Works 9 and C6280 all-in-one printing

My pc runs windows 7 x64bit and I have Microsoft Works 9 installed. I have made a works data base and am trying to print it out. I want to print it out in landscape format but no matter what settings I put in the printer or the data base, it keeps printing out in portrait and making 2 pages. Can anyone advise please?
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My only other thought on this would be that some basic settings are off. I change my default settings in the printers folder (through the control panel sometimes), and then set the same settings in the software itself. This document may help with this often overlooked issue:
http://h71036.www7.hp.com/hho/cache/505114-0-0-225-121.html?jumpid=reg_R1002_USEN
007OHMSS
I was a support engineer for HP.
If the advice resolved the situation, please mark it as a solution. Thank you.

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Re-install software for the C6280 all in one printer... get an error message "can't find file"

need to re-install the software for the c6280 all in one printer. downloaded the latest install package from the HP web site. During the install process, I get an error message .. can't find user/appdata/local/temp/7z256315/setup/.....setup/blocksysuser........
the folder 7z256315 does not exist on the HD.
I also get a message that it can't find PS_A10_02_software.msi.
Windows 7 , C6280 all in one printer. Printer is connected to the router. The desktop computer is connected via an ethernet cable, the laptop/ipad/iphone/internet radio are connected via wireless to the router.
hope you can help
thanks
charlie
This question was solved.
View Solution.

Hi cberistain,
Follow the steps below, and let me know what happens?
Step one: Clear temp directory
Type %temp% in the run or search for programs and files field
Highlight all the files in this folder, and then press the delete key to delete. If you get a message that the file is in use you will need to skip this file(s).
Continue with Step 2 below
Step two: Downloaded and extracted to your system:
1. Download the full feature software and drivers
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-77039-1&cc=us&dlc=en&lc=en&...=
2. Once the download is finished double click on the file to extract the software.
3. When the installation window opens press the cancel button to stop the installation
4. Type %temp% in the run or search for programs and files field
5. Look for, and open the folder starting with 7z (Example: 7zS2356)
6. Right click on the folder, and select Copy
7. Close that window, and all your open windows, and then in the middle of the desktop right click your mouse, and select Paste. This will move the 7z folder to your desktop.
8. Open the 7z folder you just copied to your desktop
9. Open folder Util
10. Open folder CCC
11. Run the uninstall_L4
12. When the uninstall has completed restart the computer
13. Run Disk cleanup from Accessories\ System Tools folder under all programs
14. Download and install the latest version of Adobe flash player
http://www.adobe.com/support/flashplayer/downloads.html
15. Open the 7z folder, and then double click on the Setup.exe file which will be toward the bottom of the open window. Follow the on screen instructions to reinstall your printer.
Let me know if you are able to successfully install the software and driver, and are able to print & scan?
I am an HP employee.
Say Thanks by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as "Accepted Solution"

Image Capture and Brother all in one printer...help!

Hello,
I have a Brother all-in-one printer MFC-420CN. I just upgraded from a PC to a Mac. Almost everything works perfectly...I can print (wirelessly or not), send faxes, and scan using Brother's own Control Center utility. However, I wanted to use the printer also with Image Capture. I downloaded the scanner driver from the Brother site, however when I start image capture I get the message "No Image Capture device connected". If I go to Devices => Browse Devices, I can actually see the printer driver shown as TWAIN Data Sources/Brother Twain, however it doesn't show as being connected. If I click on the "Use Twain UI" button, it brings up a Brother Twain window, but if I click Scan nothing happens. Does anyone know why the mac can see the driver but thinks it's disconnected? Also, under "kind" there's a swirly icon, but I don't know what it means (sorry, Apple newbie).
Thanks!
GC

