Windows 7 itunes 9 - apple mobile device service is not started
Here is a tip I discovered.
If you are running Windows 7 and having an issue your iphone being recognized by itunes (but Windows can see it fine) i.e.
this iphone cannot be used because the apple mobile device service is not stared
Be sure you are not running this application:
FoxyProxy Video Utility
This will prevent the iphone and itunes to speak to each other. It will also affect other applications (Crashplan).
C:\Program Files\FoxyProxy\FoxyProxy Video Utility\FPServiceProvider.dll
Here is a crash dump so you can see it in all it's glory:
Version=1
EventType=APPCRASH
EventTime=128991370593237361
ReportType=2
Consent=1
ReportIdentifier=14f1085b-b0eb-11de-b90d-0050f27e4d4b
IntegratorReportIdentifier=14f1085a-b0eb-11de-b90d-0050f27e4d4b
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=AppleMobileDeviceService.exe
Sig[1].Name=Application Version
Sig[1].Value=2.50.39.0
Sig[2].Name=Application Timestamp
Sig[2].Value=4a5d2d41
Sig[3].Name=Fault Module Name
Sig[3].Value=FPServiceProvider.dll
Sig[4].Name=Fault Module Version
Sig[4].Value=0.0.0.0
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=4a52bc3e
Sig[6].Name=Exception Code
Sig[6].Value=c0000005
Sig[7].Name=Exception Offset
Sig[7].Value=00001b40
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.1.7100.2.0.0.256.1
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=3081
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=0a9e
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=0a9e372d3b4ad19135b953a78882e789
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=0a9e
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=0a9e372d3b4ad19135b953a78882e789
UI[2]=C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
UI[3]=Apple Mobile Device Service has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution (recommended)
UI[6]=Check for a solution later (recommended)
UI[7]=Close
UI[8]=Apple Mobile Device Service stopped working and was closed
UI[9]=A problem caused the application to stop working correctly. Windows will notify you if a solution is available.
UI[10]=&Close
LoadedModule[0]=C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\Windows\system32\kernel32.dll
LoadedModule[3]=C:\Windows\system32\KERNELBASE.dll
LoadedModule[4]=C:\Windows\system32\WSOCK32.dll
LoadedModule[5]=C:\Windows\system32\WS2_32.dll
LoadedModule[6]=C:\Windows\system32\msvcrt.dll
LoadedModule[7]=C:\Windows\system32\RPCRT4.dll
LoadedModule[8]=C:\Windows\system32\NSI.dll
LoadedModule[9]=C:\Windows\system32\SETUPAPI.dll
LoadedModule[10]=C:\Windows\system32\CFGMGR32.dll
LoadedModule[11]=C:\Windows\system32\ADVAPI32.dll
LoadedModule[12]=C:\Windows\SYSTEM32\sechost.dll
LoadedModule[13]=C:\Windows\system32\GDI32.dll
LoadedModule[14]=C:\Windows\system32\USER32.dll
LoadedModule[15]=C:\Windows\system32\LPK.dll
LoadedModule[16]=C:\Windows\system32\USP10.dll
LoadedModule[17]=C:\Windows\system32\OLEAUT32.dll
LoadedModule[18]=C:\Windows\system32\ole32.dll
LoadedModule[19]=C:\Windows\system32\DEVOBJ.dll
LoadedModule[20]=C:\Windows\system32\WTSAPI32.dll
LoadedModule[21]=C:\Windows\system32\USERENV.dll
LoadedModule[22]=C:\Windows\system32\profapi.dll
LoadedModule[23]=C:\Windows\system32\IMM32.DLL
LoadedModule[24]=C:\Windows\system32\MSCTF.dll
LoadedModule[25]=C:\Windows\system32\avgrsstx.dll
LoadedModule[26]=C:\Windows\system32\ntmarta.dll
LoadedModule[27]=C:\Windows\system32\WLDAP32.dll
