Wireless-G network refusing to stay connected.

I have a wireless-g (Model WRT54GS) that we've been having multiple issues with over the past year. We were originally using it unsecured and ended up getting multiple disconnects from the network. So I went through the steps on the main page to secure the network (WPA). Unfortunately while it resolved the issue with the neighbors using our router, we've started getting issues of the network not showing in the list of available networks. It goes from showing on the list with an excellent signal strength, to not showing only to show up again a few moments later. This is causing us to repeatedly disconnect from the network. I have not been able to isolate what is causing the network to vanish and reappear like that nor been able to get it to stop disappearing.
The main two computers that use the network/internet the most are located in the exact same room as the router. Its really strange in that some days we reamain connected with no issues and then other days its just going on and off. Anyone have any ideas what could be causing the network vanishing issues at all? Help would be greatly appreciated before my wife takes a hammer to the thing or tosses it out of the window.

Your neighbor may have a wireless network using the same channel as yours. Change the wireless channel on your router. Best ones to use are 1, 6, 11. Most common is 6.
The box said windows xp or better... So I installed Linux!

Similar Messages

Preferred wifi network won't stay connected

Hi,
I have a 2010 macbook and since updating to Yosemite 10.10.2 the connection to my wifi won't stay connected - tends to last only 3/4 minutes before I have to manually reselect the network. It immediately reconnects without me having to retype the wifi password and the network is the only one in my preferred networks. There were no problems previously and the signal is consistent when other people connect laptops and iPads and I have my iPhone connected to it.
I have had a look at the standard apple troubleshooting guide for network issues but it's pretty useless as it seems to assume that the problem is with the router or with the network provider.
Any advice would be greatly appreciated,
cheers
Ollie

Wi-FI connection drops
Wi-Fi Problems in OS X Yosemite (2)
Wi-Fi Problems in OS X Yosemite (3)
Wireless Diagnostics
Also try turning off Bluetooth.

Too many wireless-g networks in my neighborhood - connectivity issues???

I have a WRT54G (V.2) wireless router with the latest firmware and a couple of PC (XP) on a wireless-G network. I can see a variety of other wireless-g networks in my neighborhood all within signal range. Any where from 8-10 of them...
I have changed channels so that I am not on or near most of the other networks, but with that many it is impossible to find a unique channel and I know they overlap some what.
I seem to have on and off connectivity issues with a PC about 30-40' away in another room. It works for 5 or so minutes and then disconnects, reconnects to the wireless network and it works again for a little bit.
No changes have been made to the equipment over the last year. All I can contribute it to is the additional wireless networks within range now.
Anyone have any suggestions on what I can do to better the connectivity? I see Wireless-N(draft) out, but from all the reviews it does seem to work any better than wireless-g.
What about the db 7 gain antenna over the db 5 the adapters come with?

Thanks for the input. The network SSID is unique and I am running WPA encryption. I cannot say what kind of phone systems the neighbors has, but my wireless phone system is at 5.8 Ghz.
The PC does not switch to other systems, just losses connection, then you right click and select repair and it reconnects. Sometimes it reconnects by itself if you are patient enough to wait for it...

I have to use a wireless mouse with my MacBook Pro because the touchpad does not consistently work. Now, the wireless mouse is not consistently staying connected. Any ideas??

Why doesn't my Apple wireless remote remain connected? It is frequently giving me a "lost connection" signal and since the touch pad works intermittently it has become frustrating.

Hi at eeze,
If you are having issues with your wireless mouse, you may find the following article helpful:
Apple Support: Troubleshooting wireless mouse and keyboard issues
http://support.apple.com/kb/ts3048
Regards,
- Brenden

My Macbook Pro suddenly won't stay connected to the internet.

