Wireless printing problem with hp officejet 100 mobile printer from win 7 dell laptop

My hp officejet 100 mobile printer was working fine with my dell XPS 15 in bluetooth wirelessly until my laptop crashed. Now I can not get it to print internet info except with hard wire connection. Page loads half way and then stops. Must shut down laptop and shut off printer or hard wire and shut off bluetooth. down loaded lastest drivers to no avail. printer will print from cell phone and win 8 computer via bluetooth but not win 7 laptop.

Sorry you are having problems with printing from the internet. I have a few more questions to ask you before I can be of much assistance.
What web-browser are you using?
Do you have any problems printing from Word or other non-internet documents?
What did you do to fix your computer (system restore, clean install of the OS, etc)?
Have you tried an alternate web-browser?
Make sure to install all of your Microsoft updates to see if that helps. Otherwise, answer those questions for me please and I will be happy to help.
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Which series of smaphones compatible with hp officejet 100 mobile printer series l411

We are interested in recommending purchasing hundreds of your HP Officejet 100 Mobile Printer series - L411 for mobile printing from a smartphone via BlueTooth. Can you proviide me with a list of which BlackBerry, Nokia, Samsung etc. starting end smartphones that you would recommend to give to travelling sales men.
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Apple phone do not support bluetooth printing they only support printing via a network connection, as for the androids phones i have had no luck getting them to pair with the printer and im not sure if they are setup to do bluetooth printing as well.
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Is the ipad compatible with HP Officejet 100 Mobile Printer - L411a

i have HP Officejet 100 Mobile Printer - L411a. i currently have a windows tablet but am thinkink of replacing it with the ipad, newest eddition. is it compatible? if not i will stick with my windows version. printer is way to handy to use it.
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Hello, and Welcome to the HP Support Community!
From what I have read here on this forum, the apple iPad is not capable of printing via BlueTooth.
I found this thread over at the apple forum.
WyreNut
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HP officejet 100 Mobile Printer Stops in Mid Print

This printer worked fine (NO problems with Bluetooth even) for the first couple of months and several changes in print cartridges. For the last year, every time I print a document, it will either stop printing on the second or third document or stop in the middle of the first document, and all the indicator lights come on telling me I need to clean cartridges, etc. Every time is different. Some times it is one indicator error light, the next print job may trigger all the lights. Every print job I execute and it fails, I have to remove the battery, re-insert the battery and print again. It works every time after I reprint the job after removing the battery. The next document triggers errors again and it will not print. I do not have a warranty, but I am ready to throw it in the garbage! What can I do? I am running on a Mac Osx system. Please help. Thank you!

Hello there! Welcome to the forums @IdahoElk
I read your post about the printer issues you're having with your Officejet 100 Mobile printer. I have a couple of suggestions that may help you.
First of all, power reset the printer and ensure the printer is plugged in directly to the wall outlet, avoiding power bars and surge protectors. This ensures the printer is receiving full power and may help greatly.
Press the Power button to turn on the product.
With the product turned on, disconnect the power cord from the rear of the product.
Unplug the power cord from the wall outlet.
Wait at least 30 seconds.
Plug the power cord back into the wall outlet.
Reconnect the power cord to the rear of the product.
If the product does not turn on by itself, press the Power button to turn it on.
Also, check out this troubleshooting document. Check the issues to see if you can find the description to what you are seeing on your printer.
Blinking Lights on the HP 100 Officejet Mobile Printers
If the troubleshooting does not help at all, I would lastly suggest technical support.
Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Happy Monday
R a i n b o w 7000I work on behalf of HP
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Pairing a Mac (OS 10.9) with an HP OFficejet 100 mobile printer

Hello,
I am running a MacBook Pro with OS 10.9. I have been successfully using an HP Officejet 100 mobile printer via bluetooth connection until just a few hours ago. Now, the Mac will not pair with the printer. When I click the apple logo, go to system preferences, select printer, it will not find the printer. Nothing has been uninstalled that I am aware. Can someone please advise me on what to do? I have powered off both devices and then powered on without success.

Hi 4stix,
thanks for your suggestions! I managed to pair the printer with my MacBook Pro again by using the security code "000000". Before I never had used the security code. But I still couldn't add the printer to the system preference panel "Printers & Scanners". It simply wouldn't appear in the "Add" window.
Just to make sure it wasn't a Bluetooth issue, I successfully reset the Bluetooth security following your steps. I could pair the printer again, but still I cannot add it as a printer in the Mac OS X system preferences.
When I open the "HP Utility.app" the printer appears there and I can get every kind of status report. I can even print the test page using the button "Print Test Page".
Seems like a Mac OS X Mavericks issue to me. What do you think?
Edit: To answer your questions:
Did you happen to run any APPLE updates recently? Or between the time that you were/were not able to print? -- Yes, after the last successful printing I installed: iBooks Update, RAW Compatibility Update for Digital Cameras, iTunes, Mail Update for Mavericks. It would be really strange if one of them broke the printer service.
Did you encounter any security or other messaging popup? -- No
Added answers to 4stix' questions.

