WLC 5508/2504 - Wireless users having their Citrix sessions disappear randomly! Cisco APs, Intel Wireless Cards..

Last year we built a new citrix 6.5 farm on 2k8 r2 servers. Previously, we had a 4.5 farm running solid.
With the new farm, wiresless users connecting through ANY cisco wireless controller/ap will get disconnected at what seams "peak" times.
For example, a user will launch a published application at 8:05 in the AM, and a few minutes later; the application will just disappear. Within the mgmt console, it will show the session as disconnected. The users device will remain connected to the WLAN, and if they double click the application, it will relaunch immediately.
This never happened on our old farm! We are using the same laptops + some newer updated models.
It is also important to note that fat client/thin clients do not experience this at all. I can open an application on my desktop and leave it open all day, where as if I do such on a laptop it is bound to disappear atleast once during the day. Aside  from hitting the WLC; both packets take the same path.
I'm working with Citrix right now gathering logs; but nothing is jumping out right away at us.
Has anyone here experience something similar?
This discussion is the same thing thats happening to me I believe;
https://supportforums.cisco.com/discussion/11482681/intel-wireless-chipset-clients-random-citrix-disconnects
If you need anymore information, please ask!
Thanks,
Jeremy

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    **** Pls rate all useful responses *****

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    *DHCP Socket Task: Apr 30 11:44:53.755: a4:c3:61:7a:1a:4f DHCP   chaddr: a4:c3:61:7a:1a:4f
    *DHCP Socket Task: Apr 30 11:44:53.755: a4:c3:61:7a:1a:4f DHCP   ciaddr: 0.0.0.0,  yiaddr: 0.0.0.0
    *DHCP Socket Task: Apr 30 11:44:53.755: a4:c3:61:7a:1a:4f DHCP   siaddr: 0.0.0.0,  giaddr: 172.24.16.251
    *DHCP Socket Task: Apr 30 11:44:53.755: a4:c3:61:7a:1a:4f DHCP selecting relay 2 - control block settings:
                            dhcpServer: 172.24.13.251, dhcpNetmask: 0.0.0.0,
                            dhcpGateway: 0.0.0.0, dhcpRelay: 172.24.16.251  VLAN: 93
    *DHCP Socket Task: Apr 30 11:44:53.755: a4:c3:61:7a:1a:4f DHCP selected relay 2 - NONE
    *DHCP Proxy Task: Apr 30 11:44:53.755: a4:c3:61:7a:1a:4f DHCP received op BOOTREPLY (2) (len 572,vlan 0, port 0, encap 0x0)
    *DHCP Proxy Task: Apr 30 11:44:53.755: a4:c3:61:7a:1a:4f DHCP sending packet in EoIP tunnel to foreign 10.65.31.8 (len 346)
    *DHCP Proxy Task: Apr 30 11:44:53.755: a4:c3:61:7a:1a:4f DHCP transmitting DHCP OFFER (2)
    *DHCP Proxy Task: Apr 30 11:44:53.755: a4:c3:61:7a:1a:4f DHCP   op: BOOTREPLY, htype: Ethernet, hlen: 6, hops: 0
    *DHCP Proxy Task: Apr 30 11:44:53.755: a4:c3:61:7a:1a:4f DHCP   xid: 0x7e549f4a (2119475018), secs: 0, flags: 0
    *DHCP Proxy Task: Apr 30 11:44:53.755: a4:c3:61:7a:1a:4f DHCP   chaddr: a4:c3:61:7a:1a:4f
    *DHCP Proxy Task: Apr 30 11:44:53.755: a4:c3:61:7a:1a:4f DHCP   ciaddr: 0.0.0.0,  yiaddr: 172.24.16.102