My Macbook Pro recently has had problems staying connected to the Internet. Our other Macbook Pro is having the same problems. I have already spoken with with our ISP, AT&T. After trying several things, they said that it may have to do with Safari and that they couldn't suggest any settings changes to our browser because it might disqualify any warranties that we have on our Notebook if another company makes changes to it. I've spent hours and hours trying to resolve this and it's driving me nuts. Also my wireless HP Printer won't stay connected either. Not long ago AT&T sent us a new modem/router (all-in-one), that is why I called AT&T to see if it was the new modem. But come to think of it, I had called AT&T because of this connectivity issue and now I'm thinking that it wasn't them at all. Maybe it has to do with Apple. I'm a Apple lover, so please help!!!

Also my wireless HP Printer won't stay connected either.
Does that mean it won't stay connected to the network, or it's not reachable from your Mac? There's a difference.

HP Officejet 6500A Plus not staying connected to wireless network

Just picked up a HP Officejet 6500A Plus e-All-in-One Printer - E710n the other week and set it all up and it was working wonderfully. But I noticed after it goes into sleep mode it disconnects from the wireless network and doesn't reconnect.
I will get a overview of how I have it all set up.
I have a DSL modem with a TRENDnet TEW-639GR router connected to it. I have set my router to reserve IP addresses for the computer and printer. That way I can leave the computer and printer wireless IP settings as automatic and they will always get the same IP address. I do this for the wireless network at my parents place as well and it works perfectly with their HP Photosmart C7280.
I also set up the HP ePrintCenter feature on the printer so that I can print by sending the printer an email. When I first set it all up this was working great. I tested it all and it was awesome. When I would log onto the ePrint website it would show as connected and it was all good.
So then what happened was it was all fine then the next day when we want to print something the computer says the printer is offline. I go on the HP ePrintCenter website and it says not connected. I print out a wireless network report page and it says not connected. After I printed that test page, I guess it woke up the printer enough or something as it then connected to the router and printed fine as well as showed up as connected on the ePrintCenter website. So all was good. Then the next day the printer goes to sleep and again it shows as disconnected.
Should it not be staying connected in sleep mode? How will the printer know something is being sent to it and that it should wake up if it is not staying connected?
Any suggestions of what I should change with the settings? I suppose I could try setting the IP settings as static on the printer itself but I shouldn't need to as I set it to static on the router. When it finally does reconnect it does always keep the same IP. If that is what is required I guess I could do that but then what is the point in having an automatic setting if it doesn't work? I would rather have this issue fixed that have to do a work around for it.
Thanks in advance!

Hi,
The printer should stay connected to your wireless network after the printer enters the sleep mode.
This is not an expected behavior.
I believe such an issue may be caused due to a signal quality or any conflict as too many broadcust on the same channel.
Please try the following steps in order to better understand the issue:
Follow the Wireless Setup Wizard if your printer currently disconnected
Enter the Setup menu.
Enter the Network menu.
Click Wireless.
Click Wireless Test Report.
What is the signal quality provided by the report and what channel used to broadcast by your router?
If you may scan and attach the report, it may help to better understand any possible cause.
Regards,
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

Problem staying connected to my Wireless Network with my HPPhotosmart e-All-in-One Printer - D110a

I just bought a new HP wireless printer replacing my old HP wireless printer which the wireless part worked fine, but the printing died.
New printer HPPhotosmart e-All-in-One Printer - D110a. I have installed and re-installed the software and drivers but can't get my printer to stay connected to my laptop. I have a Linksys "WRT54GL router but have the printer set with a static IP address. When I run tests on the computer and printer everything says it is fine. But every 30 seconds or so.. my printer goes offline on my computer and is especially noticeable when I am using the HP Solution center because it will keep blinking in the windows bar. I have talked to 4 technicians but no one can figure out what the problem is. They keep saying that it is on my end, but the old printer which was also an HP (Wireless 6150) never had any problems and I have not changed anything in my routing. Is anyone else having this kind of problem and has found a successful solution? Any help would be greatly appreciated.
My computer is running Windows XP SP3
Currently my router has WEP encryption, but I tried them all just to see if that had anything to do with it. (WEP works best for me since I have some devices which can only use WEP to communicate).
Thanks.