Interestingly here is what I received from Brother. (Note that scanning using the Control Center works fine.):
Dear Brother Customer,
Thank you for taking the time to write to us.
Is your machine able to scan using the Brother ControlCenter software?
If you are able to scan with the ControlCenter, the drivers are
installed and working properly.
Your issue is with Apple's Image Capture software and should be referred
to them for support.
When you open the Apple software, you will need to click DEVICES in the
Menu Bar, then select the disclosure triangle next to TWAIN devices to
reveal the Brother TWAIN device.
Select the Brother TWAIN and click OK.
You should now be able to scan with Apple's Image Capture application.
For any additional assistance with the Apple application, we suggest you
contact Apple for assistance.
We hope this information will be useful to you. If we can be of further
assistance, please let us know.
Best Regards,
MFC Macintosh Support
Brother International, USA
Email: [email protected]
So, who owns the problem: Brother or Apple? If I go to the Apple Store I see Canon and HP scannners for sale but not Brother. Maybe that is part of the problem. Corporate relations between Brother and Apple.

Windows 7 and Hp all-in-one printer v40

I have an Hp all-in-one printer v40. I cannot access solution center or toolbox for estimated ink levels with my new Windows 7. I have tried your on-linbe suggestions and cannot get any to work. I don't seem to have the options available to click on that are suggested.
Thanks for any help.

Great information.
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How can I get to the photo tray when using iphoto with HP C6280 all-in-one printer

How do I get the photo tray option to come up in iphoto from my mac notebook when I have an HP C6280 all-in-one printer

I have an HP all-in-one C5140. When I print from iPhoto the dialog that comes up has a "Presets" drop down at the bottom. One of the choices is "Print from Photo Tray." Is that there on yours? If not make sure you have the latest software from HP.
Dan

Compatibility of HPTouchsmart15 and Kodak all in one printer

Cannot print using HP touchsmart 15 with my Kodak all in one printer. Downloaded soft ware, etc.says Driver is unavailable, however also shows documents inqueue ready to print.

Follow this process if it helps:
Download the latest AiO software from Kodak.
Deinstall all software.
Re-install the AiO software at this location:
Macintosh HD/Library/Printers/
To view the path:
Select 'Go' on desktop and select 'Computer'
Select 'Macintosh HD'
Select 'Library'
Select 'Printers'
This is the path to install your AiO Printer software.
Install software to this path.
Then type in the script posted online at Kodak where "lindaterry" will obviously be replaced by your own hard disk name
When asked for the password type in the main (admin) password
It will remain static. i.e., will not show what you type in.
Press return and type in the remainder script.
Then go to Settings
Select Printers & Scanners
Add , select your printer and it should show up in the left hand pane.
If not, contact Kodak for remote support.

HP Photosmart C6280 All-in-One Printer CIT248813-HPU-REDBOX-v4.exe error

Using-Microsoft Windows XP Professional SP3, Network connected
In HP Digital imaging monitor: Went to Help>Check for updates Update file CIT248813-HPU-REDBOX-v4.exe downloads, but after it looks like its installing, I then get the following error message :Critical Update to HP Product Assistant Failed. Where do I get the file and download it by itself, to then try and load it outside of HP Digital imaging monitor?
When I do a search for the .exe file, nothing comes up.
Per HP help, I have tried:
Check for updates:
=================
Please visit the weblink below and click on the hyperlink "Automatically check to see if you have the latest software and drivers ". If you do not find any updates for the All-in-one software, then perform the below steps to disable the product assistant in the startup files.
http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=228&lc=en&dlc=en&cc=us&product=3194498
Step 1: Enable Passive FTP
====================
1. Open Internet Explorer.
2. From menu options, click Tools.
3. Click Internet Options.
3. Click Advanced tab.
4. Under Browsing section, scroll down and put a check mark next to "Use Passive FTP"
5. Click Apply, and then OK.
Check the functionality. If the issue persists, please perform the steps below.
Step 2: Disable antivirus and firewall
===========================
Please follow the steps to disable the anti-virus and fire wall:
Disable Anti-virus:
=================
1. Look at the very bottom right corner of the screen.
2. You should see several icons.
3. Place the mouse pointer on each icon to see if a strip of text pops
up.
4. If you see the strip of text, it will tell the name of the program
that the icon represents.
5. If you find the icon for the virus protection software, right-click
on the icon.
6. In the pop-up menu, choose the option to disable or close the
program.
Disable the fire wall
1) Click start -> Click Control Panel -> Security ->
2) Under Windows Fire wall option select On/Off Windows Fire wall
3) Click off radio button to turn OFF the Windows Fire wall.
Check the functionality. If the issue persists, please perform the steps below.
Step 3:
=====
Please perform the steps below to update the All-in-One software manually.
1. On the Windows taskbar, click Start , click All Programs , and then click HP .
2. If HP Update is available in the list of programs, Click HP Update to open the HP Update dialog box, and run the HP Update utility to download updates.
Check the functionality. If the issue persists, please perform the steps below.

still having this issue. Can anyone offer any advice? Where is the actual file on my PC? Why won't this load?