    *DHCP Proxy Task: Apr 30 11:44:53.755: a4:c3:61:7a:1a:4f DHCP   siaddr: 0.0.0.0,  giaddr: 0.0.0.0
    *DHCP Proxy Task: Apr 30 11:44:53.755: a4:c3:61:7a:1a:4f DHCP   server id: 0.0.0.0  rcvd server id: 172.24.13.251
    *DHCP Socket Task: Apr 30 11:44:58.594: a4:c3:61:7a:1a:4f DHCP received op BOOTREQUEST (1) (len 308,vlan 92, port 13, encap 0xec05)
    *DHCP Socket Task: Apr 30 11:44:58.594: a4:c3:61:7a:1a:4f DHCP selecting relay 1 - control block settings:
                            dhcpServer: 172.24.13.251, dhcpNetmask: 0.0.0.0,
                            dhcpGateway: 0.0.0.0, dhcpRelay: 172.24.16.251  VLAN: 93
    *DHCP Socket Task: Apr 30 11:44:58.594: a4:c3:61:7a:1a:4f DHCP selected relay 1 - 172.24.13.251 (local address 172.24.16.251, gateway 172.24.16.254, VLAN 93, port 13)
    *DHCP Socket Task: Apr 30 11:44:58.594: a4:c3:61:7a:1a:4f DHCP transmitting DHCP DISCOVER (1)
    *DHCP Socket Task: Apr 30 11:44:58.594: a4:c3:61:7a:1a:4f DHCP   op: BOOTREQUEST, htype: Ethernet, hlen: 6, hops: 1
    *DHCP Socket Task: Apr 30 11:44:58.594: a4:c3:61:7a:1a:4f DHCP   xid: 0x7e549f4a (2119475018), secs: 8, flags: 0
    *DHCP Socket Task: Apr 30 11:44:58.594: a4:c3:61:7a:1a:4f DHCP   chaddr: a4:c3:61:7a:1a:4f
    *DHCP Socket Task: Apr 30 11:44:58.594: a4:c3:61:7a:1a:4f DHCP   ciaddr: 0.0.0.0,  yiaddr: 0.0.0.0
    *DHCP Socket Task: Apr 30 11:44:58.594: a4:c3:61:7a:1a:4f DHCP   siaddr: 0.0.0.0,  giaddr: 172.24.16.251
    *DHCP Socket Task: Apr 30 11:44:58.595: a4:c3:61:7a:1a:4f DHCP selecting relay 2 - control block settings:
                            dhcpServer: 172.24.13.251, dhcpNetmask: 0.0.0.0,
                            dhcpGateway: 0.0.0.0, dhcpRelay: 172.24.16.251  VLAN: 93
    *DHCP Socket Task: Apr 30 11:44:58.595: a4:c3:61:7a:1a:4f DHCP selected relay 2 - NONE
    *DHCP Proxy Task: Apr 30 11:44:58.595: a4:c3:61:7a:1a:4f DHCP received op BOOTREPLY (2) (len 572,vlan 0, port 0, encap 0x0)
    *DHCP Proxy Task: Apr 30 11:44:58.595: a4:c3:61:7a:1a:4f DHCP sending packet in EoIP tunnel to foreign 10.65.31.8 (len 346)
    *DHCP Proxy Task: Apr 30 11:44:58.595: a4:c3:61:7a:1a:4f DHCP transmitting DHCP OFFER (2)
    *DHCP Proxy Task: Apr 30 11:44:58.595: a4:c3:61:7a:1a:4f DHCP   op: BOOTREPLY, htype: Ethernet, hlen: 6, hops: 0
    *DHCP Proxy Task: Apr 30 11:44:58.595: a4:c3:61:7a:1a:4f DHCP   xid: 0x7e549f4a (2119475018), secs: 0, flags: 0
    *DHCP Proxy Task: Apr 30 11:44:58.595: a4:c3:61:7a:1a:4f DHCP   chaddr: a4:c3:61:7a:1a:4f
    *DHCP Proxy Task: Apr 30 11:44:58.595: a4:c3:61:7a:1a:4f DHCP   ciaddr: 0.0.0.0,  yiaddr: 172.24.16.102
    *DHCP Proxy Task: Apr 30 11:44:58.595: a4:c3:61:7a:1a:4f DHCP   siaddr: 0.0.0.0,  giaddr: 0.0.0.0
    *DHCP Proxy Task: Apr 30 11:44:58.595: a4:c3:61:7a:1a:4f DHCP   server id: 0.0.0.0  rcvd server id: 172.24.13.251
    *DHCP Socket Task: Apr 30 11:45:07.059: a4:c3:61:7a:1a:4f DHCP received op BOOTREQUEST (1) (len 308,vlan 92, port 13, encap 0xec05)
    *DHCP Socket Task: Apr 30 11:45:07.059: a4:c3:61:7a:1a:4f DHCP selecting relay 1 - control block settings:
                            dhcpServer: 172.24.13.251, dhcpNetmask: 0.0.0.0,

    Thanks Scott,  here you go...