Let's set a static IP address for the printer:
- Print a Network Config Page from the front of the printer. Note the printer's IP address.
- Type that IP address into a browser to reveal the printer's internal settings.
- Choose the Networking tab, then Wireless along the left side, then the IPv4 tab.
- On this screen you want to set a Manual IP. You need to set an IP address outside the range that the router automatically sets (called the DHCP range). Yours is 192.18.1.100 to .149. Let's use 192.168.1.200 for your printer.
- Use 255.255.255.0 for the subnet (unless you know it is different, if so, use that)
- Enter your router's IP (on the Network Config Page) for the gateway and first DNS. Leave the second one blank.
- Click 'Apply'.
Now, shut down the router and printer, start the router, wait, then start the printer.
After this you may need to redo 'Add a Printer' using the new IP address.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

How do i get my macbook to stay connected to my wireless network . i have to constantly rejoin it when i go online.

How do i get my macbook to stay connected to my wireless network . i have to constantly rejoin it when i go online.
Wayne

Open System Preferences > Network > Advanced, and see if your network appears in Preferred Networks. If not, do it

HT202663 each time I go to mail it asks me to join a wireless network. I choose the one I have and dont know why I dont stay connected. I took my mac book pro to vermont and joined the network at my house there, when I got back to ny I joined here but it

my mac book pro would connect automatically to my wireless network in ny. then I went to vermont with my computer and connected to my wireless network there. when I got back to ny I changed it back to my wireless connection here but it wont stay connected. each time i go on mail it asks me to join a network. it hink i did all the right steps but it wont stay joined.

Back up all data before making any changes.
Step 1
Take all the applicable steps in this support article.
Step 2
If you're running OS X 10.8.4 or later, run Wireless Diagnostics and take the remedial steps suggested in the summary that appears, if any. The program also generates a large file of information about your system, which would be used by Apple Engineering in case of a support incident. Don't post the contents here.
Step 3
If you're not using a wireless keyboard or trackpad, disable Bluetooth by selecting Turn Bluetooth Off from the menu with the Bluetooth icon. If you don't have that menu, open the Bluetooth preference pane in System Preferences and check the box marked Show Bluetooth in menu bar. Test. Continue if you find that Wi-Fi is faster with Bluetooth disabled.
From that same menu, select Open Bluetooth Preferences. If the box labeled Discoverable is checked, uncheck it. Click the Advanced button, and in the sheet that opens, uncheck the top three boxes, if any are checked. Click OK. Enable Bluetooth and test again.
If the application called "Bluetooth Setup Assistant" is running, quit it.
Step 4
This step will erase all your settings in the Network preference pane. Make a note of them before you begin, and recreate them afterwards. It may be helpful to take screenshots of the preference pane.
Triple-click the line below on this page to select it:
/Library/Preferences/SystemConfiguration
Right-click or control-click the highlighted line and select
Services ▹ Reveal
from the contextual menu.* A folder should open with an item named "SystemConfiguration" selected. Move the selected item to the Trash. You may be prompted for your administrator password.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar, paste into the box that opens (command-V). You won't see what you pasted because a line break is included. Press return.
Step 5
Reset the System Management Controller.
Step 6
Make a "Genius" appointment at an Apple Store, or go to another authorized service center.
Back up all data on the internal drive(s) before you hand over your computer to anyone. There are ways to back up a computer that isn't fully functional — ask if you need guidance.
If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.
Keeping your confidential data secure during hardware repair
*An SSD doesn't need to be zeroed.

Imac won't stay connected to wireless network

I recently moved and now my imac won't stay connected to my wireless network. Every other device connects just fine, so it's not the service, or the location, because devices are all in the same room.
Every time my computer goes to sleep it seems to completely forget how to connect to the internet. There is only one Network (mine) listed in preferred networks. The computer will connect only if I go to System Preferences and run through the Network Diagnostics to tell it exactly what to connect to. Each time it says my connection and internet are fine, which I know.
Please someone tell me how to get it to remember my network so I can stop going through the Diagnostics every time I want to use my internet.

