Wifi Connection Issue (Doesn't stay connected)
I am fairly new to Arch and I am having almost no troubles but one.
I can log in to Arch and connect to my Wifi without problem on boot but something is happening that I can't pinpoint where suddenly the connection stops. If I disconnect and try to reconnect it will time out. The only way for me to get wifi back is on a fresh boot.
The time varies. I could lose my connection in 5 minutes or 24 hours but when I lose it, its gone until next boot.
I notice problems occur more frequently if I am running more than one internet connected application (ex: Firefox and qBittorrent / Firefox OpenVPN / OpenVPN and VirtualBox ). In otherwords, it's not isolated to just a specific set of software.
I've been dealing with this for about three weeks trying to find out the root of the problem but I am not exactly sure where to look.
Does any one have a good suggestion or experienced a similar issue?
My Build:
External USB connected SSD - plain (not a virtual machine)
Arch x86_64
Linux 3.17
Network Manager
DHCP enabled at boot via systemctl
journaling is off (per SSD r/w usage)
Last edited by DSK (2014-11-15 19:28:05)
Seems I spoke too soon. After I rebooting back into Arch I had the same problem. I did no further configuration once I thought I had a solution. It has become clearer that general browsing doesn't effect the connections. Seems I can browse all day and night without a fuss. Atleast this has been my experience as of yet.
However, on a fresh boot with working wifi, I can log into my Virtualbox VM and have working wifi inside the VM for a few minutes and then it is broken (and very consistent on breaking the connection and rather quickly)
OpenVPN from Arch directly connects still but the times vary drastically but it will eventually break the connection.
These are the output files. I looked through them a few times already myself and seem to be identical (unless I have blindly overlooked something.) The only difference I did notice was the lease time (not sure if it is suppose to have a lease time if the dhcp is static.
I grouped these by command. The first is the working connection, the second is the broken connection.
ip addr
1: lo: <LOOPBACK,UP,LOWER_UP> mtu 65536 qdisc noqueue state UNKNOWN group default
link/loopback 00:00:00:00:00:00 brd 00:00:00:00:00:00
inet 127.0.0.1/8 scope host lo
valid_lft forever preferred_lft forever
inet6 ::1/128 scope host
valid_lft forever preferred_lft forever
2: mlan0: <BROADCAST,MULTICAST,UP,LOWER_UP> mtu 1400 qdisc mq state UP group default qlen 1000
link/ether 28:18:78:35:90:55 brd ff:ff:ff:ff:ff:ff
inet 192.168.1.11/24 brd 192.168.1.255 scope global dynamic mlan0
valid_lft 3403sec preferred_lft 3403sec
inet6 fe80::2a18:78ff:fe35:9055/64 scope link
valid_lft forever preferred_lft forever
1: lo: <LOOPBACK,UP,LOWER_UP> mtu 65536 qdisc noqueue state UNKNOWN group default
link/loopback 00:00:00:00:00:00 brd 00:00:00:00:00:00
inet 127.0.0.1/8 scope host lo
valid_lft forever preferred_lft forever
inet6 ::1/128 scope host
valid_lft forever preferred_lft forever
2: mlan0: <BROADCAST,MULTICAST,UP,LOWER_UP> mtu 1400 qdisc mq state UP group default qlen 1000
link/ether 28:18:78:35:90:55 brd ff:ff:ff:ff:ff:ff
inet 192.168.1.11/24 brd 192.168.1.255 scope global dynamic mlan0
valid_lft 3240sec preferred_lft 3240sec
inet6 fe80::2a18:78ff:fe35:9055/64 scope link
valid_lft forever preferred_lft forever
**Here is the only difference I noticed. What looks to be lease times for inet.
ip route
default via 192.168.1.1 dev mlan0 proto static metric 1024
192.168.1.0/24 dev mlan0 proto kernel scope link src 192.168.1.11
default via 192.168.1.1 dev mlan0 proto static metric 1024
192.168.1.0/24 dev mlan0 proto kernel scope link src 192.168.1.11
**identical
iw list
Wiphy phy0
max # scan SSIDs: 10
max scan IEs length: 256 bytes
Fragmentation threshold: 2346
RTS threshold: 2347
Retry short limit: 9
Retry long limit: 4
Coverage class: 0 (up to 0m)
Device supports AP-side u-APSD.
