Will not connect despite adequate wifi signals...

I don't understand why my FaceTime will not connect. My boyfriend is in Europe right now and he is able to Facetime other people from his iPhone but we have had no luck connecting. The call goes through, but once answered, FaceTime takes a couple of minutes trying to connect and then fails.  Why? I am at home, with a strong wifi signal on my MacBook Pro. Thanks

Hi there,
You may want to take a look at some of the troubleshooting steps found in the article below.
FaceTime for Mac: Troubleshooting FaceTime
http://support.apple.com/kb/ts4185
-Griff W.

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