Though all of these steps may or may not be needed, I'm including them all.
Make a New Location, Using network locations in Mac OS X ...
http://support.apple.com/kb/HT2712
10.5, 10.6, 10.7 & 10.8…
System Preferences>Network, top of window>Locations>Edit Locations, little plus icon, give it a name.
10.5.x/10.6.x/10.7.x/10.8.x instructions...
System Preferences>Network, click on the little gear at the bottom next to the + & - icons, (unlock lock first if locked), choose Set Service Order.
The interface that connects to the Internet should be dragged to the top of the list.
If using Wifi/Airport...
Instead of joining your Network from the list, click the WiFi icon at the top, and click join other network. Fill in everything as needed.
For 10.5/10.6/10.7/10.8, System Preferences>Network, unlock the lock if need be, highlight the Interface you use to connect to Internet, click on the advanced button, click on the DNS tab, click on the little plus icon, then add these numbers...
208.67.222.222
208.67.220.220
(There may be better or faster DNS numbers in your area, but these should be a good test).
Click OK.
If that doesn't work try changing channels on your Router.

Problem staying connected to my Wireless Network with my HPPhotosmart e-All-in-One Printer - D110a

I just bought a new HP wireless printer replacing my old HP wireless printer which the wireless part worked fine, but the printing died.
New printer HPPhotosmart e-All-in-One Printer - D110a. I have installed and re-installed the software and drivers but can't get my printer to stay connected to my laptop. I have a Linksys "WRT54GL router but have the printer set with a static IP address. When I run tests on the computer and printer everything says it is fine. But every 30 seconds or so.. my printer goes offline on my computer and is especially noticeable when I am using the HP Solution center because it will keep blinking in the windows bar. I have talked to 4 technicians but no one can figure out what the problem is. They keep saying that it is on my end, but the old printer which was also an HP (Wireless 6150) never had any problems and I have not changed anything in my routing. Is anyone else having this kind of problem and has found a successful solution? Any help would be greatly appreciated.
My computer is running Windows XP SP3
Currently my router has WEP encryption, but I tried them all just to see if that had anything to do with it. (WEP works best for me since I have some devices which can only use WEP to communicate).
Thanks.

Let's set a static IP address for the printer:
- Print a Network Config Page from the front of the printer. Note the printer's IP address.
- Type that IP address into a browser to reveal the printer's internal settings.
- Choose the Networking tab, then Wireless along the left side, then the IPv4 tab.
- On this screen you want to set a Manual IP. You need to set an IP address outside the range that the router automatically sets (called the DHCP range). Yours is 192.18.1.100 to .149. Let's use 192.168.1.200 for your printer.
- Use 255.255.255.0 for the subnet (unless you know it is different, if so, use that)
- Enter your router's IP (on the Network Config Page) for the gateway and first DNS. Leave the second one blank.
- Click 'Apply'.
Now, shut down the router and printer, start the router, wait, then start the printer.
After this you may need to redo 'Add a Printer' using the new IP address.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

