Will not load any page after upgrading to latest vesion.
After upgrading to the latest version of firefox, my browser no longer loads any pages.
Hopefully one of these articles will help you resolve the issue:
[https://support.mozilla.com/en-US/kb/cannot+connect+after+upgrading+Firefox Cannot connect after upgrading Firefox]
[https://support.mozilla.com/en-US/kb/Firefox+cannot+load+websites+but+other+programs+can Firefox cannot load websites but other programs can]
Similar Messages
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The new version of Firefox, 18.02, will not load any pages. Why not?
I attempted to open Firefox and was told it would load when the updates were applied, which was nothing new. It loaded fine and there were no incompatible add-ons, but it will not load any web pages. I'm on the same computer using Chrome to send this message. Everything was working fine in release 18.01.
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.''
To Reset Firefox do the following:
#Go to Firefox > Help > Troubleshooting Information.
#Click the "Reset Firefox" button.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied.
Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
Did this fix your problems? Please report back to us! -
Firefox will not load any page at all.
Firefox will not load any website that i go to. i cannot even get to my home page, i have to access this page from internet explorer. i have tried to to reinstall firefox and restart the computer but nothing is working also i don't know if this is the same problem but firefox seems to get stuck looking for updates for the addons that i have. if you need more info from please let me know. if you could please help it would be most appreciated.
== This happened ==
Every time Firefox opened
== Monday ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 2.0.50727; .NET CLR 1.1.4322; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
See:
*https://support.mozilla.org/kb/Server+not+found
*https://support.mozilla.org/kb/Firewalls
*https://support.mozilla.org/kb/fix-problems-connecting-websites-after-updating -
Safari is not loading any page after update
Please help
I update the Mac software and since then, Safari is not loading any page.
Any help please
I have MacBookPro (Mac os x 10.6.8)
I am new to Mac world
Please help I don't have any browser other than safariI have exactly the same problem - since the update Safari opens but won't load any sites. The progress bar starts but just hangs.
I've had to start using a different browser. The weird thing is, it works without any problems in my wife's account (we have 2 accounts and mine's the admin).
I tried uninstalling by dragging to the trash before downloading from the Apple site and installing again. But I guess I didn't remove all the files as it had remembered all my favourite sites, etc.
I don't know what you mean by extentions, but other apps that connect to the net that I have running are Mail, Skype, Dropbox and sometimes Vuse and Adium. But since these are also running in my wife's account, I can't see that being the problem. -
Itunes on W8 will not play any files after upgrade to 11.0.4.4
After following the prompt and updating Itunes on Windows 8 to version 11.0.4.4 on 6 June, Itunes no longer plays any audio or video files from my library. Pick a file and Itunes shows that it is playing (Pause button only) however nothing happens. The file simply does not play. Windows Media Player will not open any files. VLC will play flash video files but with no sound. Video played in IE10 seems to play ok including sound. Anyone have any suggestions. I can uninstall but figure I'll get teh same version when I re-install. Everything worked fine prior to installing this upgrade.
Resolved by running W8 System Restore to a point prior to the last Itunes update. Now back on the previous version of Itunes. Windows Media Player working correctly with all file types. Itunes working correctly also. I'm quite happy not to re-apply any updates from Apple for a while.
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Hi everyone.
I recently erased and reinstalled Yosemite on my iMac 27 (model late 2013). After I reinstalled everything i've noticed that when it goes to sleep/nap and when I come back to it and open the browser (safari) it will not load. I have to restart the whole iMac for it to work. I've erased and reinstalled again and I still have the same issues. Can anybody help?Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of the test. -
Wifi will say that it is working but will not load any pages.
I’ve been having this problem for a while on my MacBook. It will connect to my home network and the little indicator says it is connected but whenever I try to load a page nothing will happen. I’ve tried a lot of things that haven’t worked and the router works for my roomates. I upgraded to mavericks and I think that has something to do with it. But I haven’t seen my specific problem on here so I thought I would give it a shot. If you have any suggestions that would be very helpful. Thanks.
Back up all data before making any changes.
Step 1
Take all the applicable steps in this support article. If you're running OS X 10.8.4 or later, run Wireless Diagnostics and take the remedial steps suggested in the summary that appears, if any. The program also generates a large file of information about your system, which would be used by Apple Engineering in case of a support incident. Don't post the contents here.
Step 2
Run Software Update and install all available updates for OS X or your computer's firmware.
Step 3
If you're not using a wireless keyboard or trackpad, disable Bluetooth by selecting Turn Bluetooth Off from the menu with the Bluetooth icon. If you don't have that menu, open the Bluetooth preference pane in System Preferences and check the box marked Show Bluetooth in menu bar. Test. Continue if you find that Wi-Fi is faster with Bluetooth disabled.
From that same menu, select Open Bluetooth Preferences. If the box labeled Discoverable is checked, uncheck it. Click the Advanced button, and in the sheet that opens, uncheck the top three boxes, if any are checked. Click OK. Enable Bluetooth and test again.
If the application called "Bluetooth Setup Assistant" is running, quit it.
Step 4
This step will erase all your settings in the Network preference pane. Make a note of them before you begin, and recreate them afterwards. It may be helpful to take screenshots of the preference pane.
Triple-click the line below on this page to select it:
/Library/Preferences/SystemConfiguration
Right-click or control-click the highlighted line and select
Services ▹ Reveal
from the contextual menu.* A folder should open with an item named "SystemConfiguration" selected. Move the selected item to the Trash. You may be prompted for your administrator password.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar, paste into the box that opens (command-V). You won't see what you pasted because a line break is included. Press return.