Supported Ciphers:
* WEP40 (00-0f-ac:1)
* WEP104 (00-0f-ac:5)
* TKIP (00-0f-ac:2)
* CCMP (00-0f-ac:4)
* CMAC (00-0f-ac:6)
Available Antennas: TX 0x3 RX 0x3
Supported interface modes:
* IBSS
* managed
* AP
* P2P-client
* P2P-GO
Band 1:
Capabilities: 0x37e
HT20/HT40
SM Power Save disabled
RX Greenfield
RX HT20 SGI
RX HT40 SGI
RX STBC 3-streams
Max AMSDU length: 3839 bytes
No DSSS/CCK HT40
Maximum RX AMPDU length 65535 bytes (exponent: 0x003)
Minimum RX AMPDU time spacing: No restriction (0x00)
HT TX/RX MCS rate indexes supported: 0-15, 32
Bitrates (non-HT):
* 1.0 Mbps
* 2.0 Mbps
* 5.5 Mbps
* 11.0 Mbps
* 6.0 Mbps
* 9.0 Mbps
* 12.0 Mbps
* 18.0 Mbps
* 24.0 Mbps
* 36.0 Mbps
* 48.0 Mbps
* 54.0 Mbps
Frequencies:
* 2412 MHz [1] (20.0 dBm)
* 2417 MHz [2] (20.0 dBm)
* 2422 MHz [3] (20.0 dBm)
* 2427 MHz [4] (20.0 dBm)
* 2432 MHz [5] (20.0 dBm)
* 2437 MHz [6] (20.0 dBm)
* 2442 MHz [7] (20.0 dBm)
* 2447 MHz [8] (20.0 dBm)
* 2452 MHz [9] (20.0 dBm)
* 2457 MHz [10] (20.0 dBm)
* 2462 MHz [11] (20.0 dBm)
* 2467 MHz [12] (20.0 dBm) (no IR)
* 2472 MHz [13] (20.0 dBm) (no IR)
* 2484 MHz [14] (20.0 dBm) (no IR)
Band 2:
Capabilities: 0x37e
HT20/HT40
SM Power Save disabled
RX Greenfield
RX HT20 SGI
RX HT40 SGI
RX STBC 3-streams
Max AMSDU length: 3839 bytes
No DSSS/CCK HT40
Maximum RX AMPDU length 65535 bytes (exponent: 0x003)
Minimum RX AMPDU time spacing: No restriction (0x00)
HT TX/RX MCS rate indexes supported: 0-15, 32
Bitrates (non-HT):
* 6.0 Mbps
* 9.0 Mbps
* 12.0 Mbps
* 18.0 Mbps
* 24.0 Mbps
* 36.0 Mbps
* 48.0 Mbps
* 54.0 Mbps
Frequencies:
* 5040 MHz [8] (disabled)
* 5060 MHz [12] (disabled)
* 5080 MHz [16] (disabled)
* 5170 MHz [34] (disabled)
* 5190 MHz [38] (20.0 dBm) (no IR)
* 5210 MHz [42] (20.0 dBm) (no IR)
* 5230 MHz [46] (20.0 dBm) (no IR)
* 5180 MHz [36] (20.0 dBm) (no IR)
* 5200 MHz [40] (20.0 dBm) (no IR)
* 5220 MHz [44] (20.0 dBm) (no IR)
* 5240 MHz [48] (20.0 dBm) (no IR)
* 5260 MHz [52] (20.0 dBm) (no IR, radar detection)
DFS state: usable (for 396 sec)
DFS CAC time: 60000 ms
* 5280 MHz [56] (20.0 dBm) (no IR, radar detection)
DFS state: usable (for 396 sec)
DFS CAC time: 60000 ms
* 5300 MHz [60] (20.0 dBm) (no IR, radar detection)
DFS state: usable (for 396 sec)
DFS CAC time: 60000 ms
* 5320 MHz [64] (20.0 dBm) (no IR, radar detection)
DFS state: usable (for 396 sec)
DFS CAC time: 60000 ms
* 5500 MHz [100] (20.0 dBm) (no IR, radar detection)
DFS state: usable (for 396 sec)
DFS CAC time: 60000 ms
* 5520 MHz [104] (20.0 dBm) (no IR, radar detection)
DFS state: usable (for 396 sec)
DFS CAC time: 60000 ms
* 5540 MHz [108] (20.0 dBm) (no IR, radar detection)
DFS state: usable (for 396 sec)
DFS CAC time: 60000 ms
* 5560 MHz [112] (20.0 dBm) (no IR, radar detection)
DFS state: usable (for 396 sec)
DFS CAC time: 60000 ms
* 5580 MHz [116] (20.0 dBm) (no IR, radar detection)
DFS state: usable (for 396 sec)
DFS CAC time: 60000 ms
* 5600 MHz [120] (20.0 dBm) (no IR, radar detection)
DFS state: usable (for 396 sec)
DFS CAC time: 60000 ms
* 5620 MHz [124] (20.0 dBm) (no IR, radar detection)
DFS state: usable (for 396 sec)
DFS CAC time: 60000 ms
* 5640 MHz [128] (20.0 dBm) (no IR, radar detection)
DFS state: usable (for 396 sec)
DFS CAC time: 60000 ms
* 5660 MHz [132] (20.0 dBm) (no IR, radar detection)
DFS state: usable (for 396 sec)
DFS CAC time: 60000 ms
* 5680 MHz [136] (20.0 dBm) (no IR, radar detection)
DFS state: usable (for 396 sec)
DFS CAC time: 60000 ms
* 5700 MHz [140] (20.0 dBm) (no IR, radar detection)
DFS state: usable (for 396 sec)
DFS CAC time: 60000 ms
* 5745 MHz [149] (disabled)
* 5765 MHz [153] (disabled)
* 5785 MHz [157] (disabled)
* 5805 MHz [161] (disabled)
* 5825 MHz [165] (disabled)
Supported commands:
* new_interface
* set_interface
* new_key
* start_ap
* new_station
* join_ibss
* remain_on_channel
* set_tx_bitrate_mask
* frame
* set_channel
* connect
* disconnect
Supported TX frame types:
* managed: 0x50 0xd0
* AP: 0x50 0xd0
* P2P-client: 0x50 0xd0
* P2P-GO: 0x50 0xd0
Supported RX frame types:
* managed: 0x40 0xd0
* AP: 0x40 0xd0
* P2P-client: 0x40 0xd0
* P2P-GO: 0x40 0xd0
WoWLAN support:
* wake up on magic packet
* wake up on pattern match, up to 10 patterns of 1-20 bytes,
maximum packet offset 100 bytes
software interface modes (can always be added):
valid interface combinations:
* #{ managed, P2P-client, P2P-GO } <= 2, #{ AP } <= 1,
total <= 3, #channels <= 1, STA/AP BI must match
Device supports HT-IBSS.
