Windows 8.1 Pro WinHlp32.exe not running

Immediately after Diskpart-Win80-Win81 fresh install, there are four (4) instances of WinHelp32 on our machine:
C:\Windows\en-US\winhlp32.exe.mui
C:\Windows\WinSxS\x86_microsoft-windows-winhstb.resources_31bf3856ad364e35_6.3.9600.16384_en-us_66fa9c274977a4e2\winhlp32.exe.mui
C:\Windows\winhlp32.exe
C:\Windows\WinSxS\x86_microsoft-windows-winhstb_31bf3856ad364e35_6.3.9600.16384_none_bda5d2e02500670f\winhlp32.exe
Running WinHelp32.exe from Admin Cmd prompt in C:\Windows I get this: 
'winhelp32 is not recognized as an internal or external command, operable program or batch file."
Was this a healthy Windows 8.1 update from Windows 8.0 Pro? Anyway, more information...
There are no HLP files in the Windows 8.1 Update. There are many in Windows.old Windows 8.0. System32.
Alerted to this bug during hardware installation. New audio card Asus Xonar STX help file is in *.hlp format. Like all 8.0 help files, Asus HLP will not open. Windows 8.1 fresh install will not open any HLP file and opens window linking me to this
page:
KB 917607 provides a
Resolution link
Windows Help program (WinHlp32.exe) for Windows 8 
- offering 32-bit and 64-bit downloads
64-bit is selected for our Intel EFI platform, with download:
Windows8-RT-KB917607-x64.msu
This installer does not appear to be compatible:
Popup
Windows Update Standalone Installer
The update is not applicable to your computer.
Popup links to KB 917607.
Moving top popup aside, another popup
Windows Update Standalone Installer
Searching for updates on this computer...
[running search scrollbar]
Top popup must be closed to exit both popups.
MSU is typically a Vista product! Also note: KB 917607 lists Windows 8.1 as Applies to.
Symantec support for Norton 360 has determined there are no threats on this machine.
Our two Windows 8.1 installations on this same machine last week had no problems with HLP files!
NEW with this install we added Windows Media Center.
 This is a Windows problem.
Where is WinHlp32.exe for Windows 8.1 64-bit?
This needs to be fixed!

Thank you for the link ( http://www.microsoft.com/en-us/download/details.aspx?id=40899
).  It's such a shame that the systems have gotten so complicated, that a simple .exe file can't be made available across versions.

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    The window opened by the .exe was a BIOS flashing program, the .exe also simultaneously wrote a new BIOS file to a temporary folder.
    When tried to use the program all I got was an error saying that it couldn't find the new BIOS to input.
    I tried again only to get the same error. I then left the laptop for several minutes and when I returned, I found a blank unresponsive laptop.
    By unresponsive I mean an obvious lack of BIOS functions i.e. power LED's not changing when plugging in of unplugging from the mains and the fact that I had to pull the battery out to turn the machine off. When the machine is turned on now all it does is check the drives and restarts (no display, no beeps)
    What do I do?
    The first thing that came to mind was to reset the BIOS.
    One problem, I can't find the RTC battery or a jumper switch.

    I have at least found out why this happened, the program obtained from Toshiba automatically 'attempts' to upgrade the BIOS upon activation. This means that the program engaged with errors without my authorisation. I don't find this very impressive from a company as large and powerful as Toshiba.
    Also it may be possible to fix myself if the BIOS installation instructions made sense, extracting the .zip file does not create three sub folders and pressing the F12 key does not start the laptop.

  • Acrobat Adobe Pro XI will not run due to error code 213:11 after downloading from creative cloud with no issues.

    I have uninstalled and reinstalled 4 times, have added plugins to firefox and to no avail.  I have contacted support twice, was disconnected once and the second time was told to uninstall and reinstall and my account was closed as fixed.  I have reinstalled with the firewall off. same error code.
    what is the problem??? I am pulling my hair out!  I purchased in mid-Aug to use for school and have not been able to create one useable document yet.
    I need the Acrobat pro, that is all I care about!!
    some one please help!!!
    Sharon

    Hi 5unflower,
    Please run the patch mentioned in the KB: http://helpx.adobe.com/acrobat/kb/error-213-19-licensing-acrobat.html
    Regards,
    Rave

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