Step 5
Reset the System Management Controller.
Step 6
Make a "Genius" appointment at an Apple Store, or go to another authorized service center.
Back up all data on the internal drive(s) before you hand over your computer to anyone. There are ways to back up a computer that isn't fully functional — ask if you need guidance.
If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.
Keeping your confidential data secure during hardware repair
*An SSD doesn't need to be zeroed. -
Firefox will lot load web pages after upgrading to version 3.6.6
After loading 3.6.6 I can no longer access the internet. Norton Internet Security 2010 has quarantined 3 Firefox files: nssdbm3.dll, freebl3.dll, softokn3.dll
== This happened ==
Every time Firefox opened
== I upgraded to 3.6.6. Firefox worked fine prior to upgrade. After upgrade, Norton told me there was a security incident and I needed to reboot. I have not been able to use Firefox since rebooting.Thanks for the reply. It doesn't have to process the php, it just has to show the HTML content. It did that just fine before the last upgrade but won't now.
I've seen that page you referenced: http://kb.mozillazine.org/File_types_and_download_actions.
It doesn't help. The things it says to look for aren't there for me, specifically:
browser.download.pluginOverrideTypes
plugin.disable_full_page_plugin_for_types
I followed the rest of the instructions but it didn't help.
I did get it to quit opening tabs, instead it prompts me what it should do with the file every time now. What it should do, and used to do, is open the php page and display the HTML content.
Any other ideas? -
Safari not loading some pages after upgrade to Yosemite
iMac, mid-2010. Upgraded from Mavericks to Yosemite. Afterwards, many web pages refuse to load, partially load in Safari. Have tried all of the suggestions posted... clearing cache, DNS Prefetch disabling, DNS server changes, etc. None work.
Certain sites seem to always work like cnn.com, craigslist.org, linkedin.com... but Yahoo mail, Facebook, and many others fail to load or won't load completely.1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of it have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Bluetooth SerialATA Fonts 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' \*dropbox \*genieo\* \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 "` route -n get default|awk '/e:/{print $2}' `" 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB 'com.adobe.AAM.Updater-1.0 com.adobe.AAM.Updater-1.0 com.adobe.AdobeCreativeCloud com.adobe.CS4ServiceManager com.adobe.CS5ServiceManager com.adobe.fpsaud com.adobe.SwitchBoard com.adobe.SwitchBoard com.apple.aelwriter com.apple.AirPortBaseStationAgent com.apple.FolderActions.enabled com.apple.installer.osmessagetracing com.apple.mrt.uiagent com.apple.ReportCrash.Self com.apple.rpmuxd com.apple.SafariNotificationAgent com.apple.usbmuxd com.citrixonline.GoToMeeting.G2MUpdate com.google.keystone.agent com.google.keystone.daemon com.microsoft.office.licensing.helper com.oracle.java.Helper-Tool com.oracle.java.JavaUpdateHelper com.oracle.java.JavaUpdateHelper org.macosforge.xquartz.privileged_startx org.macosforge.xquartz.privileged_startx org.macosforge.xquartz.startx' '879294308 4071182229 461455494 3627668074 1083382502 1274181950 1855907737 2758863019 1848501757 464843899 3694147963 1233118628 2456546649 2806998573 2778718105 2636415542 842973933 2051385900 3301885676 891055588 998894468 695903914 1443423563 4136085286 523110921 2883943871 3873345487' 51 5120 files 4 );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^\([0-9]+\) /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' '%s (UID %s) is using %s %s' '\nContents of %s\n-\tmod date: %s\n-\tchecksum: %s\n%s\n' '\n ...and %s more line(s)\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("'"${f[5]}"'",$0,u,q,"'${p[$2]}'");} ';};s=(' s/[0-9A-Za-z._]+@[0-9A-Za-z.]+\.[0-9A-Za-z]{2,4}/EMAIL/g;/faceb/s/(at\.)[^.]+/\1NAME/g;/\/Shared/!s/(\/Users\/)[^ /]+/\1USER/g;s/[-0-9A-Fa-f]{22,}/UUID/g;' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[46]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: (E[^m]|[^EO])|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<10) print "com.apple.";} ' ' { sub(/ :/,"");print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:.+//p ' '/^root$/p' ' !/^\/[AD]|\/Contents\/.+\/Contents\//&&/\/(Lib|usr).+\/(.+\.framework|Contents|Info\.plist|Resources|Versions)$/ { n++;sub(/\/Info\.plist$/,"");sub(/\/(Content|Resource|Version)s(\/.+)?/,"");print|"sort|uniq";} END { if(n<1100) print "/System/";} ' '/\.dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { split("'"${p[41]}"'",b);split("'"${p[42]}"'",c);for(i in b) print b[i]".plist\t"c[i];if(n<500) print "Launch";} ' ' /^\/(Ap|Dev|Inc|Prev)/d;p;' 's/Pr.+n //p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/{next};/%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&& $3!~/(255\.){3}0/)||(/v6:/&&$2!~/A/) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";p="uniq -c|sed -E '"'s/ +\\([0-9]+\\)\\(.