Why won't QuickTime Pro validate and install?

I purchased QT Pro and have QT 7.6.7 installed already. But the registration process won't accept my registration code. Not sure why unless it is because when I open Control Panel and then open Quick Time (32-bit) that means QT Pro is not compatible with my 64-bit PC running Win7. Any suggestions?

Make sure you're entering in both the user name and key code exactly as in the email Apple sent you. Any error in either, including leaving off a salutation (for instance, if the email says "Mr. John Smith") will cause the registration to error.
Also make sure you purchased a key for the correct platform (Windows or Mac). QuickTime keys are not cross-platform.
Hope this helps.

Similar Messages

  • Why won't QuickTime Pro 7.0.4 open my MIDI files?

    Have QT Pro 7.0.4, OS 10.4.6, Safari 2.0.3 on eMac computer. Downloaded MIDI from Classical Music Archives but file won't open. When try to open it, get message on eMac screen "QT cannot open the file tmcpsolf.mid It is not a file that QT understands (-2048)". I could open MIDI files from any source easily in OS 9.0.4 with QT Pro.
    I checked MIME settings in QT preferences, and MIDI is checked as "on".
    Also can't open MIDI file in eMac of piano music I saved on floppy disk from my Yamaha digital piano MIDI recorder. Get same message as above.
    What can I do to get QT to open and play MIDI? Thank you.
    eMac   Mac OS X (10.4)  

    Hello,
    Sorry for such a long message, but I want to make sure you have all the correct information. Issue #1 is still unsolved. Issue #2 I solved (see below).
    Issue #1: QuickTime Pro 7.0.4 won't open Midi files created by external Midi recorder. QT does not recognize Midi file.
    Just to clarify, I have a digital piano without USB, so I can't connect the piano to my new eMac to record my music with a suitable computer based Midi recorder/synthesizer and related program. This is my first attempt at recording Midi on an external, not computer based Midi recorder.
    I have never tried to use any Midi recording process with my old iMac, OS 9.0.4, QuickTime 5.x
    A few days ago I purchased an old (but new, never been used), Midi recorder which does not have USB but it connects to my piano to record as Midi what I play and save on its built in floppy disk. I use the in and out Midi portals on my piano and Midi recorder to send signals back and forth to the recorder, and play the music back in the piano so I can hear what I just played. That part works fine. The recorder is limited to only one Midi track per file for
    recording music.
    The floppy is MicroSoft DOS format which I initialized with the recorder before using it per the recorder's manual.
    After recording several Midi files in the floppy, I wanted to hear them in my eMac and e-mail them. I assumed the Midi format would be recognized by eMac, regardless of the MicroSoft DOS format of the floppy, and that QuickTime would open them. Isn't .mid a generic extension recognized by Mac and QT as a Midi file?
    The eMac displayed the Midi files (.mid) on the desktop (I used Imation SuperDisk external floppy drive to transfer the Midi files to eMac). When I double clicked on these files to open them, I got the message I quoted above in my first posting, that QuickTime did not recognize the Midi file.
    Perhaps my recorder has some sort of code it assigns to the Midi it records that the Mac and/or QuickTime can't recognize? Or QT won't recocgnize a one track Midi file?
    Do you have any guess as to why QT won't recognize my .mid files?
    Issue #2: QT won't open Midi music I download from classicalarchives.com
    This issue I solved a few hours ago - see below.
    In my old iMac, OS 9.0.4 I would double click and listen to Midi music files at classicalarchives.com or any other url via QuickTime Pro 5.x, no problems.
    I also downloaded, saved and opened them with QT 5.x
    In new eMac, when I double click the Midi file on web, QT automatically opens usual player window and I can listen to Midi OK.
    When I save file as "Source" from the above QT window, it is a Midi file (.mid) which QT will not open on the desktop, I get identical "not recognized" message I get with Midi recorder files.
    I found a solution to opening and hearing the downloaded file as follows:
    When I save Midi file via QT player window as "QuickTime Movie" (.mov), I can open it with QT and listen to it. So, Issue #2 is solved in order to listen to the Midi I download.
    Thank you for your time and trouble. Please advise re Issue #1 before we close this case as "unsolved".
    Generosa
    eMac   Mac OS X (10.4)   PowerBook 190 OS 7.5.5

  • Why won't my CC download and install my InDesign software?