Device has client inactivity timer.
Device supports low priority scan.
Device supports scan flush.
Userspace should do OBSS scan and generate 20/40 coex reports
Coalesce support:
* Maximum 8 coalesce rules supported
* Each rule contains upto 4 patterns of 1-20 bytes,
maximum packet offset 100 bytes
* Maximum supported coalescing delay 100 msecs
Wiphy phy0
max # scan SSIDs: 10
max scan IEs length: 256 bytes
Fragmentation threshold: 2346
RTS threshold: 2347
Retry short limit: 9
Retry long limit: 4
Coverage class: 0 (up to 0m)
Device supports AP-side u-APSD.
Supported Ciphers:
* WEP40 (00-0f-ac:1)
* WEP104 (00-0f-ac:5)
* TKIP (00-0f-ac:2)
* CCMP (00-0f-ac:4)
* CMAC (00-0f-ac:6)
Available Antennas: TX 0x3 RX 0x3
Supported interface modes:
* IBSS
* managed
* AP
* P2P-client
* P2P-GO
Band 1:
Capabilities: 0x37e
HT20/HT40
SM Power Save disabled
RX Greenfield
RX HT20 SGI
RX HT40 SGI
RX STBC 3-streams
Max AMSDU length: 3839 bytes
No DSSS/CCK HT40
Maximum RX AMPDU length 65535 bytes (exponent: 0x003)
Minimum RX AMPDU time spacing: No restriction (0x00)
HT TX/RX MCS rate indexes supported: 0-15, 32
Bitrates (non-HT):
* 1.0 Mbps
* 2.0 Mbps
* 5.5 Mbps
* 11.0 Mbps
* 6.0 Mbps
* 9.0 Mbps
* 12.0 Mbps
* 18.0 Mbps
* 24.0 Mbps
* 36.0 Mbps
* 48.0 Mbps
* 54.0 Mbps
Frequencies:
* 2412 MHz [1] (20.0 dBm)
* 2417 MHz [2] (20.0 dBm)
* 2422 MHz [3] (20.0 dBm)
* 2427 MHz [4] (20.0 dBm)
* 2432 MHz [5] (20.0 dBm)
* 2437 MHz [6] (20.0 dBm)
* 2442 MHz [7] (20.0 dBm)
* 2447 MHz [8] (20.0 dBm)
* 2452 MHz [9] (20.0 dBm)
* 2457 MHz [10] (20.0 dBm)
* 2462 MHz [11] (20.0 dBm)
* 2467 MHz [12] (20.0 dBm) (no IR)
* 2472 MHz [13] (20.0 dBm) (no IR)
* 2484 MHz [14] (20.0 dBm) (no IR)
Band 2:
Capabilities: 0x37e
HT20/HT40
SM Power Save disabled
RX Greenfield
RX HT20 SGI
RX HT40 SGI
RX STBC 3-streams
Max AMSDU length: 3839 bytes
No DSSS/CCK HT40
Maximum RX AMPDU length 65535 bytes (exponent: 0x003)
Minimum RX AMPDU time spacing: No restriction (0x00)
HT TX/RX MCS rate indexes supported: 0-15, 32
Bitrates (non-HT):
* 6.0 Mbps
* 9.0 Mbps
* 12.0 Mbps
* 18.0 Mbps
* 24.0 Mbps
* 36.0 Mbps
* 48.0 Mbps
* 54.0 Mbps
Frequencies:
* 5040 MHz [8] (disabled)
* 5060 MHz [12] (disabled)
* 5080 MHz [16] (disabled)
* 5170 MHz [34] (disabled)
* 5190 MHz [38] (20.0 dBm) (no IR)
* 5210 MHz [42] (20.0 dBm) (no IR)
* 5230 MHz [46] (20.0 dBm) (no IR)
* 5180 MHz [36] (20.0 dBm) (no IR)
* 5200 MHz [40] (20.0 dBm) (no IR)
* 5220 MHz [44] (20.0 dBm) (no IR)
* 5240 MHz [48] (20.0 dBm) (no IR)
* 5260 MHz [52] (20.0 dBm) (no IR, radar detection)
DFS state: usable (for 5423 sec)