Photosmart C6280 All-in-One Printer Will not acquire IP Address

I have happily had a Photosmart C6280 for some time now, however I recently replaced my router and my ISP Cable Modem (NetGear WNDR 3700 and Cisco 2100 respectively). At first everything was wonderful. Sadly, my NetGear router went bad and I had to return it. As it stands right now my printer will not take an IP address from the router. I have tried everything I can think of, several times and nothing has changed. I have uninstalled and reinstalled the software on the Windows 7 and XP machines that I'm using. I have tried to manually set an IP address but on my printer when I'm done inputting all of the information there is no "enter" option. Looking at the Connectivity Status page it states : Network Interface Adaptor Summary
Name                                              Type                                                 Status
Eth0                                                 Wired(802.3)                                 Disconnected
IP Status
Name                                             Type                                                 Addr.    Source
Eth0                                               Wired (802.3)                                  Disconnected
Note: Automatic or manual IP address assignment only occurs for an adaptor if it is currently connected.
Wired (802.3) Adapter Information Detail
     Configuration
Enabled at power on:    yes                                                                                            Link Config: Auto Link Speed
Auto Crossover: On                                                                                                         Auto of Manual IP Address : Manual
Manual IP Addressees: 192.168.1.12                                                                            Manual Subnet Mask: 255.255.0
Manual Default Gateway: 192.168.x.x                                                                         Auto or Manual DNS Server: Manual
Manual Primary DNS Server: none                                                                                 Manual Secondary DNS Server: none
---------Status---------------------------------------------------------------------------------------------------------
Adaptor Name: Eth0                                                                                                         Adaptor State : Inactive
Adaptor Connection Active: False                                                                                 Adaptor MAC Address: 00:21:xx:xx:xx:xx
Link Status: Disconnected
I have tried two different print servers and nothing. I am at the end of my rope and any help will be greatly appreciated.
                                                                                                                           Thank You
                                                                                                                             -ndrdog

On the front of the printer: Setup > Network > Reset Network Defaults.
Now, set a static IP address for the printer:
- Print a Network Config Page from the front of the printer. Note the printer's IP address.
- Type that IP address into a browser to reveal the printer's internal settings.
- Choose the Networking tab, then Wired along the left side, then the IPv4 tab.
- On this screen you want to set a Manual IP. You need to set an IP address outside the range that the router automatically sets (called the DHCP range). If you know what that is, set an IP outside that range but no higher than 254 (the last number in the address). If you do not know this, enter the current IP address.
- Use 255.255.255.0 for the subnet (unless you know it is different, if so, use that)
- Leave the gateway and DNS blank. Click 'Apply'
Now, shut down the router and printer, start the router, wait, then start the printer.
After this you may need to redo 'Add a Printer' using the new IP address.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

Can't get NEW black ink cartridge to work in 5515 HP all-in-one-printer

Can't get NEW black ink cartridge to work in printer..help

Hi caralu,
I was just wondering if you were able to try banhien's recommendation? Please let me know the outcome.
Thanks,
HevnLgh
I work on behalf of HP
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Photosmart C6280 all in one

I have a photosmart C6280 all in one printer. I purchased a HP Envy TS m6 sleekbook with Windows 8.1 OS. Can I use my printer with this computer and what do I have to do to get it set up (ie drivers, software etc) I need good detailed information and how to as I am not very well versed or anykind of a techy. Thank you in advance

Hi ,
The following link will let you download the HP Printer Install wizard, which will guide you through the printer installation process.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02691615&cc=us&dlc=en&lang=en&lc=en&product=319...
-I work with HP, but these comments are my own.