+\\)/\\\2 x\\\1/;s/x1$//'"'";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1|p;b=b$1;} END { close(p);if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"cksum "F|getline C;split(C, A);C=A[1];"stat -f%Sm "F|getline D;"file -b "F|getline T;if(T~/^Apple b/) { f="";l=0;while("PlistBuddy -c Print "F|getline g) { l++;if(l<=L) f=f"\n "g;};};if(T!~/^(AS.+ (En.+ )?text(, with v.+)?$|(Bo|PO).+ sh.+ text ex|XM)/) F=F"\n-\t"T;printf("'"${f[6]}"'",F,D,C,f);if(l>L) printf("'"${f[7]}"'",l-L);} ' ' s/^ ?n...://p;s/^ ?p...:/-'$'\t''/p;' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9|"sort|uniq";} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' "`S0 44 45`" ' BEGIN{FS="= "} /Path/{print $2} ' ' /^ *$/d;s/^ */ /;' ' s/^.+ |\(.+\)$//g;p ' '/\.(appex|pluginkit)\/Contents\/Info\.plist$/p' ' /2/{print "WARN"};/4/{print "CRITICAL"};' ' /EVHF|MACR|^s/d;s/^.+: //p;' ' $3~/^[1-9][0-9]{0,2}(\.[1-9][0-9]{0,2}){2}$/ { i++;n=n"\n"$1"\t"$3;} END { if(i>1) print n;} ' ' s/:[^:]+$//;s/ +([0-9]+)(.+)/\2: \1/p;' ' { gsub(/[()"]/,"",$3);if(!$3) $3="N/A";print $3;} ' ' /es: ./{ s/^.+://;b0'$'\n'' };/^ +C.+ted: +[NY]/H;/:$/b0'$'\n'' d;:0'$'\n'' x;/: +N/d;s/\n.+//p;' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps crontab iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl smcDiagnose sysctl\ -n defaults\ read stat lsbom 'mdfind -onlyin /' ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' pluginkit scutil dtrace profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil lsof test osascript\ -e netstat mdls );S1() { printf kMDItemContentTypeTree=com.apple.$1'|sort';};S2() { printf 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :'$1'" {} \;|uniq';};c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'|tr , \\\n" "`S2 CFBundleDisplayName`" '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' '-F \$Message -k Sender kernel -k Message CSeq "I/O e"|sort|uniq -c' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$(RefProc): \$Message' -k Sender Req 'fsev|kern|launchd' -k RefProc Rne 'Aq|WebK' -k Message Rne '08012|Goog|ksadm|probe|Roame|SMC:|smcD|sserti|suhel| VALI|ver-r|xpma' -k Message Req 'abn|bad |Beac|caug|corru|dead[^bl]|FAIL|fail|GPU |hfs: Ru|idle ex|inval|jnl:|last value [1-9]|NVDA\(|pagin|pci pa|proc: t|Roamed|rror|SL|TCON|Throttli|tim(ed? ?|ing )o|WARN' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cght] ! -name .?\* ! -name \*ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '/S*/*/Ca*/*xpc* >&- ||echo No' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' "`S1 bundle`" "`S1 mach-o-dylib`" `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,mach_i*/*,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t {/S*/,/,}L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" -m 'L*/{Con*/*/Data/L*/,}Pref* -type f -size 0c -name *.plist.???????|wc -l' kern.memorystatus_vm_pressure_level '3>&1 >&- 2>&3' " -F '\$Time \$Message' -k Sender kernel -k Message CSeq 'n Cause: -' " -i '-app Safari UserStyleSheetEnabled' -name\ kMDItem${p[35]} "`S2 ${p[35]}`" );N1=${#c2[@]};for j in {0..10};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files I/O\ errors 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents XPC\ cache Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA Descriptors App\ extensions Lockfiles Memory\ pressure SMC Shutdowns Nets Stylesheet );N3=${#l[@]};for i in {0..3};do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};A'$((7+i))'() { v=` eval sudo "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};';done;A9(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0() { [[ "$v" ]]&&sed -E "$s"<<<"$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v"|sed -E "$s";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "${s[63]}"<<<"$v"`&&C1 1 $1;};for i in 1 2 7 8;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 0 $((N1+8)) 71 $((N3+3));D13 1 10 7 9;D13 1 11 8 10;B1&&D73 19 53 67 55;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D13 5 5 69 1;D13 5 54 30 56;D23 5 14 12 14;D22 6 36 13 15;D22 20 52 66 54;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D82 35 49 61 51;D82 11 17 17 20;for i in 0 1;do D82 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A8 18 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 24 22 29;B7 12;B2 14;A4 39 57 70 14;B2 15;B6 14 15 4;C3 29;A1 24 23 32;B7 13;C3 30;B3 4 0 65;A3 14 6 32 0;B4 0 16 11;A1 26 50 64;B7 16;C3 52;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D73 21 0 32 19;D73 10 42 32 40;D82 29 35 46 39;};D23 14 1 62 42;D12 34 43 53 44;D12 22 20 32 25;D22 0 $((N1+10)) 51 32;D13 4 8 41 6;D12 21 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 38 55 68 57;D23 33 34 42 37;B1&&D83 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 10 42 32 41;D13 37 2 48 43;A1 4 3 60;B2 30;A1 4 58 60;B2 31;B6 30 31 4;C3 5;D12 21 56 35 58;D12 21 48 49 49;B3 4 22 57;A1 21 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D12 4 51 32 53;D23 22 9 37 7;A9;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
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exec bash
and press return. Then paste the script again.