LoadedModule[28]=C:\Program Files\FoxyProxy\FoxyProxy Video Utility\FPServiceProvider.dll
LoadedModule[29]=C:\Windows\system32\SHELL32.dll
LoadedModule[30]=C:\Windows\system32\SHLWAPI.dll
LoadedModule[31]=C:\Windows\WinSxS\x86microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4918_noned089094c442eb5ff\MSVCR80.dll
LoadedModule[32]=C:\Windows\system32\mswsock.dll
LoadedModule[33]=C:\Windows\System32\wshtcpip.dll
LoadedModule[34]=C:\Windows\system32\WINTRUST.dll
LoadedModule[35]=C:\Windows\system32\CRYPT32.dll
LoadedModule[36]=C:\Windows\system32\MSASN1.dll
LoadedModule[37]=C:\Windows\system32\VERSION.dll
LoadedModule[38]=C:\Program Files\QuickTime\QTSystem\QuickTime.qts
LoadedModule[39]=C:\Program Files\QuickTime\QTSystem\QTCF.dll
LoadedModule[40]=C:\Windows\system32\WINMM.dll
LoadedModule[41]=C:\Windows\system32\comdlg32.dll
LoadedModule[42]=C:\Windows\WinSxS\x86microsoft.windows.common-controls_6595b64144ccf1df_5.82.7100.19_nonefadd78f501c74761\COMCTL32.dll
LoadedModule[43]=C:\Windows\WinSxS\x86microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7100.0_none69badf24eb1ea50c\gdiplus.dll
LoadedModule[44]=C:\Windows\system32\DSOUND.dll
LoadedModule[45]=C:\Windows\system32\POWRPROF.dll
LoadedModule[46]=C:\Program Files\Common Files\Apple\Mobile Device Support\bin\CoreFoundation.dll
LoadedModule[47]=C:\Program Files\Common Files\Apple\Mobile Device Support\bin\YSFileShim.dll
LoadedModule[48]=C:\Program Files\Common Files\Apple\Mobile Device Support\bin\icuuc36.dll
LoadedModule[49]=C:\Program Files\Common Files\Apple\Mobile Device Support\bin\icudt36.dll
LoadedModule[50]=C:\Program Files\Common Files\Apple\Mobile Device Support\bin\icuin36.dll
LoadedModule[51]=C:\Program Files\Common Files\Apple\Mobile Device Support\bin\pthreadGC2.dll
LoadedModule[52]=C:\Program Files\Common Files\Apple\Mobile Device Support\bin\libobjc.i386.A.dll
LoadedModule[53]=C:\Program Files\Common Files\Apple\Mobile Device Support\bin\CFNetwork.dll
LoadedModule[54]=C:\Windows\system32\WININET.dll
LoadedModule[55]=C:\Windows\system32\Normaliz.dll
LoadedModule[56]=C:\Windows\system32\urlmon.dll
LoadedModule[57]=C:\Windows\system32\iertutil.dll
LoadedModule[58]=C:\Program Files\Common Files\Apple\Mobile Device Support\bin\sqlite3.dll
LoadedModule[59]=C:\Program Files\Common Files\Apple\Mobile Device Support\bin\zlib1.dll
LoadedModule[60]=C:\Windows\system32\iphlpapi.dll
LoadedModule[61]=C:\Windows\system32\WINNSI.DLL
LoadedModule[62]=C:\Windows\WinSxS\x86microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4918_noned089094c442eb5ff\MSVCP80.dll
LoadedModule[63]=C:\Windows\system32\CRYPTBASE.dll
LoadedModule[64]=C:\Windows\WinSxS\x86microsoft.windows.common-controls_6595b64144ccf1df_6.0.7100.19_noneb6a32c7c247ee542\comctl32.dll
LoadedModule[65]=C:\Windows\system32\CLBCatQ.DLL
LoadedModule[66]=C:\Windows\system32\propsys.dll
FriendlyEventName=Stopped working
ConsentKey=APPCRASH
AppName=Apple Mobile Device Service
AppPath=C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
Hmm, I clicked on the "This helped me" link but it doesn't sjhow that you received the five points.
No worries. There's a slight delay in general between points assignments, and those points-assigned appearing in people's tallies. I got an automatic notification that I'd been "helpful" here and then a few minutes later the 5 appeared in my tally.
(There's also a seperate issue I've noticed where IE 9 doesn't show points-assigned in some topics, when some other browsers do.)