HP 7510 AIO printer won't stay connected - Wired workstation, wireless printer

Hi! I spoke (and checked solution button) too soon. The printer still "disappears" from the Wired XP network workstation. The only difference since applying the solution given is that the disconnects are now happening about every 12 hours, vs every couple of hours.
Ink notification is set to "only when I print"
Static IP is set for all machines
HNDU works -- when the printer is visible but will hang the workstation if printer is not visible.
Original comments follow below;
HP 7510 wireless printer disappears -- 4 station XP wireless network, w/ 1 PC hardwired.
Options
04-12-2012 03:59 PM
Printer: HP 7510
Network: multi-station wireless, thru DLink DI-632 (one PC hardwired to router)
Address Config:   Printer is using static IP -- outside of DCHP range (192.168.15.240)
Printer Config: Each computer has static IP set into the control panel app, using IP addressing.
Operating System: XP (Service Pack 3)
Other devices: Ipad, Xoom and Kindle Fire (all working using ePrint)
Network Security Protocol: WEP (we're out in the country)
Network Setup: Main router, along with 2 access ports (hardwired); currently using channels 1, 5 and 11 (again, we're in the country and have little competition for channels)
File Sharing: All machines in network have one open "share" drive, accessable with passwork.
Scenario: Wireless computers appear to stay connected for several days to a week at a time. (We reboot weekly, just as a SOP)
Computer that is wired to the network loses communication with the printer a couple of times a day and needs to be rebooted in order to restore connection.
When this happens, other machines continue to print and scan, with no problems, and the wired machine continues to have its name displayed in the SCANNING panel on the printer -- but the printer won't talk to it.   All network functions, including internet and intranet access to the printer's EWS is still available. I have noticed that if I go into check ink levels, though, that the ink check software behaves differently.
Normally in the ink status app, there is a small "working" icon with 6 dots. When this computer is connected properly, it will start jumping around the circle, showing activitiy, get to 41%, and then display the ink status info. When the printer/computer connection is not working, the "working" icon will go to just a couple of percent then jump to the printer information page, showing make, model, serial number, firmware level etc.
In every instance so far, rebooting (with no other action) brings the printer/computer connection back to life -- until next time. I am trying to find any other pattern for this behavior, just can't identify it yet.
I started out with the plain vanilla installation, but then every computer in the network would consistently drop connections, about every 45 minutes. Using the info on this forum, I've eliminated the drop-outs for those printers, and got to the Static IP solutions (we've done that anyway for years with net-ready machines). This is the last machine that "drops off" It appears that some piece of HP-required software is "dropping out" or getting clobbered, but I cannot see a pattern, even checking and noting the various software used locally on the machine, and the various websites visited. So far, no pattern.
I am hoping that an HP guru with access to the source for the "ink supply" status software can take a look at what is happening and why it will always go to 41% and then display ink status (when connected) and then only go a couple of percent and display the ink status (when it isn't connected).
Thanks, in advance,
jim
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jimzix
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Re: HP 7510 wireless printer disappears -- 4 station XP wireless network, w/ 1 PC hardwired.
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04-13-2012 01:48 PM
More info:
In last paragraph, above, the request for "ink status" is returned with a static display of the printer firmware version, driver version, step level, MAC# etc of the printer, not "ink status" when the printer is disconnected.
Also, when printer is disconnected the HP home networking utility will hang the system -- a hard reboot is required, which restores the printer, until the next time it goes "into the woods". Signal stregth, measured on the printer, is 4 bars (very good).
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007OHMSS
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Re: HP 7510 wireless printer disappears -- 4 station XP wireless network, w/ 1 PC hardwired.
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04-20-2012 09:30 AM
Not sure if this would help, some of the info could be pertinent:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03149924&tmp_task=solveCategory&cc=us&dlc=en&la...
007OHMSS
I am a support engineer for HP.
If the advice resolved the situation, please mark it as a solution. Thank you.
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Re: HP 7510 wireless printer disappears -- 4 station XP wireless network, w/ 1 PC hardwired.
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04-22-2012 09:53 AM
Thanks! That appears to solve the problem. After your suggestion, I remembered that I set the "ink level warning" on this machine ONLY to "Always warn me", as opposed to "tell me only when I am printing". That seemed to be the problem. Only the computer that was set to "always warn on low ink-levels" was disconnecting -- the others worked fine! Now, all are working fine.
Just to be safe, though, I've also turned off the "scan from printer to computer" function on each computer. That was set for each machine, and seemed to work fine. The other machines in the network did not disconnect, and the printer was tracked whether each computer was on or off.   May try to turn it on later; I'll see if the family uses that feature very often!
Thank you for your help.
Jim
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Re: HP 7510 wireless printer disappears -- 4 station XP wireless network, w/ 1 PC hardwired.
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04-22-2012 03:56 PM
I spoke too soon! After about 26 hours, the printer connection on the one "hard-wired" CPU dropped, which is better than before, but still not solid. Same exact symptoms as before. Only piece of the puzzle that was different this time is about 50 pages were scanned, some to this computer. Used the "Scan requested from CPU" process, rather than enabling the "Scan TO Cpu" function in the software app. It did not drop the connection immediately after -- about 1 hour to 1.5 hours afterwards. Suspect this is a coincidence, not a cause of the problem with this machine.
I also scanned (same approach) from one other CPU on the network -- that wifi connection is still rock-solid.
Jim
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I think it is fixed now.....the problem seems to reside in the module that will notify you immediately if ink is low (vs notify me only when printing). If, when initially installed, the user selects "immediately", then the printer will randomly disappear. (More on "re-finding it" later.)
Also, it is difficult to change the ink notification setting, because it appears not to be "sticky", but will sometimes, flip. (I've not figured this out yet). As long as the setting for "low ink notification" is on "only when printing", life is good.
If the printer does disappear, go over to the Advanced tab when the printer software/firmware page comes up, instead of the current ink levels. Reset the selection about "tell me about ink notification" to "only when printing", and then toggle the "autoshut off" from "NEVER" to "2 hours" and then, finally, back to "NEVER". Then, lastly, press closed on the panel. Printer should be connected again. To test, go to the Photosmart 7510 app again, and select "Show estimated ink levels". The counter will start at 1%, jump to 41% and then bounce around until it displays the ink level.
FOR HP TECH: Please consider making the "ink level notification" persistent in the registry OR provide a de-install tool that will completely clean all traces of the prior installation of the 7510 driver / app in the registry, so that a new install may have this setting saved correctly.
Hope this helps some of you -- it's an excellent printer once its running!
jim