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If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
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12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
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14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed. -
Safari will not load any page and freezes then crashes on startup
Hey all,
Been having nothing but problems on my MacPro for the last several months. All started when my hard drive went bad. I bought a brand new hard drive, installed Lion from scratch and then started gradually restoring my files from backup. But I've continued to have massive problems. Everything from permissions issues to freezing, etc. I've reinstalled Lion about 5 times now! Knock on wood, I'm almost back up and running OK, but I have one outstanding issue I can't figure out.
Safari just plain will NOT function. It's Safari 6. It was working, things were loading and running fine. But the other day I came back to my machine and it was frozen. Got a message saying that web pages weren't responding. So I tried forcing a reload and the application crashed. Now I can't get it to work at all. I've cleared the cache, deleted just about all the preferences, etc. Won't load. Comes up with blank page, sits there unresponsive and eventually crashes. I've tried re-installing it multiple times.
I think either some file that I need is locked or corrupt or something but I think it's at the core system level. It's not a user issue because when I log in as root, I get the same problem.
Any help would be appreciated.
JonOK, here is the System Log. This is all that was shown:
11/24/12 4:23:44.681 PM [0x0-0x17017].com.apple.Safari: Expected in: /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
11/24/12 4:23:44.681 PM [0x0-0x17017].com.apple.Safari: in /System/Library/StagedFrameworks/Safari/WebKit2.framework/WebKit2
11/24/12 4:23:45.117 PM [0x0-0x17017].com.apple.Safari: Unable to load WebKit2.framework: dlopen(/System/Library/StagedFrameworks/Safari/WebKit2.framework/WebKit2, 2): Symbol not found: __ZN3JSC6JSLock12DropAllLocksC1ENS_14JSLockBehaviorE
11/24/12 4:23:45.117 PM [0x0-0x17017].com.apple.Safari: Referenced from: /System/Library/StagedFrameworks/Safari/WebCore.framework/WebCore
11/24/12 4:23:45.117 PM [0x0-0x17017].com.apple.Safari: Expected in: /System/Library/StagedFrameworks/Safari/JavaScriptCore.framework/JavaScriptCore
11/24/12 4:23:45.117 PM [0x0-0x17017].com.apple.Safari: in /System/Library/StagedFrameworks/Safari/WebCore.framework/WebCore
11/24/12 4:24:24.181 PM applepushserviced: Unable to bootstrap_lookup connection port for 'com.apple.safaridavclient.push': unknown error code
11/24/12 4:37:38.233 PM [0x0-0x4e04e].com.apple.Safari: Unable to load WebKit2.framework: dlopen(/System/Library/StagedFrameworks/Safari/WebKit2.framework/WebKit2, 2): Symbol not found: __ZN3JSC6JSLock12DropAllLocksC1ENS_14JSLockBehaviorE
11/24/12 4:37:38.233 PM [0x0-0x4e04e].com.apple.Safari: Referenced from: /System/Library/StagedFrameworks/Safari/WebCore.framework/WebCore
11/24/12 4:37:38.233 PM [0x0-0x4e04e].com.apple.Safari: Expected in: /System/Library/StagedFrameworks/Safari/JavaScriptCore.framework/JavaScriptCore
11/24/12 4:37:38.233 PM [0x0-0x4e04e].com.apple.Safari: in /System/Library/StagedFrameworks/Safari/WebCore.framework/WebCore
11/24/12 4:38:13.922 PM Installer: Safari6Lion Installation Log
11/24/12 4:38:13.922 PM Installer: Opened from: /Safari6Lion.pkg
11/24/12 4:38:58.307 PM Installer: Safari6Lion Installation Log
11/24/12 4:38:58.307 PM Installer: Opened from: /Safari6Lion.pkg
11/24/12 4:39:12.889 PM Installer: Safari6Lion Installation Log
11/24/12 4:39:12.889 PM Installer: Opened from: /Safari6Lion.pkg
11/24/12 4:39:32.501 PM Installer: Upgrade: "Safari6Lion"
11/24/12 4:39:51.550 PM sudo: root : TTY=unknown ; PWD=/private/tmp/PKInstallSandbox.JXMyoU/Scripts/com.apple.pkg.Safari6Lion.I1vk AD ; USER=Jon ; COMMAND=./Tools/AlertAll.app/Contents/MacOS/AlertAll /
11/24/12 4:39:54.634 PM installd: Installed "Safari6Lion" ()
11/24/12 4:39:59.572 PM [0x0-0x5b05b].com.apple.Safari: Unable to load WebKit2.framework: dlopen(/System/Library/StagedFrameworks/Safari/WebKit2.framework/WebKit2, 2): Symbol not found: __ZN3JSC6JSLock12DropAllLocksC1ENS_14JSLockBehaviorE
11/24/12 4:39:59.572 PM [0x0-0x5b05b].com.apple.Safari: Referenced from: /System/Library/StagedFrameworks/Safari/WebCore.framework/WebCore
11/24/12 4:39:59.572 PM [0x0-0x5b05b].com.apple.Safari: Expected in: /System/Library/StagedFrameworks/Safari/JavaScriptCore.framework/JavaScriptCore
11/24/12 4:39:59.572 PM [0x0-0x5b05b].com.apple.Safari: in /System/Library/StagedFrameworks/Safari/WebCore.framework/WebCore