DFS CAC time: 60000 ms
* 5280 MHz [56] (20.0 dBm) (no IR, radar detection)
DFS state: usable (for 5423 sec)
DFS CAC time: 60000 ms
* 5300 MHz [60] (20.0 dBm) (no IR, radar detection)
DFS state: usable (for 5423 sec)
DFS CAC time: 60000 ms
* 5320 MHz [64] (20.0 dBm) (no IR, radar detection)
DFS state: usable (for 5423 sec)
DFS CAC time: 60000 ms
* 5500 MHz [100] (20.0 dBm) (no IR, radar detection)
DFS state: usable (for 5423 sec)
DFS CAC time: 60000 ms
* 5520 MHz [104] (20.0 dBm) (no IR, radar detection)
DFS state: usable (for 5423 sec)
DFS CAC time: 60000 ms
* 5540 MHz [108] (20.0 dBm) (no IR, radar detection)
DFS state: usable (for 5423 sec)
DFS CAC time: 60000 ms
* 5560 MHz [112] (20.0 dBm) (no IR, radar detection)
DFS state: usable (for 5423 sec)
DFS CAC time: 60000 ms
* 5580 MHz [116] (20.0 dBm) (no IR, radar detection)
DFS state: usable (for 5423 sec)
DFS CAC time: 60000 ms
* 5600 MHz [120] (20.0 dBm) (no IR, radar detection)
DFS state: usable (for 5423 sec)
DFS CAC time: 60000 ms
* 5620 MHz [124] (20.0 dBm) (no IR, radar detection)
DFS state: usable (for 5423 sec)
DFS CAC time: 60000 ms
* 5640 MHz [128] (20.0 dBm) (no IR, radar detection)
DFS state: usable (for 5423 sec)
DFS CAC time: 60000 ms
* 5660 MHz [132] (20.0 dBm) (no IR, radar detection)
DFS state: usable (for 5423 sec)
DFS CAC time: 60000 ms
* 5680 MHz [136] (20.0 dBm) (no IR, radar detection)
DFS state: usable (for 5423 sec)
DFS CAC time: 60000 ms
* 5700 MHz [140] (20.0 dBm) (no IR, radar detection)
DFS state: usable (for 5423 sec)
DFS CAC time: 60000 ms
* 5745 MHz [149] (disabled)
* 5765 MHz [153] (disabled)
* 5785 MHz [157] (disabled)
* 5805 MHz [161] (disabled)
* 5825 MHz [165] (disabled)
Supported commands:
* new_interface
* set_interface
* new_key
* start_ap
* new_station
* join_ibss
* remain_on_channel
* set_tx_bitrate_mask
* frame
* set_channel
* connect
* disconnect
Supported TX frame types:
* managed: 0x50 0xd0
* AP: 0x50 0xd0
* P2P-client: 0x50 0xd0
* P2P-GO: 0x50 0xd0
Supported RX frame types:
* managed: 0x40 0xd0
* AP: 0x40 0xd0
* P2P-client: 0x40 0xd0
* P2P-GO: 0x40 0xd0
WoWLAN support:
* wake up on magic packet
* wake up on pattern match, up to 10 patterns of 1-20 bytes,
maximum packet offset 100 bytes
software interface modes (can always be added):
valid interface combinations:
* #{ managed, P2P-client, P2P-GO } <= 2, #{ AP } <= 1,
total <= 3, #channels <= 1, STA/AP BI must match
Device supports HT-IBSS.
Device has client inactivity timer.
Device supports low priority scan.
Device supports scan flush.