How do I connect a HP OfficeJet 100 Mobile Printer to my iPad 2? It works fine with other devices in my home, just my iPad says no AirPrint device found and Bluetooth is on on printer

How do I connect a HP OfficeJet 100 Mobile Printer to my iPad 2? It works fine with other devices in my home, just my iPad says no AirPrint device found and Bluetooth is on on printer

Hi @kobgold319,
Welcome to the HP Forums!
I see that you are trying to connect your HP Officejet 100 Mobile Printer - L411a to your Iphone 5. I am happy to look into this for you!
Please take a look through this guide, HP Printer Does Not Support HP's Mobile Printing Solutions. As it will have the answers to your questions.
Hope this guide helps, and have a nice day!
RnRMusicMan
I work on behalf of HP
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Hp eprint home&biz app cannot find my hp officejet 100 mobile printer please advise?

I own a vizio tablet and a HP Officejet 100 mobile printer! I downloaded your Hp eprint home&biz app so I could print from my tablet and the download went will, I also registered via email. I went to print a form and your app could not locate my printer? Please advise,
Chuck

Hi Chuck,
HP ePrint Home & Biz only provide print capabilities over wired or wireless (802.11) network connection, Bluetooth connection is not supported as well the specific model is not supported by the app.
Can I print from the HP ePrint mobile app using USB or Bluetooth?
No. You can only print directly to supported HP printers on a local wireless network.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01923321&lc=en&cc=us&dlc=en&product=5076465#N85
Regards,
Shlomi
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HP Officejet 100 Mobile Printer - L411a

Hi,
i just bought the printer HP Officejet 100 Mobile Printer - L411a
I need it to be able to print riget from me Iphone 5 with supported app to print
now i'm going to use it on my van on work.
yesterday i try to connect it via bluetooth bet it not show me the printer on my phone bluetooth
settings ?!
i download airprint app to support the printing on this printer ....
is something worng with my printer or my apple iphone 5 is not supporting IOS 8 ?
Can it be discover on android devices insted ?
can this printer be connected only via bluetooth to smart phone and print or it have to be connected to a
computer with wireless ???

Hi @kobgold319,
Welcome to the HP Forums!
I see that you are trying to connect your HP Officejet 100 Mobile Printer - L411a to your Iphone 5. I am happy to look into this for you!
Please take a look through this guide, HP Printer Does Not Support HP's Mobile Printing Solutions. As it will have the answers to your questions.
Hope this guide helps, and have a nice day!
RnRMusicMan
I work on behalf of HP
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Click the “Kudos Thumbs Up" to say “Thanks” for helping!

Hp officejet 100 mobile printer can I connect to my I phone

Can I use my I phone to print from a HP Officejet 100 mobile printer?

I afraid not, due to Apple's iOS limiations.
The HP Officejet 100 mobile only provide Bluetooth connectivity, iOS only allow printing through 802.11 wireless network connection.
You may finf any supported Bluetooth profile listed below, Printing via Bluetooth is not one of those:
http://support.apple.com/kb/ht3647
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How can I print from my Nexus 7 using the HP Officejet 100 Mobile Printer?

Can the HP Officejet 100 Mobile Printer print from a Nexus 7 which has bluetooth? \ Lswanston9 - Need assistance ASAP, I am a Dual Major College Student, viz., Paralegal Technology & Community Spanish Interpreter|

Hi,
Please try this:
https://play.google.com/store/apps/details?id=com.hp.android.print&hl=en
Hope this helps.
BH
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Officejet 100 Mobile printer printing failure

When printing the printer start flashing paperjam led and does not print. When all work are canceled the printer won't "reset" even if power is switch off. When switchin on again the same yellow led (paper jam) is still flashing and printer won't print.Using HP Print and Scan Doctor shows that printer is reserved but there are no print que and spooler is empty, and stopping/starting printing service does not help either. Printer also has a battery but battery status led does not show any battery status, charging indidator works when power supply is connected.

Dear Leilanib,
Please follow the steps of this document:
http://support.hp.com/us-en/product/HP-Officejet-100-Mobile-Printer-series---L4/4231339/model/423140...
I hope you find it helpful.
Greetings.
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Printing Issues with HP OfficeJet 100 and Windows 8.1

We use HP OfficeJet 100 mobile printers and have a printing issue.When we print the printer acts as if it is going to print and then prints one blank page.Printer will not print even though it is showing as default printer.Printer will just stop printing in the middle of a document, even in the middle of printing out a page. We are printing via the USB cableWe are using Windows 8.1We are connecting to laptopsWe have been using the HP mobile range of printers since 2004 and have only experienced these issues since we moved the laptops onto Windows 8/8.1 We have:Uninstalled and reinstalled the printer drivers – this fixed this issue for a short while and then it reappeared againCalled HP support and they directed us to the driver support page which had the latest print drivers, uninstalled and reinstalled drivers with them on the phone. This initially fixed the problem and then it returned a few days laterAfter trawling the support forums found directions to change the print processor to “WinPrint” – No effect as the processor was already on this settingDownloaded the HP diagnostic tool – HP Print and Scan Doctor – didn’t fix anything Any further help would be much appreciated.