My ipad 2 doesnt stay connected to wireless

When i opened my ipad 2 yesterday it stayed connected for about 1 minute then disconnected. When I open up to the wi-fi tab and click on our network it will connect for about 10 seconds and then disconnect. Then it will flash a sign saying unable to join our wireless in the house. every other computer is working with the wireless. I can also get my ipad 2 to work with my hotspot from my iphone just fine. At one point it asked to sign in with our wireless code which I did. It didnt recognized that either. it is updated to the 6.1.3
any ideas out there?

Hi there nancymath,
You may find the troubleshooting steps in the article below helpful.
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398
-Griff W.

Dual Band (5ghz and 2.4 ghz) Wireless Network Config and Dropped Connection

Hi, I have an Airport Extreme (802.11N) and a Motorola WR850G (802.11A/B/G) that I'm trying to connect in a dual band setup - but something in my setup is causing the Airport to drop it's connection (before the connection is dropped - everything works great). After I lose connectivity, both routers show up in my list of wireless networks, the light stays green, but I don't have local or internet access. When I try to reconnect, the log on times out. Also, the Airport isn't displayed in the Airport Utility (light is green on the airport itself though). Unplugging and resetting the Airport Allows all computers on the network to connect locally and to the internet for a few hours until the connection drops again. While it is up and running, I have no problems streaming movies off the connected Airdisk, navigating the internet, and connecting both N and G devices to the network.
I'd love to hear from you if you've gotten a similar setup to work, and if possible, have you provide the settings you used to make this work. I've looked around quite a bit and haven't seen a detailed description of the process (even from the Apple documentation). Also, advice from anyone would be greatly appreciated since my wireless networking knowledge is pretty basic.
My configuration:
Time Warner cable modem connected to the Airport's WAN port. WR850G connected by LAN port to Airport's LAN port. Bridge Mode check box selected on WR850G. Airport setup for 802.11n (5Ghz). Unique SSIDs to determine which network is 'N'. Same password for both networks. My Firmware and utilities are up to date.
Computers/Devices on Network:
Two Macs with Airport Extreme N cards. A Vista PC with a D-link N card (only compatible with 2.4 Ghz so it connects to the G network). A Vista PC with a GB ethernet card connected to the Airport Extreme. Various other G devices like iPod touches and an old iBook. Airdisk connected to the Airport Extreme.
Thanks,