Userspace should do OBSS scan and generate 20/40 coex reports
Coalesce support:
* Maximum 8 coalesce rules supported
* Each rule contains upto 4 patterns of 1-20 bytes,
maximum packet offset 100 bytes
* Maximum supported coalescing delay 100 msecs
***didnt notice any difference
iw mlan0 info
Interface mlan0
ifindex 2
wdev 0x1
addr 28:17:78:35:90:55
ssid Odie
type managed
wiphy 0
Interface mlan0
ifindex 2
wdev 0x1
addr 28:17:78:35:90:55
ssid Odie
type managed
wiphy 0
***identical
dmesg
------------[ cut here ]------------
[ 5323.808289] WARNING: CPU: 2 PID: 0 at net/sched/sch_generic.c:264 dev_watchdog+0x259/0x270()
[ 5323.808297] NETDEV WATCHDOG: mlan0 (usb): transmit queue 1 timed out
[ 5323.808302] Modules linked in: ecb btusb bluetooth nls_iso8859_1 nls_cp437 fuse hid_sensor_gyro_3d hid_sensor_incl_3d hid_sensor_rotation hid_sensor_accel_3d hid_sensor_als hid_sensor_magn_3d mwifiex_usb hid_sensor_trigger mwifiex hid_sensor_iio_common industrialio_triggered_buffer kfifo_buf industrialio cfg80211 uvcvideo videobuf2_vmalloc videobuf2_memops videobuf2_core v4l2_common rfkill videodev joydev mousedev media tpm_infineon iTCO_wdt iTCO_vendor_support mac_hid evdev coretemp hwmon intel_rapl x86_pkg_temp_thermal intel_powerclamp kvm_intel kvm rtc_efi pcspkr i915 thermal processor drm_kms_helper snd_hda_codec_hdmi mei_me mei i2c_i801 ac snd_hda_codec_realtek snd_hda_codec_generic lpc_ich tpm_tis video snd_hda_intel snd_hda_controller snd_hda_codec snd_hwdep snd_pcm snd_timer snd soundcore
[ 5323.808412] drm tpm intel_gtt i2c_algo_bit button i2c_core battery vboxdrv(O) algif_skcipher af_alg hid_multitouch hid_sensor_hub hid_generic usbhid hid uas usb_storage dm_crypt dm_mod sd_mod crc_t10dif crct10dif_pclmul crct10dif_common crc32_pclmul crc32c_intel ghash_clmulni_intel aesni_intel ahci libahci aes_x86_64 lrw gf128mul glue_helper ablk_helper cryptd ehci_pci libata xhci_hcd ehci_hcd scsi_mod usbcore usb_common tun vfat fat ext4 crc16 mbcache jbd2 ntfs serio
[ 5323.808504] CPU: 2 PID: 0 Comm: swapper/2 Tainted: G O 3.17.2-1-ARCH #1
[ 5323.808512] Hardware name: Microsoft Corporation Surface with Windows 8 Pro/Surface with Windows 8 Pro, BIOS 1.06.0350 04/30/2014
[ 5323.808519] 0000000000000000 be752aa5b8dd5381 ffff88011f303d90 ffffffff815367d0
[ 5323.808528] ffff88011f303dd8 ffff88011f303dc8 ffffffff8107054d 0000000000000001
[ 5323.808536] ffff8800d834cc40 0000000000000002 ffff8801189cc000 0000000000000004
[ 5323.808545] Call Trace:
[ 5323.808551] <IRQ> [<ffffffff815367d0>] dump_stack+0x4d/0x6f
[ 5323.808575] [<ffffffff8107054d>] warn_slowpath_common+0x7d/0xa0
[ 5323.808586] [<ffffffff810705cc>] warn_slowpath_fmt+0x5c/0x80
[ 5323.808610] [<ffffffff81465dd9>] dev_watchdog+0x259/0x270
[ 5323.808622] [<ffffffff81465b80>] ? dev_graft_qdisc+0x80/0x80
[ 5323.808634] [<ffffffff810d5aa6>] call_timer_fn+0x36/0x160
[ 5323.808644] [<ffffffff81465b80>] ? dev_graft_qdisc+0x80/0x80
[ 5323.808656] [<ffffffff810d64d4>] run_timer_softirq+0x274/0x320
[ 5323.808670] [<ffffffff81074402>] __do_softirq+0xf2/0x2e0
[ 5323.808683] [<ffffffff81074746>] irq_exit+0x86/0xb0
[ 5323.808696] [<ffffffff8153f334>] smp_apic_timer_interrupt+0x44/0x50
[ 5323.808709] [<ffffffff8153d5cd>] apic_timer_interrupt+0x6d/0x80
[ 5323.808718] <EOI> [<ffffffff813f27f5>] ? cpuidle_enter_state+0x65/0x1a0
[ 5323.808735] [<ffffffff813f2a17>] cpuidle_enter+0x17/0x20
[ 5323.808749] [<ffffffff810afd1c>] cpu_startup_entry+0x3dc/0x430
[ 5323.808763] [<ffffffff810e3cb3>] ? clockevents_register_device+0xe3/0x150
[ 5323.808773] [<ffffffff8104931e>] start_secondary+0x22e/0x2b0
[ 5323.808781] ---[ end trace 5e658eedf27b02eb ]---
[ 5323.808796] usb 3-3: 4296473696 : Tx timeout(#1), bss_type-num = 0-0
[ 5327.487236] usb 3-3: PREP_CMD: FW is in bad state
[ 5327.487249] usb 3-3: failed to get signal information
[ 5327.487314] usb 3-3: PREP_CMD: FW is in bad state
[ 5327.487320] usb 3-3: failed to get signal information
[ 5333.490696] usb 3-3: PREP_CMD: FW is in bad state
[ 5333.490712] usb 3-3: failed to get signal information
[ 5333.490828] usb 3-3: PREP_CMD: FW is in bad state
[ 5333.490835] usb 3-3: failed to get signal information
[ 5333.812913] usb 3-3: 4296476696 : Tx timeout(#2), bss_type-num = 0-0
[ 5336.489523] usb 3-3: PREP_CMD: FW is in bad state
[ 5336.489545] usb 3-3: scan failed: -1
Here I see the timeout message. Not sure what it means by the USB signal failures because I am still able to use the USB as far as opening and closing programs. Just no wifi.
