchases reverting to originals - https://discussions.apple.com/message/26077896#26077896 - edited tags are still present in the media file but revert to the originals in the iTunes library file. Workaround is to refresh tags so media file tags are re-read and used in library file.
https://discussions.apple.com/message/26193185#26193185
https://discussions.apple.com/message/26335620#26335620 - user ended up rebuilding iTunes library from scratch
Send feedback to Apple about this so they know it is an issue they need to investigate:
http://www.apple.com/feedback/itunesapp.html
Don't expect an immediate solution but maybe the next time they update the software it may be resolved.

Why won't iTunes save changes to my music library?

It seems like every time I update my music library (i.e. add ratings and such), it resorts to the default the next day (i.e. ratings are lost and changes are restored). Can anyone explain why iTunes won't let me make changes in my music library?

It could be several things but we need fuller information. If I go into a doctor and just say I have a cough it could be an allergy, it could be dusty, it could be flu, it could be cancer... If I say it only happens when I work in a bakery that provides a clue. If I say I also have a fever that provides more information.
Is this only happening with purchases from the iTunes Store? Possibly something in purchased media (I am pretty sure this has only happened with purchased media) is periodically checking back with the iTunes Store and resetting the tags in the iTunes library file but not in the actual media files (metadata are stored in both). I haven't seen a truly systematic diagnosis of the issue (I use an old iTunes and have no iTunes account so I can't test anything myself). There are temporary workarounds but tags will still revert after a time.
Something to try (post by turingtest2) - https://discussions.apple.com/message/26454072#26454072
If the above doesn't work:
2014 discussion about edited tags for Store purchases reverting to originals - https://discussions.apple.com/message/26077896#26077896 - edited tags are still present in the media file but revert to the originals in the iTunes library file. Workaround is to refresh tags so media file tags are re-read and used in library file.
https://discussions.apple.com/message/26193185#26193185
https://discussions.apple.com/message/26335620#26335620 - user ended up rebuilding iTunes library from scratch
Send feedback to Apple about this so they know it is an issue they need to investigate:
http://www.apple.com/feedback/itunesapp.html
Don't expect an immediate solution but maybe the next time they update the software it may be resolved.

Why won't iTunes save my customizations?

HELP! Every time I customize the info of my songs on iTunes, the next time I open up iTunes, all the edits I made change back. It is extremely annoying and it takes a while for me to fix all the things I want to fix.
My laptop died on me recently so I've switched to the family desktop. This iTunes memory swipe has never happened before to me and my sister who regularly used this computer before she got a laptop for Christmas told me iTunes never did this to her on this computer.
Is there a problem with my iTunes? Any way to save changes?

It's probably a Vista permissions problem.
Take _full control and ownership_ of your top-level music folder,and all its child/subfolders.
Having read & write permissions is often not enough for Vista.

HT1473 Why won't iTunes import my WMA files when I add a folder?

I had been using iTunes on a Windows 7 machine, and it would import WMA files with no problem. I decided to move to iTunes on my MacBook Pro, and iTunes will only import the files that are already in mp3 format. It just ignores the files that are in WMA format.

The Mac version of iTunes doesn't convert WMA files. Use a third party tool or convert them on a Windows system.
tt2

Why won't iTunes store save my credit card code?

I have to re-enter my credit card code each time I make a purchase through the iTunes store on my laptop (PC) running Windows XP. Why won't iTunes save it?

Is it actually prompting you for a credit card, or just asking you to verify billing details? Due to recent security issues and identify theft (mostly due to phishing scams), the iTunes Store seems to be requiring more frequent verification of billing information, even if you have a balance from a prepaid card. Go into the Payment information in your account and set the payment method to "none", if it's not already, which should then stop the regular requirements for verification. It may still ask - mine did for a while - but you should just be able to click through the buttons without problems.
By all means, though, if you prefer eMusic, use that service.
Regards.

Please help. iTunes Won't Save My Album Artwork

OK, here’s a basic question that will probable be easy to answer. I have iTunes 8 on a MAC 10.4.11 and it won’t save my album artwork. I have a play list of 23 songs and for some reason track 21 and 22 keep rejecting the artwork I drag and drop. I have tried adding the image as both a JPG and PNG in various sizes and resolutions.

Patience! You just posted the original 30 minutes before your follow up. Give people time to find your post. Anyway...
All you did is changed the preference so that any NEW stuff you import will look up artwork. For any albums already in your library, select all the songs from the album, right click, and pick Get Album Artwork.
Patrick

HT1473 I am having to recreate my itunes library and do not understand why prior album artwork appeared in my older library but not the new library? Is there some way to scan itunes for missing album artwork?

I am having to recreate my itunes library and do not understand why prior album artwork appeared in my older library but not the new library? Is there some way to scan itunes for missing album artwork?

do you have a strongly recommended default "managed" library (the iPhoto preference to "copy imported items to the iPhoto library is in its checked state) or a referenced library - you have unchecked that option?
It sounds like you have a referenced library and are now experiancing one of the very siginificant drawbacks of a referenced library and one of the many reasons they are strongly not recommended
Also note that iPhoto '11 may use alises in the originals folder as part of the upgrade
It is important that we understand exactly what you have and what is not sorking - what error messages you are getting
You must NEVER make any changes of any sort to the structure of content of the iPhoto library - there are no user servicable parts in it -- and you can not rebuild yoru librtary - only iPhoto ir iPhoto Library Manager - http://www.fatcatsoftware.com/iplm/ - can rebuild a library unless you are a SQL programmer and understand the structure that iPhoto uses
LN

ITunes cannot find album artworks

Hello, I imported some purchased Cd's I have at home to iTunes and the album artwork does not appear. I tried all the ways to make iTunes get the artwork as the iTunes help says and still, "artwork could not be found". Is there a way I can make iTunes to automatically download the album artwork??
thank you

Do you know I have the same problem.
I go to HMV with my daughter and spend time browsing music together. We come home and inport our music. It always finds the track and album names but cannot find the Artwork. This does not seem to apply to odd or old stuff, even chart CDs.
To add insult to injury if you type the album name into Itunes it is there, with the artwork.
Another reason why I HATE Itunes......