    On Foreign:
    WLAN Identifier.................................. 2
    Profile Name..................................... BAI-Beta
    Network Name (SSID).............................. BAI-Beta
    Status........................................... Enabled
    MAC Filtering.................................... Disabled
    Broadcast SSID................................... Disabled
    AAA Policy Override.............................. Disabled
    Network Admission Control
      Client Profiling Status ....................... Disabled
       DHCP ......................................... Disabled
       HTTP ......................................... Disabled
      Radius-NAC State............................... Disabled
      SNMP-NAC State................................. Disabled
      Quarantine VLAN................................ 0
    Maximum number of Associated Clients............. 0
    Maximum number of Clients per AP Radio........... 200
    Number of Active Clients......................... 42
    Exclusionlist Timeout............................ 60 seconds
    Session Timeout.................................. 86400 seconds
    User Idle Timeout................................ 300 seconds
    --More-- or (q)uit
    User Idle Threshold.............................. 0 Bytes
    NAS-identifier................................... CHTWLC
    CHD per WLAN..................................... Enabled
    Webauth DHCP exclusion........................... Disabled
    Interface........................................ management
    Multicast Interface.............................. Not Configured
    WLAN IPv4 ACL.................................... unconfigured
    WLAN IPv6 ACL.................................... unconfigured
    mDNS Status...................................... Enabled
    mDNS Profile Name................................ default-mdns-profile
    DHCP Server...................................... Default
    DHCP Address Assignment Required................. Enabled
    Static IP client tunneling....................... Disabled
    PMIPv6 Mobility Type............................. none
    Quality of Service............................... Bronze
    Per-SSID Rate Limits............................. Upstream      Downstream
    Average Data Rate................................   0             0
    Average Realtime Data Rate.......................   0             0
    Burst Data Rate..................................   0             0
    Burst Realtime Data Rate.........................   0             0
    Per-Client Rate Limits........................... Upstream      Downstream
    Average Data Rate................................   0             0
    Average Realtime Data Rate.......................   0             0
    --More-- or (q)uit
    Burst Data Rate..................................   0             0
    Burst Realtime Data Rate.........................   0             0
    Scan Defer Priority.............................. 5,6
    Scan Defer Time.................................. 100 milliseconds
    WMM.............................................. Disabled
    WMM UAPSD Compliant Client Support............... Disabled
    Media Stream Multicast-direct.................... Disabled
    CCX - AironetIe Support.......................... Enabled
    CCX - Gratuitous ProbeResponse (GPR)............. Disabled
    CCX - Diagnostics Channel Capability............. Disabled
    Dot11-Phone Mode (7920).......................... Disabled
    Wired Protocol................................... None
    Passive Client Feature........................... Disabled
    Peer-to-Peer Blocking Action..................... Disabled
    Radio Policy..................................... All
    DTIM period for 802.11a radio.................... 1
    DTIM period for 802.11b radio.................... 1
    Radius Servers
       Authentication................................ 172.24.13.20 1812
       Accounting.................................... Disabled
       Dynamic Interface............................. Disabled
       Dynamic Interface Priority.................... wlan
    Local EAP Authentication......................... Disabled
    --More-- or (q)uit
    Security
       802.11 Authentication:........................ Open System
       FT Support.................................... Disabled
       Static WEP Keys............................... Disabled
       802.1X........................................ Disabled
       Wi-Fi Protected Access (WPA/WPA2)............. Enabled
          WPA (SSN IE)............................... Disabled
          WPA2 (RSN IE).............................. Enabled
             TKIP Cipher............................. Disabled
             AES Cipher.............................. Enabled
                                                                   Auth Key Management
             802.1x.................................. Enabled
             PSK..................................... Disabled
             CCKM.................................... Disabled
             FT-1X(802.11r).......................... Disabled
             FT-PSK(802.11r)......................... Disabled
             PMF-1X(802.11w)......................... Disabled
             PMF-PSK(802.11w)........................ Disabled
          FT Reassociation Timeout................... 20
          FT Over-The-DS mode........................ Enabled
          GTK Randomization.......................... Disabled
          SKC Cache Support.......................... Disabled
    --More-- or (q)uit
          CCKM TSF Tolerance......................... 1000
       WAPI.......................................... Disabled
