Will not connect despite adequate wifi signals...
I don't understand why my FaceTime will not connect. My boyfriend is in Europe right now and he is able to Facetime other people from his iPhone but we have had no luck connecting. The call goes through, but once answered, FaceTime takes a couple of minutes trying to connect and then fails. Why? I am at home, with a strong wifi signal on my MacBook Pro. Thanks
Hi there,
You may want to take a look at some of the troubleshooting steps found in the article below.
FaceTime for Mac: Troubleshooting FaceTime
http://support.apple.com/kb/ts4185
-Griff W.
Similar Messages
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HT204409 iphone 6 will not connect to any wifi signal
ever since the first update my iphone 6 will not connect to any wifi signal(home,work or public). I have reset the network settings and done a complete phone reset several times and even after the updates 8.1 now it still will not connect to any wifi. please help!!!!
Hi tate23am,
I see that you are having issues with your connection to Wi-Fi on your iPhone, and here is an article for you that will help you troubleshoot this issue:
iOS: Troubleshooting Wi-Fi networks and connections - Apple Support
http://support.apple.com/en-us/ts1398
Thanks for coming to the Apple Support Communities!
Cheers,
Braden -
Since I upgraded to OS 6 my ipad will not connect to my WiFi
Since I upgraded to OS 6 my ipad will not connect to my WiFi unless I am right next to it. if i walk more than three feet away it looses connection. I have tried the brightness, resetting the network settings, changing the channel on my router...help. I have century link in Phoenix arizona. modem/router is a
ZyXEL - PK5000Z. It seems to work ok on my work wifi.
My iphone and netbook work perfectly with it. I do have an upgrade to the software on my iphone, but I fear that will loose wifi as well.Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
• Launch Settings app
• Tap on Wi-Fi
• Tap on the blue arrow of the Wi-Fi network that you connect to from the list
• In the window that opens, tap on the Renew Lease button
~~~~~~~~~~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
I have an ipod touch and it will not connect to my wifi. It has in the past but now it will not even give me the option to connect?
Did you just update to BUGGY OS 4.x???
All the updates starting with OS 4.x have completely screwed up most iPod Touch', especially older models like Gen 2 and 3.
Inability to connect to any WiFi.
Fluctuating WiFi signal no matter how close you are to the AP.
Drastically shortened battery life, even when in sleep mode.
And Apple hasn't done a **** thing since irritated owners have complained about it since the middle of 2011!!
(I am one of many thousands affected!) Look at older threads by searches of "Fluctuating WiFi", Terrible Battery Life, for the Touch and iPhone.
This is why I bought an Android tablet instead of an iFad this Xmas. Non-existant Apple support!
iPod Touch Gen 2.
MSi Core2Duo 16" Notebook
HP 15.4" i7 Media Center Notebook
ASUS 10.1" Transformer Android Tablet. -
After updating my iPhone 5 to iOS 8.1 it will not connect to the wifi network at work even though it recognizes it. It however still automatically connects to the network at home (this is the network I used to update the phone). My iPad however does not seem to have any problem connecting. I have restared the phone, toggled the router, re-entered the network password but there's still no connection.
When your device is trying to connect to the work Wi-Fi network, go to Settings > Wi-Fi > then tap on the name of the Netowrk that she is having trouble with. Then tap on forget this network. Let the device attempt to connect again and make absolutely sure she is trying to connect to the work network and not a nearby network, then make absolutely sure the password is entered correctly.
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IPhone will not connect to home WiFi
new iPhone 4 6.0 will not connect to home wifi--other apple products (iPad & other iPhone 4) will connect to home WiFi--I experienced this problem with first iPhone 4 received 11/13--got new phone 11/26 and STILL can not connect
Is this a password protected network? Go to Settings, General, Reset, Reset Network Settings. After that, try to connect again. This reset will remove all password and wifi information from the device and should give you a clean start to connect to the home network.
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My iphone 4 will not connect to my wifi
My iphone 4 will not connect to my wifi during set up after cleaning it out and erasing all info for a fresh start
Hi Friend,
Can your iPad sends iMessages, Facetime calls or something through the internet?
If yes, try to reset your network settings, double check the Restrictions settings, check the Safari settings...
If not, you have some problem with iinternet connection. Look at airplane mode is off, if your iPad recognizes WiFi connection or not, check the Restrictions settings, if other device also faces the same problem with internet connection
If still not working:
1. Go to the Settings App.
2. Tap on Wi-Fi
3. Your chosen network will be ticked. Tap on its white arrow over a blue circle button to its right
4. Tap on DNS
5. Replace the current information with 8.8.8.8,8.8.4.4
6. Try visiting a website with Safari to see if this works.
Hope something here helps -
I try to connect to wifi in hotel. It shows its connected to the network but it never takes me to sign on screen and will not connect even though wifi shows full bars
Have you tried clearing Safari? Clear Safari, close Safari completely and reboot your iPad. Try again.
Go to Settings>Safari>Cookies and Data.
If you are running iOS 5 or iOS 6 you close apps like this. Tap the home button once. Then tap the home button twice and the recents tray will appear at the bottom of the screen. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the app that you want to close. Tap the home button twice.
If you are running iOS 7, you close apps this way. Double tap the home button and you will see apps lined up going left to right across the screen. Swipe to get to the app that you want to close and then swipe "up" on the app preview thumbnail to close it.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up. -
I have an Iphone 5 and it will not connect to any WIFI networks - I have tried following the steps above (including reseting network settings) but it just says 'incorrect password' every time. How can I resolve this?
you have definitely tried the correct steps, all you would need to do now is a back up & restore to factory settings. If after that the issue remains then you would most likely need a replacement unit.
-
My iPod touch 5th generation will not connect to secure WiFi networks.
My 5th gen iPod touch will not connect to Secure wifi networks. It always says incorrect passcode. I have checked the passcode over and over again and I am sure it's correct. it's not just happening with my home network, also at work it never works. It is fine connecting to unsecure networks though. please help me.
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
My iphone 3 will not connect to my wifi
my iphone 3 will not connect to my wifi. I have reset my wifi settings twice and it still does not connect. i know my wifi is working because the computer is connected and my ps3. please heeellllpp
Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons. -
My ipod touch will not connect to my wifi, what should i do?
My ipod touch will not connect to my wifi, what should I do?
- Reset the iPod. Nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- iOS: Recommended settings for Wi-Fi routers and access points
Do other devices successfully connect to the Internet?
Does the iPod successfully connect to other networks?
Does the iPod see the network(s)? -
I just bought a used i book g3 it will not connect to my wifi network, I bought two of them actually one is a g4 other g3, the g4 connects fine, but the g3 not so much. If anyone would have the answer on how to fix it or run a test on it.
Make sure your network has 802.11b activated. The G3 only supports the "B" wireless networking protocol. Modern networking is "G".
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My iPad will not connect to my WIFI, but my iMac and iPhone will. Any Suggestions?
I am currently having the same problem with music that is downloaded to my laptop and stored into itunes/itunes match which is not downloading to my ipad. I had this same problem a few months a go and it was fixed with a update to my ipad but it has happened again with most recent update. The bad thing is I didn't notice until I went to listen to the music on my ipad and it was available. Apple is becoming very unattractive to me. I am in search of a diffrent device.
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HT4623 On my iPhone 5, iOS 7 will not connect to my wifi network
iOS 7 will not connect to my wifi. it sees my wifi network and looks as if it connects, but never does. can this be easily fixed? and yes wifi is turned on on my iPhone 5.
Hello there, JLMock.
The following Knowledge Base article provides extensive steps for troubleshooting wi-fi issues:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D.
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