C6280 All in One ink error message

Hi there,
I have the HP photosmart C6280 All in One printer that recently requested that I replace the Magenta ink. I did so but when I attempt to print I get the following message.
To print in color, instal the following cartridges:
Magenta
To print with black only, click black only. to begin printing on certain products, press the Resume button on the printer control panel. the printer will replace colors wit grayscale.
To cancel, press the cancel button on printer.
If empty ink cartridge is not replaced soon, all printing will stop.
I have had this issue before and someone told me how to fix it but I can't find the original message or email for it at all but it work fabulous and I think it involved a reset. Can anyone assist me with this, perhaps explain how to reset the C6280.
Thank you

For resetting the printer ink system, try this document:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01709782&cc=us&lc=en&dlc=en&product=3194498
Removing the ink/power reset procedure can eliminate the cartridge message.
For missing colors in the output, try this document:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01124477&cc=us&lc=en&dlc=en&product=3194498
NOTE: step 8 has a hyperlink that is no longer valid. The cleaning of the printheads will affect your color output greatly.
I hope this will help you.
007OHMSS
I was a support engineer for HP.
If the advice resolved the situation, please mark it as a solution. Thank you.

!!!!!!!!!! HP C4180 ALl-IN-ONE printer ON a 175X external jetdirect printserver ISSUES

Hi,
its my first post here,   so HELLO to all
i recently bought a printserver,   its a Hp 175x USB external jetdirect printserver (can these names be any longer pfff)
And my all in one printer is a HP C4180 .
I hooked everything up, all lights are sollid as they are supposed to be, so no issues there. If i press the testpage button
It prints a nice page on the printer, so all works from printserver to printer.
BUT, when i try to print anything from my PC it doenst work.
I tried running the CD and it cant find the printer in the network.
I DOUBLE CHECKED ALL WIRES
What can i do to make everything work??
The purpose is to be able to use the abbilities (sorry for the crappy english, im belgian)
of the all in one printer in the entire house, which are about 4-5 PC's.
So they all have to be able to print and scan.
HELP PLEASE

Hello,
Generally Print Servers are designed to be used for printing purpose. However in certain cases, we can use the EWS to complete the scan process.
Here is a link to the old forum which discusses the procedure to scan from the EWS.
http://forums13.itrc.hp.com/service/forums/questionanswer.do?admit=109447627+1298994065288+28353475&...
My suggestion is to get to get a network AIO to get complete functionality.

HP OFFICEJET PRO L7680 All-in-One PRINTER does not print yellow color at all

Last week I understood that my Printer does not print at all yellow color.
All other colors and tests I made are ok.
I cleared printheads, made all printing tests, and diagnostic pages.
In every printing was missing the yellow color..
I changed the yellow catridge with another full one, and the problem persists..
PLS could any body help me?
Many tks
antpep

Welcome to the community @antpep
I understand your Officejet Pro L7680 is no longer printing in yellow for you, and I'd like to offer my suggestion that may help you!
Please click on the link below and try the steps in the guide.
Fixing Print Quality Problems for the HP Officejet Pro L7500, L7600, and L7700 All-in-One Printer Se...
If the yellow is still not printing for you and you reach the step to "replace the printhead", please consider contacting HP's technical support to see what your options may be with them in regards to a replacement part or unit.
HP's contact info:
If you are calling within North America, the number is 1-800-474-6836 and if you are calling outside of the US/Canada,: click here.
Have a wonderful weekend ahead and thank you for posting in the community
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Deskjet 3520e all in one printer network problems