       Wi-Fi Direct policy configured................ Disabled
       EAP-Passthrough............................... Disabled
       CKIP ......................................... Disabled
       Web Based Authentication...................... Disabled
       Web-Passthrough............................... Disabled
       Conditional Web Redirect...................... Disabled
       Splash-Page Web Redirect...................... Disabled
       Auto Anchor................................... Enabled
       FlexConnect Local Switching................... Disabled
       flexconnect Central Dhcp Flag................. Disabled
       flexconnect nat-pat Flag...................... Disabled
       flexconnect Dns Override Flag................. Disabled
       FlexConnect Vlan based Central Switching ..... Disabled
       FlexConnect Local Authentication.............. Disabled
       FlexConnect Learn IP Address.................. Enabled
       Client MFP.................................... Optional
       PMF........................................... Disabled
       PMF Association Comeback Time................. 1
       PMF SA Query RetryTimeout..................... 200
       Tkip MIC Countermeasure Hold-down Timer....... 60
    AVC Visibilty.................................... Disabled
    --More-- or (q)uit
    AVC Profile Name................................. None
    Flow Monitor Name................................ None
    Call Snooping.................................... Disabled
    Roamed Call Re-Anchor Policy..................... Disabled
    SIP CAC Fail Send-486-Busy Policy................ Enabled
    SIP CAC Fail Send Dis-Association Policy......... Disabled
    KTS based CAC Policy............................. Disabled
    Assisted Roaming Prediction Optimization......... Disabled
    802.11k Neighbor List............................ Disabled
    802.11k Neighbor List Dual Band.................. Disabled
    Band Select...................................... Disabled
    Load Balancing................................... Disabled
    Multicast Buffer................................. Disabled
     Mobility Anchor List
     WLAN ID     IP Address            Status
     2           172.24.13.251        Up
    802.11u........................................ Disabled
    MSAP Services.................................. Disabled
    On Anchor:
    WLAN Identifier.................................. 1
    Profile Name..................................... BAI-Beta
    Network Name (SSID).............................. BAI-Beta
    Status........................................... Enabled
    MAC Filtering.................................... Disabled
    Broadcast SSID................................... Disabled
    AAA Policy Override.............................. Disabled
    Network Admission Control
      Client Profiling Status ....................... Disabled
       DHCP ......................................... Disabled
       HTTP ......................................... Disabled
      Radius-NAC State............................... Disabled
      SNMP-NAC State................................. Disabled
      Quarantine VLAN................................ 0
    Maximum number of Associated Clients............. 0
    Maximum number of Clients per AP Radio........... 200
    Number of Active Clients......................... 48
    Exclusionlist Timeout............................ 60 seconds
    Session Timeout.................................. 86400 seconds
    User Idle Timeout................................ 300 seconds
    --More-- or (q)uit
    User Idle Threshold.............................. 0 Bytes
    NAS-identifier................................... CHADWLC01
    CHD per WLAN..................................... Enabled
    Webauth DHCP exclusion........................... Disabled
    Interface........................................ bai-beta
    Multicast Interface.............................. Not Configured
    WLAN IPv4 ACL.................................... unconfigured
    WLAN IPv6 ACL.................................... unconfigured
    mDNS Status...................................... Enabled
    mDNS Profile Name................................ default-mdns-profile
    DHCP Server...................................... Default
    DHCP Address Assignment Required................. Enabled
    Static IP client tunneling....................... Disabled
    PMIPv6 Mobility Type............................. none
    Quality of Service............................... Bronze
    Per-SSID Rate Limits............................. Upstream      Downstream
    Average Data Rate................................   0             0
    Average Realtime Data Rate.......................   0             0
    Burst Data Rate..................................   0             0
    Burst Realtime Data Rate.........................   0             0
    Per-Client Rate Limits........................... Upstream      Downstream
    Average Data Rate................................   0             0
    Average Realtime Data Rate.......................   0             0
    --More-- or (q)uit
    Burst Data Rate..................................   0             0
    Burst Realtime Data Rate.........................   0             0
    Scan Defer Priority.............................. 5,6
    Scan Defer Time.................................. 100 milliseconds
    WMM.............................................. Disabled
    WMM UAPSD Compliant Client Support............... Disabled
    Media Stream Multicast-direct.................... Disabled
    CCX - AironetIe Support.......................... Enabled
    CCX - Gratuitous ProbeResponse (GPR)............. Disabled