Also note, just to eliminate confusion talking about Arch, Windows VM and Windows 8. Here you see Windows 8 (This is the HOST computer not the VM, which is actually Windows 7) The HOST is a Surface Pro running Windows 8.
journalctl
This command is virtually null. It ends after the EFI boot (I have journaling off due to the use of USB SSD) I'll turn in back on when I have more time to play with this and see what kind of output.
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I just got the AppleTV 2 last week and expected it to jump onto my wifi connection as easily as the Roku does, but so far no luck.
First, even though it saw my wireless network immediately, it wouldn't accept my password. i know it is the correct password as i have several other devices connected. I gave up, came back to it the next day and it was connected to the wifi and showing complete menus. i had done nothing. i was able to connect with "Remote" on the Ipad as well as watch one show on Netflix. Then it indicated that an update was available for my apple tv. it started to update then shut down. I turned it back on and Netflix was not even a menu item under Internet any more. I restarted my router and the ATV and then it couldn't find the wifi again.
That's where I am with it now. Is this Apple? U-verse? Netflix? Can an apple store test the device to see if it is a hardware issue?I have a similar problem. My Wifi connection to the Apple TV now gets lost daily, even when "sleep"is set to "never". On reconnecting to my network in the settings menu I no longer get "Netflix" in the Internet menu and no menus at all for "Movies" or "TV Shows". A Reset seems to fix it for an evening but the login to the wifi and reauthorizing Netflix every time I Reset makes my Apple TV nearly useless. The Apple TV was new 12/10. I'm on Comcast. Belkin router was new 7/09. I'm using a new 27inch iMac running Lion. (I had not used the Apple TV much until very recently so I don't know how well it worked originally.)
-
So, about a week ago my macbook pro started having lots of issues: wifi connectivity, slow performance, sound issues, spotlight wasn't working. After going through the issues with apple support, they decided the best course of action was to erase the hard drive and do a reinstall. Since I have a recent backup this seemed like a good enough option. They were kind enough to send me a copy of the snow leopard disk to do the install since we couldn't get it to complete through the disk utility. Not sure why, since it says we are fully connected, it just never completed.
Anyway, so now that you have the background here is the new issue. The macbook pro keeps spitting out the disk I'm trying to install from. Disk utility and using the 'Startup Disk' function from the apple menu doesn't read the disk.
Can anyone suggest a solution to this vexing problem?
Thanks in advance.Jeremy.Laurin,
have you tried agb76’s approach here? -
since i updated my iphone 4 to ios 6, i ve noticed that the wifi connection turns off each time when the screen is locked. I need to be connected with wifi all the time so as to stay updated with all my emails. is there anyway for this problem.
(PS: i know we could use 3G but i want to use wifi instead)I am having a really wierd issue as well that is probally related. I dont see 95% of the album artwork associated with my music. Also, it seems as if this has gotten worse since I started using that match feature
-
Is there a fix for the wifi connectivity issue after ios6 update?
Is there a fix for the wifi connectivity issue after ios6 update?
Cannot connect to any wifi since update to 6.0.1
How do I get update to 6.0.2?
Will that even help?Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
• Launch Settings app
• Tap on Wi-Fi
• Tap on the blue arrow of the Wi-Fi network that you connect to from the list
• In the window that opens, tap on the Renew Lease button
~~~~~~~~~~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
Please give me simple directions to reset a password to m wifi choice...since I downloaded the new updates for IOS7, yesterday! My ipad was frozen, had to go to Itunes to restore it, after it was restored, I went to go on my wifi .....and it won't accept my password...nor will it allow me to make up a new psassword....now what do I do??
The correct password is printed on the route's label.
Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at
http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are drooping internet connection)
• Launch Settings app
• Tap on Wi-Fi
• Tap on the blue arrow of the Wi-Fi network that you connect to from the list
• In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
Fix WiFi Issue for iOS 7
http://ipadnerds.com/fix-wifi-issue-ios-7/
iOS 6 Wifi Problems/Fixes
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
iPad: Issues connecting to Wi-Fi networks
http://support.apple.com/kb/ts3304
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.hmL
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Signal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
10 Ways to Boost Your Wireless Signal
http://www.pcmag.com/article2/0,2817,2372811,00.asp
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Some Wi-Fi losses may stem from a problematic interaction between Wi-Fi and cellular data connections. Numerous users have found that turning off Cellular Data in Settings gets their Wi-Fi working again.