    I lost a drive on Friday and am trying to re-download and install InDesign.  I have retried three times, and the message is: 
    UPDATE FAILED.  UNABLE TYO EXTRACT THE DOWNLOAD FILES.  PRESS RETRY TO DOWLOAD AGAIN.  (U44M11210)
    Any Clues what to do? 
    Troy

    U44M update error http://forums.adobe.com/thread/1289956 may help
    -more U44.. discussion http://forums.adobe.com/thread/1275963

  • HT3775 Why won't quicktime player work? I own Mac Book Pro with Retina Display and connote get the quicktime player to open or play quicktime movies?

    Why won't quicktime player work? I own Mac Book Pro with Retina Display and connote get the quicktime player to open or play quicktime movies?

    Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J.  When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder.  Select Preferences/com.apple.quicktimeplayer.plist. Move the .plist to your desktop.
    Open the application and test. If it works okay, delete the plist from the desktop.
    If the application is the same, return the .plist to where you got it from, overwriting the newer one.
    Thanks to leonie for some information contained in this.
    You might need to redo the View settings after an update.

  • I purchased an annual subscription to Acrobat Pro XI and installed two days ago. I cannot open PDFs. I keep getting a dialogue box saying my trial has ended and asking if I want to buy the software. Was using Acrobat Pro 9 previously. It appears even that

    I purchased an annual subscription to Acrobat Pro XI and installed on my Mac two days ago. I cannot open PDFs. I keep getting a dialogue box saying my trial has ended and asking if I want to buy the software. Was using Acrobat Pro 9 previously. It appears even that won't open. SOS!

    Hi Margot ,
    You can click on accept or buy ,which ever option you see on that dialog box.It will prompt you to type in your Adobe Credentials.You can license it by doing the same.
    If it still doesn't work ,follow these steps and see how it goes .
    Delete all the files from following folders:
    [Home]/Library/Application Support/Adobe/SLStore
    [Home]/Library/Application Support/Adobe/SLCache
    And, delete all files from following folder except cache.db
    [Home]/Library/Application Support/Adobe/AdobePCD
    Then launch Acrobat and try to activate and check.
    Regards
    Sukrit Dhingra

  • Why won't premiere pro cc will not let me add an adjustment layer

    why won't premiere pro cc will not let me add an adjustment layer

    Glad that you got the adjustment layer issue worked out. Not quite enough info to troubleshoot the other problems. The following page outlines the kind of info that helps zero in on the cause of such problems: FAQ: What information should I provide when asking a question on this forum?
    As to the cache files and rendered previews, you do not need to keep them. Premiere will regenerate them as needed. Because re-conforming the audio and re-rendering the sequence takes time, you probably want to keep those files around for the current project--unless, of course, you have reason to think that the cache or render files are causing problems.
    To keep things clean and get the attention of more people, it would probably be best to start a new thread for the other issues.

  • Why have my Quicktime Pro funcitions been disabled?

    Why have my Quicktime Pro funcitions been disabled? I bought the software a few years ago and use it periodically to assemble image sequences.
    Now it opens and only has basic funtions and prompts me to buy the software again...
    Not sure what has happend here...

    Snow Leopard introduced QuickTime X and it doesn't include any Pro features.
    QuickTime Player 7.6.6 installs in the Utilities folder. You enter your registation info under its menu.

  • Why won't Apple Mobile Device Support install with itunes setup??

    Why won't Apple Mobile Device Support install with itunes setup?? I keep trying to reinstall, and installs everything but Apple Mobile Device Support. How come. will someone please help me?? I updated windows, and thoroughly removed everything before i reinstalled itunes. I don't know why it's Apple Mobile Device Support isn't going on there. HELP! Is there anyway i can just download and install Apple Mobile Device Support by itself???!

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    The section Install missing components has advice on breaking down the iTunes installer into the individual .msi files which might prove useful if a component such as Apple Mobile Device Support won't install normally.
    tt2

  • HT3775 why won't quicktime play .mp4?

    why won't quicktime play .mp4? I just downloaded a 1.2 gig mp4 video that won't play.