Similar Messages
-
I have a new iPod touch and when I connect it to my pc and itunes, a window says "this ipod cannot be used because the Apple Mobile Device Service is not started."
This might help restart it http://support.apple.com/kb/TS1567
-
When I plug in my iPod, a little window pops up on iTunes stating that I cannot use the iPod cannot be used because the apple mobile device service is not started. What do I do?
See Here...
AMDS for Mac > http://support.apple.com/kb/ht1747
AMDS for Windows > http://support.apple.com/kb/TS1567 -
2nd day w/my ipad2. Have spent 5 hours trying to get my ipod music to play on the ipad..it has been downloaded and synced. When I click on itunes , I get a window that says "Apple mobile device service is not started." I get music symbol when click ipod.
http://support.apple.com/kb/ts1567
-
I bought my IPad 2 from a friend. I have reset to clear all of his information out. I am trying to connect it to my computer to sync my itunes and I keep getting the message that my IPad can't be used because Apple Mobile Device Service is not started can anyone help with this?
I cannot find "Other" devices. I found Apple Mobile Device under Universal Bus Controllers but cannot see "recovery mode" or any other status. I use Windows Vista.
When I try to restart Apple Mobile Device Service I get the following message: "The Apple Mobile Device Service on Local Computer started then stopped. Some services stop automatically if they are not in use by other services or programs". What does this mean?
During the last 48 hours I was able to see my iPad in iTunes only one time during many attemnpts to connect . I haven't been able to see it during the llast several attempts.
Any suggestions? The standard suggestions have not worked: i.e. stop then start AMDS; tuurn off iPad and PC, then restart both and reconfrom iPad to PC; reload iTunes. -
Just downloaded iTunes to new dell laptop, tried syncing my iPhone get an error message: "this iPhone cannot be used because the Apple Mobile Device service is not started". What is the issue, had this phone over a year??
I had this problem before. I like to disable extra services to speed up my computer and I disabled the Apple Mobile Device service and had to re-enable this.
You can do that by going Control Panel>Administrative Tools>Services. Once you have gone to the services window, look for Apple Mobile Device and right-click. Select "Properties". There should be some information about the service as well as the label "Startup Type" with a drop-down menu beside it. If it says "disabled", that is your problem; Change the selection to anything except disabled (Automatic is easier and ensures that you can sync as soon as itunes opens).
If this doesn't work, I would look into your anti-virus' settings. Good Luck! -
I just updated to the latest version of itunes, n ow when I plug in my iphone, it says it cannot sync because "apple mobile device service is not started" this never happen before, what do I do??
The Apple Mobile Device Service is a part of sever programs that "help" iTunes on Windows. It may have been disabled in the Microsoft program, msconfig, or using a third party utility, such as CCleaner.
I would suggest trying to find and enable the service. To do so, click on the start button, click "run", and then type "msconfig" look for the iTunes Helper entry and make sure that it's enabled.
Additionally, there may be another service which you will have to enable. You can type something like "service.msc", (I'm not sure exactly) to see the "Services" control panel and look for it there.
If you can't find either, feel free to post here again.
Message was edited by: MoshBerm -
when I try to sync my Ipad into my Itunes on my PC (first time I have done this) , I get the message on my PC "The Ipad cannot be used because the APple Mobile Device service is not started". What do I need to do to get it started? I went into my account and there is no obvious way to get it started.
See Here
AMDS for Windows
http://support.apple.com/kb/TS1567 -
"This iPhone cannot be used because the Apple Mobile Device service is not started"
The above shows each time I try to start iTunes after upgrading to 9.2 (from 9.1) this morning on my Sony Vaio (Windows 7 32 bit) laptop.
The AMD service crashes as soon as iTunes starts; services control panel shows this and the event viewer confirms with : The Apple Mobile Device service terminated unexpectedly. It has done this 6 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
Restarting the service while iTunes is running does not provoke iTunes into listing my iPhone, which, under 9.1 was all working correctly.
After removing iTunes, all associated apple programs, QuickTime etc, removing temporary files and so forth, then reinstalling 9.2, I'm left in the same place, each time I start iTunes, the AMD service crashes and iTunes does not list my iPhone.
Any thoughts or help would be greatly appreciated.