    CCX - Diagnostics Channel Capability............. Disabled
    Dot11-Phone Mode (7920).......................... Disabled
    Wired Protocol................................... None
    Passive Client Feature........................... Disabled
    Peer-to-Peer Blocking Action..................... Disabled
    Radio Policy..................................... All
    DTIM period for 802.11a radio.................... 1
    DTIM period for 802.11b radio.................... 1
    Radius Servers
       Authentication................................ 172.24.13.20 1812
       Accounting.................................... Disabled
       Dynamic Interface............................. Disabled
       Dynamic Interface Priority.................... wlan
    Local EAP Authentication......................... Disabled
    --More-- or (q)uit
    Security
       802.11 Authentication:........................ Open System
       FT Support.................................... Disabled
       Static WEP Keys............................... Disabled
       802.1X........................................ Disabled
       Wi-Fi Protected Access (WPA/WPA2)............. Enabled
          WPA (SSN IE)............................... Disabled
          WPA2 (RSN IE).............................. Enabled
             TKIP Cipher............................. Disabled
             AES Cipher.............................. Enabled
                                                                   Auth Key Management
             802.1x.................................. Enabled
             PSK..................................... Disabled
             CCKM.................................... Disabled
             FT-1X(802.11r).......................... Disabled
             FT-PSK(802.11r)......................... Disabled
             PMF-1X(802.11w)......................... Disabled
             PMF-PSK(802.11w)........................ Disabled
          FT Reassociation Timeout................... 20
          FT Over-The-DS mode........................ Enabled
          GTK Randomization.......................... Disabled
          SKC Cache Support.......................... Disabled
    --More-- or (q)uit
          CCKM TSF Tolerance......................... 1000
       WAPI.......................................... Disabled
       Wi-Fi Direct policy configured................ Disabled
       EAP-Passthrough............................... Disabled
       CKIP ......................................... Disabled
       Web Based Authentication...................... Disabled
       Web-Passthrough............................... Disabled
       Conditional Web Redirect...................... Disabled
       Splash-Page Web Redirect...................... Disabled
       Auto Anchor................................... Enabled
       FlexConnect Local Switching................... Disabled
       flexconnect Central Dhcp Flag................. Disabled
       flexconnect nat-pat Flag...................... Disabled
       flexconnect Dns Override Flag................. Disabled
       FlexConnect Vlan based Central Switching ..... Disabled
       FlexConnect Local Authentication.............. Disabled
       FlexConnect Learn IP Address.................. Enabled
       Client MFP.................................... Optional
       PMF........................................... Disabled
       PMF Association Comeback Time................. 1
       PMF SA Query RetryTimeout..................... 200
       Tkip MIC Countermeasure Hold-down Timer....... 60
    AVC Visibilty.................................... Disabled
    --More-- or (q)uit
    AVC Profile Name................................. None
    Flow Monitor Name................................ None
    Call Snooping.................................... Disabled
    Roamed Call Re-Anchor Policy..................... Disabled
    SIP CAC Fail Send-486-Busy Policy................ Enabled
    SIP CAC Fail Send Dis-Association Policy......... Disabled
    KTS based CAC Policy............................. Disabled
    Assisted Roaming Prediction Optimization......... Disabled
    802.11k Neighbor List............................ Disabled
    802.11k Neighbor List Dual Band.................. Disabled
    Band Select...................................... Disabled
    Load Balancing................................... Disabled
    Multicast Buffer................................. Disabled
     Mobility Anchor List
     WLAN ID     IP Address            Status
     1           172.24.13.251        Up
    802.11u........................................ Disabled
    MSAP Services.................................. Disabled

  • Wireless voice quality issues with wlc 5508 7.0.98

    Hi,
      I am having random occurances of voice drops (one-way audio) during phone calls. WLC 5508 (7.0.98) , LAP1242AG (only G antenna present), and 7925G phones. coverage is excellent throughout the floor and its a confined office space. Its not happening always. I am seeing these logs , not sure if it is related. :
    *apfReceiveTask: Feb 10 11:31:53.831: %RRM-3-RRM_LOGMSG: rrmChanUtils.c:290 RRM LOG: Airewave Director: Could not find valid channel lists for 802.11bg
    *apfReceiveTask: Feb 10 11:31:33.356: %RRM-3-RRM_LOGMSG: rrmChanUtils.c:290 RRM LOG: Airewave Director: Could not find valid channel lists for 802.11bg
    I have set DCA list to1,6 and 11. I tried disabling RRM and statically fixing the channels and power also. Still the issue is seen,
    7925G firmware is 1.4.1
    i tried to do linktest from the WLC to the phone, but link test is failed. linktest to a laptop works though. I have only mac filtering for the voice ssid.