I removed the second router (Moto wr850g) and everything seems to be working smoothly. It must be some settings on that one that are causing the problem, but I haven't been able to get it configured correctly. I noticed there were some IP conflicts with my wireless wanting to use the old Moto router IP and trying to assign my Mac an IP from that router. Does anyone know specifically what needs to be disabled on a router in bridge mode? Since I have a third party router there aren't any handy wizards that can configure it for me.
Thanks again

SOLVED! HP Officejet 6500A E710 will not stay connected to the network. scanner not connected

After 5 hours of live remote HP tech support, and 10 more hours of web searching, I am happy to say I have solved the wireless network connection issue with scanning and printing using the HP Officejet 6500A E710n-z. I notice that there are a lot of people with similar issues with no common, successful fix. Here is what worked for me.
Background Info:
Upgraded internet service from 9Mbps to 27Mbps...Provider brought out new Arris DG860 modem/router. Configured network and connected all clients (smart phones, PCs, Tablets, etc) successfully accept the printer. With this new router/modem the printer/scanner/fax would not connect to my PC at all (Windows 7 64-bit). The Officejet was always connected to the network, however, anytime I tried to print I would get an error "Unable to connect to the printer...", and when I made an attempt to scan.."Scanner not connected, make sure it is connected to the network..." blah blah blah.
Process:
After searching the web for solutions with no success, I finally made my first call to HP tech support. Tech tried numerous fixes: many network changes (channel, static IP, etc.), made changes to Windows system settings and registry, installed new software and drivers, ran the scan doctor, partial, semi, and full reset on the printer. He changed my wifi channel to 6 (or 11) from AUTO and whola. That seemed to fix the problem. After hanging up the phone 10 minutes later "No connection" errors again. Made a second call to HP Tech Support, and this new tech basically tried all the same fixes as the first tech. Worked again for 10-15 minutes then disconnected. Made third call to tech and this individual tried the same fixes as the previous two, but to no avail. He said he would have to direct me to a more Advanced Technician and would call back tomorrow. They called back the next day, and this new tech fixed the issue within 20 minutes.
Problem/Solution:
The fourth "more advanced" tech made one change in my network configuration settings. He changed my network mode from B/G/N to B/G and now the printer/scanner/fax stays connected and works like brand new. The only problem is that all my devices (including the Officejet) are 802.11N capable. Setting my network to the old B/G mixed mode slows my speed down just a bit. Using B/G/N mode or N, my download speed is 27 Mbps. On B/G mixed my speed is 25Mbps. Not too big of a deal, though. All the HP Support Techs were very nice and helpfull. They refunded my $25 Tech fee [fee charged when product is out of warranty] because the problem is not "technically" solved, even though it does work. Conclusio: This seems to be an issue with my the modem/router provided by my ISP. Could also be that it is an older Officejet and need to upgrade. To Fix Follow the Steps Below:
Step 1: Find your default gateway IP...usuall 192.168.0.1 or 192.168.1.1 or similar. Type this IP into your web address bar and hit enter.
Step 2: Enter the username and password. This is normally set at factory default --> username: admin ....passowrd: password .... or .... admin
Step 3: Go to the "Wireless Setup" tab and under the "Advanced Options" and "Wireless Network Settings" change the "Wireless Mode" to "B/G mixed".
Step 4: Click "Apply" then close the browser.
You may, or may not, lose your wifi connection for a short period while the new settings are applied and you may, or may not, have to power cycle your modem/router. That's it. Worked for me and I hope it works for you too. If you have any questions or comments please feel free to post.

OK, that all sounds right. Here are a few more router config ideas:
1. Make sure that 802.11g mode is available, along with others is OK, but 'g' must be present.
2. Change the channel to 11.
3. Use WPA or WPA/WPA2 encryption, not WPA2 only.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

Wireless-G network refusing to stay connected.

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