Windows Explorer: access to network drive is denied

Question

Hello
When I open Windows explorer and type in  the address bar a location that points to a drive (local or networkdrive), I get the error message:  access to drive is denied.
The network drives points to an DFS location. The personal user drive is assigned through the users account name in Active Directory, the other drives are mapped with an logonscript.
When I browse to the drives (local or network) with command-prompt, there is no problem. The users have sufficient rights to their folder.
Also I have tried to remap the drive manually with net use, but the problem still exists.
Anyone an idea?
Thanks for the help.

Answer 1

Hi,
Could you access the local drive directly from Windows Explorer which show every your local drive?
Like Forest suggeation, please get the enough permission of these drive firstly.
If the issue still persists, please try this(Note: backup the registry entry when you modify it):
1. start -> run;
2. type regedit to open registry;
3. go to HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\MountPoint2\;
4 now you can see keys like
 {4bdd4abb-fe4b-11d5-8453-806d6172696f}
 {4bdd4abe-fe4b-11d5-8453-806d6172696f}
5. if you see any sub folder in it like Shell;
6. delete Shell folder;
7. confirm the issue. 
Karen Hu
TechNet Community Support