Windows 8.1 Explorer crashing when .mov files hovered over

I have today (Jan 6, 2015) copied over to my PC some.mov files from my iPhone and as soon as they are hovered over in Explorer, Explorer crashes and so does the software I am trying to import them to. Is there any workaround? Or should I leave things
as they are until Microsoft provide a fix?

Hi,
How large are the files you want to copy? What is the result if you copy a smaller file?
When the explorer hangs, please press ctrl-alt-del, then launch the task manager, check if there're any abnormal process which takes up a high CPU\disk\memory.
Meanwhile, please temporarily turn off AV programs cause real-time scan for the files might also cause a crash. please also patch the system with latest Windows Updates and driver updates
Yolanda Zhu
TechNet Community Support

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