Hello there Lawrence, Welcome to the Forums! I hope you enjoy your experience
I noticed your post about the troubles you are running into when you attempt to install your OJ 6100 printer on your Windows 8.1 laptop. I read all of your attempts and seen you have tried several methods to try and get the installation to complete successfully.
I would like to make some suggestions that may help. Let me know how it goes!
1. Check that Internet Explorer pop-up blockers are turned off before downloading the installer
Internet Explorer Pop-up Blocker: How do I turn off Pop-up Blocker?
Try to install
2. If you're running McAfee Live Safe or any other firewall, please temporarily disable the "real time scanning".
How to disable realtime scans
Try the install
3. Go to the start screen (you may also press the windows key + R to open the run box) and type %WINDIR% this should show the windows folder.
Click on the folder and scroll until you see files. Look for a filed named "HPWINS*.DAT" (the * is for a number that varies) remove this file and try the installation.
Try the install
Enjoy your Monday!
R a i n b o w 7000I work on behalf of HP
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Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Problems with hp officejet pro 8610 printing labels

I have a new HP offficejet Pro 8610 less than 6 months old. I was printing address lables (Avery 8160) and everything seemed fine after the first group then when I started the second set they were out of alignment I readjusted the paper and tried again to print and I get a message that there is a problem with printer or the the paper is not the wrong size for the job and its the same paper so thats not it I tried shutting everything down and starting over and it allowed me to print one and it was perfect but when I tried to print another it went back to same message wrong paper size I am still using same size paper I am using Avery 8160 labels and that is the size on the avery website I am printing from. Any help is much appreciated thank you.

Hello ,
Welcome to the HP Support Forums!
I would have to agree that the issue is within Microsoft Windows 7 regarding the printing issue with the Officejet L7780. Since the printer will print fine when using Ubuntu, it would appear there is an issue with the drivers and or software on Windows 7.
Have you tried using the Print and Scan Dr? This will look into the drivers, software, etc on the computer and attempt to resolve on its own. Let me know what the results are when you run it.
You could try the steps in this HP guide: Installing an Alternate Print Driver in Windows 7 for a USB Cable Connection. The L7780 does not display in the document but it will work with the Deskjet 9800 driver.
I hope this helps,
JERENDS
I work on behalf of HP
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Problem with HP Officejet Pro 8500 printer: Ink is vanished without any prints due to cleanups.

Hello everybody,
The printer HP Officejet Pro all-in-one 8500A A910 cleans printheads every time I turn it on. printer was updated with the lastet driver but my yellow,cyan,magenta inks gets vansihed without taking any colour prints.I take only BLACK prints(less than 500) and do scans.
This is worse printer i have ever used. It is using inks while clean up at startup or in between.Frustating thing is that It is using ink even during SCANS. Now, i really doubt the intellegence of designers of hp to such a big BUG.
Please update the driver so that during startup it will ask for SCAN or Print OR Clean the printheads when first print is given and addition to optimise the cleanups.
Hoping to get some solution form HP.

Hi arr_8500,
I understand you have an Officejet 8500 A910 that is running the clean printhead function each time you turn it on. I will do my best to assist you with this.
The reason the printer keeps running the clean printhead function is self maintenance. The printer is detecting an issue, so it will continue to run the clean printhead function until it's not detecting an issue. I would suggest you follow through this Fixing Ink Streaks, Faded Prints, and Other Common Print Quality Problems to help clean out any ink build up and things like that. I'd also recommend that you manually clean your printheads to remove any build up there as well.
Finally, it's best to have your printer plugged directly to a wall outlet. If it's not already in one, please move it.
Hope this helps, have a great day!!
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**MissTeriLynn**
I work on behalf of HP

Problem with HP Officejet Pro 8500 printer: cleans printheads every time it's turned on

Hello everybody,
the printer HP Officejet Pro all-in-one 8500 (A909a - product n. CB022A) cleans printheads every time I turn it on. This problem affects any HP Officejet Pro 8500 printer, it isn't a problem only of that one I purchased. It is an annoying and irritating bug because the printheads cleaning at each power on implies two bad disadvantages:
ink waste (each printheads cleaning process consumes some ink);
too much time (2-3 minutes) to get the printer ready after power on.
I upgraded my printer with the last firmware available on the HP site (firmware ver. DLM1FN1006BR) but the bug is still present.
At this point I ask:
there exists a way (or procedure) to disable this unnecessary automatic cleaning at every power on?
Can someone contact HP engineers or tell me how contact directly one of them to indicate the bug and ask a new firmware update?
Please don't tell me to leave the printer turned on all the time or that the printheads cleaning at every power on is a normal behavior! Where is then power and ink saving claimed for this printer model?
I hope to receive a solution for this problem. Thanks in advance to everybody will help me!
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The servicing when the printer is turned on is normal and is required to keep the printheads healthy (not clogged). See here for information.
As for power savings, the printer will automatically go into a low power mode when not printing for some time. It is not necessary to turn the product off and on to save power.
Bob Headrick, HP Expert
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Wireless printing problem with hp officejet 100 mobile printer from win 7 dell laptop

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