11/24/12 4:52:24.088 PM [0x0-0x67067].com.apple.Safari: Unable to load WebKit2.framework: dlopen(/System/Library/StagedFrameworks/Safari/WebKit2.framework/WebKit2, 2): Symbol not found: __ZN3JSC6JSLock12DropAllLocksC1ENS_14JSLockBehaviorE
11/24/12 4:52:24.088 PM [0x0-0x67067].com.apple.Safari: Referenced from: /System/Library/StagedFrameworks/Safari/WebCore.framework/WebCore
11/24/12 4:52:24.088 PM [0x0-0x67067].com.apple.Safari: Expected in: /System/Library/StagedFrameworks/Safari/JavaScriptCore.framework/JavaScriptCore
11/24/12 4:52:24.088 PM [0x0-0x67067].com.apple.Safari: in /System/Library/StagedFrameworks/Safari/WebCore.framework/WebCore
Now, here is the latest diagnostic report:
Process:
Safari [3088]
Path:
/Applications/Safari.app/Contents/MacOS/Safari
Identifier:
com.apple.Safari
Version:
6.0.2 (7536.26.17)
Build Info:
WebBrowser-7536026017000000~2
Code Type:
X86-64 (Native)
Parent Process: launchd [180]
Date/Time:
2012-11-24 03:31:03.646 -0600
OS Version:
Mac OS X 10.7.5 (11G63)
Report Version: 9
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000000000029b0
VM Regions Near 0x29b0:
-->
__TEXT
0000000109aed000-0000000109aee000 [
4K] r-x/rwx SM=COW /Applications/Safari.app/Contents/MacOS/Safari
Application Specific Information:
objc[3088]: garbage collection is OFF
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.apple.JavaScriptCore
0x000000010a3efcad JSC::Heap::discardAllCompiledCode() + 13
1 com.apple.WebCore
0x000000010b57841e WebCore::MemoryPressureHandler::releaseMemory(bool) + 270
2 com.apple.WebCore
0x000000010b57801a __block_global_0 + 42
3 libdispatch.dylib
0x00007fff99c90497 _dispatch_source_invoke + 649
4 libdispatch.dylib
0x00007fff99c8d13f _dispatch_queue_invoke + 71
5 libdispatch.dylib
0x00007fff99c8d8bf _dispatch_main_queue_callback_4CF + 257
6 com.apple.CoreFoundation
0x00007fff928e4e7c __CFRunLoopRun + 1724
7 com.apple.CoreFoundation
0x00007fff928e4486 CFRunLoopRunSpecific + 230
8 com.apple.HIToolbox
0x00007fff8ec942bf RunCurrentEventLoopInMode + 277
9 com.apple.HIToolbox
0x00007fff8ec9b56d ReceiveNextEventCommon + 355
10 com.apple.HIToolbox
0x00007fff8ec9b3fa BlockUntilNextEventMatchingListInMode + 62
11 com.apple.AppKit
0x00007fff90b87779 _DPSNextEvent + 659
12 com.apple.AppKit
0x00007fff90b8707d -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 135
13 com.apple.Safari.framework
0x0000000109b4534f -[BrowserApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 162
14 com.apple.AppKit
0x00007fff90b839b9 -[NSApplication run] + 470
15 com.apple.AppKit
0x00007fff90dffeac NSApplicationMain + 867
16 com.apple.Safari.framework
0x0000000109d0a35a SafariMain + 166
17 com.apple.Safari
0x0000000109aedf2c 0x109aed000 + 3884
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib
0x00007fff953437e6 kevent + 10
1 libdispatch.dylib
0x00007fff99c8d786 _dispatch_mgr_invoke + 923
2 libdispatch.dylib
0x00007fff99c8c316 _dispatch_mgr_thread + 54
Thread 2:: WebCore: IconDatabase
0 libsystem_kernel.dylib
0x00007fff95342bca __psynch_cvwait + 10
1 libsystem_c.dylib
0x00007fff9077d274 _pthread_cond_wait + 840
2 com.apple.WebCore
0x000000010abbd1fc WebCore::IconDatabase::syncThreadMainLoop() + 124
3 com.apple.WebCore
0x000000010abbad50 WebCore::IconDatabase::iconDatabaseSyncThread() + 496
4 com.apple.JavaScriptCore
0x000000010a4f838f _ZN3WTFL19wtfThreadEntryPointEPv + 15
5 libsystem_c.dylib
0x00007fff907798bf _pthread_start + 335
6 libsystem_c.dylib
0x00007fff9077cb75 thread_start + 13
Thread 3:: CoreAnimation render server
0 libsystem_kernel.dylib
0x00007fff9534167a mach_msg_trap + 10
1 libsystem_kernel.dylib
0x00007fff95340d71 mach_msg + 73
2 com.apple.QuartzCore
0x00007fff95d01df5 CA::Render::Server::server_thread(void*) + 184
3 com.apple.QuartzCore
0x00007fff95d01d35 thread_fun + 24
4 libsystem_c.dylib
0x00007fff907798bf _pthread_start + 335
5 libsystem_c.dylib
0x00007fff9077cb75 thread_start + 13
Thread 4:: com.apple.CFSocket.private
0 libsystem_kernel.dylib
0x00007fff95342df2 __select + 10
1 com.apple.CoreFoundation
0x00007fff9292dc8b __CFSocketManager + 1355
2 libsystem_c.dylib
0x00007fff907798bf _pthread_start + 335
3 libsystem_c.dylib
0x00007fff9077cb75 thread_start + 13
Thread 5:: JavaScriptCore::BlockFree
0 libsystem_kernel.dylib
0x00007fff95342bca __psynch_cvwait + 10
1 libsystem_c.dylib
0x00007fff9077d274 _pthread_cond_wait + 840
2 com.apple.JavaScriptCore
0x000000010a2c0fb6 ***::ThreadCondition::timedWait(***::Mutex&, double) + 118
3 com.apple.JavaScriptCore
0x000000010a4e2d9a JSC::BlockAllocator::blockFreeingThreadMain() + 90
4 com.apple.JavaScriptCore
0x000000010a4f838f _ZN3WTFL19wtfThreadEntryPointEPv + 15
5 libsystem_c.dylib
0x00007fff907798bf _pthread_start + 335
6 libsystem_c.dylib
0x00007fff9077cb75 thread_start + 13
Thread 6:: JavaScriptCore::Marking
0 libsystem_kernel.dylib
0x00007fff95342bca __psynch_cvwait + 10
1 libsystem_c.dylib