    any suggestions pls ?
    regards
    Joe

    Hi Serge,
    Thanks for the suggestions. I have taken care of all the settings. Problem is , the user is seated in his office cabin and using the 7925 and there is around 50db signal strength in his room from an AP which is just outside the cabin. And this doesnt occur often, when we go to check and make calls, everything is fine whereas the user says it happens sometimes in the morning, evening etc... randomly... where the fone goes blank while in a call.... since the problem never happens when we go to troubleshoot the issue, we really dont know what is going on. This is happening when calling PSTN.
    AP's are not restarting and there is no logs indicating that. Wireless infrastructure looks very much OK cos there are other users who are not experiencing this problem and there is ample coverage all over the floor. I am baffled why only one user has this problem even when he is seated in his office cabin.
    Tried changing phones also, but still remains.
    Question  : i tried to do a linktest from WLC to his phone, but it failed, while linktest to laptops are working fine. Does wlc linktest not working for wireless phones ?
    regards
    Joe

  • WLC 5508 : WPA2 enabled SSID - especially Intel & Dell wireless cards are not getting connected

    Hi ,
    I have one pecular issue in my wireless lan set-up. I have some laptop users who are using below inbuilt wireless adapter/cards :
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    mso-style-qformat:yes;
    mso-style-parent:"";
    mso-padding-alt:0cm 5.4pt 0cm 5.4pt;
    mso-para-margin:0cm;
    mso-para-margin-bottom:.0001pt;
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    font-size:11.0pt;
    font-family:"Calibri","sans-serif";
    mso-ascii-font-family:Calibri;
    mso-ascii-theme-font:minor-latin;
    mso-fareast-font-family:"Times New Roman";
    mso-fareast-theme-font:minor-fareast;
    mso-hansi-font-family:Calibri;
    mso-hansi-theme-font:minor-latin;
    mso-bidi-font-family:"Times New Roman";
    mso-bidi-theme-font:minor-bidi;}
    1 ) Dell wireless 1397 WLAN Minicard
    /* Style Definitions */
    table.MsoNormalTable
    {mso-style-name:"Table Normal";
    mso-tstyle-rowband-size:0;
    mso-tstyle-colband-size:0;
    mso-style-noshow:yes;
    mso-style-priority:99;
    mso-style-qformat:yes;
    mso-style-parent:"";
    mso-padding-alt:0cm 5.4pt 0cm 5.4pt;
    mso-para-margin:0cm;
    mso-para-margin-bottom:.0001pt;
    mso-pagination:widow-orphan;
    font-size:11.0pt;
    font-family:"Calibri","sans-serif";
    mso-ascii-font-family:Calibri;
    mso-ascii-theme-font:minor-latin;
    mso-fareast-font-family:"Times New Roman";
    mso-fareast-theme-font:minor-fareast;
    mso-hansi-font-family:Calibri;
    mso-hansi-theme-font:minor-latin;
    mso-bidi-font-family:"Times New Roman";
    mso-bidi-theme-font:minor-bidi;}
    2 ) Intel Centrino Advanced N6200 AGN
    above card are having issue with WPA2 enabled ssid connecitivity. strange is , the same users are getting connected to other wep enabled SSID but its not working for WPA2 SSID.
    I have external ACS server which is used for radius authentication. Last time I had put same query in support forum did some workaround.
    eq. disabling DHCP proxy option in WLC and moving all DHCP scope in external server.
    After doing this workaround this mentioned users are still facing issue. I gone through some cisco document and some forums and came across that there is something to be done in " Session Timed Out "  optionin WLC
    which is default 1800 sec based on that I tried to capture debug outputs for mentioned above problematic clients and user who is working fine .