You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
Macbook Pro WiFi connectivity issues
Hi there - planning on contacting Apple directly tomorrow but thought I'd put this question to the community before I run up my phone bill!
For the past few days I've seen my WiFi connectivity go severely downhill, I've had my new Macbook Pro 2012 (non-retina) for a little less than a week, and I haven't had a problem with my internet since a few days ago.
This is DEFINITELY an issue with my computer. I have other computers and an iPhone which work perfectly well with the same network - in fact, my girlfriend was next to me running on her laptop for 20 minutes whilst I sat there pulling my hair out to the messages of "You are not connected to the Internet" and "Network timeout".
The computer was originally installed with OS X Lion, but I updated to Mountain Lion after 2-3 days. (Perhaps it's a problem with this? Is this an ongoing thing with the range or the OS?). I have tried reinstalling the OS X, a frustrating ordeal as I actually needed an internet connection to do this! This, however, doesn't seem to have done too much...
I've tried deleting all information about my network (in the advanced wifi tab, and in Keychain), and also tried entering the wrong password in when manually adding the network, I'd heard that works yet clearly not!...
I feel like I'm using a mobile phone with bad signal when I have to hold the pc in the air as if i'm looking for that "sweet spot" (strangely enough this usually works for a minute)
Any ideas? I feel like I've exhausted all means, I'm at the end of my tether!I have been having the same problem. When my MacBook Pro running 10.9.1 (Mavericks) wakes up from sleep, whether from shutting the lid or inactivity, the Wi-Fi seaches for a network, but won't reconnect to my known home Wi-Fi network. When I try to select my network from the menu at the top-right of the screen, I get an error message after about 10 seconds saying that the network is unavailable. If I turn off Wi-Fi and turn it back on twice, I can then reconnect to my home Wi-Fi network. This is a very annoying problem. Please fix it in 10.9.2.
-
Hi everyone,
I have had my ipad 4 for about a year now, but recently an issue has become apparent: I have trouble connecting to the internet!
At home, the internet works fine, but I've started noticing a problem at school (college) and public areas, like starbucks- it simply would take forever to connect. Other times, it would not be able to even find the signal, though my laptop and iphone 4s/5s would work just fine.
Now I've been staying in Iceland for the past month, the issue has been extremely frustrating. I cannot connect to any of the wifi connections, though my laptop and iphone 5s work fine. The ipad will recognize the signal, but when I try to connect it would say "unable to connect to network".
I have tried resetting network settings, resetting my whole ipad, and turning my device on and off.
I cannot do anything with wifi routers, since I am always trying to use public wifi.
My ipad can use my iphone's hotspot just fine,.
It has been updated to the latest iOS.
Thanks!Hello jay_ne,
It sounds like you are not able to connect to any Wi-Fi networks with your iPad even after restarting, resetting, and resetting the network settings. I can definitely see how that would be frustrating. Great troubleshooting so far, and because of what you have already done, I would next back up your iPad to your computer with this article:
iOS: How to back up and restore your content
http://support.apple.com/kb/HT1766
And restore it from your backup with this article to delete and reinstall the iOS software. First set it up as a new device, and test the issue. If it works fine, then restore from your backup and verify it still works.
Use iTunes to restore your iOS device to factory settings
http://support.apple.com/kb/ht1414
Thank you for using Apple Support Communities.
Regards,
Sterling -
Mac connects to wifi, but internet doesn't work. Network diagnostics shows problem starts at ISP. All software is updated and all other devices are able to effectively use the wifi source.
Hi, KK93.
Sometimes a simple power cycle of the router and Mac can resolve the issue. However, try the steps in the article below to troubleshoot the Wi-Fi issue with your MacBook.
Troubleshooting Wi-Fi issues in OS X
http://support.apple.com/kb/HT4628
Also, see the article below to make sure the router setting have been optimized for performance.
iOS and OS X: Recommended settings for Wi-Fi routers and access points
http://support.apple.com/kb/HT4199
Cheers,
Jason -
A1000 Wifi connection stability issue
I just received this A1000F tablet on last Friday. The wifi connection randomly stops responding, while the notification bar show it as connected. When it occurs, router activity panel reports it as inactive. Switching wifi ON/OFF on the tablet restores the connection for a random limited time. I tried many Wifi authentication setups without sucess. My other devices as Airport Express, Acer Laptop and Sony Xperia U work flawlessy with connection staying up for days without any simmilar issue. Device has been updated to latest available upgrade (Settings > About Device > System upgrade)
Kind regardsExperiencing this problem too but with some routers only
-
After the recent update of iOS 7.0.6 my phone is having issues with wifi connectivity. It gets disconnected most of the time. I went through support page and done with "Reset Network settings" too but it doesn't help. It is very toublesome while watching videos, sending pics, chatting and so on. Please advise.
It works fine in LTE network. The problem is with WIFI only.
Thank you.Hey Siddh.s!
Here is an article that will help you troubleshoot this issue with your Wi-Fi connections:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/ts1398
Thanks for using the Apple Support Communities. Have a good one!