Regards, Gary ThomlinsonMost people on here seem to be having problems with iTunes 9.2 on 64 systems, I however am on 32 bit.
I've also noticed just this morning, that putting my old iPod on this computer does spring iTunes into life and the device shows/syncs. The iPhone 3GS however does not, causing the service to crash or just itunes to ignore the device. I've tried and restore/backup etc (via another computer) and still iTunes refuses to see the iPhone. This has SO got to be a bug.
Irony is, my iPhone 4 arrives today, and this is the only computer I have access to at the moment, meaning no iPhone 4 activation today!!
Gary -
Sup people?? i recently updated itunes to itunes 10.5.1.42 and now im having problems because it cant seem to recognise my iphone. i really need to update my games lol. whenever i connect my iphone a message that says "this iphone can not be used because the Apple Mobile Device service is not started" pops up. btw im running itunes on windows xp if that even helps. Help!! And plz baby step me cause i am pretty much useless with thing that im typing on lmao. thanx in advance
with a little determination, i search the awesome internet for the solution. i found http://senseiphone.com/fix-apple-mobile-device-not-started_itunes-0315129/ which fixed everything.i hope this help any1 else that have the same problem
-
Trying to sync my phone to update because it wont let me update apps on the phone itself. When I plug in to iTunes I'm getting a message saying "This iPhone cannot be used because the Apple Mobile Device service is not started." How do I fix this?
iTunes: How to remove and reinstall the Apple Mobile Device Service on Mac OS X
iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows -
On my registered iTunes computer, the following message appears every time one plugs in a device and refuses to load said device to be synced: "This iPod cannot be used because the Apple Mobile Device service is not started". Each device has been registered onto this account and this computer, and all have worked finely in the past. I am so confused as to why now seemingly without reason, none of our apple devices (one iPod, two iPhones) are allowed to have music and other material downloaded onto them. Also, as a side note, they still are charged by plugging them into the computer, however they do not even show up on the left-hand sidebar in iTunes.
It should also be noted that for my iPhone it does not allow for the new update software to be uploaded; it just says that an error has occurred, nothing more.Try Here > AMDS > http://support.apple.com/kb/TS1567
-
When pugging in my ipod touch on itunes, it says this ipod cannot be used because the apple mobile device service is not started. What can be done to remedy this? Up till yesterday I have not had this problem
See:
iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows -
What does "the Apple Mobile Device service is not started" mean? I updated iTunes and I got this message when connecting my iPod Touch (2nd gen).
Never mind--I think I found the answer through other posts. Thanks!
-
When I plug my iPod Touch 4g into my computer I get a pop-up that says "This iPod cannot be used because the Apple Mobile Device service is not started." And when I plug in my iTouch the name of the iTouch does not come up on my iTunes. How do I start the Apple Mobile Device? How do I fix this?
I'd start with the following document with that one:
iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows -
I just tried to connect and sync my iTouch 4G to iTunes and got this error message: " This iPod can't be used because Apple Mobile Device service is not started". I just did the upgrade fo Safari and iCloud. Any suggestions?
Thanks!
Dan FarrellI corrected the link in the previous post you responded to, but here is the correct link again.
http://support.apple.com/kb/ts1567
B-rockt
Maybe you are looking for
-
I've entered my passwords for both email accounts numerous time and it still won't send any email and continuosly asks for the passwords.
-
When I plug in my new iPhone 5 to sync with my computer it tells me I need iTunes 7. I tried to download it, but it will not load on my computer because I need a software upgrade to 10.6.8, which from what I understand is a paid upgrade to snow leop
-
Basically what the title says. The rendered text is fine when I'm not using full-screen, but as soon as I change it to full-screen the text becomes blurry (most likely tied to the difference in native resolution and aspect ratios). Using a Latitude E
-
Router address to make my wireless secure
My wireless has never been secure. I am trying to now make it secure but I can't find the IP address or router address for my Airport Express. I have checked the manual. I have searched the web. Any ideas?
-
Process Using too much Processor
Hi all ! I have a real wierd request. I have a process which runs for about a hour converting files. The process only between 10 and 15MB of memory which is fine. The problem is that the process uses basically all the processing power available on th