    I gone through the same debug output  and observed :
    User who is working fine :
    Processing Access-Accept for mobile 00:22:5f:8d:55:84
    00:xx:xx:xx:xx:xx Setting re-auth timeout to 1800 seconds, got from WLAN config.
    00:xx:xx:xx:xx:xx Station 00:22:5f:8d:55:84 setting dot1x reauth timeout = 1800
    00:xx:xx:xx:xx:xx Creating a PKC PMKID Cache entry for station 00:22:5f:8d:55:84 (RSN 2)
    00:xx:xx:xx:xx:xx Adding BSSID 00:1f:ca:2c:f3:01 to PMKID cache for station 00:22:5f:8d:55:84
    New PMKID: (16)
    The User /  card which is having issue :
    Processing Access-Accept for mobile 00:22:5f:90:a2:ac
    00:xx:xx:xx:xx:xx Setting re-auth timeout to 0 seconds, got from WLAN config.
    00:xx:xx:xx:xx:xx Station 00:22:5f:90:a2:ac setting dot1x reauth timeout = 0
    00:xx:xx:xx:xx:xx Stopping reauth timeout for 00:22:5f:90:a2:ac
    00:xx:xx:xx:xx:xx Creating a PKC PMKID Cache entry for station 00:22:5f:90:a2:ac (RSN 2)
    00:xx:xx:xx:xx:xx Adding BSSID 00:26:cb:1d:fe:31 to PMKID cache for station 00:22:5f:90:a2:ac
      New PMKID: (16)
    Please suggest me to do workaround.

    Hi,
    According to output of working as well as not working wireless cards ,
    below is my observations :
    Not working wireless cards observation :
    /* Style Definitions */
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    mso-tstyle-rowband-size:0;
    mso-tstyle-colband-size:0;
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    mso-style-qformat:yes;
    mso-style-parent:"";
    mso-padding-alt:0cm 5.4pt 0cm 5.4pt;
    mso-para-margin-top:0cm;
    mso-para-margin-right:0cm;
    mso-para-margin-bottom:10.0pt;
    mso-para-margin-left:0cm;
    line-height:115%;
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    font-size:11.0pt;
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    The client passed the L2 authentication and that, after successful association, it is now going into the DHCP_REQD state
    Not-working wirelss card :
    *Apr 06 11:58:15.866: 0c:60:76:3e:8c:49 10.10.232.137 RUN (20) Successfully plumbed mobile rule (ACL ID 255)
    *Apr 06 11:58:15.866: 0c:60:76:3e:8c:49 Stopping retransmission timer for mobile 0c:60:76:3e:8c:49
    *Apr 06 11:58:15.869: 0c:60:76:3e:8c:49 10.10.232.137 Added NPU entry of type 1, dtlFlags 0x0
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    The client entry is added to the Network Processing Unit (NPU) of the controller with an IP address of  10.10.232.137 but after that , I am getting below output
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    *Apr 06 11:58:22.742: 0c:60:76:3e:8c:49 Copy WLAN LOCP EssIndex:2 aid:50 ssid:USTRI_SECURE
    *Apr 06 11:58:22.742: 0c:60:76:3e:8c:49 Copy Security LOCP ecypher:0x0 ptype:0x2, p:0x0, eaptype:0x2 w:0x1 aalg:0x0, PMState:        RUN
    *Apr 06 11:58:22.742: 0c:60:76:3e:8c:49 Copy 802.11 LOCP a:0x0 b:0x0 c:0x0 d:0x0 e:0x1 protocol2:0x3 statuscode 0, reasoncode 99, status 3
    *Apr 06 11:58:22.742: 0c:60:76:3e:8c:49 Copy Username LOCP :   U25744
    *Apr 06 11:58:22.743: 0c:60:76:3e:8c:49 Copy IP LOCP: 0xa0ae889
    *Apr 06 11:58:22.743: 0c:60:76:3e:8c:49 Copy CCX LOCP 4
    *Apr 06 11:58:22.743: 0c:60:76:3e:8c:49 Copy MobilityData LOCP status:1, anchorip:0x0
    *Apr 06 11:59:14.002: 0c:60:76:3e:8c:49 10.10.232.137 RUN (20) State Update from Mobility-Complete to Mobility-Incomplete
    *Apr 06 11:59:14.002: 0c:60:76:3e:8c:49 Clearing Address 10.10.232.137 on mobile
    *Apr 06 11:59:14.002: 0c:60:76:3e:8c:49 10.10.232.137 RUN (20) Change state to DHCP_REQD (7) last state RUN (20)
    *Apr 06 11:59:14.002: 0c:60:76:3e:8c:49 apfMmProcessDeleteMobile (apf_mm.c:522) Expiring Mobile!