0x00007fff9077d274 _pthread_cond_wait + 840
2 com.apple.JavaScriptCore
0x000000010a4457b4 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 212
3 com.apple.JavaScriptCore
0x000000010a445696 JSC::MarkStackThreadSharedData::markingThreadMain() + 214
4 com.apple.JavaScriptCore
0x000000010a4f838f _ZN3WTFL19wtfThreadEntryPointEPv + 15
5 libsystem_c.dylib
0x00007fff907798bf _pthread_start + 335
6 libsystem_c.dylib
0x00007fff9077cb75 thread_start + 13
Thread 7:: JavaScriptCore::Marking
0 libsystem_kernel.dylib
0x00007fff95342bca __psynch_cvwait + 10
1 libsystem_c.dylib
0x00007fff9077d274 _pthread_cond_wait + 840
2 com.apple.JavaScriptCore
0x000000010a4457b4 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 212
3 com.apple.JavaScriptCore
0x000000010a445696 JSC::MarkStackThreadSharedData::markingThreadMain() + 214
4 com.apple.JavaScriptCore
0x000000010a4f838f _ZN3WTFL19wtfThreadEntryPointEPv + 15
5 libsystem_c.dylib
0x00007fff907798bf _pthread_start + 335
6 libsystem_c.dylib
0x00007fff9077cb75 thread_start + 13
Thread 8:: JavaScriptCore::Marking
0 libsystem_kernel.dylib
0x00007fff95342bca __psynch_cvwait + 10
1 libsystem_c.dylib
0x00007fff9077d274 _pthread_cond_wait + 840
2 com.apple.JavaScriptCore
0x000000010a4457b4 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 212
3 com.apple.JavaScriptCore
0x000000010a445696 JSC::MarkStackThreadSharedData::markingThreadMain() + 214
4 com.apple.JavaScriptCore
0x000000010a4f838f _ZN3WTFL19wtfThreadEntryPointEPv + 15
5 libsystem_c.dylib
0x00007fff907798bf _pthread_start + 335
6 libsystem_c.dylib
0x00007fff9077cb75 thread_start + 13
Thread 9:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib
0x00007fff9534167a mach_msg_trap + 10
1 libsystem_kernel.dylib
0x00007fff95340d71 mach_msg + 73
2 com.apple.CoreFoundation
0x00007fff928dc50c __CFRunLoopServiceMachPort + 188
3 com.apple.CoreFoundation
0x00007fff928e4c74 __CFRunLoopRun + 1204
4 com.apple.CoreFoundation
0x00007fff928e4486 CFRunLoopRunSpecific + 230
5 com.apple.Foundation
0x00007fff986e8fd7 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 335
6 com.apple.Foundation
0x00007fff986dd72a -[NSThread main] + 68
7 com.apple.Foundation
0x00007fff986dd6a2 __NSThread__main__ + 1575
8 libsystem_c.dylib
0x00007fff907798bf _pthread_start + 335
9 libsystem_c.dylib
0x00007fff9077cb75 thread_start + 13
Thread 10:
0 libsystem_kernel.dylib
0x00007fff95343192 __workq_kernreturn + 10
1 libsystem_c.dylib
0x00007fff9077b594 _pthread_wqthread + 758
2 libsystem_c.dylib
0x00007fff9077cb85 start_wqthread + 13
Thread 11:
0 libsystem_kernel.dylib
0x00007fff95343192 __workq_kernreturn + 10
1 libsystem_c.dylib
0x00007fff9077b594 _pthread_wqthread + 758
2 libsystem_c.dylib
0x00007fff9077cb85 start_wqthread + 13
Thread 12:
0 libsystem_kernel.dylib
0x00007fff95343192 __workq_kernreturn + 10
1 libsystem_c.dylib
0x00007fff9077b594 _pthread_wqthread + 758
2 libsystem_c.dylib
0x00007fff9077cb85 start_wqthread + 13
Thread 13:: JavaScriptCore::BlockFree
0 libsystem_kernel.dylib
0x00007fff95342bca __psynch_cvwait + 10
1 libsystem_c.dylib
0x00007fff9077d274 _pthread_cond_wait + 840
2 com.apple.JavaScriptCore
0x000000010a2c0fb6 ***::ThreadCondition::timedWait(***::Mutex&, double) + 118
3 com.apple.JavaScriptCore
0x000000010a4e2d9a JSC::BlockAllocator::blockFreeingThreadMain() + 90
4 com.apple.JavaScriptCore
0x000000010a4f838f _ZN3WTFL19wtfThreadEntryPointEPv + 15
5 libsystem_c.dylib
0x00007fff907798bf _pthread_start + 335
6 libsystem_c.dylib
0x00007fff9077cb75 thread_start + 13
Thread 14:: JavaScriptCore::Marking
0 libsystem_kernel.dylib
0x00007fff95342bca __psynch_cvwait + 10
1 libsystem_c.dylib
0x00007fff9077d274 _pthread_cond_wait + 840
2 com.apple.JavaScriptCore
0x000000010a4457b4 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 212
3 com.apple.JavaScriptCore
0x000000010a445696 JSC::MarkStackThreadSharedData::markingThreadMain() + 214
4 com.apple.JavaScriptCore
0x000000010a4f838f _ZN3WTFL19wtfThreadEntryPointEPv + 15
5 libsystem_c.dylib
0x00007fff907798bf _pthread_start + 335
6 libsystem_c.dylib
0x00007fff9077cb75 thread_start + 13
Thread 15:: JavaScriptCore::Marking
0 libsystem_kernel.dylib
0x00007fff95342bca __psynch_cvwait + 10
1 libsystem_c.dylib
0x00007fff9077d274 _pthread_cond_wait + 840
2 com.apple.JavaScriptCore
0x000000010a4457b4 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 212
3 com.apple.JavaScriptCore
0x000000010a445696 JSC::MarkStackThreadSharedData::markingThreadMain() + 214
4 com.apple.JavaScriptCore
0x000000010a4f838f _ZN3WTFL19wtfThreadEntryPointEPv + 15
5 libsystem_c.dylib
0x00007fff907798bf _pthread_start + 335
6 libsystem_c.dylib
0x00007fff9077cb75 thread_start + 13
Thread 16:: JavaScriptCore::Marking
0 libsystem_kernel.dylib
0x00007fff95342bca __psynch_cvwait + 10
1 libsystem_c.dylib
