Why won't the re download link on my order history page for my product PSE10 not work?

Hi Folks,
I purchased PSE 10 Jan 30, 2012.
I lost some apps due to some bad blocks and now I wish to re download my product, PhotoShop Elements 10. The download link on "MY ORDERS" page <https://www.adobe.com/account/account-orders.html> is unresponsive. I click and double click and nothing happens.
I had a dmg in my download folder and when I double clicked I got this message:
Can anyone help plese. Time is of the essence.
Thanks,
Gareth

Hi Manish-Sharma,
Thank you for your reply. It is very much appreciated.
I tried answering in the forum on the message page, but as previously, the forum entry level for some reason rejected my screen name, which is "stehkoyeh", saying it was already taken and yes, I am properly logged in. I guess it's not my night.
Regarding attaching the jpeg image, I looked for a reply field, but I guess not having my screen name accepted prevented me accessing it. I thought therefore it could go on the email, but I was unaware it couldn't be done.
I can 'see' now my email reply posted, but I honestly didn't realize that only text gets through, not images.
I am really grateful for now being able to download PSE10, which is downloaded and safely installed and working fine. I thank you personally for making this possible.
Anyway, thanks also for staying with me, it being so late on a Sunday here on Vancouver Island, BC, Canada.
Your Help service, although difficult for me personally, has been wonderful, because it did what it was supposed to, in spite of my errors!
Regards,
Gareth

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