-Braden -
Wifi Connectivity issues with a 2008 Apple Macbook
Hi I have had BT Total Broadband for 14 months with constant issues in relation to the Wifi connectivity on my Apple Macbook. I got Infinity installed and am still having the same issues. Other devices - Iphone and Ipad - work fine but the Macbook only works in one room of my house. I have had the Macbook checked and there are now issues technically with it according to the diagnostic team at the Apple store. I have tried changing channels and nothing like this is helping. BT are insisting I have to pay a cancellation charge of £159 to cancel my Infinity - even though it was only installed on Friday.
The engineer installed the modem and BT Homehub 3.0 router at my main socket into the house which is in an understairs cupboard - the modem and hub are now sitting on the floor!!!! I have been advised that this won't be helping the signal. As soon as I move from the living room to another room downstairs it drops and doesn't work at all upstairs.
I don't feel that there is any point in investing in an Airport Extreme as I have no guarantee that this will improve the level of service provided by BT.
I have also over the weekend tried different wifi networks outside of my house and it works fine on all of these including what is meant to be a less superior Sky Broadband service?
Does anyone have any ideas what else I can try - I have lodged a complaint with BT and am waiting on a repsonse at the moment.
thanksHi,
Long time Mac/Infinity user here.
Macs rarely have problems with their wifi, any problems that do occur are more often due to external issues, such as poor siting of the router, or co-channel interference from a neighbouring router. From your testing at the Apple Store and on other networks there is nothing obviously wrong with your machine.
Having the HH3 on the floor is just about the worst place you can site it. Generally you should position a wireless router as high up in the working area as possible; at least desk height is desirable. A very simple thing to try is borrow a longer Ethernet cable to go between the OpenReach Modem and the HH3 and then temporarily position the HH3 higher, say halfway up the stairs. There should be an immediate and noticeable improvement in the signal.
If matters do not improve, make sure that all the Apple Software Updates have been done (connect the MacBook with an Ethernet cable to do this if necessary). Next, completely delete the wireless setup on the Macbook for the HH3 (and any other old setups you may have) and complete the setup of the HH3 from scratch.
You may still find there is a lack of signal and this could be due to co-channel interference with another wifi router in your neighbourhood. Try manually switching the router onto Channel 13 as relatively few ISP's devices use this channel by default. Alternatively try Channel 1.
You can download a free WiFi "sniffer" called Kismac to check what channels are being used by other routers in your area.
To manage the hub, launch your browser of choice and enter 192.168.1.254 (DO NOT put http:// in front of this!) and press Enter. (The Hub Manager software is a PIA and should not be installed; use the CD as a coaster for your coffee cup!).
The Airport Extreme is a very good replacement for the HH3 and is far superior in terms of the WiFi signal. If you want to try one, order it on-line from the Apple Store . . . you can return it if it does not work as expected! -
Has anyone had WiFi connectivity issues at home with their iPhone 5 after accepting the recent IOS 8.0.2 update?
Yes, despite being it an iPhone5 (8.0.2) attempting to connect to an Airport Express.
In my case the iPhone "connects" to Airport Express 2nd generation, but no Internet packages are available; Airport Utility shows the Airport Express as not connected to the Internet; but the iMac, MBP, Motorola phone, Samsung Smart TV and HP printer connect without any trouble.
The actual issue is the DHCP :
sometimes the iPhone gets none, and
when an address is assigned it just doesn't work,
even renewing the address won't work all the times,
switching off and on the WiFi won't work all the times neither,
going on Airplane mode, then back won't work all the times.
Solutions attempted and failed:
Reseting and reconfiguring Airport Express;
Reseting iPhone;
Switching off and on the iPhone;
Setup the DHCP renewal for every 5 days;
Meditation and stark visualisation;
Other possible patch not yet attempted : setting fixed IP addresses
All suggestions received resemble Windows' "Plug & Pray"
I gave up after reading several notes around the WWW complaining about it.
Last credible suggestion : wait for 8.0.3 or 8.1, whichever fixes the issue first. -
Why does my IPhone loss WIFI connection when I leave the room? When other mobile devices stay connected?
I can not send text messages to other IPhones if I do not have wifi or 3G on, the texts are sent as emails.Hey Linders1987,
Welcome to the Apple Support Communities! I understand that you are experiencing issues with Wi-Fi on your iPhone 5. The following resource may provide a solution:
iOS: Troubleshooting Wi-Fi networks and connections - Apple Support
http://support.apple.com/en-us/TS1398
Wi-Fi disconnects or signal strength is less than expected
Move closer to the Wi-Fi router (access point).
Check for sources of potential interference.
Remove any case, stand, or other accessories from your iOS device and see if signal strength improves.
Reset network settings by tapping Settings > General > Reset > Reset Network Settings.
Note: This will reset all network settings including
- previously connected Wi-Fi networks and passwords
- recently used Bluetooth accessories
- VPN and APN settings
Thanks,
Matt M.
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