0x00007fff9077d274 _pthread_cond_wait + 840
2 com.apple.JavaScriptCore
0x000000010a4457b4 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 212
3 com.apple.JavaScriptCore
0x000000010a445696 JSC::MarkStackThreadSharedData::markingThreadMain() + 214
4 com.apple.JavaScriptCore
0x000000010a4f838f _ZN3WTFL19wtfThreadEntryPointEPv + 15
5 libsystem_c.dylib
0x00007fff907798bf _pthread_start + 335
6 libsystem_c.dylib
0x00007fff9077cb75 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x00007fff94ff4e80 rcx: 0x00000001108bf000 rdx: 0x00000001108bf080
rdi: 0x00000001108f3008 rsi: 0x0000000000000002 rbp: 0x00007fff696eb630 rsp: 0x00007fff696eb620
r8: 0x000000000000003f r9: 0x00000001108e8c60 r10: 0x0000000000134000 r11: 0x000000010a3efca0
r12: 0x000000000007d000 r13: 0x00007fc5c0c8bf20 r14: 0x00007fc5c2426230 r15: 0x0000000000000000
rip: 0x000000010a3efcad rfl: 0x0000000000010202 cr2: 0x00000000000029b0
Logical CPU: 3
Binary Images:
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0x7fff8e197ff7 com.apple.CoreServicesInternal (113.19 - 113.19) <74532B3B-EDE0-3553-9BED-F02B9CDF1FF7> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/Cor eServicesInternal
0x7fff8e198000 -
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0x7fff8e2ae000 -
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0x7fff8e2c0000 -
0x7fff8e6f3ff7 com.apple.VideoToolbox (1.0 - 705.94) <72AD524C-0616-3C69-BA1F-8D444F97F5A2> /System/Library/PrivateFrameworks/VideoToolbox.framework/Versions/A/VideoToolbo x
0x7fff8e703000 -
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0x7fff8e7aafff com.apple.AppleVAFramework (5.0.16 - 5.0.16) <6F9A4BCE-8B99-3144-BCF7-B4299B27F6E9> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x7fff8e7ab000 -
0x7fff8ea1cfff com.apple.QuartzComposer (5.0 - 236.10) <F8560AEC-4E26-3A43-BE0A-B20FCB5B2E7D> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
0x7fff8ea1d000 -
0x7fff8ea28fff com.apple.CommonAuth (2.2 - 2.0) <77E6F0D0-85B6-30B5-B99C-F57104DD2EBA> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x7fff8ea29000 -
0x7fff8ea29fff com.apple.CoreServices (53 - 53) <043C8026-8EDD-3241-B090-F589E24062EF> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x7fff8ea2a000 -
0x7fff8eb1ffff libiconv.2.dylib (7.0.0 - compatibility 7.0.0) <5C40E880-0706-378F-B864-3C2BD922D926> /usr/lib/libiconv.2.dylib
0x7fff8eb5b000 -
0x7fff8ec91fff com.apple.vImage (5.1 - 5.1) <A08B7582-67BC-3EED-813A-4833645964A7> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x7fff8ec92000 -
0x7fff8efbefff com.apple.HIToolbox (1.9 - ???) <CCB32DEA-D0CA-35D1-8019-E599C8007AB6> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x7fff8efbf000 -
0x7fff8f001fff com.apple.corelocation (330.12 - 330.12) <CFDF7694-382A-30A8-8347-505BA0CAF312> /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation
0x7fff8f002000 -
0x7fff8f095fff com.apple.PDFKit (2.6.4 - 2.6.4) <4C58283C-3F45-31C6-9896-5EFFFF82D840> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x7fff8f096000 -
0x7fff8f15dff7 com.apple.ColorSync (4.7.4 - 4.7.4) <590AFCDA-F10E-31FE-9B01-DA5FFE74C2BB> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x7fff8f6f6000 -
0x7fff8f6fdfff com.apple.NetFS (4.0 - 4.0) <433EEE54-E383-3505-9154-45B909FD3AF0> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x7fff8f7ad000 -
0x7fff8f8aefff com.apple.QuickLookUIFramework (3.2 - 500.18) <56A13D40-9A61-3B98-85ED-B1C7075A88FB> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI
0x7fff8f8af000 -
0x7fff8f8b5fff IOSurface (??? - ???) <77C6757B-D357-3E34-9424-48F962B5CC9C> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x7fff8f8b6000 -
0x7fff8f8f1fff libsystem_info.dylib (??? - ???) <35F90252-2AE1-32C5-8D34-782C614D9639> /usr/lib/system/libsystem_info.dylib
0x7fff8f8f2000 -
0x7fff8f933fff com.apple.QD (3.40 - ???) <47674D2C-BE88-388E-B1B0-03F08BFFE5FD> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
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0x7fff8fe5dfe7 libsqlite3.dylib (9.6.0 - compatibility 9.0.0) <EE02BB01-64C9-304D-9719-A35F5CD6D04C> /usr/lib/libsqlite3.dylib
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0x7fff91b05000 -
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0x7fff91cb4000 -
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0x7fff91edf000 -
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0x7fff91fec000 -
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0x7fff9222f000 -
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0x7fff9226f000 -
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0x7fff9228f000 -
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0x7fff928ac000 -
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0x7fff92bff000 -
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Firefox will not load any page.