Can't open itunes because of album artwork

Ok, so everytime that I try to open my itunes account, a little itunes setup assistant window pops up telling me that itunes can automatically download album artwork when I add songs to my library. It goes on in greater detail how to do it and then at the bottom of the window it says "ok" and "cancel". The problem is that the window won't let me click either of the buttons or even close the window all together. I have to pull up task manager just to close it. It has done this everytime I have tried to open itunes and I don't think it will let me get to my library until I can hit either ok or cancel. Does anyone have any ideas on how to make the window go away or work? I really am missing my music.

iTunes depends on a good QuickTime install, because it uses QT codecs for video and audio.
Does QT open OK? If not, uninstall it using Control Panel > ADd/Delete Programs. Then install the standalone version. More detail:
http://support.apple.com/kb/TS1371

Why won't iTunes accept Jim French Productions as an artist?

I am interested in purchasing single episodes of radio dramas from Jim French Productions through iTunes. I noticed that iTunes (via Audible) sells Jim French Productions collections in the Audiobook store, but audiobooks are not available for redownloading on any idevice. You can only download them once and must sync all your devices to one computer.
So, the perfect solution for both Jim French Productions AND iTunes is to accept them as artists and allow them to sell their episodes in singles or full albums of multiple tracks. I have contacted them and they said iTunes and Apple continue to reject their submissions. And that is just preventing me from giving you both money. And I would probably buy them all if I could buy them as music tracks where I could download them to any device without syncing.
So, why won't iTunes accept Jim French Productions as an artist? And what else can be done to get them accepted?
Curtis
(I'm not affiliated with them in any way. I'm just tired of buying audiobooks on iTunes that I can't easily access and buying episodes through JFP website where I have to add to my iTunes and then sync devices. I just want to buy single episodes of a show that I enjoy listening to very much.)

I know I'm talking to iTunes users here, which I hope would include some iTunes employees since I don't know how to reach them. Apple's website makes it near impossible to actually talk one-on-one with anyone who matters. Makes sense. It just leads to threads like this.
Jim French does have audiobooks on iTunes and they are through Audible. I mentioned that. The only problem is that if you buy those on iTunes, you can't redownload them on other devices like you can with music. I know this. I've purchased many audiobooks and I HATE that system. And I dislike Audible's DRM. I want to buy audio content (whether it's music or books) and be able to access it on any device without having to sync devices, but ALSO have it backed up so I can listen 20 years from now without paying $20 for it again then.
So, I'm reaching out here in case some iTunes employee might be able to shed some light on why a company that iTunes has allowed to sell audiobooks (through Audible) on the iTunes Store won't allow them to sell individual tracks in the music section. There are tons of other albums of Old Time Radio shows in album form in the music section. So why not them?!
Thanks for meaning well and trying to help.

Why won't iTunes allow my iPhone 5 and iPhone 6 to play 176.4/24 AIFF files created in December of 2014 and January of 2015, but will allow my iPhone 5 and iPhone 6 to play 176.4/24 AIFF files created before December of 2014?

When I buy and download high resolution music files (FLAC and DSD), I convert them to AIFF files and add them to my iTunes music library. Specifically, I have been converting DSD64 files to 176.4/24 AIFF files. These AIFF files (modified in some respects by iTunes) have been synched to my old iPhone 5 and new iPhone 6. Until December, every 176.4/24 AIFF file played as expected. In December, I purchased two DSD64 albums, which I converted to 176.4/24 AIFF files using AudirvanaPlus 1.5. These 176.4/24 AIFF files will not play on either iPhone. When I converted those DSD64 albums to 88.2/24 AIFF files, they played on both iPhones. In December, I also purchased several 192/24 FLAC albums and converted them to 192/24 AIFF files using Amarra HiFi. These 192/24 AIFF files play properly on both iPhones.
Why won't iTunes allow my iPhone 5 and iPhone 6 to play 176.4/24 AIFF files created in December of 2014 and January of 2015, but will allow my iPhone 5 and iPhone 6 to play 176.4/24 AIFF files created before December of 2014?

I have a similar problem and have spent three sequential days at the Apple Genius Bar before we were able to exclude most other possibilities and found that certain files (in my case all mp3s from CDs I own) that play just fine in iTunes 11.0.1 and that used to play in iOS 6.0.1 do not play in iOS 6.1. We restored the phone to factory settings and synced only a few of the music files that were problematic. They still did not play. We reproduced the problem on my iPad mini (iOS6.1).
Apple Telephone Support suggestion was to convert all mp3 files in iTunes to AAC (which according to Apple Website may degrade sound quality). No further suggestions or escalation but a recommendation to place comments on www.apple.com/feedback and, if there are enough complaints, someone at Apple might take an interest in this problem. Something has changed in iOS 6.1 where files that played on prior mobile system software no longer work.
Apple, please pay attention to this glitch with iOS 6.1.

Why won't iTunes save my Album Artwork when I drag it to "Get Info"?

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