    Thanks. I just found it strange that it was one of many files that I ripped from a DVD ( part of a box set of a TV series, and all the others were fine so far. Funny that this one in particular was causing a problem.

  • Remote location, 7kbs d'load speed, 10 days to d'load Lion, only software updates are through the App Store. Why can't we d'load and install outside the Cloud anymore? Some of us can't use the cloud.

    Remote location, 7kbs d'load speed, 10 days to d'load Lion, only software updates are through the App Store. Why can't we d'load and install outside the Cloud anymore? Some of us can't use the cloud and never will be able to.

    That is true - I apologize for not being specific - what I was mainly referring to is iLife applications. I have a notice on the App Store that says 3 apps need updates, I look at the apps and they are huge so since my connection is so slow I use my work connection and d'load the files from support to my Windows machine and carry them home, once d'loaded my MacAir states it cannot install, the update must come from the App Store.
    I do the same thing for large Leopard and Lion files and I can install them without error, it is just the App Store files that the system stops.

  • HT4528 Why won't my apple id and password work on my iPhone?  It is working on my Macbook but not the iPhone?

    Why won't my apple id and password work on my iPhone?  It is working on my Macbook but not the iPhone?

    there might be something different on the mac you can try appleid.apple.com and reset your password i would also check the mac to see which appleid is signed you may have multiple apple ids and not know

  • I purchased Adobe Acrobat x Pro recently and installed it, I have compatibility issues vision 2013. The adobe pdf converter  plug in stays inactive despite all my efforts to activate it, I need help with this? How can i get the plug in

    I purchased Adobe Acrobat x Pro recently and installed it, I have compatibility issues vision 2013. The adobe pdf converter  plug in stays inactive despite all my efforts to activate it, I need help with this? How can i get the plug in to work with Visio 2013?

    For MS Visio (any version) only the appropriate version of Acrobat *PRO* provides PDFMaker for Visio.
    For Visio 2013 specifically you must have Acrobat XI Pro (updated to at least 11.0.1).
    See: 
    http://helpx.adobe.com/acrobat/kb/compatible-web-browsers-pdfmaker-applications.html  
    Be well...

  • I purchased Adobe Acrobat x Pro recently and installed it, I have compatibility issues vision 2013. The adobe pdf converter  plug in stays inactive despite all my efforts to activate it, I need help with this? How can i get the plug in to work with Visio

    I purchased Adobe Acrobat x Pro recently and installed it, I have compatibility issues vision 2013. The adobe pdf converter  plug in stays inactive despite all my efforts to activate it, I need help with this? How can i get the plug in to work with Visio 2013?

    For MS Visio (any version) only the appropriate version of Acrobat *PRO* provides PDFMaker for Visio.
    For Visio 2013 specifically you must have Acrobat XI Pro (updated to at least 11.0.1).
    See: 
    http://helpx.adobe.com/acrobat/kb/compatible-web-browsers-pdfmaker-applications.html  
    Be well...

  • My mac won't read my external harddrive's videos that I took with my Nikon.  Half the videos won't play, and those are .avi files.  WHY won't they play anymore and how can i retrieve them?

    My mac won't read my external harddrive's videos that I took with my Nikon.  Half the videos won't play, and those are .avi files.  WHY won't they play anymore and how can i retrieve them?

    What exactly is your problem? Is it, (a) your Mac doesn't read your external disk, or, (b) you can't retrieve your videos, or, (c) you can't play them, or, (d) you were able to play them at one point, but not any more.
    What version of Mac OS X are you using, what app are you trying to play your videos with, what happens when you do, and what error messages, if any, do you get?

  • Why won't my MacBook recognize the install disk?

    Why won't my Macbook recognize the install disk?  I want to run the Apple Hardware Test, but the computer will not boot from the install disk, it keeps ejecting the disk.

    Several possibilities -
    The disk may be from a different model of computer.
    The disk itself may be damaged.
    The optical drive in your MacBook may have gone bad. Can it read other DVDs?

Maybe you are looking for