Looked at the article "Firefox can't load websites but other browsers can" but I'm an idiot and can't figure out what I'm supposed to look for. The instructions of where to go in IE are different than my IE. So, don't really know what I'm looking for.
To my knowledge, there have been no recent upgrades to any of my software - nothing I have done.Hi,
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.''
To Reset Firefox do the following:
#Go to Firefox > Help > Troubleshooting Information.
#Click the "Reset Firefox" button.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied.
Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
Did this fix your problems? Please report back to us!
If you have security software (antivirus, firewall etc.) installed and the problem started after updating Firefox, you can try deleting all existing instances of Firefox and its related processes/files in all the different configuration modules/areas of the security software like process monitoring, sub/spawned process control, virtualization, HIPS etc., in addition to the security software's main configuration panel. Instead create new fully allowed/trusted rules for Firefox + its related processes in all the different modules/panels - a genuine/original Firefox installer as well as all the installed EXEs (Application) and DLLs (Application extension) are digitally signed by Mozilla Corporation (right-click > Properties > Digital Signatures). Even otherwise, some security software may also ask again when Firefox and/or its sub processes are started, and you may be able to allow/trust at that time. Please see [https://support.mozilla.org/en-US/kb/Firewalls this].
[http://kb.mozillazine.org/Firewalls AV/Firewalls Configuration] -
Safari will not load any pages
I can load pages with Firefox, but I can not load anything with safari. It says the server is not responding.
A similar issue is occurring with software update. Software update times out saying that it can not connect to the server. Are the two connected? Does software update use safari to download updates?
I tried to download and reinstall safari, but it said I needed at least 10.5.2 and would not let me install it. But I am running 10.5.3!
Any ideas? Thanks!Hello,
Same problem? What is going on?
Thanks,
Doug -
How can I use iCloud again after upgrading OS to Mountain Lion? 2 days of trying every password I have ever used, AND changing Apple ID and iTunes ID, still nothing. Can't backup on iCloud anymore.
Apple ID's can be used for anything, a single ID can be used for all your accounts (ie iCloud, iTunes, MAS, Apple community etc), ideally this would be the way forward. So far as iTunes goes you need to continue to use the same ID as you have always used or you will lose access to your previous purchases and your iTunes match subscription.
If you are using a second ID for iCloud, you can continue to do so or use the ID you use for iTunes, but if you choose the later you will need to move all your calendar, contact etc data to the account using the ID you use for iTunes.
When (if) you change which account you use you would delete the account on an iOS device and log back in with the correct details, on a mac you would sign out in the iCloud system preference pane. -
Firefox will not load any pages beyond home page, IE will!
Tried opening FF this morning and it would load the home page, but none beyond that. It would not even go to a link from the homepage. I tried different sites, but it would just say connecting and NEVER load! My IE works fine (for IE anyway!) Anyone else having any issues? I tried to update FF and that didn't help either.
A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
See:
*https://support.mozilla.com/kb/Server+not+found
*https://support.mozilla.com/kb/Firewalls -
When I try to start Firefox, I get nothing!!!!!! The only way I can fix this problem and get access to the WEBB and my starting home page is to reinstall it all over again. This has happen enough times that I am about not to use it again unless you have a fix for this problem!!!!!! For now I have loaded version 20 and am off and running again until it happens again.
Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache.
Note: ''This will temporarily log you out of all sites you're logged in to.''
To clear cache and cookies do the following:
#Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
#Under "Time range to clear", select "Everything".
#Now, click the arrow next to Details to toggle the Details list active.
#From the details list, check ''Cache'' and ''Cookies'' and uncheck everything else.
#Now click the ''Clear now'' button.
Further information can be found in the [[Clear your cache, history and other personal information in Firefox]] article.
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