Workflow notificaiton mailer Does Not Start, Remains In Status Starting

Hi Gurus,
Workflow notification mailer is not getting started and its showing status starting.I have tried to bounce the service componets still its showing starting.My application version is 12.0.6 and OS is AIX.I got a metalink reference"Notification Mailer Does Not Start, Remains In Status Starting [ID 371830.1]".Since its a Productin instance can we try it??Please suggest.Couldnt understand what will be the impact of updating wf_event_subscriptions.Please suggest/help...
Thank you so much...!!

994272 wrote:
Thanks Hussein,
From the logfile I got the following error.
[Mar 16, 2013 2:48:36 AM EDT]:1363416516284:-1:-1:ios1402e.idc.ikon.org:10.81.42.25:-1:-1:1:20420:SYSADMIN(0):-1:Thread[GSMQueueProcessor,5,main]:2021231295:40299:1363412471938:4:PROCEDURE:[SVC-GSM-WFALSNRSVC-4786418 : oracle.apps.fnd.cp.gsc.Processor.processControlEvent(String)]:BEGIN (noEvent)
[Mar 16, 2013 2:48:36 AM EDT]:1363416516284:-1:-1:ios1402e.idc.ikon.org:10.81.42.25:-1:-1:1:20420:SYSADMIN(0):-1:Thread[GSMQueueProcessor,5,main]:2021231295:40299:1363412471938:4:STATEMENT:[SVC-GSM-WFALSNRSVC-4786418 : oracle.apps.fnd.cp.gsc.Processor.processControlEvent(String)]:Did not receive any control events.
ThanksYou can follow the steps in (Notification Mailer Does Not Start, Remains In Status Starting [ID 371830.1]).
Thanks,
Hussein

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Message was edited by:
irbi
Message was edited by:
irbi

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