    *Apr 06 11:59:14.002: 0c:60:76:3e:8c:49 apfMsExpireMobileStation (apf_ms.c:4427) Changing state for mobile 0c:60:76:3e:8c:49 on AP 00:1f:ca:2c:ea:e0 from Associated to Disassociated.
    working cards ouput :
    *Apr 06 12:16:28.038: 00:22:5f:8d:55:84 10.10.232.190 RUN (20) Successfully plumbed mobile rule (ACL ID 255)
    *Apr 06 12:16:28.038: 00:22:5f:8d:55:84 Stopping retransmission timer for mobile 00:22:5f:8d:55:84
    *Apr 06 12:16:28.042: 00:22:5f:8d:55:84 10.10.232.190 Added NPU entry of type 1, dtlFlags 0x0
    The client entry is added to the Network Processing Unit (NPU) of the controller with an IP address of  10.10.232.190  and as expected  , I am getting below output
    *Apr 06 12:16:28.749: 00:22:5f:8d:55:84 DHCP received op BOOTREQUEST (1) (len 321, port 29, encap 0xec03)
    *Apr 06 12:16:28.751: 00:22:5f:8d:55:84 DHCP processing DHCP REQUEST (3)
    *Apr 06 12:16:28.751: 00:22:5f:8d:55:84 DHCP   op: BOOTREQUEST, htype: Ethernet, hlen: 6, hops: 0
    *Apr 06 12:16:28.752: 00:22:5f:8d:55:84 DHCP   xid: 0x6eefbbb8 (1861204920), secs: 0, flags: 0
    *Apr 06 12:16:28.752: 00:22:5f:8d:55:84 DHCP   chaddr: 00:22:5f:8d:55:84
    *Apr 06 12:16:28.752: 00:22:5f:8d:55:84 DHCP   ciaddr: 10.10.232.190,  yiaddr: 0.0.0.0
    *Apr 06 12:16:28.752: 00:22:5f:8d:55:84 DHCP   siaddr: 0.0.0.0,  giaddr: 0.0.0.0
    *Apr 06 12:16:28.753: 00:22:5f:8d:55:84 DHCP successfully bridged packet to DS
    *Apr 06 12:16:30.751: 00:22:5f:8d:55:84 Copy AP LOCP - mode:0 slotId:0, apMac 0x0:1f:ca:2c:f3:0
    *Apr 06 12:16:30.751: 00:22:5f:8d:55:84 Copy WLAN LOCP EssIndex:2 aid:10 ssid:USTRI_SECURE
    *Apr 06 12:16:30.751: 00:22:5f:8d:55:84 Copy Security LOCP ecypher:0x0 ptype:0x2, p:0x0, eaptype:0x2 w:0x1 aalg:0x0, PMState:        RUN
    *Apr 06 12:16:30.752: 00:22:5f:8d:55:84 Copy 802.11 LOCP a:0x0 b:0x0 c:0x0 d:0x0 e:0x1 protocol2:0x3 statuscode 0, reasoncode 99, status 3
    *Apr 06 12:16:30.752: 00:22:5f:8d:55:84 Copy Username LOCP : USTR\U17967
    *Apr 06 12:16:30.752: 00:22:5f:8d:55:84 Copy IP LOCP: 0xa0ae8be
    *Apr 06 12:16:30.752: 00:22:5f:8d:55:84 Copy CCX LOCP 4
    *Apr 06 12:16:30.752: 00:22:5f:8d:55:84 Copy MobilityData LOCP status:1, anchorip:0x0
    Finally client is getting stuck with DHCP-REQD state ..................
    Please look into this and put light on this ............

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      The client uses a machine-certificate, the PKI is not a microsoft one, but a third party PKI.   The certificate is fresh and valid, the root-cert is installed and checked to be validated against it for the login.
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