Hi All.
I have a brain teaser for the technical types out there hoping someone can shed some light on a weird sort of problem.
History: All has been fine with my g6 Pavillion latop 64bit W8 and 3520e all in one printer and working as always very well.
Oct 16th 2014 My broadband service went down and after many communictions with ISP eventualy received (Nov 4th) and installed a new "super hub modem".
OK so far, Managed to connect laptop via wireless router and connect to internet etc., however . . . I cannot get my printer to network as before, I can use it via USB port but if I try to network it, The Cyan ink cartridge reports as being broken or damaged even though 3/4 full and will not allow printing, but when connect via USB port the Cyan ink cartridge registers normal and will print as expected.
Has anyone else come across this problem?
If I go down the route of uninstalling and reinstallin the Printer software is there a set order in which to do so?
In the list of programs these four are shown. .
HP Deskjet 3520 series Basic Device Software
HP Deskjet 3520 series Help
HP Deskjet 3520 series Product Improvement Study
HP Deskjet 3520 series Setup Guide.
I would like very much to get back to network printing if at all possible.
The router IP address is 192.168.1.3
The printer IP address is 192.168.0.1
I have been led to believe that as the addresses are so close this shouldnt be the cause.
I must add that in the past I have had occasional printer software problems which I was unable to resolve without help from the technical centre and I would prefer not to restart the installation if at all possible.
Your comments would be appreciated.
Thanks in advance.
Un1corn.

Hi @Un1corn
What exactly happens when you try to convert from USB to Wireless and configure the printer to the Virgin Media Super Hub? Do you get an error message of some sort?
Maybe there is a firewall on the Super Hub. Do you have the model number for this device? I can look up some information to see what could be casing the issue.
In the meantime, running the Print and Scan Doctor might help. The HP Print and Scan Doctor is a free utility (tool) that helps to quickly resolve common printing, scanning and connectivity issues including but not limited to:
Connectivity:
USB: Verifies that the USB connection from your computer to the HP product is working correctly.
Network: Verifies that the network connection between your computer and your network is working correctly.
Device Status Test: Checks for device errors such as out of paper, paper jams, carriage stalls, and paper feed issues, and then provides instructions for fixing the error.
Driver Check: Checks for missing or corrupt driver files.
Device Manager: Checks for problems in Device Manager that would prevent printing.
Device Online: Checks if the product has been paused or set to offline, and then sets the status back to online if necessary.
Print Queue: Checks for and clears pending print jobs in the print queue (a log of print jobs waiting to print).
Port Match: Checks the port settings for the HP product.
Device Conflicts: Checks for conflicts with other drivers, such as other printer brands.
Ink Issues: Checks the cartridges and ink levels for issues that affect print quality.
Print Settings: Checks and adjusts the print quality settings.
Test Print: Prints a test page for print quality evaluation, and provides options for cleaning and aligning the printhead if necessary.
Scan Tests: Checks the scan mechanism, drivers, and registry entries.
Source:Try the HP Print and Scan Doctor for Windows
Click here to download and run the Print and Scan Doctor> www.hp.com/go/tools
If that does not resolve the issue, post back and let me know if there are any symbols other than green check marks and what they are next to of course. The wrench is not always easy to spot as the wrench and the check mart are in the green circle.
If you see only green check marks (), the tool did not find any problems.
If you see green wrenches (), the utility identified an issue and corrected it automatically.
If you see yellow exclamation points (), the test failed and required user action, but the step was skipped.
If you see a red X (), follow the on-screen instructions to resolve the issue.
I look forward to hearing back from you.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

6280 All-in-One printer - changing from USB to Ethernet connection - error - can't find the printer

I am trying to reinstall my C6280 All-in-One printer from the product CD - my original installation was for a USB connection, I would now like to reinstall to an Ethernet connection for use on our wireless nework. I have gone through the HP -Installing the Product Software in Windows XP for a Wired (Ethernet) Network Connection - instructions but keep getting the error message - Can't locate the Printer. I have connected the ethernet cable in the ethernet port of the computer and the router (Airlink 101). Any suggestions on what I might be doing wrong?
This question was solved.
View Solution.

Hi,
You can use the following link to setup the printer over a wired n/w.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01708573&tmp_task=setupCategory&lc=en&dlc=en&cc...
Just to confirm..Make sure that you connect the "Printer and Router using the ethernet cable"
To make sure that your printer is found during the installation, after connecting the ethernet cable, make sure that your printer is getting a valid IP address.
Setup Menu--Network--View Settings--Display Wired Summary.
Although I am an HP employee, I am speaking for myself and not for HP.

Works 9 and C6280 all-in-one printing

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